Creass Hotel Tsubogawa Marche

Hotels
9.1 (319 reviews)
Tsubogawa 1-17-26 , Naha , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great value for money
Cons:
Slight cleanliness issues
Some noise disturbances

Categories

Cleanliness
8.18
Some reviews mentioned issues like a slightly musty smell in the bathroom.
Service
9.65
Guests praised the friendly staff and helpful amenities.
Location
9.19
Generally good location, with some comments about distance to transport.
Room Quality
9.64
Many reviews highlighted the spacious and comfortable rooms.
Amenities
9.17
The presence of laundry machines and microwaves was appreciated.
Value for Money
9.13
Multiple reviews indicated great value for the price.
Food and Beverage
8.68
Not explicitly mentioned, assumed standard for hotel tier.
Overall Experience
9.15
Overall satisfaction expressed in numerous reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:28

Property Description

Convenient Location
Located in Naha, Creass Hotel Tsubogawa Marche offers a 3-star stay with private balconies. Situated close to Naminoue Beach and other attractions, the hotel provides easy access to popular destinations in the area.

Comfortable Rooms
Each room at the hotel is equipped with essential amenities such as air conditioning, a desk, and a flat-screen TV. Guests can enjoy city views from the terrace and relax in a well-furnished space designed for comfort and convenience.

Modern Facilities
Creass Hotel Tsubogawa Marche offers free WiFi, private parking, and rooms with kitchenettes for added convenience. Whether you're traveling for leisure or business, the hotel ensures a pleasant stay with its thoughtful facilities.

Ready to experience a comfortable stay with modern amenities? Book your stay at Creass Hotel Tsubogawa Marche now.

Important information:

The kitchen, washing machine and tumble dryer are only available in the following rooms:
Condominium Type Twin Room A
Condominium Type Double Room
Condominium Type Double Room - Accessible
Condominium Type Twin Room B

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1000 per day.

Location

Guest Reviews

9.1
Based on 319 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.19
Room Quality: 9.64
Amenities: 9.17
Value for Money: 9.13
Food and Beverage: 8.68
Overall Experience: 9.15
N
NATSUMI family_with_children jp
8
国際通りまでタクシーで10分かからないし、綺麗だしコスパ良しです
Pros:

清掃が行き届いている

Cons:

少し独特な匂いがする。

2026-05-09 via Nuitee
D
Daniel solo_traveller es
10
Nice stay in the center of Okinawa
Pros:

All is perfect

Cons:

Nothing, all was great!

2026-05-02 via Nuitee
O
Olga extended_group sk
10
Odporúčam
Pros:

Krásne, čisté ubytovanie. Úžasný personál.

2026-05-02 via Nuitee
Y
YILI couple tw
9
Cp值很高
Pros:

空間大

Cons:

附近巷子小車不好開

2026-04-30 via Nuitee
D
Daniel extended_group sk
9
2026-04-28 via Nuitee
M
Macarena couple cl
10
Maravilloso
Pros:

La ubicación y lo grande que era la habitación! estaba muy equipada y eso la hacia bastante comoda

Cons:

Nada.

2026-04-27 via Nuitee
Y
YUUSUKE solo_traveller jp
9
かなり良かった
Pros:

家電の充実性が高いので長期滞在向き。なにも不自由することがない。

Cons:

強いて言うならベランダからの景色は諦めよう

2026-04-26 via Nuitee
M
Meiyu solo_traveller tw
9
2026-04-25 via Nuitee
H
homma solo_traveller jp
6
Pros:

HOTELマンの煩わし感がなく快適です。

Cons:

掛け布団は連続使いまわし感ありありでちょっと気後れします。

2026-04-25 via Nuitee
M
midori couple jp
7
2026-04-23 via Nuitee
I
IEN family_with_children tw
10
2026-04-21 via Nuitee
鴻升 family_with_children tw
8
2026-04-20 via Nuitee
K
KAZUMA solo_traveller jp
4
Cons:

壁がかなり薄い。横の部屋のあえぎ声丸聞こえ

2026-04-16 via Nuitee
大城 solo_traveller jp
9
リラックススイッチが入った旅
Pros:

