Cross Keys Hotel

Hotels
•
Eviivo
8.6 (310 reviews)
12-16 Market Hill, Chatteris, England, PE16 6BA , Chatteris , GB
44-1354692644

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Facilities

Free breakfast
Birdwatching nearby
Free WiFi
Luggage storage
Conference space
Hiking/biking trails nearby
Kayaking nearby
Rafting nearby
Free breakfast
Skydiving nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Limited parking
Dated facilities

Categories

Cleanliness
8.1
Some reviews mentioned cleanliness issues, such as a loose dressing table mirror and dated facilities.
Service
9.1
Multiple reviews highlighted the friendly and helpful staff.
Location
8.6
The hotel is well-placed in a nice town but has limited parking.
Room Quality
8.1
Rooms are generally okay, but some are dated and in need of TLC.
Amenities
8.1
Amenities available but some facilities are dated.
Value for Money
9.1
Guests felt they received good value, especially with the dining options.
Food and Beverage
9.1
Food received consistent praise for quality and value.
Overall Experience
8.6
Overall a pleasant and positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:37

Property Description

Outdoor Tennis Court and Complimentary Breakfast - Take advantage of amenities such as an outdoor tennis court and a complimentary breakfast to kickstart your day at Cross Keys Hotel. Enjoy a satisfying meal at the restaurant and quench your thirst at the bar/lounge.

Complimentary Wired and Wireless Internet Access - Stay connected with complimentary wired and wireless internet access. Whether you're here for leisure or business, the business center and event facilities, including conference space, cater to all your needs.

Convenient Location and Free Parking - Located near attractions like Museum of Armed Police and Little Acre Fen Pocket Park, the hotel offers convenience and comfort. With free self-parking available onsite, explore the nearby nature reserves and golf clubs hassle-free. Book your stay now at Cross Keys Hotel.

Important information:

  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

8.6
Based on 310 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.6
Room Quality: 8.1
Amenities: 8.1
Value for Money: 9.1
Food and Beverage: 9.1
Overall Experience: 8.6
K
Karrin • solo_traveller • gb
8
Would definitely stay again
Pros:

Fabulous host and characterful environment

Cons:

Parking was an issue

2026-02-14 • via Nuitee
K
Kevin • solo_traveller • gb
10
2026-02-10 • via Nuitee
E
Emily LA • family_with_children • gb
10
Pros:

What an excellent gem of a pub. The whole pub is steeped in history and charm, and the rooms were no exception. Wonderful stay here for a Burns night supper and birthday party, which saw us using the pub, restaurant and rooms. Twisted staircases and wonky floors are part of the character here - and despite the age of the pub, the room was light and had a smart TV, tea station and a genuinely lovely setup. I would definitely book a room here again to visit the area, it's very central and the staff were very friendly and welcoming. Breakfast was a really tasty full English with a pot of hot coffee, and it really was delicious too. Recommend if visiting the area.

2026-01-25 • via Nuitee
A
Anthony • family_with_children • gb
9
Weekend away
Pros:

Room good breakfast good staff really nice and friendly

Cons:

Parking was a bit of a problem car park small and compact tight to get in and out street parking a little difficult. But would stay again

2026-01-25 • via Nuitee
S
Stephen • solo_traveller • gb
9
Overall good stay
Pros:

Good Breakfast
Very nice room

Cons:

Waited for Reception staff at check-in and breakfast
Confusion over booking. Com payment
(Probably fault of booking. Com)
But I was asked twice about payment

2026-01-20 • via Nuitee
I
iain • solo_traveller • gb
9
2026-01-19 • via Nuitee
R
Rodgers • family_with_children • gb
8
Pros:

Very friendly staff

2026-01-02 • via Nuitee
A
Amber • couple • gb
10
2025-12-30 • via Nuitee
R
Robbins • family_with_children • gb
6
Pros:

The hotel has great potential and is in an ideal location for us

Cons:

It is expensive and dated in need of major TLC rooms are of an older style but basic care is lacking (for instance the dressing table mirror in room 5 is masively loose and could do with tightning up) facilities are dated with a modern price tag

2025-12-08 • via Nuitee
B
Barbara • couple • gb
7
Very nice overnight stay.
Pros:

Warm and a good atmosphere.

Cons:

Car park was very small and untidy.

2025-11-26 • via Nuitee
J
Jemma • couple • gb
10
Pros:

Excellent service lovely facilities

Cons:

Nothing

2025-11-09 • via Nuitee
O
Olivia • family_with_children • ie
10
Excellent and Very Vety Happy .
Pros:

The Staff were so friendly and nice , very helpful . We had a lovely 6 night break and food was excellent. David and his wife were the Best …

Cons:

I have no complaints about this hotel . I would recruit to anyone.

2025-10-31 • via Nuitee
M
MARK • family_with_children • gb
8
Perfect to use as a base
Pros:

Friendly staff. Food excellent

Cons:

Parking

2025-10-27 • via Nuitee
R
Ryan • solo_traveller • gb
10
2025-10-27 • via Nuitee
T
TM • couple • gb
9
Pros:

A taste of Merrie Olde England. Stayed in"Oliver Reed's Room"

Cons:

Could only stay 1 night.

2025-10-17 • via Nuitee
S
steven • family_with_children • gb
10
2025-10-11 • via Nuitee
N
Neil • couple • gb
10
Perfect location,lovely staff,
Pros:

Location. Food. Bar. Room.

Cons:

Car parks tight

2025-10-04 • via Nuitee
R
Rob • family_with_children • gb
10
What a find.. steeped in history
Pros:

Made very welcome, food was excellent

2025-09-15 • via Nuitee
R
rebecca • family_with_children • gb
8
2025-09-12 • via Nuitee
D
Donna • solo_traveller • gb
9
Beautiful hotel.
Pros:

Lovely place and great staff. Made me a packed breakfast every morning as I was leaving before the breakfast was served.

Cons:

Nothing!

2025-09-08 • via Nuitee