GuestHouse University by LR - self check in

Hotels
7.3 (1280 reviews)
23 Via Madonnetta , Lugano , ch

listing image 1
Show all photos

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Family rooms
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Self check-in system
Cons:
Odor issues
Insufficient amenities
Comfort of beds

Categories

Cleanliness
6.51
Several comments note cleanliness; however, a concerning odor was reported which negatively affects the rating.
Service
8.48
The service is generally reported as good, with positive comments on responsiveness and check-in process.
Location
8.02
Location is frequently praised for its convenience and access to local amenities.
Room Quality
6.97
Rooms are described as clean and spacious, but issues like uncomfortable beds and cold rooms were noted.
Amenities
6
Lack of basic kitchen items and a television was mentioned, impacting the overall rating for amenities.
Value for Money
7.96
Value is appreciated in relation to location and price, though the facilities could improve.
Food and Beverage
7.01
No specific mentions about food and beverage services; therefore, rated based on average expectations.
Overall Experience
7.48
Mixed feelings expressed, with a reasonable overall stay but significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:13

Property Description

Luxurious Accommodations
The GuestHouse University by LR offers spacious family rooms with modern amenities, including fully equipped kitchenettes and private bathrooms. Enjoy the comfort of a seating area and the convenience of free WiFi during your stay.

Convenient Location
Situated less than 1 km from Exhibition Center Lugano, our aparthotel provides easy access to nearby attractions such as Lugano Station and Swiss Miniatur. With a private entrance for guests, you can experience a seamless check-in process and explore the city with ease.

Fitness Center and City Views
Stay active during your trip with our on-site fitness center while enjoying stunning views of the city. Selected rooms even feature a terrace for you to unwind and take in the picturesque surroundings.

Experience the perfect blend of comfort and convenience at GuestHouse University by LR - self check in. Book now for an unforgettable stay in Lugano.

Important information:

Please note when booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.3
Based on 1280 reviews
Cleanliness: 6.51
Service: 8.48
Location: 8.02
Room Quality: 6.97
Amenities: 6
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 7.48
F
Francesco Flammini • family_with_children • it
7
2026-02-14 • via Nuitee
P
Pescetelli • couple • it
8
2026-01-29 • via Nuitee
T
Torriani • family_with_children • it
9
Buon posto dove alloggiare
Pros:

La struttura è molto carina e accogliente.

Cons:

Il sistema di ingresso per la camera un po' complicato, serratura compresa

2026-01-25 • via Nuitee
S
Silvia • extended_group • it
5
Pros:

Buona qualità cuscini. Buono il letto

Cons:

Scarsa dotazione stoviglie cucina e asciugamani e mancanza strofinacci da cucina. Scarsa pulizia in bagno. Rovinato il mobile e fuochi piano cottura.
Pessima posizione per riposo notturno. Troppo rumore esterno ed interno altri ospiti.

2026-01-25 • via Nuitee
R
Rosaria Erika • solo_traveller • it
9
Posizione perfetta di fronte all’Università della Svizzera italiana
Pros:

La camera è molto spaziosa, dotata di angolo cottura e di un bagno con doccia ampia e comoda. kit di benvenuto con due docciaschiuma e due asciugamani. L’angolo cottura è fornito del necessario, con alcune pentole e stoviglie utili per cucinare. L’appartamento era pulito e ordinato. Il metodo di check-in è semplice e veloce.
La posizione è davvero eccellente: si trova esattamente di fronte all’Università della Svizzera italiana, comodissimo per chi deve frequentarla.

Cons:

Unica piccola pecca l’isolamento acustico delle stanze, che forse potrebbe essere migliorato.

2026-01-23 • via Nuitee
C
Camponeschi • couple • it
9
Funzionale e posizione comoda
Pros:

La posizione strategica, tutto funzionale.

Cons:

Mancavano cose necessarie per garantire l’ordine e la pulizia della stanza (canavacci, scopa e disinfettante)

2026-01-22 • via Nuitee
S
Sachie • solo_traveller • jp
6
鍵の開閉さえわかれば、快適な部屋でした。こ
Pros:

部屋が比較的清潔かつ静かで、レンジや食器、ケトルなどの備品が揃っており、過ごしやすかった。バス停にも近く、便利だった。

Cons:

最初の頃は鍵の開け方、閉め方がわからずかなり戸惑った。

2026-01-20 • via Nuitee
A
Alessandro • family_with_children • it
8
2026-01-20 • via Nuitee
M
Michele • couple • it
7
2026-01-20 • via Nuitee
S
Simeon • family_with_children • at
1
Cons:

Wier haben dort nicht geschlafen weil schprechen kein italienisch und haben keine Kode bekommen für Schlüssel 🔑 und wie haben bezahlt Andre hotel 286 € gekostet HOTEL LIDO SEEGARTEN und ich verlange meine Geld zurück

2026-01-20 • via Nuitee
D
Drzewicz • extended_group • ch
4
Niestety ze względu na brak czystości i nieprzyjemny zapach nie wspominamy dobrze tego pobytu.
Pros:

Lokalizacja, łatwość zameldowania.

Cons:

Niestety w pokojach było brudno, nieprzyjemny zapach, ale czego można było się spodziewać po takiej cenie. W łazience mieliśmy zatkany zlew, w pokojach pajęczyny i pająki.

2026-01-19 • via Nuitee
عبدالرحمن • extended_group • sa
8
2026-01-19 • via Nuitee
J
Julia • extended_group • ch
8
Pros:

Great location, easy self-check-in, Good communication beforehand, clean

Cons:

Smelled a bit like cigarette smoke inside

2026-01-19 • via Nuitee
L
Larissa • solo_traveller • ch
7
Pros:

Gute Lage, angenehme Zimmergrösse

Cons:

- Die Tür zum Treppenhaus ist relativ dünn und man hört immer wenn der Nachbar/ die Nachbarin ein und aus geht.
- Die Küchenwäsche (Abtrocknungstuch) hat gefehlt.

2026-01-19 • via Nuitee
C
Cornel • couple • ch
9
2026-01-19 • via Nuitee
R
Romina • solo_traveller • ch
6
Gut
Pros:

hodensack

Cons:

Alban

2026-01-19 • via Nuitee
L
Leonardo • solo_traveller • ch
10
2026-01-19 • via Nuitee
J
Jihan • solo_traveller • gb
9
2026-01-19 • via Nuitee
G
Greg • solo_traveller • ch
8
2026-01-19 • via Nuitee
E
Eugeniu • family_with_children • nl
10
2026-01-19 • via Nuitee