チェックインした時に 部屋はすでに涼しくしてくださっていました。 お部屋がきれい・アメニティもそろっていてうれしかった。こちらから何も 聞いていなのですが フロントで「お洗濯されますか?」に「ぜひ」とご返答すると お洗濯ができるお部屋をお使いくださいと 洗剤を手渡され 鍵を貸してくださいました。たまたま空きのお部屋だったかもしれませんが、その時間 入室させていただき たいへん有難かったです。 リラックスできました。ホスピタリティに感動です。一人旅OKだと思います。 壷川駅から徒歩で到着しました。少し歩きますが クールダウンするに ちょうど良い距離だと思いました。 ありがとうございました。

Cons:

なしです

2026-04-14 via Nuitee
H
hiro62ishi solo_traveller jp
10
沖縄の快適な宿
Pros:

部屋が綺麗で広い。
車の騒音が聞こえない。
毎日タオルなどを交換してくれて、コーヒーやお茶も補充してくれる。
洗濯機と乾燥機が有り、チェックイン時には洗剤ももらえる。
テレビはBSも見れる。
冷蔵庫が大きい。

Cons:

壺川駅から少し離れていて、ホテルの坂の上に有るので地味に疲れる。

2026-04-12 via Nuitee
M
Manizha couple jp
7
Good hotel for its value, great location and friendly staff; a few things could be improved
Pros:

1. Room size and comfy bed. The room is huge for Japanese standards! Spacious, has a big sofa and a table+chairs set in addition to a double-bed which was just right in terms of firmness.
2. Location. For us it was an easy walk to Kokusai-dori (maybe 15 minutes on foot), as well as to the closest monorail station (5-10 minutes). Additionally, there are 2 konbinis nearby, lots of places to eat, izakayas, supermarkets, you name it.
3. Reception staff. We were greeted by a nice gentlemen who explained everything in English and Japanese. There was a couple of times we had to communicate with the hotel via Booking, but all was smooth and polite.
4. The fact that there is a mini-kitchen (fridge, microwave, kettle) and washing machine+dryer. We were even given a free pack of laundrt detergent.

Cons:

1. Level of cleanliness and cleaning services overall. This one was a bad surprise, but maybe based on the reviews, I expected way more. Initially, the room appeared very clean and nice, but then I noticed that the toilet, which was "sanitized" (it had a sticker), had small spots, and one towel had yellowish spots as well. Shelves and wardrobes were really dusty when we moved in. Additionally, there was a day when our towels weren't changed (hotel staff fixed that immediately), and another day when the bathroom wasn't cleaned, even though it was supposed to be. Beds are not made every day, and used towels are not picked up; that should be noted. As far as I understood, someone else manages the cleaning, not the hotel staff - perhaps it could be brought to their attention.
2. Power outlets location. There was none near the beds, and we had to use the extension cord provided by the hotel. It helped, but only a little.
3. No sound isolation, but this one is a bit tricky. Personally, we didn't hear anything - no footsteps or voices, unlike mentioned in other reviews. But there were a couple of nights (around 9-10 pm, so kinda early) when our neighbor... just knocked on the wall? We were not even talking at the time, just quietly walking around the room.
4. No body-length mirror in the room, not enough hangers, and no divider between the shower zone and the toilet - these are just small things that could be improved.

2026-04-12 via Nuitee
S
SAMI family_with_children jp
8
2026-04-12 via Nuitee
K
KASAGAMI solo_traveller jp
7
まずまず
Pros:

コスパ良し 部屋も広い

Cons:

駐車場が入りにくい

2026-04-11 via Nuitee
Y
Yu-Ting family_with_children tw
10
Pros:

房間空間寬敞、乾淨整潔,沒有空調異味或地毯異味,超棒。床墊軟硬適中~沒有認床困擾。戴圓眼鏡瘦瘦的一位女性櫃檯人員超親切!我們感謝她的優質服務與介紹。整體住宿體驗非常舒適完美。

Cons:

有一位沒有戴眼鏡的女性櫃檯,服務態度比較冷淡一點。

2026-04-11 via Nuitee
B
Bradley family_with_children au
8
Pros:

Large Rooms Fully Equipped Kitchenette. Washing machine & dryer.

2026-04-07 via Nuitee