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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Wheelchair accessible
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Toilet with grab rails
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Higher level toilet
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Emergency cord in bathroom
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Hot spring bath
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Manicure
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Pedicure
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Personal trainer
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Fire extinguishers
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Smoke alarms
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Amenities
Experience luxury at its finest with air-conditioned rooms featuring a hot tub, free WiFi, and stunning city views. Relax in style with a flat-screen TV, minibar, and coffee machine in every room.
Dining Excellence
Indulge in a culinary journey with 2 restaurants to choose from, including the URBAN Café & Lounge and La Scala Italian Restaurant. Start your day right with continental and buffet breakfast options available each morning.
Fitness and Leisure
Stay active during your stay with a 24-hour fitness centre at your disposal. Unwind after a long day of exploring the city with a refreshing drink at the bar.
Book now at The Sukhothai Shanghai for a truly unforgettable experience.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Public parking is possible on site (reservation is not needed) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 12 years old to 17 years old stay for CNY 400 per person per night when using an existing bed.
People 12 years old and over stay for CNY 467 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Central location and I enjoyed the sauna
Nothing
location is great and team is super helpful
Breakfast was good and location is very good
Personally the bathroom floor and walls were all black which i find a little dark for my taste.
Great location and nice interior
Room smelt of cigarettes
The location is a great area of the city, love the aesthetics of the room, the restaurants at the hotel were also great and with delicious choices, everybody at the reception was so helpful, and the hotel bar was also lovely
Nothing to say
Nice design, great location for shopping, great gym and good size of rooms.
Entrance to the hotel is not perfect to access, a bit hidden. Not enough water in the gym when there are several people. Dispenser is very slow and small.
Good front desk service, but the breakfast was poor. Shocked that housekeeping entered my room without notice during my one-night stay just to prepare the tea and do a quick clean
I had a frustrating experience during my stay at the hotel. One night, I was waiting at the front desk for the staff to assist me. However, they were preoccupied with their tasks for over five minutes and didn't acknowledge my presence. It wasn't until another customer arrived that the staff finally attended to them, even though I had been waiting longer. Eventually, I had to approach the staff myself to request service, which felt quite frustrating. I understand that they might have been busy, but it seemed as if they simply didn't notice that I was waiting.
Additionally, I was unhappy with how the hotel charged a deposit to my credit card on the day of my check-in without any prior notification. I was unaware that it was a deposit and initially thought my credit card had been stolen or hacked. I almost called the bank to block my card due to this unexpected charge.
Both of these issues strike me as unprofessional. Even when I raised my concerns with the staff, their attitude suggested that they didn't take it seriously. This level of service does not warrant a good rating.
On a positive note, the other aspects of my stay were satisfactory, but I did notice that the hallways were consistently hot, which was uncomfortable.
위치가 정말 좋습니다
호텔 디자인도 좋고, 쾌적하게 머물렸습니다
수영장도 수영하기 좋아요
수영장 락카 쪽에 수건 버리는 곳이 없어요
물론 직원분이 상시로 치워 주긴 하시지만, 다 쓴 수건 버리는 작은 함이라도 있었으면 좋겠습니다
Best hotel in shanghai with good value and outstanding service. The front desk Joy is really helpful, informative, knowledgeable and speak fluent english. The room very spacious, good ambiance and comfortable. No smoking smell at all. Strategic location, connecting to HKRI mall. Excellent breakfast choice. Im very pleasant to stay here and had great experience. Wanna back again on my next trip to shanghai.
Great breakfast and good gym. The room is very comfortable and good size.
Modern, great facilities, great gym and changing rooms. We were given early access to our room. Great location.
- Poor hygiene
- Very limited breakfast options compared to other five star hotels
- Turndown service was at a different time every evening - sometimes as late as 9:20pm
- Hotel bar was empty every night - no atmosphere at all
Все прекрасно! Все
Цена завышена все таки
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