Hyatt Centric Ginza Tokyo

Hotels
Hyatt Centric
9.2 (467 reviews)
Chou-Ku Ginza 6-6-7 , Tokyo , jp

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Rigid service
Lack of amenities

Categories

Cleanliness
9.03
Standard quality for this hotel tier.
Service
9.5
General consensus of good service despite some rigid staff.
Location
10
Great location right in the heart of Ginza.
Room Quality
9.04
Good room size and layout, but some minor layout issues reported.
Amenities
8.49
Basic amenities available, but lacking in certain facilities like a swimming pool.
Value for Money
9.02
Decent value considering location, though high price point noted.
Food and Beverage
8.98
Good variety at breakfast, but coffee quality mixed.
Overall Experience
9.53
Generally a pleasant stay with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:16

Property Description

Luxurious Rooms with Modern Amenities

Experience comfort and style at Hyatt Centric Ginza Tokyo. Each guest room is equipped with a coffee machine, hot tub, and free toiletries for a relaxing stay. The spacious units also include a cozy seating area for your convenience.

Convenient Facilities for a Seamless Stay

Enjoy complimentary WiFi throughout the property and make use of the free luggage storage at the 24-hour front desk. Stay active at the on-site fitness center or unwind at the shared lounge. Indulge in delicious meals at the hotel's restaurant and kickstart your day with a satisfying breakfast.

Prime Location for Shopping and Sightseeing

Located just a 4-minute walk from Ginza Six, indulge in a shopping spree or explore nearby attractions like Kabuki-za and Hama-Rikyu Gardens. With easy access to Omotesando, Shibuya, and Tokyo Haneda International Airport, make the most of your Tokyo adventure at Hyatt Centric Ginza Tokyo.

Important information:

Notice of Construction Work Near the Hotel
Construction work is currently underway on a building in the vicinity of the hotel.
During the construction period, noise is anticipated.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2800 per day.

Location

Guest Reviews

9.2
Based on 467 reviews
Cleanliness: 9.03
Service: 9.5
Location: 10
Room Quality: 9.04
Amenities: 8.49
Value for Money: 9.02
Food and Beverage: 8.98
Overall Experience: 9.53
H
Harshvardhan couple in
6
Modest
Pros:

The location .

Cons:

Some of the staff was not interested and kind of rude for a hospitality company. But some of them were good . The night staff when asked to give me access to the lift as my wife went up before me they don’t even look at me just pressed the button and got back chatting with other staff . And it is very expensive for the service and interiors .

2026-05-02 via Nuitee
M
Marcos couple br
8
2026-04-27 via Nuitee
P
Pawel family_with_children pl
9
2026-04-26 via Nuitee
T
Taoufik family_with_children fr
9
2026-04-26 via Nuitee
X
X3893UGtrangn NONE
10
I had a lovely stay!
Pros:

Great location, close to everything Ginza has to offer! Hotel was clean and modern. Staff was friendly and attentive. Couldn't ask for more.

2026-04-20 via Tripadvisor
M
michaelbP430ZC NONE
4
My trip to Tokyo
Pros:

Nicely located in heart of Ginza surrounded with luxury shoppes and restaurants. Easy access to local underground train system which you can use to goto other parts of Tokyo.

2026-04-20 via Tripadvisor
F
Frances solo_traveller us
10
Pros:

Staff were very helpful, especially the duty manager!

2026-04-19 via Nuitee
J
Jongruk couple th
10
2026-04-15 via Nuitee
H
hollies249 NONE
8
Great hotel in the perfect location in Tokyo.
Pros:

Wonderful hotel! Beautiful rooms that are large for the area of town, perfect location and welcoming atmosphere. Breakfast was amazing and loved by the whole family. Loved our stay here and look forward to coming back.

