Boutique Hotel Hugo

Hotels
9.4 (956 reviews)
Via Cavour 66 , Florence , it

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Non-smoking throughout
Parking garage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Excellent location
Good breakfast
Cons:
No elevator
Limited breakfast hours

Categories

Cleanliness
9.24
Many reviews highlight the very clean rooms and well-maintained property.
Service
9.71
Guests frequently mention warm and friendly staff, helpful reception.
Location
9.75
Location is often praised as being very close to central attractions.
Room Quality
9.2
Rooms are described as clean, comfortable, and well-decorated.
Amenities
9.23
Amenities such as breakfast and overall facilities are positively received.
Value for Money
9.19
Value for money is noted as good, considering the location and services offered.
Food and Beverage
9.24
Breakfast is commonly described as good, although availability was limited for some guests.
Overall Experience
9.61
Overall stay experiences have been overwhelmingly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:14

Property Description

Central Location in Florence
Boutique Hotel Hugo is nestled in the vibrant heart of central Florence, just a stone's throw away from the iconic Piazza San Marco. Immerse yourself in the rich history and culture of this enchanting city right from our doorstep.

Charming and Comfortable Accommodations
Indulge in a cozy stay at Hotel Hugo, where every air-conditioned room is thoughtfully designed with a work desk and a private bathroom. Relax in comfort after a day of exploring the city's treasures.

Convenient Connectivity and Nearby Attractions
Experience seamless travel with easy access to public transport, including the nearby Santa Maria Novella Train Station. Don't forget to visit the awe-inspiring David of Michelangelo, located just a short distance from our property.

Book your stay at Boutique Hotel Hugo now for an unforgettable Florence experience!

Important information:

Please note that the property is in a restricted traffic area.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 956 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.61
S
SUSANA extended_group es
9
Muy cómodo y limpio
Pros:

La amabilidad de los empleados, la limpieza y ubicación

Cons:

De las dos habitaciones que teníamos , en una de ellas tenía un poco de olor a desagüe

2026-07-23 via Nuitee
A
Assifa couple dk
9
2026-07-19 via Nuitee
F
Fabiana extended_group br
10
A cozy and spotless hotel with friendly staff and an excellent location.
Pros:

We had a wonderful stay at this hotel. Although it is a simple hotel, it is exceptionally clean, tastefully decorated, and very comfortable. The beds were excellent, and we had a great night’s sleep every night.

The breakfast was good, with a nice selection to start the day. The staff were friendly, attentive, and always willing to help, making us feel very welcome.

The location is another great advantage. It is within walking distance of most of the city’s main attractions, yet situated in a quiet area, allowing us to relax and rest peacefully.

We would definitely stay here again and highly recommend it to anyone visiting the city.

2026-07-18 via Nuitee
C
cristina solo_traveller it
9
Tornerei
Pros:

Tutto.

Cons:

L'assenza dell'ascensore per i bagagli e il caldo di questi giorni ma tutto è stato ripagato dal livello dell'hotel

2026-07-17 via Nuitee
F
Federica couple it
8
Accogliente e buona posizione
2026-07-17 via Nuitee
Çınar extended_group tr
10
Konforlu ve keyifliydi
Pros:

Otelin konumu oldukça iyi bir yerde. Floransa içerisinde bir yerden başka bir yere ulaşmak zaten çok kolay. Otelden neredeyse her yere yürüyerek gidebilirsiniz. Çalışanlar çok ilgili ve güleryüzlüydü. Kahvaltı gayet yeterli ve çeşitli. Odalar temizdi ve günlük temizlik de çok özenli yapıldı. Kaldığımız odanın dizaynı iyi düşünülmüştü. Ferah, estetik ve konforluydu.

Cons:

Otel bir apartman tipi binanın üst katında kalıyor ve binalar eski olduğu için de asansör bulunmuyor. Yaşlılar ve engelliler için sorun teşkil edebilir.

2026-07-16 via Nuitee
J
Juan solo_traveller es
9
Muy limpio
Pros:

Las habitaciones siempre están
muy limpias, y todos son muy amables.

