Hyatt Place Marlborough/Apex Center

Hotels
•
Hyatt Place
8.7 (677 reviews)
169 Apex Drive , Marlborough , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Cons:
Cleanliness issues
Subpar breakfast

Categories

Cleanliness
7.26
Some rooms had cleanliness issues including dirty sofa beds.
Service
8.73
Staff were attentive and helpful, even with issues.
Location
9.77
Great location near entertainment and food places.
Room Quality
7.72
Mixed reviews with some rooms having issues with cleanliness and maintenance.
Amenities
9.25
Good amenities although some areas could use renovation.
Value for Money
9.21
Perceived value is reasonable considering the location and amenities.
Food and Beverage
8.26
Breakfast offerings were lacking and could be improved.
Overall Experience
9.43
Overall stay was pleasant with some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:57

Property Description

Luxurious Accommodations

Hyatt Place Marlborough/Apex Center offers modern and comfortable rooms equipped with flat-screen TVs, free WiFi, and spacious seating areas. The private bathrooms come with complimentary toiletries, ensuring a relaxing stay for guests.

Convenient Amenities

Guests can enjoy a refreshing swim in the indoor pool or maintain their workout routine in the fitness room. The 24-hour front desk, along with laundry and dry cleaning services, cater to all guest needs efficiently.

Delightful Dining Options

Start your day right with a delicious buffet breakfast featuring cage-free eggs. Whether you're exploring nearby attractions or attending business meetings, our convenient location ensures easy access to Boston, Worcester, and Worcester Regional Airport.

Book your stay at Hyatt Place Marlborough/Apex Center for a memorable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 677 reviews
Cleanliness: 7.26
Service: 8.73
Location: 9.77
Room Quality: 7.72
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 8.26
Overall Experience: 9.43
C
Cedrick • couple • us
10
2026-03-20 • via Nuitee
M
Melissa • family_with_children • us
7
Pros:

Needs an update on pool

Cons:

Rowdy hockey kids

2026-03-09 • via Nuitee
K
Katherine • family_with_children • us
10
2026-03-03 • via Nuitee
E
elizabeth • couple • us
9
2026-02-25 • via Nuitee
K
kristofer • family_with_children • us
1
2026-02-23 • via Nuitee
S
Shenelle • family_with_children • us
10
Pros:

Ive been to a lot of other hotels since I hace points with them and have been disappointed. I wish I had gotten a travel card with HYATT instead. I used to work for the company and I know the standards are what a hotel should be. Thank you for keeping the rooms kept up.

2026-01-27 • via Nuitee
J
Jessica • family_with_children • us
10
Pros:

Customer service very attentive and helpful

2026-01-20 • via Nuitee
E
Erica • family_with_children • gb
8
2026-01-19 • via Nuitee
J
Jose R • family_with_children • us
9
2026-01-19 • via Nuitee
L
Linda • couple • us
9
Cons:

I had an excellent stay. The staff were incredibly friendly and attentive, making me feel welcome from check-in to checkout. The room was clean, spacious, and very comfortable, with modern amenities that made my stay relaxing. The location was perfect. I also appreciated the thoughtful touches, like complimentary breakfast and a well-maintained fitness center. I would highly recommend this hotel to anyone visiting the area and would definitely stay here again!"

2026-01-19 • via Nuitee
D
Deirdre • couple • us
9
We travel to MA regularly and we will be switching to this hotel.
Pros:

Very clean hotel and location is ideal.

Cons:

No safe in the room.

2026-01-19 • via Nuitee
L
Lori • family_with_children • us
10
Pros:

Comfortable stay for my entire family of 5. Nice amenities. My husband and I enjoyed a few drinks at the bar, and it was nice.

2026-01-19 • via Nuitee
N
Neil • family_with_children • us
9
2026-01-19 • via Nuitee
S
Satin • solo_traveller • us
5
Okay
Pros:

Location was good

Cons:

The room was dirty. Hair was all over the bathroom . Dirty dishes as well .

2026-01-19 • via Nuitee
J
Jean • family_with_children • us
6
Not what we had hoped for
Pros:

Clean and convenient

Cons:

I booked a room with 2 queen beds and a pull out as there were 3 of us. When we arrived we had one king bed. Booked the room 7 weeks in advance. Was told bc we booked with booking.com that we could be bumped if request came in through the hotels website directly. Terribly disappointing

2026-01-19 • via Nuitee
V
Vanessa • couple • us
10
2026-01-18 • via Nuitee
S
Sabrina • family_with_children • us
8
Cons:

Charges a fee for early check in. Rates change frequently.

2026-01-15 • via Nuitee
J
Janice • couple • us
10
2026-01-15 • via Nuitee
R
Robert • extended_group • us
10
2026-01-12 • via Nuitee
L
Laurie • solo_traveller • us
10
Excellent staff
Pros:

Everything

Cons:

Nothing

2026-01-11 • via Nuitee