2026-04-12 via Tripadvisor
C
Chewie415 NONE
10
Great Stay!!
Pros:

Great stay! Stayed 7 nights with my family and it was such an awesome experience throughout. Staff were very friendly and helpful. Rooms were relatively spacious and beds were comfortable. Location is great with many restaurants and shopping nearby. Most importantly Ginza Station was about 2 blocks away which is especially important after walking all day. Can't go wrong staying here

2026-04-11 via Tripadvisor
P
Perezrm151 NONE Anaheim, California
10
Hyatt Centric Ginza
Pros:

Hyatt Centric Ginza was perfect for our family vacation. It was perfectly situated in the city which made getting from activity to activity easy. All the shops were near by and that made shopping a breeze. We would definitely be back during future visits to Tokyo.

2026-04-09 via Tripadvisor
J
Jbirdy68 Family Austin, Texas
8
Luxury hotel or kids camp?
Pros:

We had an overall excellent stay at this hotel. The rooms are state of the art, comfortable, and we'll maintained. Checkin was great and the staff is great. My only complaint is that the lobby feels like a kids camp. For some reason there are loud video games, play/craft areas, and a piano setup to encourage kids to play in the main lobby area. Needless to say, there are many young kids running around and the noise from the games and piano area are not what I expect from a hotel this caliber. The hotel needs to find an out of the way location for these kids amenities so that all the other guests are not impacted.

2026-04-06 via Tripadvisor
M
mrpinon NONE Claremont, California
10
Hyatt Delivers Again!
Pros:

Excellent hotel in a great location!

The hotel and its staff were outstanding and made my family's stay very pleasant!

Staff helped my wife book a massage and were warm and very approachable!

2026-04-06 via Tripadvisor
9
979nicr NONE
10
Worth the money
Pros:

Location was great, atmosphere/decor were inline with a luxury hotel. Rooms were very spacious, especially for Tokyo standard. Cost was a bit steep, but the service and hard products were very much worth it.

During our stay, there was a minor plumbing/HVAC issues on our floor, and the agents were extremely responsive and accommodating on helping us change rooms to a different floor late night. Definitely takes accountability, and that little hiccup didn't affect us at all with our stay as they more than made up for it. I'm surprised it's only rated a 4-star hotel -- it definitely costs and feels like a 5-star one.

2026-04-06 via Tripadvisor
T
TerryK16 NONE New York City, New York
10
New Modern Hotel with Fashionable Vibe Right in Ginza
Pros:

The hotel is right in the heart of Ginza—an unbeatable location. The lobby and rooms are new and stylish, with a clean, modern feel. The staff are young, eager to help, and communicate well in English.

Breakfast is high quality, with a good variety of options. I would be very happy to return on my next visit to Tokyo.

2026-04-06 via Tripadvisor
5
58tedn Family
10
Excellence in Every Detail
Pros:

One of the best hotels I’ve stayed at in 35 years of travel. Excellent location, outstanding service, very clean rooms, and a quiet environment for great rest.

Even with construction in front, there was little to no inconvenience. Special thanks to Yeohoon for the exceptional and thoughtful service.

Highly appreciate all the staff—from reception to the breakfast team. I will definitely stay here again when I return to Tokyo.

2026-04-04 via Tripadvisor
C
Carlos family_with_children us
10
Outstanding hotel. Highly recommended!
Pros:

Loved the hotel. Excellent location. Very helpful staff. Breakfast was excellent. Room was very comfortable. Snacks 24/7 available and complimentary. Games also available. Loved my daily green tea!

Cons:

Honestly we have nothing bad to say.

2026-04-04 via Nuitee
D
deniz family_with_children tr
9
Pros:

Konumu çok iyi

2026-03-26 via Nuitee
I
Ika family_with_children id
10
.
Pros:

.

Cons:

.

2026-03-25 via Nuitee
L
Lee couple gb
10
Stylish, super location.
Pros:

superb from start to finish the attention to detail around guests is fantastic.

Cons:

Nothing

2026-03-25 via Nuitee