Sofitel Singapore City Centre

Hotels
Sofitel
9.4 (558 reviews)
9 Wallich Street , Singapore , sg

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Limited gym facilities
Small cocktail servings

Categories

Cleanliness
8.93
The cleanliness was generally good, with some reviews noting it as excellent.
Service
9.9
Many reviews praised the staff for their friendly and attentive service.
Location
9.94
Guests highly appreciated the great location near Chinatown and accessibility.
Room Quality
9.39
Rooms were found to be comfortable and well-equipped, contributing to a positive experience.
Amenities
9.12
Facilities like the pool and bar were well received, though some found the gym cramped.
Value for Money
8.68
Value perceived as decent, with some concerns on pricing of drinks.
Food and Beverage
9.43
Food received positive feedback, particularly for room service and the bar's offerings.
Overall Experience
9.8
Overall, guests expressed a strong likelihood of returning due to an excellent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:34

Property Description

Luxurious Accommodation with City Views

Sophisticated Amenities: Enjoy a refreshing dip in the outdoor pool or a workout session at the on-site gym. Indulge in a variety of culinary delights at the in-house restaurant.

Elegant Interiors: Relax in the carpeted rooms featuring elegant neutral tones, equipped with modern amenities such as a flat-screen TV, iPod dock, and a well-stocked minibar. The en suite bathrooms offer a choice between a relaxing bathtub or a rejuvenating shower with heated water.

Concierge Services: Benefit from the assistance of the bilingual staff available 24/7 for services like luggage storage and local recommendations.

Experience luxury and convenience at Sofitel Singapore City Centre. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

9.4
Based on 558 reviews
Cleanliness: 8.93
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 9.12
Value for Money: 8.68
Food and Beverage: 9.43
Overall Experience: 9.8
M
Marie-Pierre family_with_children ie
8
Very nice hotel
Pros:

Very well kept property overall. Spacious bedroom. Very good food quality.

Cons:

Diner in the restaurant is complex. Bar menu, à la carte, half board menue, buffet. It is all mixed up in the restaurant. I think it would be easier to have a buffet in that space with different food station instead of all these menues.
The Friday evening there is a loud DJ. Music was very loud and not many customer at 8pm so bring down the music

2026-08-20 via Nuitee
I
Ian couple gb
8
Pros:

Lovely pool, nice breakfast and staff very helpful. Smelled nice.

2026-08-20 via Nuitee
T
Taiga solo_traveller jp
7
2026-08-20 via Nuitee
W
Wolfgang extended_group de
8
Gute Lage, gutes Frühstück, Böden im Badezimmer gefährlich
Pros:

Gute Lage, nettes Personal, gutes Frühstück , sehr bequeme Betten

Cons:

Probleme beim mitgebuchten Loungezugang, Boden im Badezimmer viel zu glatt!! Verletzungsgefahr durch ausrutschen!
Bar im 5. OG ist abends nicht lange genug geöffnet.
Insgesamt nur mittleres Preis-/Leistungsverhältnis

2026-08-19 via Nuitee
J
Jose solo_traveller hk
6
If you want a comfortable decent place to stay, it will do the trait, but it’s not luxurious or memorable
Pros:

Location and size of room

Cons:

A bit aged and food was adequate but not top notch

2026-08-19 via Nuitee
J
John solo_traveller gb
10
An excellent 6 night stay, the location was perfect for me as I had meetings in nearby locations.
Pros:

Great service, staff were excellent and always willing to assist

2026-08-15 via Nuitee
Y
Yukiko couple jp
10
2026-08-13 via Nuitee
J
Janryang412 Friends getaway
10
Thank you Sathia
Pros:

Thank you Sathia for your warm and excellent service.

2026-08-12 via Tripadvisor
F
Frank extended_group de
10
Top!
Pros:

Top Service und wunderbares Frühstück. Mega Lage!

2026-08-08 via Nuitee
D
daphne family_with_children fr
8
Pros:

Le petit déjeuner était délicieux et les chambres spacieuses

Cons:

Nous avons réservé pour 5 personnes et il n'y avait que 4 couchages... aucun lit d'appoint installé ou même possible.

