B&B HOTEL AIX EN PROVENCE Pont de l'Arc

Hotels
B&B Hotels
7.2 (64 reviews)
Avenue de l'Arc de Meyran, Aix-en-Provence, Bouches-du-Rhone, 13100 , Aix-en-Provence , FR

Pets allowed

Facilities

Free WiFi
Breakfast available (surcharge)
Front desk (limited hours)
Smoke-free property
Wheelchair accessible parking
Free self parking
Wheelchair-accessible van parking
Stair-free path to entrance

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
6.45
Issues mentioned regarding dirty towels and lack of proper bedding.
Service
8.45
Reception staff were friendly and helpful despite some issues.
Location
8.45
Conveniently located near the highway with easy access to the city.
Room Quality
7.45
Basic room amenities; absence of essential items like a hairdryer.
Amenities
6.45
Limited amenities noted, with small common areas.
Value for Money
7.45
Prices considered high for the quality provided.
Food and Beverage
5.45
Breakfast selection was very limited and did not meet expectations.
Overall Experience
7.45
Mixed feelings; some positives but significant issues experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:05

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and a vending machine during your stay.

Buffet Breakfast: Indulge in a buffet breakfast served on weekdays and weekends for a fee.

Star-Rating: This property is officially rated by ATOUT France, ensuring quality service.

Unwind in one of the 82 guestrooms with flat-screen TVs and free Wi-Fi. Explore nearby attractions including Paul Cezanne University and Parc Jourdan.

Book your stay at B&B HOTEL AIX EN PROVENCE Pont de l'Arc for a memorable experience in Aix-en-Provence!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7.2
Based on 64 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.45
Room Quality: 7.45
Amenities: 6.45
Value for Money: 7.45
Food and Beverage: 5.45
Overall Experience: 7.45
S
sylvere
10
Pros:

Service : pas de présence le matin de mon séjour
Pas de petit déjeuner malgré mon paiement

2025-10-12 via Nuitee
H
Hilel
6
Pros:

Extrêmement compliqué d’obtenir sa chambre si on arrive pas aux horaires de réceptions.

2025-10-10 via Nuitee
E
Ellen
8
Pros:

Personalet venlige , hjælpsomme og smilene. Morgenmaden rigtig god og veltillavet.
Hyggelig lille by nogle skridt derfra, med forretninger, med forretninger , hvor man hurtig kom til at føle sig velkommen.

2025-10-02 via Nuitee
A
Angélique
8
Pros:

Chambre propre, personnel agréable, restauration à proximité, bon petit déjeuner

2025-09-30 via Nuitee
J
jean
10
Pros:

tres bien

2025-09-26 via Nuitee
P
Patricia
8
Idéal pour un court séjour
Pros:

Hôtel bien . Personnel à l écoute de sa clientèle

2025-08-30 via Nuitee
C
Cinzia
6
Hotel senza pretese di passaggio
Pros:

Hotel uscita autostrada comodo con parcheggio, buon prezzo, di può raggiungere il centro anche a piedi volendo sui 2 km. Centro molto bello. Camera hotel essenziale ( no phon) doccia bagnoschiuma tv aria condizionata, camere per 4 con letto a castello. Abbiamo preso con colazione compresa ma era veramente scarsa e con poca scelta con la signora chd controllava cosa prendevi , sala molto piccola non vale il prezzo. Receptionist molto gentili e cordiali. Se si è di passaggio ok per piu di un giorno no

2025-08-22 via Nuitee
S
Stephan
6
Pros:

Trop cher ~100 Eur à deux avec pr dej , pour un B&b. Merci Aix 😀

2025-08-06 via Nuitee
L
Laurence
4
Pros:

Nous avons été déjà surpris de l’odeur des serviettes de toilette le lit n’avait pas de drap coton sur le matelas

2025-08-03 via Nuitee
A
ASP
2
Pas un retour
Pros:

J'ai fait une réservation via hôtel.com
Impossible de récupérer la clé de la chambre j'ai dû attendre une trentaine de minutes et on m'a demandé de payer une centaine d'euros en plus alors que j'avais déjà tout payé.
Dans la chambre il n'y avait pas de lumière, il y avait de l'électricité pour charger le téléphone mais pas pour être éclairé.
Le personnel est au courant de ce problème mais l'hôtel n'a pas précisé ce problème via hotel.com

2025-07-24 via Nuitee
L
Lucia partner
8
Pros:

The property needs some maintenance.

2025-07-08 via Nuitee
J
Jurek family
6
Pros:

El check out es a las 12:00, pero nos despertaron tocando la puerta a las 9:00am para recordarnos del check out.
Inodoro en mal funcionamiento, y el baño muy sucio.

2025-07-05 via Nuitee
S
Sébastien
8
Pros:

correct

2025-06-20 via Nuitee
C
Cyril
4
Contact mordant par lit habité
Pros:

Pas de chance lit habite par insectes mordants...
Cela arrive parfois et c est indépendant de la proprete générale...
J ai signale le fait le matin, l a receptionniste avait quelques doute ma peau non.
J espere qu ils auront traité depuis...

2025-04-27 via Nuitee
N
Nadine
10
Pros:

Rien à redire sur la propreté. Petit déjeuner correct. Aucun bruit la nuit. Petit bemol, les matelas étaient un peu dur et il n y a pas d'ascenseur.

2025-02-03 via Nuitee
P
Paulo
4
MUITO RUIM
Pros:

Hotel de baixa qualidade. Tudo automatizado e de qualidade ruim. Não vale o que cobra. Deveria cobrar 25 euros, no máximo, pelo tipo de hotel que eles criaram.
Chegamos noite, por volta de 20hs, e não havia um ser humano trabalhando no hotel. De manhã havia dois jovens muito simpáticos, é verdade.
Mas na noite anterior, uma voz pelo comunicador dava instruções para abrir, com tom irritado do outro lado da linha. Talvez porque eu não falo francês e perguntei em inglês).
O quatro minúsculo: mal cabia a cama (não sei como eles construíram um banheiro no cantinho - devia ter 1 metro quadrado. Cama dura, lençol e cobertas que passavam pouca segurança sobre limpeza. Café da manhã muito simples (mas aí ainda vai, pelo que se propõe: um hotel de viajantes rápidos).
No geral, fica a nítida impressão de que os proprietários fizeram ali um caça níqueis: economizam com falta de pessoal para atender, nos espaços na qualidade do material, conforto, mas cobram cerca de 90 euros por noite. NÃO VALE O QUE COBRAM

2024-12-31 via Nuitee
C
Christine
10
Très bien !
Pros:

Chambre très propre, literie confortable, petit-déj très correct et personnel sympathique à l'accueil.

2024-12-14 via Nuitee
E
Emily
6
Pros:

I would rate this property average. The property has what it needs but nothing extra. It is quite a walk to the main part of town, but it is doable. There are not many options nearby for dining. Overall, it was easy to check in/out and I felt safe staying at the property.

2024-12-09 via Nuitee
H
Hubert
8
Pros:

Une bonne nuit avant d' aller bosser!

2024-12-04 via Nuitee
V
Verified traveler
8
Pros:

Tres bon accueil et bonne literie

2024-11-22 via Nuitee