Citadines Connect Sydney Airport

Hotels
Citadines
8.4 (13768 reviews)
121 Baxter Road , Sydney , au

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Helpful and friendly staff
Convenient location near airport
Cons:
Limited food and beverage options
Minor maintenance issues

Categories

Cleanliness
8.41
Generally clean, but some minor plumbing issues reported.
Service
8.88
Staff were consistently friendly and helpful.
Location
8.62
Conveniently located near the airport.
Room Quality
8.47
Rooms were comfortable with good amenities.
Amenities
8.3
Fitness center available but some maintenance issues reported.
Value for Money
8.06
Good value for the convenience, though some food options lacking.
Food and Beverage
7.91
Limited food options, snacks available but no meals served.
Overall Experience
8.58
Overall a pleasant stay with few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:21

Property Description

Modern Boutique Hotel with Airport Convenience

Convenient Amenities for Every Traveler
The hotel offers a 24-hour food shop with gourmet meals and a cocktail bar with runway views. Guests can choose from a variety of room options, some with aircraft or skyline views. Each room features a private bathroom with luxury amenities and rain showers. Access to a 24-hour gym and conference rooms is available.

Easy Access to Sydney CBD
Located just minutes away from Sydney Domestic Airport, the hotel provides quick access to the CBD via car or public transport. Explore the city's attractions and return to the comfort of the hotel easily.

Ready to experience modern comfort and convenience at Citadines Connect Sydney Airport? Book your stay now for a memorable trip!

Important information:

Citadines Connect is a cashless hotel.

Please note that there is a 1.10% charge when you pay with a Visa/Mastercard credit card.

Please note that there is a 2.20% charge when you pay with a American Express/Diners Club credit card.


Please note that check-in is 15:00 - 2:00.

Citadines Connect Sydney Airport is not participating in the government quarantine program.

Please note that housekeeping services are not available on Sundays and Public Holidays. To ensure a comfortable and undisturbed stay, our housekeeping services are available upon request only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 30 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 13768 reviews
Cleanliness: 8.41
Service: 8.88
Location: 8.62
Room Quality: 8.47
Amenities: 8.3
Value for Money: 8.06
Food and Beverage: 7.91
Overall Experience: 8.58
T
Tom solo_traveller au
6
Good spot but pretty filthy
Pros:

Location is good, room was a good size and reasonably priced

Cons:

Cleanliness was very sub par, stains on couch and chair, room smelled like chlorine/heavy cleaning products, yet the bathroom floor had viable green growth on the floor and a bit of black and pink mould on the shower walls. Disappointing

2026-05-23 via Nuitee
P
Peter couple au
9
Great value and location, excellent place to stay when flying out of Sydney
Pros:

Great location, 15 minutes walk from domestic terminal, friendly check in, shuttle to the international terminal in the morning. Bar is great though we didn't use it this time. Happy hour from 4 to 6!

Cons:

No restaurant so no breakfast, but no big deal.

2026-05-23 via Nuitee
J
Janet solo_traveller au
8
Overall my stay was pleasant.
Pros:

Room, bed, tea/coffee making facilities and refrigerator.

Cons:

The grab and go cafe didn’t have much food left when I arrived in the late afternoon.

2026-05-23 via Nuitee
D
Dmitrii solo_traveller au
7
Good option to stay one night next to the airport
Pros:

Relatively close to the airport - I was able to walk from T2 to the hotel in about 10 minutes.
Bed and shower were fine, nothing to complain about.

Cons:

Not that I didn't like it but finding reception was a bit of a challenge as I wasn't sure where to go from the ground floor.

2026-05-23 via Nuitee
A
Arn family_with_children au
7
Pros:

Comfortable bed
Good location

Cons:

Food poisoning from a toasted veg roll bought at citadines

2026-05-23 via Nuitee
J
Jo extended_group au
8
Pros:

Value for money and great beds

2026-05-23 via Nuitee
E
Emi couple au
10
2026-05-23 via Nuitee
P
Paul couple au
7
Still our preferred Sydney airport place to stay.
Pros:

Location and comfort.

Cons:

Single window exterior very dirty spoiling outlook. No water glasses. Noisy heating system.

2026-05-23 via Nuitee
T
Thembi solo_traveller au
8
2026-05-23 via Nuitee
K
Kathleen solo_traveller au
9
Pros:

Great location, staff and value for money. The rooftop bar/cafe area was fabulous. I'll definitely stay again.

Cons:

No drinking glass in room. Bed too soft for my liking.

2026-05-23 via Nuitee
F
Fe extended_group nz
1
not happy
Pros:

staff friendly

Cons:

costly. book for three people only one double bed in the room

2026-05-22 via Nuitee
B
Bentley couple za
9
Clean, convenient and friendly overnight airport hotel. Recommended.
Pros:

Everything we needed and nothing we didn’t. Reception and social area in top floor made for a refreshing change and lovely views.

Cons:

Nothing actually

2026-05-22 via Nuitee
R
Rod I solo_traveller au
7
Pros:

Closeness to facilities at airporrt

Cons:

Beds twin instead of double

2026-05-22 via Nuitee
D
DAVID solo_traveller au
8
Pros:

Happy & Helpful staff.
The gentleman working in the bar was especially good. Thank you.

Cons:

Cleanliness of my room wasn't that good.
The bathroom floor was "interesting".

2026-05-22 via Nuitee
N
Neil solo_traveller us
7
Pros:

Close to public transport. Staff are excellent. Check in went smoothly on arrival.

Cons:

Online check in process is definitely not user friendly. Some links lead nowhere.
Food and drink prices in the dining area are outrageous. $12 for a small bag of potato crisps and $10 for a small can of 0.5% strength beer go nowhere near compensating for the view

2026-05-22 via Nuitee
M
Mary solo_traveller au
5
It was okay, but the noise was too loud.
Pros:

The property was okay, but the noise from the airport was very bad.

Cons:

Just the way the property was so close to the airport.

2026-05-22 via Nuitee
S
SIMON solo_traveller au
10
Good hotel for its price, perfect for catching an early flight
Pros:

Nice rooms , good location

Cons:

I was traveling with a lot of baggage so the fact that the reception was in the upper floor made a bit uncomfortable the check in as I had go up with all my luggage and then go back again to my room, luggage trolleys would have help.
Restaurant area was nice but the food options were limited at night time

2026-05-22 via Nuitee
M
Marla couple in
5
Cons:

1. The Commode seat cover when lifted covers the flush buttons making it difficult to flush while using.
2. There is a shower in the bath without a water gun. No amenities like Shower caps are provided. The water falls right onto your head making it difficult to bath if you do not want to wet your hair.
3.The almirah inside the room is steel. It should have been made with Wood to improve aesthetics.
4. There is absolutely no back rest on the sofa inside the room. The back rest is 100% perpendicular to the seat without any back rest. This discomforts travellers.

2026-05-21 via Nuitee
M
Michael couple au
7
2026-05-21 via Nuitee
S
Satu couple au
8
2026-05-21 via Nuitee