2026-08-07 via Nuitee
P
P9838LLalanc Solo travel Melbourne, Victoria
10
Sleep well
Pros:

The location is good in the city where a lot of people.
The rooms are very nice and comfortable, you get a good view of the city, everything you want to seeing around Singapore it's easy to get there on a taxi.
The cleaning staff are doing a very good work
David helped me out from the Concierge
Coming back to the Sofitel would be my first choice

2026-08-02 via Tripadvisor
R
Raza solo_traveller ae
5
Very Gud hotel , staff, service and location
Pros:

Cleanliness , location , service

Cons:

Food menu Should be more informative about halal and non halal food. Chicken club sandwich issue

2026-08-02 via Nuitee
S
Sandie solo_traveller ch
9
2026-07-25 via Nuitee
R
Ralf couple de
9
Klasse, gute Lage, gutes Frühstück, sehr freundliches Personal
Pros:

Nähe Chinatown und Mexwell, längerer Fußweg zur Marina Bay, aber für uns genau richtig, UBahn quasi direkt im Gebäude, sehr gute Verbindung mit UBahn zum Flughafen, andere UBahnen in der Nähe, schöne kleine Straßen in der Nähe und Foodmarkets fussläufig erreichbar

Cons:

Leider Zimmer mit Verbindungstür, etwas störend

2026-07-23 via Nuitee
M
Melissa Ayli extended_group sg
10
Pros:

Convenient location, accessible via MRT, halal eateries available within walking distance. Awesome hospitality from the service staff!

Cons:

No bidet available. Would be useful to have it in the toilets

2026-07-22 via Nuitee
S
skyebread Solo travel Singapore
10
A Place For Retreat and Recovery
Pros:

I first stayed at Sofitel Singapore City Centre some time ago. Although my previous stay wasn’t entirely perfect, every issue I encountered was handled promptly and professionally by the team. That experience left me with confidence in the hotel, which was why I chose to return for a very personal occasion—my post-surgery recovery retreat.

Before my stay, I shared with the hotel that this visit was meant to be a quiet period of recuperation and that I expected to spend most of my time resting in the room. The team thoughtfully assigned me a peaceful room with a lovely heritage view, which was exactly what I needed.

Upon arrival, I was welcomed with a bottle of wine and a generous fruit basket. When the staff learnt that I don’t drink alcohol, they immediately offered to replace the wine with soft drinks instead. It was a small gesture, but one that showed they genuinely listened and cared about my preferences.

Shortly after settling into the room, I noticed a stain on the bedsheet that had unfortunately been overlooked during housekeeping. After I informed the team, they responded immediately and replaced the linen without hesitation. Later, housekeeping even left me a handwritten apology together with a handmade towel bunny, a thoughtful touch that I truly appreciated.

Throughout my stay, the team consistently demonstrated warmth, professionalism and genuine hospitality. Their attention to detail allowed me to focus on what mattered most—resting and recovering.

No hotel is perfect, but what distinguishes an excellent hotel is how it responds when something doesn’t go according to plan.
On both of my stays, the hotel showed that they genuinely care about their guests and are committed to making things right.

I left this stay feeling well cared for, refreshed, and grateful. I would not hesitate to recommend Sofitel Singapore City Centre to anyone looking not just for a comfortable hotel, but for a place that offers real peace of mind.

2026-07-21 via Tripadvisor
S
Su Jung extended_group tw
9
2026-07-21 via Nuitee
W
Wan Chin solo_traveller sg
9
A place for retreat and recovery
Pros:

A Place I Was Happy to Return To

I first stayed at Sofitel Singapore City Centre some time ago. Although my previous stay wasn’t entirely perfect, every issue I encountered was handled promptly and professionally by the team. That experience left me with confidence in the hotel, which was why I chose to return for a very personal occasion—my post-surgery recovery retreat.

Before my stay, I shared with the hotel that this visit was meant to be a quiet period of recuperation and that I expected to spend most of my time resting in the room. The team thoughtfully assigned me a peaceful room with a lovely heritage view, which was exactly what I needed.

Upon arrival, I was welcomed with a bottle of wine and a generous fruit basket. When the staff learnt that I don’t drink alcohol, they immediately offered to replace the wine with soft drinks instead. It was a small gesture, but one that showed they genuinely listened and cared about my preferences.

Shortly after settling into the room, I noticed a stain on the bedsheet that had unfortunately been overlooked during housekeeping. After I informed the team, they responded immediately and replaced the linen without hesitation. Later, housekeeping even left me a handwritten apology together with a handmade towel bunny, a thoughtful touch that I truly appreciated.

Throughout my stay, the team consistently demonstrated warmth, professionalism and genuine hospitality. Their attention to detail allowed me to focus on what mattered most—resting and recovering.

No hotel is perfect, but what distinguishes an excellent hotel is how it responds when something doesn’t go according to plan. On both of my stays, Sofitel Singapore City Centre showed that they genuinely care about their guests and are committed to making things right.

I left this stay feeling well cared for, refreshed, and grateful.

Cons:

Water pressure for shower

2026-07-21 via Nuitee
K
Kornkrit solo_traveller th
10
excellent
Pros:

i wish there were more food selections

Cons:

nothing i am serious about this

2026-07-21 via Nuitee
S
Sezen solo_traveller gb
10
Pros:

It was a really good experience. Nice room, nice staff, amazing location.. it's just above the MRT line which is super convenient and close to the china town which I found to have more to do than the marina. I did stay in the marina after but for convenience and price, this was great.

2026-07-20 via Nuitee