Sofitel Singapore City Centre

Hotels
•
Sofitel
9.4 (454 reviews)
9 Wallich Street , Singapore , sg

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Limited gym facilities
Small cocktail servings

Categories

Cleanliness
8.93
The cleanliness was generally good, with some reviews noting it as excellent.
Service
9.9
Many reviews praised the staff for their friendly and attentive service.
Location
9.94
Guests highly appreciated the great location near Chinatown and accessibility.
Room Quality
9.39
Rooms were found to be comfortable and well-equipped, contributing to a positive experience.
Amenities
9.12
Facilities like the pool and bar were well received, though some found the gym cramped.
Value for Money
8.68
Value perceived as decent, with some concerns on pricing of drinks.
Food and Beverage
9.43
Food received positive feedback, particularly for room service and the bar's offerings.
Overall Experience
9.8
Overall, guests expressed a strong likelihood of returning due to an excellent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:34

Property Description

Luxurious Accommodation with City Views

Sophisticated Amenities: Enjoy a refreshing dip in the outdoor pool or a workout session at the on-site gym. Indulge in a variety of culinary delights at the in-house restaurant.

Elegant Interiors: Relax in the carpeted rooms featuring elegant neutral tones, equipped with modern amenities such as a flat-screen TV, iPod dock, and a well-stocked minibar. The en suite bathrooms offer a choice between a relaxing bathtub or a rejuvenating shower with heated water.

Concierge Services: Benefit from the assistance of the bilingual staff available 24/7 for services like luggage storage and local recommendations.

Experience luxury and convenience at Sofitel Singapore City Centre. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for S$ 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 454 reviews
Cleanliness: 8.93
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 9.12
Value for Money: 8.68
Food and Beverage: 9.43
Overall Experience: 9.8
S
Sara • couple • ch
10
Das Personal ist unglaublich freundlich, vom Concierge bis zum Service einfach top! 💛
Pros:

Diese Reise war für mich sehr wichtig, und ich habe lange nach dem passenden Hotel gesucht. Ich wollte große, saubere Zimmer, da wir 8 Nächte bleiben würden, und auch Frühstück und Lage spielten eine große Rolle ich wollte eine zentrale Lage.
Das Sofitel City Centre hat alles übertroffen. Unser normales Zimmer war riesig, sauber und auf einem wirklich hohen Standard ich war positiv überrascht, da ich bei Sauberkeit sehr kritisch bin. Der Aufenthalt war einfach perfekt.
Die Lage des Hotels ist ideal: Viele Sehenswürdigkeiten sind zu Fuß erreichbar, und die Metrostation liegt weniger als eine Minute entfernt. Unter dem Hotel gibt es ein Starbucks und mehrere kleine Restaurants für ein schnelles Mittagessen.
Das Frühstück war inklusive und wirklich hervorragend, mit einer großen Auswahl. Ich würde dieses Hotel jederzeit wieder buchen das Personal ist herzlich, der Concierge sehr hilfsbereit, und alles ist perfekt organisiert.
Vielen Dank für diesen unvergesslichen Aufenthalt!

2026-03-10 • via Nuitee
Z
Zygimantas • family_with_children • ch
9
2026-03-09 • via Nuitee
W
WINNIE • family_with_children • se
9
2026-03-07 • via Nuitee
G
George • solo_traveller • au
9
2026-03-06 • via Nuitee
K
Korhan • family_with_children • tr
10
2026-03-06 • via Nuitee
K
Korhan • family_with_children • tr
10
2026-03-06 • via Nuitee
I
Ian • solo_traveller • us
1
This is the first time I have ever had issues with staff at a hotel in the 20+ hotels I have stayed at.
Pros:

Hotel interior beautiful and clean. Neighborhoods very nice. Cleaning staff also nice.

Cons:

Staff was cold, inhospitable, and inflexible. I was offered minimal flexibility on early check in and late check out. I arrived around 1pm extremely tired and was resting in a chair while waiting for my room. Was told by staff that I could sit but not “sleep”. Then I was told by another member of staff 20 minutes later that this was the “bar area” and that I had to move to another chair in the same room while 80% of the seating in the room was still unoccupied. I had two other similar but more minor interactions with staff to total 5 negative interactions with different members of staff. Bedsheets also felt plasticy.

2026-03-06 • via Nuitee
• couple • au
9
Pros:

Staff
Ease of checkout
Clean rooms
Quiet hotel
Good location next to MRT and little eateries.

Cons:

Nothing comes to mind!
All good apart from very cold aircon in common areas.

2026-03-04 • via Nuitee
H
Hugo Mariano • family_with_children • ar
8
Pros:

La pileta es muy linda, el gimnasio no es muy completo, la ubicación es buena es céntrica, la habitación es linda y cómoda. Quizás me equivoque pero esta sobrevalorado, fui a hoteles en Singapur de cuatro estrellas mucho mas económicos y poseen la misma calidad y servicios.

Cons:

Esperaba mas del hotel, la verdad no hay mucha diferencia de calidad con otro hotel cuatro estrellas que me aloje, el Capri (creo se llamaba), de cuatro estrellas, y si habia una gran diferencia de precio

2026-03-02 • via Nuitee
M
MIN-HUNG • couple • tw
10
2026-03-01 • via Nuitee
G
Gi • family_with_children • au
7
Perfect room, location but lack in staff professionalism & kindness
Pros:

Loved their cleanliness, location, our room and atmosphere in the lounge especially at night. Enjoyed their built-in filter water system available in the bathroom!

Cons:

However, the staff's professionalism & kindness did not match 5-star quality nor their restaurant for our breakfast as it was quite chaotic every morning for 3 x breakfasts we had where food & drinks would often vanish and we had to keep asking staff for top-ups which I did not expect to make such requests multiple times at a 5-star hotel.

2026-02-27 • via Nuitee
V
Venessa • extended_group • au
8
Pros:

Location

Cons:

Pool area

2026-02-27 • via Nuitee
E
Eros • family_with_children • it
4
Cons:

Il letto viene rifatto a giorni alterni, non è accettabile da un albergo 5 stelle.
Colazione dolce cibo prevalentemente confezionato.

2026-02-25 • via Nuitee
E
Emma • family_with_children • nl
8
Great stay and location (near Chinatown).
Pros:

Great room, excellent staff and service.

Cons:

In swimmingpool area no umbrella at the sunbeds and no food/drink service. Highly recommended though!

2026-02-24 • via Nuitee
K
Kam • extended_group • mo
9
2026-02-23 • via Nuitee
C
Cora • family_with_children • au
10
Pros:

The staff went above and beyond to ensure our stay was comfortable. My travel buddy said he had never slept so well. The products were amazing, Balmain and L'Ocittane. The breakfast and food were delicious, with a broad range to suite everyone's palates.

2026-02-23 • via Nuitee
R
Rafal • family_with_children • pl
9
Pros:

Lokalizacja, wystrój

Cons:

Brak dostawy dla dzieci

2026-02-22 • via Nuitee
G
GRISELDA • extended_group • ar
10
Pros:

Buen gusto, cómodo y excelente atención.

2026-02-14 • via Nuitee
P
Paweł • family_with_children • pl
10
2026-02-14 • via Nuitee
M
Manon • couple • ca
7
Correcte
Pros:

Proche de tout

Cons:

Par 3 fois nous avons demandé de faire notre chambre le 2 jours

2026-02-13 • via Nuitee