InterContinental Minneapolis - St. Paul Airport by IHG

Hotels
InterContinental Hotels & Resorts
8.9 (964 reviews)
5005 Glumack Drive , Minneapolis , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient airport location
Clean rooms
Cons:
High price
Breakfast confusion
Issues with room amenities

Categories

Cleanliness
8.88
The hotel is reported as clean with nice bedrooms and bathrooms.
Service
9.35
Staff were friendly and helpful, with commendations for dining room staff.
Location
9.29
Convenient location next to the airport, with shuttle service.
Room Quality
8.84
Rooms are nice and spacious, though some guests encountered issues with amenities.
Amenities
8.37
Limited amenities available, noted lack of a pool and issues with TV setup.
Value for Money
8.33
Perceived as expensive for a single night's stay.
Food and Beverage
8.88
Good food with breakfast highlighted as a bright spot, though pricing issues were noted.
Overall Experience
9.25
Overall a good experience despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:49

Property Description

Convenience and Comfort at InterContinental Minneapolis - St. Paul Airport

Prime Location: Connected to Minneapolis−Saint Paul International Airport, our hotel offers easy access to key attractions like Mall of America and Minnesota Valley National Wildlife Refuge.

Amenities Galore: Enjoy a fitness centre, free WiFi, business centre, and an in-house restaurant serving delectable American cuisine. Unwind with a game of billiards or seek travel tips from our multilingual staff at the 24-hour front desk.

Nearby Attractions: Explore popular spots like Lego Imagination Center and Nickelodeon Universe, just a short distance away. Make your stay memorable with us!

Ready to experience the perfect blend of convenience and luxury? Book your stay at InterContinental Minneapolis - St. Paul Airport now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 32 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 964 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.29
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.25
J
James couple us
9
A great 3 day stay
Pros:

the staff was very helpful, and the restaurant was excellent, both the service and the food.

Cons:

shuttle service was spotty

2026-07-17 via Nuitee
M
Myrtle couple us
10
2026-07-14 via Nuitee
J
Jesse solo_traveller us
9
2026-07-12 via Nuitee
L
Lori solo_traveller us
9
Very Good
Pros:

Clean room. Bed, linens, towels, shower were excellent. Air flow in the row was consistent, no humidity. The room was VERY quiet which was very nice.

Cons:

LED lights were annoying. Master switch requires one to turn off and then walk to the bed. Was disappointed there was no restaurant or bar open when I arrived.

2026-07-06 via Nuitee
B
Bonnie couple us
9
2026-07-05 via Nuitee
W
Wendy solo_traveller us
10
2026-07-04 via Nuitee
D
darnesiab2026 Family
10
24 hrs in Minneapolis
Pros:

My stay was Fantastic, stayed at the Airport location. Ask for Moe as he was the most friendliest, most helpful customer/front desk attendant and his smile was contagious. The entire staff, from the airport shuttle, to the breakfast restaurant waitress down to housekeeping. EVERYONE showed superb hospitality. I will be a return visitor 10/10 RECOMMEND

2026-07-02 via Tripadvisor
J
Jervony solo_traveller us
10
Excellent
Pros:

Staff was outstanding especially the front seat gentleman named Moe

Cons:

No complaints

2026-07-02 via Nuitee
M
Mary Carol solo_traveller vi
10
2026-07-02 via Nuitee
T
TETSUYA couple jp
4
2026-07-01 via Nuitee
C
Chantel solo_traveller us
10
2026-06-30 via Nuitee
V
V5055NDalid Family
2
DO NOT STAY HERE - terrible customer service & loud rooms
Pros:

do not stay here if you require sleep. Our tweaker neighbor was singing, shouting, and playing music all hours. I called hotel staff twice. They showed up once. It never fixed the issue. At 2:00am, said neighbor starting bouncing his workout balls on the floor so we maybe got a 20 min nap in. I’ve tried desperately to resolve the issue but there’s not a single person at this hotel willing or able to help you. The shuttle was awful, don’t bring a tip. He threw our bags on the floors before loading. Then never unloaded them. I get complaining about both is a choice, but just beware; either do it ALL yourself or just trust in god. We paid $600 for one night. $200 on food and drink, and tipped. They haven’t called me back, emailed me back, or really do anything that would classify as customer service, friendliness, or care. Truly a terribly place. We stayed here because we have a young one who is in a car seat so we thought we’d treat ourselves, enjoy the food (pretty bland, very dry, mostly tasteless) and relax. None of those things happened. They’ve offered no credit, refund, or points. Just silence.

DONT STAY HERE

2026-06-28 via Tripadvisor
C
Chozas Martin solo_traveller es
7
Pros:

Ubicación para el aeropuerto

Cons:

Nada

2026-06-27 via Nuitee
C
Caraang family_with_children us
10
2026-06-26 via Nuitee
J
James couple us
8
Pros:

Location and amenities - good on site restaurants, staff very helpful

Cons:

On the pricey side -

2026-06-25 via Nuitee
T
tsg206 Solo travel West Palm Beach, Florida
10
Wonderful Stay!
Pros:

I had a wonderful experience at the Intercontinental MSP Airport. The rooms are very nice and comfortable, and the staff is absolutely amazing! Mak was especially helpful ensuring that I was comfortable after surgery. I really appreciate the hospitality I found there.

2026-06-22 via Tripadvisor
H
Hope couple us
10
Nice stay
Pros:

Convenience to airport. Free airport shuttle. Very clean and spacious room. Friendly staff.

Cons:

Nothing

2026-06-22 via Nuitee
C
Cher076 Solo travel
10
Excellent!
Pros:

I chose this hotel for the location. It is connected to the airport and has its own TSA security, which is incredibly convenient. The room was spacious and very comfortable. The restaurants and their staff were great. However, it was Moe at the front desk that made my stay exceptional. As I read through other reviews, I was not surprised to see his name mentioned multiple times. He is an asset to InterContinental and I hope that he gets recognized and rewarded for it! Thanks, Moe, for making my otherwise tough trip (a friend’s funeral), quite a bit easier.

2026-06-19 via Tripadvisor
T
Tim solo_traveller us
10
Loved it, excellent staff will come back.
Pros:

Everything it’s one of my favorites to stay.

2026-06-19 via Nuitee
R
Reagan247 Solo travel Nebraska
10
Exceptional service and the perfect airport hotel!
Pros:

My experience at the Intercontinental Minneapolis – Saint Paul airport was outstanding from beginning to end. Mak and Moe at the front desk were incredibly kind, welcoming, and supportive. Knowing that I was a nervous flyer, they patiently answered all of my many questions about navigating the airport and help put me at ease. When I returned from my trip to pick up my car from the hotel, which was incredibly convenient, they greeted me with a warm and hearty welcome back.

Reggie picked me up from the airport in the hotel shuttle after my trip and could not have been kinder. He provided truly exceptional service and made the final part of my journey so easy and pleasant.

I also enjoyed a delicious dinner the night before my flight at the hotel’s restaurant, La Voya, where the service was equally attentive and caring.

The staff of the InterContinental made what could’ve been a stressful, travel experience, feel manageable and welcoming. I am now planning my future trips around a stay here. I highly recommend those hotel, especially to anyone flying through MSP!

2026-06-17 via Tripadvisor