GuestHouse University by LR - self check in

Hotels
7.3 (1291 reviews)
23 Via Madonnetta , Lugano , ch

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Family rooms
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Self check-in system
Cons:
Odor issues
Insufficient amenities
Comfort of beds

Categories

Cleanliness
6.51
Several comments note cleanliness; however, a concerning odor was reported which negatively affects the rating.
Service
8.48
The service is generally reported as good, with positive comments on responsiveness and check-in process.
Location
8.02
Location is frequently praised for its convenience and access to local amenities.
Room Quality
6.97
Rooms are described as clean and spacious, but issues like uncomfortable beds and cold rooms were noted.
Amenities
6
Lack of basic kitchen items and a television was mentioned, impacting the overall rating for amenities.
Value for Money
7.96
Value is appreciated in relation to location and price, though the facilities could improve.
Food and Beverage
7.01
No specific mentions about food and beverage services; therefore, rated based on average expectations.
Overall Experience
7.48
Mixed feelings expressed, with a reasonable overall stay but significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:13

Property Description

Luxurious Accommodations
The GuestHouse University by LR offers spacious family rooms with modern amenities, including fully equipped kitchenettes and private bathrooms. Enjoy the comfort of a seating area and the convenience of free WiFi during your stay.

Convenient Location
Situated less than 1 km from Exhibition Center Lugano, our aparthotel provides easy access to nearby attractions such as Lugano Station and Swiss Miniatur. With a private entrance for guests, you can experience a seamless check-in process and explore the city with ease.

Fitness Center and City Views
Stay active during your trip with our on-site fitness center while enjoying stunning views of the city. Selected rooms even feature a terrace for you to unwind and take in the picturesque surroundings.

Experience the perfect blend of comfort and convenience at GuestHouse University by LR - self check in. Book now for an unforgettable stay in Lugano.

Important information:

Please note when booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.3
Based on 1291 reviews
Cleanliness: 6.51
Service: 8.48
Location: 8.02
Room Quality: 6.97
Amenities: 6
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 7.48
K
Karl • couple • fi
10
Mukava ja toimiva majoitus hyvällä sijainnilla, pienellä viiveellä sisäänkirjautumisessa.
Pros:

Majoitus oli siisti ja toimiva, ja sijainti hyvä. Alakerran pizzeria oli todella hyvä ja helppo vaihtoehto ruokailuun. Iso plussa myös siitä, että moottoripyörät sai turvallisesti parkkiin sisäpihalle, mikä toi mielenrauhaa reissuun.

Cons:

Sisäänkirjautuminen oli muuten helppo, mutta PIN-koodin saapuminen sovellukseen/sähköpostiin kesti hieman odotettua pidempään.

2026-04-17 • via Nuitee
Y
Yike • solo_traveller • cn
10
2026-04-15 • via Nuitee
F
Fabrizio • extended_group • ch
10
2026-04-13 • via Nuitee
D
David • family_with_children • au
7
Nice and clean good for the night
Pros:

Nice place

Cons:

No problem with the property

2026-04-12 • via Nuitee
S
Shevchenko • family_with_children • pl
10
2026-04-08 • via Nuitee
N
Nalon • family_with_children • it
9
Ottima struttura
Pros:

Posizione, pulizia, rapporto qualità prezzo.

Cons:

/

2026-04-08 • via Nuitee
P
Pinco • solo_traveller • it
10
Una notte a Lugano in GuestHouse University.
Pros:

Ottima struttura, con una posizione perfetta, vicino al centro ma anche vicina al lago,molto pulita ed accogliente, lo staff gentilissimo: al check out avevamo dimenticato all interno una giacca ed immediatamente hanno contrattato il personale di servizio per farci aprire e recuperarla. Ottimo rapporto qualità/prezzo. Non ci sono difficoltà per trovare parcheggio per la macchina .

Cons:

È stato tutto OK.

2026-04-06 • via Nuitee
J
Janine • family_with_children • ch
8
Super Lage für einen spontanen Tessinaufenthalt
Pros:

Die Lage ist top. Die Einrichtung bis auf die Küche ebenfalls sehr praktisch.

2026-04-06 • via Nuitee
Z
Zoë • solo_traveller • nl
9
Pros:

Hele mooie ruime kamer

Cons:

Last met parkeren

2026-04-05 • via Nuitee
L
Luana • family_with_children • it
10
Pros:

Ottima posizione

2026-04-04 • via Nuitee
F
Francesco • couple • ch
8
Ottimo rapporto qualita prezzo
2026-04-03 • via Nuitee
C
Costanza • family_with_children • es
4
Not family friendly and way too pricy for what you get
Pros:

It was clean, easy access and the cleaning lady very nice.

Cons:

They knew I was traveling alone with a baby and out me on a second floor room with no elevator. The frying pan is very consumed and cancerous, you cannot cook on that. The kitchen supplies were minimum, making it impossible to leave the place clean (no detergent, no drying rack or towels, no extra trash bags etc). The light in the bathroom was minimum. There wasn’t even a TV

2026-03-31 • via Nuitee
M
Mariajesus • solo_traveller • es
8
Alojamiento confortable
Pros:

Apartamento amplio, tranquilo y confortable. Buena calefacción y buen estado general de todo . Cama comoda

Cons:

Bastante bien en general salvo que el plato de ducha se veía un poco negro y l frigo hace bastante ruido cuando entra el compresor

2026-03-31 • via Nuitee
A
Anastasia • couple • ua
10
2026-03-30 • via Nuitee
A
Asia • family_with_children • it
8
2026-03-26 • via Nuitee
D
Domenica • family_with_children • it
10
Pros:

L'appartamento era pulito e ben fornito, a sodisfatto le mie aspettative ☺️

2026-03-24 • via Nuitee
M
Miriam • family_with_children • it
7
2026-03-23 • via Nuitee
P
Pascal • couple • ch
9
2026-03-23 • via Nuitee
R
Rivetta • couple • it
9
2026-03-22 • via Nuitee
R
Raffaele • solo_traveller • it
10
2026-03-19 • via Nuitee