Hotel Refugio da Montanha

Hotels
9.8 (1224 reviews)
Rua Leopoldo Rosenfeld, 150 , Gramado , br

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Varied breakfast
Cons:
Elevator issues
Cleanliness concerns
Maintenance problems

Categories

Cleanliness
8.9
Several comments indicated issues with cleanliness and maintenance, affecting overall sentiment.
Service
10
Most reviews praised the staff for their attentiveness and helpfulness.
Location
9.9
Multiple reviews highlighted the hotel's good location, near the center but away from the noise.
Room Quality
9.9
Many reviews mentioned comfortable rooms and good sizes, though some noted maintenance issues.
Amenities
9.9
Reviews reflected satisfaction with the amenities provided, except for the elevator issues.
Value for Money
9.9
Guests felt they received good value based on the quality of the experience overall.
Food and Beverage
9.9
The breakfast received positive feedback, though some indicated that improvements were needed.
Overall Experience
10
The overwhelming sentiment across reviews is positive, with an inclination to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:07

Property Description

Luxurious Accommodation
Hotel Refugio da Montanha in Gramado offers pet-friendly rooms with free WiFi and a sun terrace. All rooms feature heating, soundproofing, a flat-screen TV, and a minibar. Upgrade to superior categories for a spa bath or hot tub for added luxury.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, room service, valet parking, and even a hairdresser on-site. Free private parking is available for all guests, ensuring a hassle-free stay.

Prime Location
Located near Mini Mundo and Black Lake Park, Hotel Refugio da Montanha is the perfect base for exploring Gramado. With Salgado Filho Airport just 120 km away, your journey to comfort and relaxation begins as soon as you land.

Book now for an unforgettable stay at Hotel Refugio da Montanha!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.8
Based on 1224 reviews
Cleanliness: 8.9
Service: 10
Location: 9.9
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 9.9
Overall Experience: 10
P
Patricia • family_with_children • br
7
2026-02-13 • via Nuitee
J
Jairo • couple • br
10
2026-02-13 • via Nuitee
S
Salvetti • couple • br
8
2026-02-13 • via Nuitee
M
Mariani • family_with_children • br
9
2026-02-12 • via Nuitee
V
Viviani • family_with_children • br
9
2026-02-11 • via Nuitee
B
Bruno • couple • br
9
2026-01-29 • via Nuitee
W
Wanderson Nunes Dos • couple • br
10
Fui uma experiência incrível eu recomendo este local
Pros:

Tudo perfeito

2026-01-23 • via Nuitee
K
Karina • family_with_children • br
10
Maravilhosa
Pros:

Limpeza e organização ótimos..
Café da manhã maravilhoso..
Equipe super educados
Massagem relaxante maravilhosa
Ótima localização..

2026-01-21 • via Nuitee
L
Loewe • solo_traveller • br
8
Bom
Pros:

Funcionários simpáticos e dedicados, excepcional o serviço de massagem.

Cons:

Elevadores pararam de funcionar na noite de Natal e o problema não pode ser solucionado

2026-01-21 • via Nuitee
F
Felipe • family_with_children • br
1
2026-01-20 • via Nuitee
C
Caroline • couple • br
10
Grató
Pros:

Desde la recepción, al desayuno, el servicio

Cons:

Nada

2026-01-20 • via Nuitee
L
Laura • couple • br
10
Pros:

a acomodação é bem confortável, bem localizada e perto do centro.
As comidas do café da manhã são muito boas.

Cons:

Por ser um lugar que baixa a temperatura muito rápido, poderiam ligar os aquecedores, porém, só foram ligados quando solicitamos uma segunda vez (Pois na primeira informaram que os aquecedores só ligavam por temporada), e não durou muito tempo ligado.

2026-01-19 • via Nuitee
J
João Vitor • couple • br
10
2026-01-19 • via Nuitee
S
SIMONE • family_with_children • br
9
Pros:

A cordialidade dos atendentes, do pessoal do café, por sinal um ótimo café da manhã., e da massagista.
O hotel oferece vários mimos que cativam o cliente. Excelente custo benefício.

2026-01-19 • via Nuitee
C
Claudemar • family_with_children • br
10
Pros:

Ambiente aconchegante, limpo, bem arejado, equipe atenciosa.

2026-01-19 • via Nuitee
D
Diego • extended_group • uy
10
2026-01-19 • via Nuitee
G
Gerson Mauricio • family_with_children • br
9
Hotel boa localização melhor custo X benefício. Recomendo
Pros:

Atenção do pessoal atendente, e das camareiras. Café bem variado.

Cons:

O elevador tava cm pequeno problema, mas foi resolvido rapidamente.

2026-01-19 • via Nuitee
R
Ricardo • couple • br
10
Perfeita!!!!
Pros:

Hotel maravilhoso num todo!
Quarto com cama confortável, tudo limpinho , chuveiro muito bom !
O café da manhã é muito farto, tudo era reposto a todo momento, sendo assim tudo bem fresquinho e quentinho sempre.
Os funcionários super gentis!
Amamos tudo! Nota 10

Cons:

Não tem nada q não gostamos!

2026-01-19 • via Nuitee
S
Sandro • extended_group • br
10
Perfecto para descubrir la ciudad
Pros:

Siempre vuelvo porque es un excelente Hotel. Muy buena atención del personal y las instalaciones son muy buenas. Gracias por la copa de espumante de bienvenida.

Cons:

No tenía hawaiana en mi habitación.

2026-01-19 • via Nuitee
J
Janice • couple • br
10
2026-01-19 • via Nuitee