JR-East Hotel Mets Shibuya

Hotels
Nippon Hotel
9 (178 reviews)
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002 , Tokyo , JP

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Parking (limited spaces)
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Convenient location
Friendly and helpful staff
Cons:
Room size could be improved
Breakfast variety could be better

Categories

Cleanliness
9.08
The hotel was reported as clean, generally speaking.
Service
9.55
Friendly staff and helpful front desk services mentioned positively.
Location
9.59
The location was highly praised for its convenience and ease of access to transport.
Room Quality
8.04
Rooms were described as small but comfortable, with concern over soundproofing.
Amenities
9.07
Amenities were considered good with free items provided and helpful facilities.
Value for Money
9.03
The price quality ratio was described as correct for most reviews.
Food and Beverage
8.58
Breakfast was generally liked but had some critiques regarding variety.
Overall Experience
9.05
Most guests expressed a strong likelihood of returning and satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:34

Property Description

Discover the perfect blend of comfort and convenience at JR-East Hotel Mets Shibuya, situated in the vibrant heart of Tokyo.

Comfortable Accommodations
Our hotel features 186 modern, air-conditioned rooms equipped with refrigerators, flat-screen TVs, complimentary internet access, and private bathrooms complete with hair dryers and slippers, ensuring a cozy stay for every guest.

Delicious Start to Your Day
Enjoy a delightful buffet breakfast available daily from 6:30 AM to 10:00 AM, setting the perfect tone for your day of exploration in Tokyo.

Prime Location
With iconic attractions like Shibuya Crossing, Yoyogi Park, and Omotesando just minutes away, immerse yourself in the vibrant culture and energy of the city.

Book your stay today and embrace the Tokyo experience!

Important information:

  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Pets

    Pets not allowed

  • Parking

    Parking height restrictions apply

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • General

    Unicode Support false

See all policies

Location

Guest Reviews

9
Based on 178 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.59
Room Quality: 8.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.05
D
Deng partner
10
Pros:

Very clean and staff are very friendly

2025-10-10 via Nuitee
M
Matilde partner
10
Pros:

Book a stay at this hotel! We were thrilled we did as the rooms were a decent size, check in was easy, breakfast was convenient and good (both Japanese and Western options), very clean, very quiet and most importantly the location was amazing! It is connected to the Shibuya train station so we could access any part of Tokyo very easily! Also walking distance to lots of dinning options and Shibuya crossing, but far enough away that it is quiet! I would 100% recommend this hotel and would gladly stay here again! After staying at 4 different hotels during our Japan trip (including another in Tokyo), this was the best hotel overall!

2025-10-06 via Nuitee
J
Josh
10
Pros:

Great, will stay again!

2025-10-04 via Nuitee
E
Erica partner
10
Pros:

Room was a tad small, but was very clean. Amenities like laundry and toiletries (razor, soap, tea, etc) are available 24/7. Staff was extremely helpful, and have a translator on hand if needed. Self check-in and check-out was very straightforward. Hotel has it own pathway to Shibuya station and easy access to JR line. I read a review saying stairs was the only way to get to the 3rd floor elevator to access the hotel, but there is an entrance to the left of the stairs where you can access the elevator on the 1st floor so you do not need to carry your luggage up to the 3rd floor. Overall great stay.

2025-10-03 via Nuitee
W
Wenyan
10
Pros:

You can’t beat the location- so convenient to go anywhere. The room is a bit small but enough for myself. Even though my room was right above the train track, the noice was minimal. There are many landmarks nearby, I highly recommend it.

2025-10-03 via Nuitee
V
Verble
10
Pros:

Great place

2025-09-28 via Nuitee
G
Golam Moin family_with_children
10
Pros:

All good

2025-09-25 via Nuitee
L
LIOR partner
10
Pros:

Very modern and very good breakfast

2025-09-24 via Nuitee
A
Ayesha family
10
Pros:

Attached by a bridge to the shibuya train station- it was easy to get to the hotel with our luggage. And only a 10-15 min walk to shibuya crossing. For first time visitors, we loved this hotel, especially for the price. I was concerned about the “twin” bed they advertised for 2 people- it was as large as a full and comfortable. They have a coffee/tea machine in the lobby with some nice amenities available to take back to your room. Will definitely stay here again.

2025-09-21 via Nuitee
M
meichen
10
Pros:

good

2025-09-17 via Nuitee
O
Odun
10
Pros:

Awesome hotel. Breakfast is great and generous! No complaints at all. Will stay again.

2025-09-15 via Nuitee
L
Lisuel family
10
Pros:

Very close to JR Station. Joined by Sakura station to the train station which makes it very handy going to and from the airport. Only a short walk to shibuya crossing. Highly recommend

2025-09-09 via Nuitee
K
Kyle partner
10
Pros:

The rooms are quite small but you can’t beat the price and convenience.

2025-09-08 via Nuitee
M
Mariano
8
Buen precio calidad y ubicación
Pros:

El hotel está muy bien ubicado. Las habitaciones chicas (yo reservé una un poco más grande). El desayuno se repetía un poco para estadías mayores a 3 días. Pero el precio calidad era correcto

2025-09-05 via Nuitee
M
Mustafa family
10
Pros:

Na

2025-09-01 via Nuitee
U
Ugyen family
10
Pros:

Nice location. The road repairs confused gps I think And we went in circle while walking around Shibuya scramble square :)

2025-08-31 via Nuitee
L
Lydia partner
8
Pros:

Clean and connected to the subway but the check in process was too clunky! Otherwise an enjoyable stay.

2025-08-30 via Nuitee
T
Tiffany
10
1000000/10, I will be back!!
Pros:

This hotel is super conveniently located to everything I needed! Their laundry facilities were supremely helpful and the fact that I could check if any machines were free from the comfort of my room was amazing!! The front desk staff was really helpful and helped me book luggage forwarding to the airport for the first time, had a luggage scale to borrow, and had a fully stocked amenities bar for my personal grooming needs. I could not ask for a better hotel and will definitely be back!!

2025-08-18 via Nuitee
J
Jennifer family
10
Pros:

Liked being close to transit. However, the construction going on around the station makes it very hard to navigate where you’re going. Hotel was clean and quiet. Beds very hard which may or may not be your thing. Laundry room excellent

2025-08-17 via Nuitee
J
Jose partner
10
Pros:

Very clean and comfortable. The staff was fantastic and friendly. Get the breakfast buffet, it’s great!I really love this place.

2025-08-16 via Nuitee