The GrandWest Arashiyama

Hotels
9.6 (655 reviews)
Nishikyo-ku Arashiyama Kamikaidocho 48 , Kyoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Concierge service
Kid meals
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
No elevator
Limited dining space

Categories

Cleanliness
9.41
The hotel was described as clean and tidy.
Service
9.99
Staff were friendly and helpful, with positive mentions across multiple reviews.
Location
9.42
Great location close to tourist attractions, despite some mentioning distance.
Room Quality
9.87
Rooms were spacious and comfortable, with several positive mentions.
Amenities
9.4
Amenities such as a rooftop terrace and breakfast were praised.
Value for Money
9.36
Good value considering the overall experience indicated by the reviews.
Food and Beverage
9.41
Breakfast and coffee service received positive feedback.
Overall Experience
9.98
Guests had a fantastic time with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:52

Property Description

Luxurious Accommodation in Kyoto

The GrandWest Arashiyama is a luxurious hotel conveniently located just a 5-minute walk from Hankyu Arashiyama Station. Offering spacious accommodation, this property is perfect for travelers looking to explore Kyoto. The rooms feature modern amenities including a flat-screen TV, fridge, and kettle. Some units even come with a fully equipped kitchen for added convenience. Guests can also enjoy complimentary coffee, tea, and water at the lobby.

Nearby Attractions

Explore the beauty of Kyoto with ease as The GrandWest Arashiyama is located within walking distance to Togetsu-kyo Bridge, Katsura Imperial Villa, and Tenryu-ji Temple. Don't miss the opportunity to visit Matsuo-taisha shrine and easily access JR Kyoto Station for further adventures.

Convenient Accessibility

With Osaka Itami Airport just a 60-minute drive away and Kansai International Airport 90 minutes by car, reaching The GrandWest Arashiyama is hassle-free. Book your stay now and experience luxury and convenience in Kyoto.

Important information:

Please contact the property directly to reserve parking at the property. Contact details can be found in the booking confirmation.

The front desk is open between 07:00-22:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for ¥2,800 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 655 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.42
Room Quality: 9.87
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.98
M
Mara • extended_group • us
10
Beautiful room, great hot tub in room, easy to walk to all attractions.
2026-03-13 • via Nuitee
C
Cedrick • couple • jp
10
A wonderful, comfortable stay with exceptional service and thoughtful details.
Pros:

Very clean, and the junior suite was the perfect size for two people. The staff went above and beyond, adding thoughtful personal touches that made the stay feel special.

Cons:

The parking is a bit far from the property. I recommend dropping off your luggage first before parking so you don’t have to carry everything the full distance.

2026-03-08 • via Nuitee
A
Andre • family_with_children • gb
10
Brilliant stay at great hotel for family with young children.
Pros:

Wonderful welcome with toys for the children. Comfortable and spacious room with great bath.
Delicious breakfast served in cafe downstairs with children’s playroom. Staff were very helpful and kind. Great location just a few minutes walk to the monkey park and Togetsukyō Bridge.
Met all our needs as a family travelling with two small children (3&0).

2026-03-07 • via Nuitee
トオル • family_with_children • jp
10
安らぎと発見
Pros:

マンションをリノベーションした部屋はプライベート感満載で自宅でくつろいでいるような感覚になります。ベッドや机の角で子供が怪我をしない配慮、風呂場の子供用石鹸、おもちゃ、チェックイン時のアメニティなど、利用者側の目線がとてもいきわたってました。屋上の休憩スペースもとてもよかったです。嵐山周辺のおすすめスポットなどの情報もあり、とても快適な旅になりました。

Cons:

ありません。

2026-03-05 • via Nuitee
C
Carla • solo_traveller • us
9
Unique comfortable experience with great customer service and Value in a beatifull setting.
Pros:

Arashiyana is a tourist destination but with a small town feel. The town is surrounded by a river/ mountains/ parks and several temples. It is great getaway if you like the outdoors and at the same time you are 20 minutes or so way from downtown Kyoto. If you are staying longer than 2 days in Kyoto and enjoy the outdoors, I would recommend staying in Arashiyana as you home base . The grand west is a combination Lodge with spacious room ( mini apartment) and very friendly staff. Rooms are Japanese style:)

Cons:

The only thing I would suggest was to have the hand wash shower closer to the bath tub. There was not really an enclosed shower area with a door. It would have been nice to have an enclosed area for the hand held shower.

2026-03-02 • via Nuitee
T
Tea • family_with_children • fi
9
2026-02-27 • via Nuitee
K
Katie • extended_group • au
10
We wouldn’t hesitate to stay again, staff were lovely.
Pros:

Spotlessly clean, comfortable beds, warm room and bathroom.

