Boutique Hotel Hugo

Hotels
9.4 (969 reviews)
Via Cavour 66 , Florence , IT

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Non-smoking throughout
Parking garage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Excellent location
Good breakfast
Cons:
No elevator
Limited breakfast hours

Categories

Cleanliness
9.24
Many reviews highlight the very clean rooms and well-maintained property.
Service
9.71
Guests frequently mention warm and friendly staff, helpful reception.
Location
9.75
Location is often praised as being very close to central attractions.
Room Quality
9.2
Rooms are described as clean, comfortable, and well-decorated.
Amenities
9.23
Amenities such as breakfast and overall facilities are positively received.
Value for Money
9.19
Value for money is noted as good, considering the location and services offered.
Food and Beverage
9.24
Breakfast is commonly described as good, although availability was limited for some guests.
Overall Experience
9.61
Overall stay experiences have been overwhelmingly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:14

Property Description

Central Location in Florence
Boutique Hotel Hugo is nestled in the vibrant heart of central Florence, just a stone's throw away from the iconic Piazza San Marco. Immerse yourself in the rich history and culture of this enchanting city right from our doorstep.

Charming and Comfortable Accommodations
Indulge in a cozy stay at Hotel Hugo, where every air-conditioned room is thoughtfully designed with a work desk and a private bathroom. Relax in comfort after a day of exploring the city's treasures.

Convenient Connectivity and Nearby Attractions
Experience seamless travel with easy access to public transport, including the nearby Santa Maria Novella Train Station. Don't forget to visit the awe-inspiring David of Michelangelo, located just a short distance from our property.

Book your stay at Boutique Hotel Hugo now for an unforgettable Florence experience!

Important information:

Please note that the property is in a restricted traffic area.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 969 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.61
A
Arkadiusz • couple • pl
9
Lokalizacja, personel - bez uwag. Niestety hałas tramwajowy uciążliwy w pokojach od strony ulicy.
Pros:

Czystość

Cons:

Niestety nasz pokuj był od ulicy. Przejeżdżające tramwaje nie dały dobrze się wyspać. Klima ustawiona na wprost łóżka bez możliwości zablokowania nawiewu.

2026-11-01 • via Nuitee
L
Lukas • couple • at
8
Pros:

Lage, Freundliches personal, moderne zimmer

2026-10-28 • via Nuitee
P
Paola • solo_traveller • it
10
2026-10-27 • via Nuitee
L
Laura • family_with_children • gb
10
Pros:

Spacious, great decor, good location, friendly staff, nice breakfast

Cons:

It is on the 3rd floor with no lift, this didn’t bother us but is worth bearing in mind

2026-10-26 • via Nuitee
S
Stephen • couple • us
10
location, great staff, clean and reasonably priced
Pros:

Great location to the buses and train station. Jessica was incredible so helpful and friendly as were Rocco and another young man at the desk. Very clean and a very nice breakfast bar every morning. The cost was fair and reasonable.

Cons:

There was nothing we did not like.

2026-10-24 • via Nuitee
D
Diego Ezequiel • solo_traveller • ar
10
Confortable, bien ubicado, gente amable. Volvería sin dudarlo
Pros:

Habitacion confortable, desayuno perfecto, ubicado muy cerca del duomo. Self check in, impecable

Cons:

ninguna queja

2026-10-22 • via Nuitee
I
Isabelle • solo_traveller • us
10
I will be back!
Pros:

The staff are amazing, friendly, helpful and very accommodating. It’s the perfect place to stay in Florence, it is close enough to the city center while being just out of the crazy bustle of tourists. Everything is simple, the staff keeps it comfortable, clean and welcoming. I will definitely be back! The stairs are not an issue, there are more steps to climb around Florence than there are to get up to the hotel!

2026-10-22 • via Nuitee
L
Lars • solo_traveller • de
9
Positiv überrascht
Pros:

Toller Standort, hochwertige Ausstattung und Service. Bin richtig begeistert von dem Hotel. War erst abgeschreckt, da es eher kleiner ist, würde aber sehr positiv überrascht.

Cons:

Hellhörige Zimmer, aber es ist nun mal ein Florenz typischer "Altbau", das ist nun mal so. Checkout und Frühstück erst ab 8am ist schade, da man ja eher schon früher los will.

2026-10-21 • via Nuitee
D
demirova • family_with_children • de
1
2026-10-18 • via Nuitee
V
Vincent • couple • gb
10
Second stay at Hotel Hugo. Perfect location, 5 minute walk to Duoma, rooms clean and facilities great.
Pros:

Location, room and hotel facilities

Cons:

Stairs to hotel (no lift)

2026-10-17 • via Nuitee
K
KAREM • solo_traveller • mx
7
Pros:

La ubicación

Cons:

Las instalaciones. Tienes que subir 3 pisos para llegar al hotel ( con maletas es una tortura y no hay botones). Además las instalaciones son muy pequeñas.

2026-10-14 • via Nuitee
M
Michael • couple • at
9
Pros:

Frühstück war gut und hat gepasst👍🏽
Auswahl hätte größer sein können!

2026-10-10 • via Nuitee
M
Max • family_with_children • de
9
Alles super, gerne nochmal
Pros:

Schön eingerichtet, gute Lage

Cons:

Keinen Aufzug

2026-10-10 • via Nuitee
E
Elena • family_with_children • it
8
2026-10-07 • via Nuitee
J
juan carlos • couple • co
9
ESTANCIA EN BUEN HOTEL
Pros:

Los empleados muy amables y colaboradores. La ubicación del hotel es excelente, central a muy poca distancia de los sitios de interés, restaurantes y compras. El desayuno es completo y variado, Bien servido. El hotel no tiene ascensor pero al llegar un empleado ayuda a subir el equipaje. HOTEL MUY RECOMENDADO!!!

2026-10-07 • via Nuitee
J
Joana • couple • br
9
Would definitely recommend and come back again.
Pros:

The hotel was super well located and stylish. The room was quiet and the bed, pillows, and sheets were comfy and clean. The airconditioning was perfect for the hot wheather.

Cons:

Not having an elevator was slightly inconvenient, but nothing serious. The breakfast didn't have many options, but everything was fresh and tasty.

2026-09-10 • via Nuitee
S
Shohreh • extended_group • us
9
2026-09-07 • via Nuitee
D
DIMITRIOS • family_with_children • gr
8
Βολικό σε κοντινό μέρος από το κέντρο
Pros:

Άνετο δωμάτιο. Καλό πρωινό. Κοντά στο κέντρο κάτι που βολεύει τις μετακινήσεις πεζός

Cons:

Τα 55 σκαλοπάτια όταν ανεβάζεις βαλίτσες είναι ένα θέμα. Το δωμάτιο ήταν σκοτεινό.

2026-08-30 • via Nuitee
E
ESTEBAN • family_with_children • co
9
Muy recomendable
Pros:

Bien ubicado. Muy amables. Limpio y cómodo.

Cons:

Subir las maletas por escalera

2026-08-29 • via Nuitee
Ángel • couple • es
10
Pros:

La ubicación es excelente. El trato del personal es inmejorable. El servicio del desayuno es excepcional.
Volveremos.

2026-08-29 • via Nuitee