Embassy Suites By Hilton Seattle Downtown Pioneer Square

Hotels
Embassy Suites Hotels
9.4 (1407 reviews)
255 South King Street , Seattle , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dirty room
Damaged TV

Categories

Cleanliness
7.89
Multiple mentions of dirtiness and poor bathroom hygiene diminished the score.
Service
9.99
Overall, the staff were noted as friendly, attentive, and accommodating.
Location
9.9
Convenient location close to attractions, but slightly overshadowed by cleanliness issues.
Room Quality
8.85
Generally good quality noted despite some issues like damaged TV.
Amenities
9.38
Amenities such as the breakfast and happy hour were well-received.
Value for Money
9.34
Reasonable value considering the location and amenities.
Food and Beverage
9.89
Positive feedback on food quality, particularly the made-to-order breakfast.
Overall Experience
9.99
Guests had a largely positive experience overall, with some service and food highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:53

Property Description

Luxurious Accommodations

Embassy Suites By Hilton Seattle Downtown Pioneer Square offers elegantly designed guest rooms with modern amenities, including flat-screen TVs, city views, and spacious seating areas. Each room provides a comfortable retreat for guests to unwind after a day of exploring Seattle.

Dining Excellence

Indulge in a delicious American breakfast served daily at the property, and satisfy your cravings any time of day at the on-site restaurant, 13 Coins. With a 24-hour menu offering a wide selection of meals, guests can enjoy breakfast, lunch, or dinner at their convenience.

Convenient Facilities

Guests can take advantage of the swimming pool and fitness centre during their stay, ensuring opportunities for relaxation and wellness. Additionally, the attentive staff is readily available at the reception to assist with any inquiries, enhancing the overall experience at the hotel.

Experience luxury and convenience at Embassy Suites By Hilton Seattle Downtown Pioneer Square. Book your stay now for an unforgettable Seattle getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 60.01 per day.

Location

Guest Reviews

9.4
Based on 1407 reviews
Cleanliness: 7.89
Service: 9.99
Location: 9.9
Room Quality: 8.85
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.89
Overall Experience: 9.99
B
Brianna couple us
10
2026-05-15 via Nuitee
J
Jonathan extended_group us
10
2026-05-14 via Nuitee
S
Shannon family_with_children us
10
2026-05-13 via Nuitee
J
Jonathan extended_group us
10
Fabulous location for those planning to take the Cascades train.
Pros:

Location, Location, Location. We had a large group of people who wanted to catch the train to Vancouver but also see Seattle. We had a very comfortable stay and this property is just across the street to the train station and an easy walk to many key spots in downtown Seattle.

2026-05-11 via Nuitee
F
Francis couple us
8
2026-05-10 via Nuitee
A
Akira family_with_children jp
8
まあ良かった。
Pros:

窓にカモメが飛んできたこと

Cons:

アメニティがそれほど充実していなかったこと

2026-05-09 via Nuitee
J
Jimmy family_with_children us
10
Great experience walking distance to lumen and T-Mobile park!
Pros:

Close to everything

Cons:

Liked it all

2026-05-09 via Nuitee
B
Bryant couple us
7
Rooms were good, staff was great. Prices and nickel and diming customers was predatory
Pros:

Location was solid for what we were there for, walkable to most things down town.

Cons:

I was quoted $435 through bookings.com, Then I requested an early check in, never heard back about it, but was said they could if available then magically when we arrived it was $35 for earlier check in, so were stuck paying for that, then somehow my total bill was $510 plus.

Crazy to think an expensive hotel like that will nickel and dime customers to death. No wonder luxury is going by the wayside, whos paying those prices to be nickel and dimed.

2026-05-07 via Nuitee
M
Melissa family_with_children us
10
2026-05-07 via Nuitee
K
kimberly family_with_children us
10
The service was excellent
Pros:

The staff was great , and the room exceeded my expectations.

2026-05-07 via Nuitee
J
j solo_traveller us
9
Pros:

Everything was amazing! Except the bed it was zero stars.

Cons:

The bed was the worse I have ever had in a rental type environment.

2026-05-04 via Nuitee
L
LIN-CHEIN solo_traveller tw
8
Pros:

地點好,早餐很棒,提供星巴克咖啡

2026-05-04 via Nuitee
P
Payne solo_traveller ca
5
Good but rude to kids
Pros:

Room and location was nice, front desk person was kind

Cons:

Parking cost is ridiculous, mostly... my kids were treated extremely rudely and then brushed off. That is not acceptable.

2026-05-02 via Nuitee
P
Pamela couple us
10
Wonderful hotel
Pros:

Very friendly, housekeeping was excellent, Facilities are wonderful with private gym, pool and laundry facilities. Great location to train station across the street.

2026-04-30 via Nuitee
P
Peter solo_traveller us
10
2026-04-29 via Nuitee
L
Lynn couple us
10
Thank you for making our first visit to Seattle amazing!
Pros:

Staff was amazing! Our room was gorgeous!

Cons:

Can’t think of a thing it was perfect!

2026-04-29 via Nuitee
S
Steven couple us
3
No thank you.
Pros:

Location was good. The bed was very comfortable.

Cons:

There was an Alexa in the room with a camera pointed at our bed. I brought my concerns to the staff and they couldn't be bothered with me. The manager came to speak with me about it not being disclosed to us upon checking in and her along with other staff pointed and laughed at us as we left the hotel. Very disappointing. We had planned to make this our new Seattle hotel as we come often. After how we were treated, I doubt we will. The hotel was beautiful, but the staff should have better training on how to handle customer concerns appropriately. As someone who has worked in HR a long time, I would have fired both employees on the spot. I was appalled and the hotel should be embarrassed at how we were treated.

2026-04-27 via Nuitee
T
Terri solo_traveller us
10
2026-04-27 via Nuitee
3
343careyt Business
10
Fantastic customer service
Pros:

I worked with Victoria S. to secure a location for a business event and she provided exceptional service! From her quick response times to working creatively with me to fit within my budget, I can't say enough about how refreshing it was to work with her. I highly recommend the Embassy Suites by Hilton, conveniently located near the stadium, King Street Station, and fabulous restaurants.

2026-04-22 via Tripadvisor
N
Nannette solo_traveller us
10
Hotel was very convenient (adjacent) to Amtrak station and across the pedestrian walkway from the Light Rail (for 30 min
Pros:

Hotel was very convenient (adjacent) to Amtrak station and across the pedestrian walkway from the Light Rail (for 30 minute rail directly into the airport). A quick walk to Lumen Field and T-Mobile Park. Close to restaurants and piers - less than a mile walk to Pike Market.
Property was very clean and updated. Heather (from Cincinnati) was friendly and super generous to us. Corner room on 17th floor with views into Lumen Field and the bay/city. Room was very clean, bed was comfortable, bathroom nicely appointed. Nothing we didn’t like about our stay. Would highly recommend this hotel.

2026-04-22 via Nuitee