GuestHouse University by LR - self check in

Hotels
7.3 (1345 reviews)
23 Via Madonnetta , Lugano , ch

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Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Family rooms
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Self check-in system
Cons:
Odor issues
Insufficient amenities
Comfort of beds

Categories

Cleanliness
6.51
Several comments note cleanliness; however, a concerning odor was reported which negatively affects the rating.
Service
8.48
The service is generally reported as good, with positive comments on responsiveness and check-in process.
Location
8.02
Location is frequently praised for its convenience and access to local amenities.
Room Quality
6.97
Rooms are described as clean and spacious, but issues like uncomfortable beds and cold rooms were noted.
Amenities
6
Lack of basic kitchen items and a television was mentioned, impacting the overall rating for amenities.
Value for Money
7.96
Value is appreciated in relation to location and price, though the facilities could improve.
Food and Beverage
7.01
No specific mentions about food and beverage services; therefore, rated based on average expectations.
Overall Experience
7.48
Mixed feelings expressed, with a reasonable overall stay but significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:13

Property Description

Luxurious Accommodations
The GuestHouse University by LR offers spacious family rooms with modern amenities, including fully equipped kitchenettes and private bathrooms. Enjoy the comfort of a seating area and the convenience of free WiFi during your stay.

Convenient Location
Situated less than 1 km from Exhibition Center Lugano, our aparthotel provides easy access to nearby attractions such as Lugano Station and Swiss Miniatur. With a private entrance for guests, you can experience a seamless check-in process and explore the city with ease.

Fitness Center and City Views
Stay active during your trip with our on-site fitness center while enjoying stunning views of the city. Selected rooms even feature a terrace for you to unwind and take in the picturesque surroundings.

Experience the perfect blend of comfort and convenience at GuestHouse University by LR - self check in. Book now for an unforgettable stay in Lugano.

Important information:

Please note when booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.3
Based on 1345 reviews
Cleanliness: 6.51
Service: 8.48
Location: 8.02
Room Quality: 6.97
Amenities: 6
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 7.48
J
Jakob • extended_group • ch
8
2026-05-09 • via Nuitee
V
Vaidis • solo_traveller • ro
10
2026-05-08 • via Nuitee
M
Miri • solo_traveller • ch
9
Pros:

Alles.

2026-05-04 • via Nuitee
D
Daniela • family_with_children • ch
7
Pros:

Le rapport qualité prix

Cons:

Rien en particulier mais pas fan du self check in

2026-05-04 • via Nuitee
R
Reinhard • couple • de
3
Überheiztes und hellhöriges Zimmer.
Cons:

Heizung nicht regelbar - überheiztes Zimmer. Zimmer sehr hellhörig. Kommen und Gehen anderer Gäste hört man sehr stark. Bei geöffneten Fenster Straßenlärm. Küchenausstattung sehr mager.

2026-05-03 • via Nuitee
M
Marianna • solo_traveller • it
9
2026-05-02 • via Nuitee
E
Elisa • solo_traveller • de
10
Pros:

War alles topi, lief problemlos

2026-05-02 • via Nuitee
H
Hasler • couple • ch
7
2026-05-02 • via Nuitee
M
Mirjam • solo_traveller • ch
10
Ottima struttura
Pros:

Struttura eccellente, con fermata del bus molto vicina e numerosi ristoranti nei dintorni.
L’ambiente è pulito, accogliente e dotato di tutto il necessario per soggiorni di più notti.
Il sistema di check-in e check-out è comodo e spiegato in modo chiaro.
Abbiamo avuto bisogno di assistenza e, tramite email, il servizio è stato rapido ed efficiente.
Sicuramente torneremo!

2026-04-30 • via Nuitee
A
Anita • family_with_children • at
8
angenehm, gerne wieder
Pros:

Bushaltestelle fast vor dem Haus.
Viel Grün in der Umgebung, Vogelgezwitscher
Strasse lebhaft, aber die Fenster dämmen die Geräusche gut.
Speisen und Getränke im selben Gebäude erhältlich

Cons:

Checkin hat letztlich gut geklappt, wir erhielten jedoch zuerst eine falsche Nummer.....
Eine freundliche Frau im Gebäude half bei der Kommunikation, die etwas schwer verständlich war....

2026-04-29 • via Nuitee
K
Konstantinos • extended_group • gb
7
2026-04-28 • via Nuitee
D
Dragos Mihai • solo_traveller • ro
9
2026-04-27 • via Nuitee
V
Volodymyr • couple • pn
7
2026-04-27 • via Nuitee
E
Emily • family_with_children • ca
9
Convenient, comfortable stay
Pros:

Fantastic 1-night stay. Location was very easy to find and being located by the university many public transit options. Self-checkin was quick and easy and staff was responsible. We were very surprised with how large the room was, very comfortable beds.

Cons:

A few things were a bit dated - but nothing to distract from the stay

2026-04-27 • via Nuitee
R
Radion • family_with_children • it
8
ho trascorso un bel soggiorno tutto comodo vi consiglio il posto.
Pros:

Camera pulita e comoda praticamente in centro parcheggio nelle vicinanze ,ottimo prezzo

2026-04-26 • via Nuitee
M
Martyna Sala • extended_group • it
10
2026-04-25 • via Nuitee
F
Filippo • couple • it
10
2026-04-25 • via Nuitee
I
Irish Jay • couple • pt
8
Pros:

Good

2026-04-24 • via Nuitee
M
MIRKO • solo_traveller • it
7
Tutto ok
Pros:

Host gentilissima
Pulizia
Posizione
Self check-in

Cons:

Posizione prese
Tv
Bidet

2026-04-24 • via Nuitee
I
Inchisciano • solo_traveller • it
6
Per un appoggio molto basico è top
Pros:

La posizione

Cons:

Non c’era tv, non c’era aria condizionata, poco illuminato.

2026-04-24 • via Nuitee