The White Horse Lodge Hotel

Hotels
7.9 (926 reviews)
Sutton Road , Thirsk , gb

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Packed lunches
Non-smoking throughout
Kid meals
See all facilities

Review Highlights

Pros:
clean rooms
friendly staff
good location
comfortable rooms
Cons:
issues with amenities
poor food quality
dark entrance at night

Categories

Cleanliness
7.54
Many reviews mention clean rooms, but some reports of issues such as slippery bathroom floors.
Service
8.51
Overall helpful and friendly staff were frequently highlighted in positive terms.
Location
8.55
Guests appreciated the quiet location and lovely views, plus it was convenient for their needs.
Room Quality
8
Rooms were noted for comfort and amenities, though there were some specific critiques regarding size.
Amenities
7.53
Amenities were mentioned but lacked maintenance; issues such as bar opening hours affected the perception.
Value for Money
7.99
Guests felt the hotel provided good value for the price, particularly highlighting clean accommodations.
Food and Beverage
7.04
Mixed reviews with some liking the meals while others felt the food quality was lacking.
Overall Experience
8.01
Guests enjoyed their stays with some important critiques on service and amenities, maintaining a generally positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:47

Property Description

Stunning Surroundings
Enjoy the serene ambiance surrounded by a beautiful garden at The White Horse Lodge Hotel. Indulge in the picturesque views and relax in tranquility.

Exceptional Dining
Savor delectable meals at the on-site restaurant and bar, offering a variety of options to tantalize your taste buds. Experience top-notch service and culinary delights during your stay.

Comfortable Accommodation
Unwind in cozy rooms with modern amenities, including free WiFi and room service. Wake up to a delicious breakfast buffet with a choice of options to kickstart your day.

Experience luxury and comfort at The White Horse Lodge Hotel - book now for an unforgettable stay!

Important information:

We have a limited number of Standard Double and Standard Twin pet-friendly rooms. Deluxe Double Room with Shower and Standard Family Room are not pet-friendly rooms. Please contact the hotel in writing prior to making your booking to confirm the availability of a pet-friendly room.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 926 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 8
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 7.04
Overall Experience: 8.01
P
Phil • solo_traveller • gb
8
Excellent value, great staff, peaceful location
Pros:

Excellent value, well priced food and friendly staff

Cons:

Room was cold, heating wasn’t very effective

2026-03-27 • via Nuitee
A
Andrea • couple • gb
2
It could be beautiful but needs a lot of money spent on maintenance.
Pros:

Location and view

Cons:

We weren’t able to use the plug sockets in room 6 as when touched they gave off flashes of electricity. The lamp did not work. The tv was hanging off the wall with cables hanging down. The toilet rocked when used plus my partner couldn’t use at all as he couldn’t sit down due to the gap between the toilet seat and the shower cubicle being less than 2 inches?! There was never anyone at reception to get these problems rectified. We couldn’t take photos as we were unable to charge our phones.

2026-03-26 • via Nuitee
M
Mr & Mrs Low • couple • gb
8
Lovely hotel with friendly staff
Pros:

Comfy beds, great breakfast, perfect location to visit Yorkshire especially driving up Sutton bank which has lots of walks and amazing views. Hotel just a few miles out of Thirsk with beautiful views, plenty of parking. Hotel was quiet when we arrived on the monday and Lesley did a great job, greeting us and settling us in, as she completed all the housekeeping tasks from the weekend. We paid for the breakfasts and must say it sets you up for the day, it is a very good breakfast. Lesley also gave us lots of advice on the town of Thirsk, where to eat etc. Hotel got busier next day, but Lesley still cooked & served us breakfast and after a day out in York we had an lovely evening meal at the hotel. Felt at home here and would use again no problem.

Cons:

Very happy, but one thing to mention our shower had a high step in and would not suit everyone

2026-03-26 • via Nuitee
P
Paul • family_with_children • gb
10
relaxing and nice weekend
Pros:

Location was excellent . Lovely views , parking ample . Staff were really helpful and go out of there way to make you stay a nice one .

Cons:

Room was very nice and comfy . Staff were really helpful .

2026-03-24 • via Nuitee
J
J SCOTT • solo_traveller • gb
8
Staff are great and excellent value for money
Pros:

Location and value for money

Cons:

If your staying on the side near the road it can be noisy

2026-03-24 • via Nuitee
P
Philip • couple • gb
10
Clean quite lovely staff
Pros:

Convenient to the town plenty of car parking lovely view

Cons:

Door creaked but that’s being picky

2026-03-22 • via Nuitee
S
Sabine • extended_group • gb
10
Excellent value for money, clean and staff friendly
Pros:

The space, car parking and location

Cons:

Difficult to get taxis due to location from Thirsk centre and can’t walk as country roads but not far in a car

2026-03-19 • via Nuitee
C
Chris • solo_traveller • gb
9
Pros:

All good
Recommended

Cons:

Liked all

2026-03-18 • via Nuitee
F
frank • solo_traveller • gb
9
2026-03-18 • via Nuitee
N
Nicola • extended_group • gb
10
Staff were lovely and couldn’t have done any more for us Breakfast was deliscious too
Pros:

Views were fantastic. Lovely location. Room a good size snd very comfortable.

Cons:

It was a little dated decor wise but that didn’t affect our stay

2026-03-16 • via Nuitee
J
John • extended_group • gb
6
2026-03-13 • via Nuitee
C
charly • couple • gb
1
Terrible. The toilet didn't even flush!
Pros:

The staff member on front of house was friendly.

Cons:

The shower didn't work properly.
The room was freezing. This was rectified with a n electric heater which took up one of the only two sockets available.
The toilet did not flush.

2026-03-12 • via Nuitee
S
susana • couple • es
7
Buena opción para dormir en un sitio económico y limpio
Pros:

Buenas vistas y buena relación calidad/precio

Cons:

Se oía mucho las habitaciones de al lado

2026-03-11 • via Nuitee
D
Diane • couple • gb
1
Wouldn’t recommend it to anyone
Pros:

Nothing

Cons:

Very noisy road, completely inadequate toilet facilities, shower pathetic, and breakfast was very poor

2026-03-11 • via Nuitee
J
judith • solo_traveller • gb
9
A great value stay for the night, clean bed
Pros:

Excellent stay and service from the staff

Cons:

Nothing

2026-03-10 • via Nuitee
D
Dawn • couple • gb
7
Not bad
Pros:

Room comfy

Cons:

No place to put washing items such as tooth brush etc

2026-03-09 • via Nuitee
O
Olivier • extended_group • fr
7
2026-03-09 • via Nuitee
S
Susan • couple • gb
9
Staff was very welcome and helpful
Pros:

Easy access of motor way

Cons:

Very clean and very welcome

2026-03-08 • via Nuitee
J
Jason • couple • gb
10
Excellent venue and will definitely be stopping again.
Pros:

Friendly staff. Plenty of parking. Breakfast is a bargain. Great scenery outside.

Cons:

Had to ring a member of staff on the number given to check in.

2026-03-08 • via Nuitee
D
D • couple • gb
9
Very pleasant. Staff an asset
Pros:

Good value, hot and newly cooked. cheerful staff, clean table and nicely presented

2026-03-07 • via Nuitee