Boutique Hotel Hugo

Hotels
9.4 (848 reviews)
Via Cavour 66 , Florence , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Non-smoking throughout
Concierge service
Allergy-free room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Excellent location
Good breakfast
Cons:
No elevator
Limited breakfast hours

Categories

Cleanliness
9.24
Many reviews highlight the very clean rooms and well-maintained property.
Service
9.71
Guests frequently mention warm and friendly staff, helpful reception.
Location
9.75
Location is often praised as being very close to central attractions.
Room Quality
9.2
Rooms are described as clean, comfortable, and well-decorated.
Amenities
9.23
Amenities such as breakfast and overall facilities are positively received.
Value for Money
9.19
Value for money is noted as good, considering the location and services offered.
Food and Beverage
9.24
Breakfast is commonly described as good, although availability was limited for some guests.
Overall Experience
9.61
Overall stay experiences have been overwhelmingly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:14

Property Description

Central Location in Florence
Boutique Hotel Hugo is nestled in the vibrant heart of central Florence, just a stone's throw away from the iconic Piazza San Marco. Immerse yourself in the rich history and culture of this enchanting city right from our doorstep.

Charming and Comfortable Accommodations
Indulge in a cozy stay at Hotel Hugo, where every air-conditioned room is thoughtfully designed with a work desk and a private bathroom. Relax in comfort after a day of exploring the city's treasures.

Convenient Connectivity and Nearby Attractions
Experience seamless travel with easy access to public transport, including the nearby Santa Maria Novella Train Station. Don't forget to visit the awe-inspiring David of Michelangelo, located just a short distance from our property.

Book your stay at Boutique Hotel Hugo now for an unforgettable Florence experience!

Important information:

Please note that the property is in a restricted traffic area.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 5 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 848 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.61
G
Giulia • solo_traveller • it
9
Pros:

posizione ottima e buon rapporto qualità prezzo.

2026-01-22 • via Nuitee
K
Kajsa • extended_group • se
3
Too hot to handle
Pros:

Clean, good Location, nice design

Cons:

The aircon was broken which was an incredible pain in 38 degrees Celsius! We barely slept for 2 nights. I understand mistakes happen but nothing was offered to make up for that major inconvenience.

2026-01-19 • via Nuitee
V
Valentina • couple • it
10
Firenze divina grazie ad Hugo!
Pros:

Della struttura mi è piaciuta indubbiamente la location in sè molto ben curata, pulita e indubbiamente centrale rispetto alla Basilica di Santa Maria Novella. Ben collegata e in un quartiere molto frequentato, ma non rumoroso!
Per me che sono celiaca avere una variante per la colazione è stato ottimo! Quindi ringrazio molto la disponibilità!
Si può entrare e uscire a qualsiasi ora del giorno e della notte grazie alle password che vengono fornite al momento del check - in. Staff molto cordiale e disponibile. Le camere pulite ed essenziali per un soggiorno da turista che vuole apprezzare Firenze, ottima la colazione e ottimo il prezzo!
Lo consiglio e ci tornerei subito! La struttura per la macchina fornisce un contatto diretto con il Garage Venezia, prenotano direttamente loro l’arrivo e i prezzi sono super! Ottimo servizio!
Rinnovo un ringraziamento enorme allo staff e alla sua gentilezza!

Cons:

Nulla.

2026-01-19 • via Nuitee
A
Alain • family_with_children • fr
8
bien dans l'ensemble
Pros:

Le petit déjeuner et très bien , bonne qualité des produits , la salle et un peu petite.

2026-01-19 • via Nuitee
A
Andrea • extended_group • it
7
2026-01-19 • via Nuitee
A
Alessio • solo_traveller • it
8
2026-01-17 • via Nuitee
S
Simona • family_with_children • it
10
2026-01-15 • via Nuitee
F
FRANCESCA • couple • it
8
Pros:

Posizione.

