Comfoort Hotel

Hotels
•
Independent
4.8 (5 reviews)
Rua Nossa Senhora da Conceicao Numero 71, Conforto, Volta Redonda, RJ, 22795-007 , Volta Redonda , BR
55-24-33379190

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Free breakfast
Parking (limited spaces)
Free self parking
Free buffet breakfast

Review Highlights

Pros:
Shower worked well
Breakfast was OK
Rest of the staff were lovely
Cons:
Grotty pillows
Issue with room pricing
Negotiation problems at reception
Room did not meet booking specifications

Categories

Cleanliness
5.5
The cleanliness was acceptable with well-maintained showers, but the condition of pillows raised concerns.
Service
4
Service received mixed feedback with notable issues at reception regarding pricing and room allocation, although other staff were complimented.
Location
6
No specific mention of the location was made, implying a neutral sentiment.
Room Quality
4.5
The room quality was deemed just satisfactory for a short stay with bed quality being fine, but not delivering on the promised number of beds.
Amenities
5
Amenities such as the shower received positive mention; however, no other amenities were discussed.
Value for Money
4.5
Guests encountered issues with pricing discrepancies, suggesting a lower value for money, though the final price paid was considered acceptable.
Food and Beverage
6
The breakfast service was mentioned as 'OK', indicating a moderate satisfaction with the food and beverage options.
Overall Experience
5.5
Overall experience was deemed adequate for the price paid, but was marred by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 13:01

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and a vending machine. A buffet breakfast is served daily.

Featured Amenities: Benefit from a 24-hour front desk, luggage storage, and free self-parking.

Comfortable Rooms: Relax in guestrooms with minibars, LED televisions, and free wireless internet.

With a prime location near shopping and dining options, make a reservation at Comfoort Hotel for a convenient and comfortable stay.

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

4.8
Based on 5 reviews
Cleanliness: 5.5
Service: 4
Location: 6
Room Quality: 4.5
Amenities: 5
Value for Money: 4.5
Food and Beverage: 6
Overall Experience: 5.5
S
Sergio
8
Pros:

Instalações e mobiliário antigos. Quarto espaçoso. Café da manhã simples. Atendentes atenciosos. Bom custo x benefício.

2021-06-26 • via Nuitee
M
Marcelo Jose da Silva
6
Ruim
Pros:

Constava estacionamento, e nao tinha vaga, tive que deixar meu carro na rua. Chuveiro horrivel, nao dwva regulagem de temperatura. Cafe da manha fraco...

2021-02-26 • via Nuitee
E
Everaldo
6
Precisa melhorar
Pros:

Razoavel , a limpeza estava ok mas o hotel precisa de reformas.

2021-01-05 • via Nuitee
C
Celso • self
2
Pros:

Horrível 😔😔😔😔😔😔😔😔😔😔😔😔😔😔😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😬😬😬😬😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😞😬😬😞😬😬😬😬😬😬😞😞😞😞

2020-07-08 • via Nuitee
V
Verified traveler
6
Pros:

CARAMBA...DE NOVO: NÃO UTILIZEI, POIS COM A SITUAÇÃO DO VIRUS NEM VIAJEI. TENTEI FAZER O CANCELAMENTO DO PEDIDO, MAS VOCÊS NÃO ME DERAM CHANCE, DEMONSTREI INTERÊSSE POR UMA DATA FUTURA, POIS OS EVENTOS ESTÃO TODOS CANCELADOS, PELA IDADE, ESTAMOS OBRIGADOS À NOS APRISIONAR EM CASA. A REALIDADE!!!!!!!!

2020-04-01 • via Nuitee