ZZZleepandGo BGY

Hotels
Independent
5.6 (62 reviews)
Via Aeroporto 13, Orio al Serio, BG, 24050 , Orio al Serio , IT

Facilities

Free WiFi
Express check-in/check-out
Wheelchair accessible
Smoke-free property
Express check-in
Covered parking
Upper floors accessible by stairs only

Review Highlights

Pros:
Innovative concept with sleeping capsules
Accessible location for travelers
Cons:
Poor service responsiveness
Overbooking issues
cleanliness concerns
Uncomfortable sleeping arrangements

Categories

Cleanliness
4.24
Some reviews mentioned cleanliness issues like ripped beds and generally poor conditions.
Service
6.22
Inconsistent service experience noted, with significant wait times and lack of staff responsiveness.
Location
7.26
Location is acceptable but marred by issues with check-in processes.
Room Quality
5.21
Concerns about the comfort of mattresses and room functionality.
Amenities
5.24
Basic amenities missing, such as wash basin and convenient restroom access.
Value for Money
4.19
Overall experience did not justify costs, with complaints about overbooking and poor execution.
Food and Beverage
6.25
Not specifically mentioned, assumed average.
Overall Experience
6.22
Mixed feelings with significant issues impacting the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:44

Property Description

Modern Capsule Accommodations

Convenient Connectivity
Stay connected with complimentary wireless internet access in air-conditioned rooms with flat-screen TVs. Shared bathrooms and daily housekeeping make for a comfortable stay.

Nearby Attractions
Explore Oriocenter just 1 km away and easily reach Bergamo Fair Trade Center within a 5-minute drive. Leolandia and Fiera Campionaria di Bergamo are also a short distance away.

Airport Accessibility
Located just 0.4 km from Bergamo Orio al Serio Airport (BGY), ZZZleepandGo BGY offers the perfect stopover. Book now for a seamless travel experience.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 08:00 AM
Airport code: BGY

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (CDC)

See all policies

Location

Guest Reviews

5.6
Based on 62 reviews
Cleanliness: 4.24
Service: 6.22
Location: 7.26
Room Quality: 5.21
Amenities: 5.24
Value for Money: 4.19
Food and Beverage: 6.25
Overall Experience: 6.22
G
Gil
4
Pros:

Room
Was small air vent wasnt working was hot small bed civerd with paper ahit like at doctors office
Couldnt sleep a moment wasnt happy about this experince

2025-10-13 via Nuitee
C
cristian
2
Pros:

Non sono riuscito nemmeno ad aprire,intanto i soldi gli avete presi, nessun personale dedicato (basta una persona e una sedia, non sto parlando di scienze cosmiche) e di conseguenza tutto il resto mi ha costato più di 100€ fra taxi e un albergo peer dormire 3-4 ore. Vergogna,tanto vale di chiudere la baracca

2025-09-09 via Nuitee
M
Marco
2
Pros:

Could not check in. Stuck waiting over an hour for support to fix my reservation. 10PM finally got in and at 11 someone opened my sleeping capsule because the admin team buzzed them in saying it was free. Left at 4AM to use the washroom and got locked out again. Called 20 times nobody answered. Finally after 35 minutes at 4:35 someone picked up and let me in. Cool idea but very poor execution. Bed was ripped but the place was 6/10 clean at least which was is manageable (if you can get in). Staff never apologized for the inconveniences or letting someone into my room and just blamed expedia.

2025-09-04 via Nuitee
D
Delfina
4
Pros:

Materassi troppo stretti e duri ..per il resto ok

2025-09-01 via Nuitee
W
willy
6
Pros:

Om te slapen is het perfect. Er is geen wastafel of wc in de zzzleeping Je moet je kamer verlaten door uitcheck en terug weer inchecken om op het vliegveld je sanitair behoeften te doen. Douche gelegenheid heb ik niet gevonden

2025-08-13 via Nuitee
S
Serafino
2
Pros:

Bellissimo arrivare nel cuore della notte e trovare tutto full per over booking

2025-08-01 via Nuitee
V
Verified traveler
10
Pros:

This is a nice place for resting if you need to spend the night at the airport

2025-06-20 via Nuitee
M
Milana
2
Pros:

Ei toiminut kunnolla ja henkilökuntaan sai vaikeasti yhteyttä

2025-06-11 via Nuitee
I
Ina
10
Pros:

Everything is ok. Good design if you need stay in airport for the night
Only one video terminal works, and it works very slowly. You will have to wait a long time after the previous client.
Bed surface is torn and it scratches your skin (room8)

2025-06-08 via Nuitee
S
Spencer
8
Pros:

It was fine for what it was. Quick and easy at the airport and only used for a quick nap before flight but a bit dirty

2025-05-29 via Nuitee
Y
Yosra
2
Pros:

Mauvaise expérience !

2025-05-19 via Nuitee
E
Eugenio Libero
2
Pros:

Impossible to sleep in

2025-05-11 via Nuitee
K
Koki
2
Pros:

入室できなかった。

2024-10-06 via Nuitee
D
Diego
2
not for me
Pros:

Probably not for me - the good thing is that you have privacy rather than sleeping on the floor / on a chair of the airport.

The less positive:

- So. Much. Noise. From people opening doors to the announcements of the airport every 30 minutes, from the
chats of the people outside to the ventilation system.

- the screen in my pod did not work, which basically meant the light could not turned be off

As i slept probably 1 hour, I'd say it makes more sense to spend a little bit more and get a proper bed in a hotel nearby.

2024-09-01 via Nuitee
S
Salvatore
4
enregistrement catastrophique!
Pros:

L'enregistrement a été très pénible car le terminal d'enregistrement ne fonctionnait pas correctement, j'ai du appeler l'assistance à plusieurs reprises, l'employé a du réinitialiser le terminal à distance mais ensuite ça ne fonctionnait toujours pas car le terminal me demandait de payer à nouveau alors que c'était déjà prépayé... ensuite le terminal demande de scanner le document... on se demande bien quel document il faut scanner... après avoir contacté l'assistance... il fallait scanner la carte d'identité... ce serait plus clair d'indiquer de scanner la carte d'identité ou le passport plutôt que le "document"

2024-08-04 via Nuitee
A
Andrea
10
A comfy escape
Pros:

The bed is like a doctor’s couch with no blanket or pillow but the room is warm (I slept in shorts and a t shirt) and I used folded clothes for a pillow. It was very easy to access the room and felt secure. Overall a great experience and I would book again!

2024-06-13 via Nuitee
T
Thomas
2
Find somewhere else!
Pros:

We might have misunderstood the concept slightly, but considered the price the pods cost and the absolutely lack of ANYTHING, this was by fair the least amount of "bang-for-buck".

The pods are extremely uncomfortable, there is not covers, blankets or pillows, the room has no real ventilation, so it becomes unbreathable inside even with a few people sleeping in the pods, there are no toilets in the pods or nearby in the airport, there is quite some noise and so on goes the list.

The location is of course great as it is placed inside the airport, but honestly, it's not worth it. Get up 30 minutes earlier and sleep in a real bed, not a doctors examination table.

GREED

2024-04-23 via Nuitee
E
Estefania partner
10
Pros:

Se encuentra muy cerca de Piccadilly

2024-04-22 via Nuitee
S
Sean
8
Pros:

It was good did the job

2024-03-17 via Nuitee
F
Fabio
6
Pros:

Ho dovuto chiamare l’assistenza perché risultava pieno; devi avere molto sonno perché il letto, senza coperta, non è la comodità per eccellenza. Scegli la struttura per avere una specie di letto per la sicurezza, il prezzo è troppo.

2024-02-22 via Nuitee