Cons:

Nothing.

2026-02-27 • via Nuitee
R
Rachel • family_with_children • au
10
Pros:

The size and comfort of the room and the proximity to all of the local attractions.
The hosts even arranged a petal arrangement on the bed ror our arrival as it was our honeymoon.
Such a welcoming and accommodating stay.

2026-02-26 • via Nuitee
P
Paolo • family_with_children • be
10
We loved to stay there. They arranged the breakfast accordingly with our dairy free needs.
Pros:

Nice interior design (mix modern and traditional), clean, facilities (water when we arrived, coffee, tea, toilet facilities…).

Cons:

There is nothing that we didn’t like. There is no bath , and no laundry service)

2026-02-23 • via Nuitee
E
Elisa • couple • it
10
Pros:

Camera molto bella e spaziosa con tutti i confort

Cons:

Posizione, servizi,pulizia e cordialità

2026-01-31 • via Nuitee
S
Sumonkarn • extended_group • th
10
2026-01-30 • via Nuitee
L
Lisa • couple • us
10
Pros:

Clean and convenient to train station and attractions. Helpful and friendly staff.

2026-01-26 • via Nuitee
I
ICHIMATSU • family_with_children • jp
10
サイコー！
Pros:

子ども連れで行きましたが、朝食時にキッズルームに案内してくださいました。広々としたお部屋でおもちゃも充実している中、ゆっくり朝食を楽しむことができました。子どもは宿泊代無料なのに、子ども用のお水が部屋に置いてあったり、おもちゃを用意してくださったりと、細かい配慮がとてもありがたかったです。お部屋も広く、清潔でした。大満足です！

2026-01-25 • via Nuitee
J
jody • family_with_children • jp
10
2026-01-25 • via Nuitee
F
Fareed • family_with_children • gb
10
An exceptional hotel of Kyoto
Pros:

Room was beautiful, staff were amazing, breakfast was great, location was perfect. Short walk to Lawsons, Bamboo forest, train station and various shops and eateries.

2026-01-23 • via Nuitee
C
Christina • family_with_children • gb
10
2026-01-22 • via Nuitee
E
Edison • couple • us
10
A great stay at The GrandWest Arashiyama!
Pros:

I really enjoyed my stay at The GrandWest Arashiyama.
1. The location is about a 12-15 min walk to the main tourist street of Arashiyama within a quiet neighborhood.
2. Check in is very easy as there is a staff member at the entrance to give you your room key and answer any questions.
3. The room is very clean and spacious for Japan standards. I'm very picky when it comes to cleanliness and smells but The GrandWest Arashiyama passed with flying colors.
4. We booked the "Suite with Kitchen" room which gave us a larger table to have meals and journal. I really enjoyed the aesthetic of the room and the extensive use of wood.
I would for sure book this hotel if I ever stay at Arashiyama again.

Cons:

There are only a few downsides but they would not deter me from booking this hotel again.
1. The location is a bit of a walk from the main tourist street of Arashiyama (12-15 mins). The walk is not too bad but I did have a leg injury during my trip and the rain didn't help either. There is a bus stop located near the hotel that will take you to the main tourist street (about a 2 min walk to the bus stop) but the bus arrival times are erratic and not on time per google maps (not the hotel's fault). The walk or bus wait times isn't so bad that it would deter me from booking this hotel but it is for sure something to keep in mind and expect if you plan to stay here.
2. The hotel does not have an elevator so if you have a lot of luggage, it can be difficult going up and down the stairs during check in and check out. I would recommend booking a room that is on the lowest level. The staff did help us move our luggage during check in which was very nice.
Overall the pros heavily outweigh the cons of this hotel. The staff is very nice and the room is wonderful.

2026-01-21 • via Nuitee
S
SHIN • family_with_children • jp
9
2026-01-20 • via Nuitee
A
Alejandra • couple • us
10
A charming get away
Pros:

The room we stayed at was spectacular. It was spacious, clean, and inviting. The tatami mats added a special twist to a modern room. The facility was clean and the roof top was a plus! We were also offered a tour around the city at no cost. It was great to get insight from a local. Yuji was very informative, charming, and a great guide! Would definitely recommend! The included breakfast was delicious. It was a great variety and portion.

Cons:

I would add lights to the outside when it gets dark, so it’s easier to locate.

2026-01-20 • via Nuitee
M
Mackenzie • family_with_children • au
10
Modern, clean and kid friendly stay close to Arashiyama hot spots.
Pros:

The staff, the huge space (by Japanese room standards), the breakfast and the property and cafe were both kid friendly.

Cons:

Nothing - perfect stay 😊

2026-01-19 • via Nuitee