Cons:

Segundo piso sin ascensor.

2026-07-12 via Nuitee
Y
Yahav couple il
10
Everything was wonderful
Cons:

Stairs

2026-07-10 via Nuitee
N
Nilton Sergio family_with_children br
7
2026-07-10 via Nuitee
A
Alastair couple ie
8
Lovely hotel with friendly staff in a quiet location
Pros:

Staff, breakfast, location and AC in the rooms.

Cons:

Can be noisy with little sound barriers between the other rooms and corridor.

2026-07-10 via Nuitee
C
Cinta solo_traveller es
10
Pros:

Megustó todo: el personal muy amable, la cama muy cómoda, la ubicación, el desayuno

Cons:

Subir las escaleras es lo único

2026-07-09 via Nuitee
A
Angelo couple us
9
I would come back again ❤️
Pros:

Pretty much everything.

Cons:

The stairs but had help to bring our luggage up. The staff was very accommodating.

2026-07-08 via Nuitee
J
José Luis couple de
10
Die Unterkunft ist hochwertig, freundlich, zuvorkommend und zentral gelegen.
Pros:

Die Unterkunft ist sehr zentral gelegen und die Kommunikation war hervorragend! Wir haben das Auto eine Minute fussläufig entfernt im Citypark Venezia abgestellt. Die Registrierung für die ZTL hat das Hotel übernommen. Der Eingang vom Hotel ist in der dritten Etg. und wir sind von Rocco sehr freundlich empfangen worden. Das Zimmer ist Top, eine 10/10 komfortable und modern. Der Frühstücksbereich ist sehr liebevoll gestaltet und das Frühstück ist frisch angerichtet und hervorragend! Sehr nette Bedienung und tolles Ambiente. Wir würden jederzeit wiederkommen und danke für den schönen Aufenthalt!
lieben Gruß Mito&Sandra

2026-07-05 via Nuitee
J
Jean-François solo_traveller fr
9
Pros:

Super emplacement, belles chambres confortables et modernes. Peu de vis à vis. Accueil très sympathique.

Cons:

Rien, le petit dej pourrait être un peu plus varié mais c'était déjà bien.

2026-07-03 via Nuitee
C
Carolyn couple ca
9
2026-07-03 via Nuitee
R
Rebecca family_with_children at
10
Klein, fein und genau richtig für einen Trip nach Florenz!
Pros:

Ein kleines, feines Hotel, sehr zentral, schön eingerichtet, Zimmer überraschend geräumig, hervorragendes Frühstück, wir kamen viel zu spät an und wurden super zum Self-Check-In angeleitet. Hatten ein Problem mit dem Parken, telefonisch sofort Hilfe bekommen, wir kommen gerne wieder und dann länger!

Cons:

Das einzige, was wir gerne vorher gewusst hätten, ist, dass man auch nicht zum Ausladen vor dem Hotel stehen bleiben kann. Parkplatz war aber super organisiert!

2026-07-03 via Nuitee
G
Gayle Karen extended_group us
10
Florentine hospitality was perfect, wonderful location, comfortable stay, great breakfast.
Pros:

The property was charming, wonderfully located, and the hosts were hospitable. The rooms were clean and comfortable, and in the midst of unbearable heat, the air conditioning was welcome! The care and attention with recent renovations showed. It was the perfect place to land in Florence, and I would absolutely stay there again.

Cons:

Nothing, the hotel was wonderful.

2026-06-29 via Nuitee
E
Eloísa family_with_children pt
8
Estadia agradável
Pros:

Localização. Sossegado. Funcionários amáveis.

Cons:

Nada a apontar.

2026-06-24 via Nuitee
R
Ryan solo_traveller us
10
2026-06-19 via Nuitee
A
Allan solo_traveller it
10
Excellent hotel with very friendly staff.
Pros:

Nice, small hotel, just out of the busy center, yet within minutes to everything.

2026-06-16 via Nuitee