Hotel Refugio da Montanha

Hotels
9.8 (1273 reviews)
Rua Leopoldo Rosenfeld, 150 , Gramado , br

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Varied breakfast
Cons:
Elevator issues
Cleanliness concerns
Maintenance problems

Categories

Cleanliness
8.9
Several comments indicated issues with cleanliness and maintenance, affecting overall sentiment.
Service
10
Most reviews praised the staff for their attentiveness and helpfulness.
Location
9.9
Multiple reviews highlighted the hotel's good location, near the center but away from the noise.
Room Quality
9.9
Many reviews mentioned comfortable rooms and good sizes, though some noted maintenance issues.
Amenities
9.9
Reviews reflected satisfaction with the amenities provided, except for the elevator issues.
Value for Money
9.9
Guests felt they received good value based on the quality of the experience overall.
Food and Beverage
9.9
The breakfast received positive feedback, though some indicated that improvements were needed.
Overall Experience
10
The overwhelming sentiment across reviews is positive, with an inclination to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:07

Property Description

Luxurious Accommodation
Hotel Refugio da Montanha in Gramado offers pet-friendly rooms with free WiFi and a sun terrace. All rooms feature heating, soundproofing, a flat-screen TV, and a minibar. Upgrade to superior categories for a spa bath or hot tub for added luxury.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, room service, valet parking, and even a hairdresser on-site. Free private parking is available for all guests, ensuring a hassle-free stay.

Prime Location
Located near Mini Mundo and Black Lake Park, Hotel Refugio da Montanha is the perfect base for exploring Gramado. With Salgado Filho Airport just 120 km away, your journey to comfort and relaxation begins as soon as you land.

Book now for an unforgettable stay at Hotel Refugio da Montanha!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.8
Based on 1273 reviews
Cleanliness: 8.9
Service: 10
Location: 9.9
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.9
Food and Beverage: 9.9
Overall Experience: 10
D
Déborah • couple • br
10
2026-04-24 • via Nuitee
R
Roberto Luiz • family_with_children • br
10
Maravilhoso!
Pros:

Hotel muito confortável, equipe muito simpática e receptiva, foram muito carinhosos com nossa filha. Café da manhã muito bom. Cama grande confortável. Chuveiro maravilhoso. Ótima localização.

Cons:

Reposição do café da manhã um pouco falha. Cama extra do quarto um pouco desconfortável.

2026-04-23 • via Nuitee
R
Roberto Luiz • family_with_children • br
10
2026-04-23 • via Nuitee
R
Rafaela • solo_traveller • br
10
2026-04-22 • via Nuitee
A
Ari fernando • couple • br
10
Excelência em atendimento.
Pros:

Muito bom atendimento,funcionários atenciosos e ótima localização .

2026-04-16 • via Nuitee
J
Juliano • couple • br
5
Não recomendo
Pros:

Gostei do atendimento na recepção, serviram um espumante cortesia

Cons:

Elevador quebrado em manutenção tivemos que usar as escadas e elevador de serviço, as luzes da sacada não acendem, chuveiro demora esquentar, preço para aceitar PET é a absurdamente alto (165,00) e nosso pet é um micro cachorro, tem uma obra ao lado do hotel que inicia as 07:00 da manhã tornando impossível descansar até mais tarde! Corte de grama nas redondezas também começa às 07:00 da manhã! Deviam levar tudo isso em conta para fazer um preço mais acessível por conta do excesso de incômodo.

2026-04-14 • via Nuitee
B
barros fontana • family_with_children • br
10
2026-04-14 • via Nuitee
T
Tamirys • solo_traveller • br
10
2026-04-10 • via Nuitee
D
Deise • family_with_children • br
10
2026-04-09 • via Nuitee
R
Ribeiro • couple • br
10
Pros:

Excelente acomodação, a equipe foi muito atenciosa desde o primeiro momento, o ponto alto foi a massagem da Edvania ! Nota mil, voltarei mais vezes

2026-04-09 • via Nuitee
F
Fernanda • couple • br
9
Ótimo custo benefício!
Pros:

Funcionários educados prestativos, limpeza serviço de massagem maravilhoso!

Cons:

Café da manhã esperava mais

2026-04-08 • via Nuitee
S
Sarita • family_with_children • br
10
2026-04-08 • via Nuitee
M
Matias • family_with_children • br
7
Pros:

Localização. Quarto amplo

Cons:

Equipe de check atenciosa, porém precisei de ajuda para me enviarem medicamentos dos meus filhos que esqueci e tive um péssimo e demorado atendimento.

2026-04-08 • via Nuitee
R
Ramalho • couple • br
10
Perfeito
Pros:

Atendimento excelente… quarto ótimo, cheiroso e confortável. Voltaria 1000 vezes

2026-04-08 • via Nuitee
G
Getulio • couple • br
10
Top
Pros:

Toda a instalação

2026-04-08 • via Nuitee
M
Michelle • family_with_children • br
8
2026-04-07 • via Nuitee
W
Willy • couple • br
10
2026-04-06 • via Nuitee
S
Sebastian • couple • uy
8
Pros:

El alojamiento muy lindo lástima q tiene una obra al lado y empiezan a trabajar temprano y hacen demasiado ruido

Cons:

Las escaleras para ingresar dado q son el único medio para acceder

2026-04-06 • via Nuitee
S
Senna • family_with_children • br
9
Pros:

O Hotel é muito bom. Ótima localização e atendimento.

Cons:

A reposição de produtos no café da manhã deixou a desejar. Demorou para vir ovos mexidos, frutas, café e outros itens.

2026-03-31 • via Nuitee
R
Ricardo • couple • br
8
2026-03-31 • via Nuitee