InterContinental Minneapolis - St. Paul Airport by IHG

Hotels
•
InterContinental Hotels & Resorts
8.7 (806 reviews)
5005 Glumack Drive , Minneapolis , US
+1 612-725-0500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent airport connection (onsite TSA, direct access to terminal)
Helpful and friendly staff (multiple shout-outs)
Clean, comfortable rooms
Free coffee and water available in room/lobby
Convenient shuttle service to terminals
Quiet despite proximity to runway
Excellent breakfast mentioned by several guests
Cons:
Perceived as expensive / poor value for money
Limited 24-hour food options; snack shop insufficient
Occasional confusion over breakfast/menu and billing
Room issues for some: flat pillows, thin duvet, thermostat problems
At least one report of unfriendly reception
No bottled water provided in at least one room

Categories

Cleanliness
9
Multiple guests commented on clean rooms and public areas; generally described as fresh and well-kept. A few minor issues noted (no hand soap in one room, no bottled water in-room) but overall cleanliness is strong.
Service
9.5
Staff is frequently described as helpful, friendly and going the extra mile (specific shout-outs). A small number of comments mention a barely friendly reception or confusion at breakfast, but service is overall a strong positive.
Location
10
Consistently praised for direct airport connection, onsite TSA, and easy terminal access. Guests repeatedly cite the convenience for early/late flights and minimal transfer stress.
Room Quality
7.6
Rooms are described as clean and comfortable with good beds by several guests, but there are recurring issues: flat pillows, a thin duvet without a cover, and temperature control problems in some rooms.
Amenities
9
Strong on key amenities (onsite TSA, shuttle service, free coffee/water in lobby/room) which many guests value highly. Some shortcomings noted around 24-hour food availability and snack-shop offerings.
Value for Money
6.5
Multiple guests explicitly call the property expensive or overpriced for what was offered; perceived poor value is the clearest negative trend in the reviews.
Food and Beverage
8.5
Breakfast received several positive mentions (excellent/delicious), but restaurants and on-site options are often described as pricey or limited (no late-night full meals, snack options only). Some confusion reported about breakfast billing.
Overall Experience
9.5
Most guests report a positive overall stay: convenient, quiet, clean, and comfortable with helpful staff. The property's airport convenience strongly contributes to a very favorable overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Convenience and Comfort at InterContinental Minneapolis - St. Paul Airport

Prime Location: Connected to Minneapolis−Saint Paul International Airport, our hotel offers easy access to key attractions like Mall of America and Minnesota Valley National Wildlife Refuge.

Amenities Galore: Enjoy a fitness centre, free WiFi, business centre, and an in-house restaurant serving delectable American cuisine. Unwind with a game of billiards or seek travel tips from our multilingual staff at the 24-hour front desk.

Nearby Attractions: Explore popular spots like Lego Imagination Center and Nickelodeon Universe, just a short distance away. Make your stay memorable with us!

Ready to experience the perfect blend of convenience and luxury? Book your stay at InterContinental Minneapolis - St. Paul Airport now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSP

Location

Guest Reviews

8.7
Based on 806 reviews
Cleanliness: 9
Service: 9.5
Location: 10
Room Quality: 7.6
Amenities: 9
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 9.5
R
Rich • couple • us
9
Efgicient
Pros:

Location

Cons:

More prompt service at the snack shop

2026-10-31 • via Nuitee
N
Nasir • solo_traveller • us
10
2026-10-29 • via Nuitee
R
Ruth • couple • us
8
Pros:

Location is fantastic for late night missed connections ( would like in room dining to be later than 11pm)
The small TSA location on 3rd floor was very helpful in saving time.

Cons:

In room dining to be later than 11 pm

2026-10-29 • via Nuitee
L
Lina • couple • se
9
Pros:

Trevligt, modernt och stilfullt. Jätte trevligt att det fanns gratis kaffe och vatten på rummet och i lobbyn. Personalen var alltid hjälpsam och vänlig. Trevliga och rena rum, dock var det mycket kallt och det gick inte att höja temperaturen.

Cons:

Att det inte gick att få mat under hela dygnet. När man har flygigt 16 timmar och jetlaggen är på topp vill man ha ett mål mat kl 3 på natten. Det fanns endast protein bars och chips att köpa i receptionen. Min mamma som har dåliga tänder kunde inte äta barerna. Vi fick vänta många timmar tills frukostresurangen öppnade. Även den var svår att förstå. Vi skulle ha frukost som ingick men det stod priser på menyn och vi frågade om vi skulle betala eller inte. Det blev förvirring kring menyn eftersom det stod priser på allt.

2026-10-29 • via Nuitee
W
Woodworth • solo_traveller • us
10
Pros:

The convenience, cleanliness and nearly all the staff.

Cons:

The restaurants were quite pricey.

2026-10-27 • via Nuitee
D
Diana • couple • us
9
2026-10-23 • via Nuitee
J
Jane • solo_traveller • us
8
Pros:

It is so convenient to the airport with its own TSA right off the hotel. You never leave the hotel/airport, no shuttle, makes travel so less stressful/

2026-10-22 • via Nuitee
T
Thomas • solo_traveller • jp
6
2026-10-21 • via Nuitee
I
Ingrid • couple • us
10
Pros:

Comfortable beds, clean rooms and easy access.

2026-10-15 • via Nuitee
D
Donna • family_with_children • us
10
An excellent choice for flying in and out of Minneapolis.
Pros:

Breakfast was excellent.

2026-10-14 • via Nuitee
E
Eva Dis • extended_group • is
9
2026-10-12 • via Nuitee
C
Caitlin • couple • se
5
Cons:

The bed wasn’t the best, the duvet didn’t have a cover and was super thin

2026-10-12 • via Nuitee
M
Michael • couple • us
8
It is what it is, you're paying for the convenience to the airport.
Pros:

The convenience to the airport. The shuttle staff was friendly.

Cons:

The price. It was incredibly overpriced. We only stayed there because we arrived at 1:30am and then checked out at 9am. Next time, I will take a rideshare to another property and spend one-third the price.

2026-10-11 • via Nuitee
R
Rich • couple • us
10
Great location
Pros:

Good banana. Yogurt parfet too large

2026-10-09 • via Nuitee
D
Deanna • couple • bm
10
2026-10-07 • via Nuitee
E
Emily • couple • us
10
2026-09-17 • via Nuitee
P
Patrick • extended_group • fr
5
Ne reviendrai pas
Cons:

Très cher pour la qualité de service
Arrivée tardive annoncée impossible de boire ou de manger quelque chose
Accueil à peine aimable

2026-09-17 • via Nuitee
A
Ashley • couple • us
8
Very comfortable with great restaurant.
Pros:

Connected to MSP

Cons:

They had no bottle of water in the room and had none to bring to the room when I called.

2026-09-08 • via Nuitee
A
Alan • solo_traveller • bz
8
2026-09-02 • via Nuitee
J
Joel • solo_traveller • us
10
Pros:

Nice room. Friendly staff.

Cons:

Pillows were too flat. No hand soap.

2026-08-31 • via Nuitee