Hotel Peix Sayulita & Beach Club

We spend our day visit here multiple times a year. The service and food is excellent. Just have to order a little food and drink and you get chairs table and unreal all day. The coconut shrimp, guacamole, tacos , chicken nachos, and drinks are fantastic! Super friendly service in prime beach location. Bonus is the clean bathroom and shower to clean and change at the end of your day!!!!!! Always a must to go here. Highly recommend!!!!!

This hotel is the worst place I’ve visited. I will not say the worst place I’ve “stayed,” because I left immediately and did not stay. Hotels.com cannot provide a refund, so I’ve lost $673.37 to this horrible experience. I had deleted the Hotels.com app from my phone many years ago; I had since forgotten the reason. After this weekend, my memories have returned, so this app has been once again deleted from my phone, never to return. But I digress … the review/facts at hand. My trip to Sayulita was a last-minute decision, with Hotels.com stating that the front desk is open daily from 10am to 9pm. Upon arriving, we could not determine how to get into the property, with only a large, wooden wall to stare at. The massage lady next door showed us how to lift one of the slats to reach inside and trigger the latch. Once the gate was opened, she called someone, with whom I spoke briefly, totally unaware of my reservation. The lady then escorted us up a rusty spiral staircase which creaked and swayed with each step. I kid you NOT! Once in the room, it was obvious that the photos online were not an accurate representation of the condition of said rooms, but I took a deep breath and went to eat. Upon returning an hour later, it was obvious that the air conditioning in my room would not work. The homeless man (he said), who let us in the wooden wall upon our return, was nice enough to tell us that no one would be around until the next day. Totally unacceptable for June in Mexico. I opened the now-deleted Hotels.com app and clicked “Contact the Property,” which dialed a number that rang multiple times and dropped. I then accessed the Customer Support chat, which worked well. Once I got past the robot questions, “Ahmed” began chatting with me, very pleasant and willing to assist. Ahmed relayed that they, too, could not reach anyone in charge of the hotel, so I requested a refund, grabbed my bags and left. I found another hotel around the corner … just a few dollars more but sooooo worth it! That’s another review you can check out! I will say the Hotels.com support group has emailed me a few times, keeping me abreast of the refund request in process. Today I received an email stating that they can not reach anyone at the hotel, hence my request for refund is denied. I do not give advice, only the facts of my experience. I will NEVER use Hotels.com again, and I definitely will never visit nor recommend Hotel Peix Sayulita.

This hotel is the worst place I’ve visited; I left immediately and did not stay. Hotels.com states front desk is open daily 10am-9pm. Upon arriving, we could not determine how to get into the property, with only a large, wooden wall to stare at. The massage lady next door showed how to lift a slats to reach inside to trigger the latch. Once opened, she called someone, with whom I spoke briefly, totally unaware of my reservation. The lady escorted us up a rusty spiral staircase which creaked and swayed with each step. In the room it was obvious the photos online were not an accurate representation of the condition of rooms. The air conditioning would not work. The homeless man who let us in the wooden wall upon our return was nice enough to tell us that no one would be around until the next day. Not acceptable for June in Mexico. Opening Hotels.com app I clicked “Contact Property,” rang multiple times and dropped. I accessed Customer Support chat. Past the robot questions, “Ahmed” messaged with me, nice and willing to help. Ahmed typed they, too, could not reach anyone in charge of the hotel. The Hotels.com support emailed, updating me of the refund request in process. Today I received an email stating that they cannot reach anyone at the hotel; my request for refund is denied. I do not give advice, only the facts of my experience. I will NEVER use Hotels.com again, and I definitely will never visit nor recommend Hotel Peix Sayulita.

Great hotel right on the ocean, very short walk on the beach to get to the entrance. Friendly staff. Say hi to Adan, he will take great care to ensure you have a great time.

Very cool property location right on the beach. Staff was friendly and helpful. Would highly recommend everyone experience this Sayulita hotel, true gem.

Could be a very nice place if someone maintained it. Excellent location on the beach but owner needs to clean it up. Safe did not work, faucets loose, had to ask for towels and shampoo, metal staircase needs to be replaced.

Great location in front of beach. Good and fresh food. Also close to restaurants and bars. Julio was great, above and beyond service
Rooms were in poor condition, some mold visible. Second day moved rooms, someone left water running and flooded our room around 2:30 am. No compensation was offered. Paid for a different hotel and left after only two days.

This was my 4th stay here since 2016. Always enjoyed my trips..but Without question this was the worst hotel stay of my life. The cockroach that scurried across my bare leg as i laid in bed one morning insured that. Place is dilapidated and disgusting. Stains all over the walls/drapes/floors. Rooms are now filthy. Bottle caps were on the floor in my room from day one. TV did not work. Bedding had no top sheet, there were holes in walls. there was no soap dispenser or even shampoo in the room. The safes were broken in both rooms i was in. I am not 100% sure they even cleaned rooms after guest leave. Best location on the beach by FAR…But in the last few yrs has become totally neglected. I get that it is likely being sold/torn down but the amt of neglect is totally unacceptable. To be fair though they did provide a bottle of shampoo (likely left by another guest) and towels once requested. Stay away.

Esperabamos que estuviera igual o mejor que cuando fuimos hace 4 años, pero nos encontramos con las instalaciones muy deterioradas, no funcionaba la refrigeracion, la caja fuerte no funcionaba, la puerta del balcon no cerraba con llave, la TV no funcionaba....Fuera de ahi, Julio nos trato de maravilla y la Comida muy rica...pero le deberian de hechar mas ganas al mantenimiento... La verdad no me senti seguro....

