U Plus Budget Hotel

Hotels
6.6 (172 reviews)
14 lrg impian ria 3 Tmn iimpian ria 14000 bkt Mertajam penang , Bukit Mertajam , MY
[email protected]

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Free
Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Offsite parking discounted rates available
Internet access
Housekeeping on request
Secured parking
Offsite parking discounted rates available
Parking
See all facilities

Review Highlights

Cons:
Poor cleanliness
Service issues with payment methods and unhelpful staff

Categories

Cleanliness
2
Guests had negative feedback about cleanliness, indicating that it was not up to standard.
Service
2.5
Service was severely criticized by guests, highlighting issues with payment methods and unhelpful staff.
Location
5
There was no explicit feedback regarding the hotel's location in the reviews.
Room Quality
3
Guests did not provide positive feedback on the room quality, with a lack of information on this aspect.
Amenities
5
No specific comments about amenities were mentioned in the reviews.
Value for Money
5
There were mixed mentions about value for money, with no clear consensus in the reviews.
Food and Beverage
5
There was no feedback provided on food and beverage services in the reviews.
Overall Experience
4
Overall, guests had a negative experience and did not recommend the hotel to others based on the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-30 09:13

Property Description

Convenient Location:
Located just 17 km from Sunway Carnival Mall, U Plus Budget Hotel in Bukit Mertajam offers easy access to popular shopping destinations like Penang Bridge and Queensbay Mall.

Comfortable Accommodation:
Featuring free WiFi and room service, all rooms at U Plus Budget Hotel are equipped with a TV, private bathroom, and cozy bedding for a comfortable stay.

Exceptional Service:
With concierge services, express check-in and check-out, and a 24-hour front desk, guests can enjoy convenience and efficiency throughout their stay.

To experience convenience and comfort at an affordable price, book your stay at U Plus Budget Hotel today.

Important information:

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.6
Based on 172 reviews
Cleanliness: 2
Service: 2.5
Location: 5
Room Quality: 3
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 4
J
Juli • with friends • my
7
Good
2025-07-31 • via Nuitee
D
David • young couple • my
1
U Plus (Unscrupulous) Budget Hotel
Pros:

Nothing about the place or location was was nice.

Cons:

I could not check in as the staff demanded cash payment when I booked via credit card. I spoke to the manager regarding the mode of payment and she was not helpful either. The Hotel does not cater for credit card users. I had to make reservations elsewhere and found a perfect place that met all my expectations and beyond.

2025-06-29 • via Nuitee
E
Eddie • family with young children • my
1
Bad
2025-06-11 • via Nuitee
I
Ithiels • solo traveller • my
10
Exceptional
2025-05-12 • via Nuitee
N
Ng • young couple • my
1
Bad
Pros:

Already booking at the app, I reached the hotel said to me the room is full, and i paid with visa card

2025-04-01 • via Nuitee
A
Amirul • group • my
7
Good
Cons:

Parking got so many dogs

2025-02-17 • via Nuitee
L
Liehong • family with young children • nz
6
Pleasant
Pros:

Budget choice

Cons:

slight not that clean...bedsheets

2025-02-01 • via Nuitee
M
Muhamad • family with young children • my
5
Passable
2025-01-31 • via Nuitee
H
Hakim • review category business travellers • my
7
Good
2025-01-29 • via Nuitee
M
Mihon • family with young children • my
10
Exceptional
2025-01-20 • via Nuitee
M
Mohd • solo traveller • my
5
Passable
2025-01-12 • via Nuitee
L
Lee • young couple • my
3
Poor
2024-12-14 • via Nuitee
U
Uttesh • young couple • my
8
Very good
2024-12-09 • via Nuitee
1
1608 • young couple • my
8
Very good
2024-11-13 • via Nuitee
R
Rexus • young couple • my
9
Superb
2024-11-06 • via Nuitee
U
Uttesh • young couple • my
9
Superb
2024-10-14 • via Nuitee
R
Ricky • young couple • my
10
Exceptional
2024-09-17 • via Nuitee
A
Amira • family with young children • my
8
Very good
2024-09-13 • via Nuitee
S
Syafiqah • with friends • my
7
Good
2024-09-07 • via Nuitee
C
Cer • review category business travellers • my
7
Good
Pros:

got tv3 channel
extra socket
enough space in room

Cons:

all good

2024-09-01 • via Nuitee