Cons:

Decisamente caro per quello che viene offerto.

2026-01-15 • via Nuitee
S
Samuel • couple • fr
10
adresse à recommander.
Pros:

Une belle chambre très propre avec une très bonne literie, un petit déjeuner copieux et varié.
Très bon emplacement d où l on peut faire les déplacements à pied.
Remerciements à Rocco et son personnel pour leur gentillesse et leurs bons conseils.

Cons:

Rien, tout était parfait.😁

2026-01-14 • via Nuitee
C
Carolina • family_with_children • br
9
Excelente surpresa: prédio simples, mas instalações novas e muito confortáveis. Indico e voltaria.
Pros:

Quarto bem amplo, silencioso e limpo com cama confortável e decoração de bom gosto. Ducha forte e quente. Café da manhã variado e de qualidade (buffet livre). Equipe gentil, permitiu-nos ocupar o quarto antes do horário do check e deixar as malas até o horário de nosso trem. Localização relativamente central, a menos de 10 minutos a pé do Duomo.

Cons:

Quatro lances de escada para chegar no andar do hotel (guest house), o quê se torna exaustivo com malas.
Recepção e staff presentes apenas pela manhã. Sugestão: poderia haver uma copa com alguns utensílios disponíveis principalmente para quando não há ninguém para nos atender.

2026-01-12 • via Nuitee
D
Daniel Onisor • extended_group • ro
9
Pros:

Great location (close to the center), generous room size.

Cons:

The breakfast was the same every day, with limited options. The room was chilly, the air conditioning was not enough.

2026-01-09 • via Nuitee
L
Laura • couple • it
9
Pros:

Gentilezza del personale, pulizia, posizione.

Cons:

La mancanza di un ascensore, anche se segnalato nella descrizione dell’hotel.

2026-01-07 • via Nuitee
C
Chiara • extended_group • it
10
2026-01-04 • via Nuitee
R
Renzo • couple • it
10
2026-01-04 • via Nuitee
S
SIMONETTA • couple • it
8
2026-01-03 • via Nuitee
J
Julian • family_with_children • es
10
Pros:

Todo

Cons:

Nada

2026-01-02 • via Nuitee
ΣΤΥΛΙΑΝΟΣ • family_with_children • gr
10
A true boutique hotel. Really enjoyed our stay.
Pros:

Mr Rocco was very helpful and kind.

Cons:

No elevator

2026-01-01 • via Nuitee
P
Pierre • family_with_children • fr
10
Très belles chambres et emplacement idéal à Florence
Pros:

Hôtel au calme mais très proche des principaux centres d'intérêt de la ville (Ponte Vecchio et galerie des offices à moins de 15 min à pied. Arrêt tram à moins de 5 min (direct de l'aéroport ou de la gare). On entend un peu le tram au petit matin pour les chambres coté rue mais cela ne nous a pas dérangé. Hôtel très bien décoré et très propre. L'hôtel est constitué du 2ème étage d'un immeuble (sans ascenseur ). Pratique en famille car chambre triple pour nos ados. Bon rapport qualité /prix vu l'emplacement idéal. Je choisirai à nouveau cet dans cet hôtel si nous revenons à Florence. Nous avons eu un très bon accueil (nous avons même pu laisser nos valises vers 10h 30 le premier jour dans la chambre qui était déjà prête).

Cons:

Nous n'avons pas pu apprécier le petit déjeuner tous les jours. Il n'est servi qu'à partir de 8h et notre excursion chez Ferrari à Modène ainsi que notre départ très matinal pour notre vol du retour nous ont fait louper 2 petits déjeuner sur place. Cela dit le petit déjeuner était très bon pour les autres jours.

2025-12-28 • via Nuitee
S
Silvia • solo_traveller • it
9
2025-12-21 • via Nuitee
T
Tocchetti • extended_group • it
10
Pros:

Camera paulita,arredata con molto gusto

2025-12-21 • via Nuitee