While the hotel could greatly benefit from some renovation and reinvestment of profits into its facilities, its prime location cannot be overstated. With its central position, guests enjoy easy access to nearby attractions and amenities. However, there's certainly room for improvement in terms of the hotel's upkeep and modernization efforts.

Right on the beach beautiful view !!!

My stay was amazing. the staff was very helpful and accommodating. The rooms are simple and clean; no thrills, just a convenient comfortable place to rest your head, and enjoy the sight (if you have a view) and sounds of the ocean. The only thing missing or could use were lamps in the bedroom

Not a good place to stay. The cleaning person only came one day of our 7 day stay and literally left the door open (not just unlocked) when she left. She did not sweep, clean toilets, leave toilet paper, change linens, take out the trash, or give us towels, but she did make the bed. It is basically a youth hostel and it is falling apart. Rusting stair railing, and broken door jamb on our room. One of the neighbors played music with a heavy beat until 5:30am every night. I wish I could be more positive about the hotel because it is a beautiful location.

They do a great job :)

Noisy, owners didn't care

You are paying for location. Location was great- right on the beach. The room itself is very minimal. There was barely any soap in the shower and only two pillows on the bed. We stayed one night which was fine but multiple nights might have been rough.

My wife and I had a less-than-ideal experience at Hotel Peix. I’m not necessarily warning you against staying there (there are good reasons to stay there, including the perfect view from your balcony). However, the glowing reviews that gave me the confidence to book a room at Hotel Peix should be contextualized so you can make a more informed decision than we did. This is a rustic property. For instance, the walls had visible water stains on them; ants were crawling in the sink; the staircase was steep, narrow, and rusty; the pillowcases were threadbare and stained; and (most importantly) there was not a floor-to-ceiling wall between the shower/toilet and the bedroom. If you’re OK with those things, I recommend giving it a try for an excellent beach view.

Unfortunately, we then experienced a few other challenges (perhaps not typical) that caused us to vacate our room and move to a nearby hotel on the first night. As most travelers do, we carry valuables that we prefer to store in a safe place. When we asked for a key to the safe in our room, we were told they didn’t have one but would look for one. We didn’t receive a key to the safe. We were less willing to open our sliding glass door at night without a safe. Though I have no reason to believe our balcony neighbors weren’t trustworthy, there was little preventing them from entering our room if we left our sliding glass door open. Because we weren’t willing to leave our door open (and enjoy the ocean breeze), we had to turn to the air conditioning unit to cool our room with the doors closed. Unfortunately, it was not functional, and upon inspection, the night staff determined that it could not be repaired. Since we didn’t feel safe sleeping with our door open and knew we couldn’t sleep in a hot, stuffy room, we vacated the room at 11 pm and found what we felt was a safer and more comfortable situation just a block away (Hotel Sayulinda). Per the Hotel Peix policy, they have declined to refund any portion of our stay (per Hotels.com) despite being unable to deliver basic security or comfort. If you choose to stay there, I recommend managing your expectations related to comfort and security (in exchange for an excellent ocean view). We hoped Hotel Peix would turn out to be a gem. But we won’t be booking this property again.

The glowing reviews that gave me the confidence to book a room here didn’t tell the full story. This property is rustic: water-stained walls, ants crawling in the sink, a steep, narrow, rusty staircase, stained threadbare pillowcases, and no floor-to-ceiling wall between the shower/toilet and the bedroom. If you’re OK with those things, Give it a try for an excellent beach view.

Other challenges caused us to move to a nearby hotel. We often carry valuables that we prefer to store in a safe place. When we asked for a key to the safe, we were told they didn’t have one but would look for one. They didn’t. We weren’t willing to open our sliding door at night without a safe. Though we assumed our balcony neighbors were trustworthy, there was little preventing them from entering our room with the door open. Because we weren’t willing to sleep with an open door, we needed the air conditioning unit to cool our room. Unfortunately, it didn’t work, and upon inspection, the night staff said it could not be repaired. Since we didn’t feel safe sleeping with an open door and knew we couldn’t sleep in a hot room, we left at 11 pm and found what we felt was a safer and more comfortable hotel a block away. Hotel Peix declined to refund any portion of our stay despite being unable to deliver basic security or comfort. If you choose to stay there, manage your expectations related to comfort and security (in exchange for an excellent ocean view). We hoped this would be a gem. It wasn't.

It has a unique charm. There is no bathroom door - it’s just part of the bedroom. We had a great ocean view balcony. The towels and sheets did not look particularly clean. The hotel was hard to find at night - we had to walk on the beach and guess where the door was. Staff was friendly enough and check in/check out was easy. The margaritas were good and it was nice to be able to use the hotel’s loungers on the beach (otherwise you have to pay). You can hear music all night - bring ear plugs. We felt safe there because the door to the hotel is completely locked at night.

The photos on the website and the reviews were very misleading. This place is a complete dump. I stayed two days and didn't get a wink if sleep due to the loud music next door. Sounded like I had a mariachi band in my room 24/7! It's now 6 am and it sounds like music on full blast in my room. Ear plugs will not help! The room is dirty, outdated, paint peeling, water damage, it smells in here. I paid for the ocean view and thought I would listen to the waves at night but you can't hear them at all due to the music next door. This stay has been absolute torture. Thanks Expedia for the fake reviews and photos, you have ruined my vacation.