The Sukhothai Shanghai

Hotels
9.8 (743 reviews)
No. 380, Weihai Rd , Shanghai , cn

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good amenities
Cons:
Language barrier with some staff

Categories

Cleanliness
9.68
Rooms are described as large, clean and well-maintained.
Service
10
Staff are frequently described as extremely nice and helpful.
Location
10
Great location near shopping and tourist attractions.
Room Quality
9.68
Spacious and comfortable rooms are consistently mentioned.
Amenities
9.68
Includes a variety of amenities such as a pool and spa.
Value for Money
9.68
Positive feedback on overall value relative to services offered.
Food and Beverage
9.68
Breakfast is reported as varied and high quality.
Overall Experience
10
Guests express high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:54

Property Description

Luxurious Amenities
Experience luxury at its finest with air-conditioned rooms featuring a hot tub, free WiFi, and stunning city views. Relax in style with a flat-screen TV, minibar, and coffee machine in every room.

Dining Excellence
Indulge in a culinary journey with 2 restaurants to choose from, including the URBAN Café & Lounge and La Scala Italian Restaurant. Start your day right with continental and buffet breakfast options available each morning.

Fitness and Leisure
Stay active during your stay with a 24-hour fitness centre at your disposal. Unwind after a long day of exploring the city with a refreshing drink at the bar.

Book now at The Sukhothai Shanghai for a truly unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Guest Reviews

9.8
Based on 743 reviews
Cleanliness: 9.68
Service: 10
Location: 10
Room Quality: 9.68
Amenities: 9.68
Value for Money: 9.68
Food and Beverage: 9.68
Overall Experience: 10
F
Frances solo_traveller au
10
Location !
Pros:

Location !

2026-08-22 via Nuitee
R
Roman couple ae
8
2026-08-10 via Nuitee
E
Ekaterina family_with_children vu
5
It’s odd to face all that issues in Sukhothai.
Pros:

Location, room and breakfast

Cons:

Services were very poor: no basic amenities like sewing kit to hem trousers or nail file. Laundry was proposed every day but quality was poor they returned my shirt back unmaintened.
Room maintained poorly: floor is dirty, lots of dust everywhere.
Reception was unhelpful: I faced an issue with my flight and they sent me to solve it on my own knowing that airline was Chinese and not providing any assistance in English. I asked to extend stay because of the weather and they did, but they forgot to extend my keys.
But they charged me for two b/w printed pages for 7 rmd, I never faced it before.

All that small details spoiled all impressions of our stay.

2026-08-09 via Nuitee
S
Suppaluck family_with_children th
9
2026-08-05 via Nuitee
W
Wei Lun couple tw
9
Pros:

地點好, 服務好, 環境舒適

Cons:

本次有遇到淋浴架鬆掉以及浴缸旁邊排水孔吐水問題, 有反應過有安排人員過來處理, 不過問題仍然存在, 排水孔吐水有稍微減緩, 淋浴鬆掉問題沒有改善, 建議安排修繕師傅做個檢查

2026-08-04 via Nuitee
K
KR8888 NONE Hyderabad, Hyderabad District, Telangana
10
Fab STAY
Pros:

fantastic place to stay, superb location connected to HKRI Taikoo Hui shopping mall, lot of restaurants and cafes close by, changle road is close by, superb service and ask for JOY HE if you need assistance with reservations / shopping / information, she was brilliant.

2026-07-25 via Tripadvisor
J
Jean Pierre family_with_children fr
10
2026-07-23 via Nuitee
P
Pierre family_with_children fr
10
2026-07-22 via Nuitee
J
JIHONG couple cn
9
性价比高
Pros:

位置很好,与太古里相连,出行很方便。酒店早餐也比之前好很多

Cons:

没有

2026-07-20 via Nuitee
L
Li family_with_children tw
8
Pros:

健身房很讚,游泳池很大

2026-07-20 via Nuitee
Y
ynkim2026 NONE Seoul
10
The Best Family Stay in Shanghai
Pros:

We had an amazing stay at The Sukhothai Shanghai and would happily return on our next visit. Every member of the staff was warm, professional, and genuinely welcoming. The Michelin-starred restaurant on the first floor was absolutely incredible—one of the best meals we had in Shanghai—and it deserves even more recognition. The breakfast was also excellent, with a wide variety of high-quality dishes. Our only small suggestion would be to let in a little more natural light during breakfast by opening the curtains. As we were traveling with a young child, we also felt the first-floor lobby was slightly too dim at times. Finally, the turndown service was exceptional and made us feel truly cared for. Thank you for such a memorable and relaxing stay!

2026-07-19 via Tripadvisor
H
Hsin Yun couple tw
10
2026-07-16 via Nuitee
S
Sandy couple gb
8
2026-07-12 via Nuitee
A
Allan solo_traveller za
10
2026-07-07 via Nuitee
C
chris solo_traveller gb
7
2026-07-07 via Nuitee
F
Flavio solo_traveller br
10
2026-07-02 via Nuitee
4
459cynw Family
4
Horrible service
Pros:

Be warned if traveling with children. We booked a room for 3 guests — a married couple and our 12-year-old daughter — and the reservation clearly reflected all 3 guests from the start. Upon arrival, the hotel refused to provide a rollaway bed or any additional sleeping arrangement unless we paid an additional $500 USD — on top of our $350/night rate. Every other hotel we have stayed at in China accommodated this request at no charge. We escalated to front desk, called down, and had our travel provider call on our behalf. The hotel would not budge. For a property that markets itself on personalized luxury service, this was a significant disappointment and frankly a misrepresentation of what a 3-guest booking implies. Families should be aware before booking.

2026-06-30 via Tripadvisor
R
Roman couple ua
10
2026-06-29 via Nuitee
C
Christine extended_group us
9
Pros:

Location was great, easy to get to and nice area

2026-06-28 via Nuitee
L
Lai Sze Alice couple hk
10
2026-06-25 via Nuitee