Royal St Hanoi Hotel

Hotels
8.5 (68 reviews)
112 Nguyen Khanh Toan, Cau Giay , Hanoi , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Clean rooms
Cons:
Hard beds
Windowless rooms
Cleanliness issues

Categories

Cleanliness
7.71
There were cleanliness issues mentioned regarding the air conditioning and restaurant furniture.
Service
9.18
Staff were friendly across multiple reviews.
Location
9.22
Central location was noted positively, making it convenient for guests.
Room Quality
7.17
Issues with bed comfort and windowless rooms were highlighted.
Amenities
8.7
Amenities provided include complimentary breakfast.
Value for Money
8.66
General value perception was positive based on dining and room cleanliness.
Food and Beverage
8.71
Buffet breakfast was noted as very tasty.
Overall Experience
8.68
General sentiment indicated that guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:29

Property Description

Convenient Location and Modern Amenities

Located in Hanoi, just 600 meters from the Vietnam Museum of Ethnology, Royal St Hanoi Hotel offers a comfortable stay with a shared lounge, parking, restaurant, and bar. Enjoy the convenience of a concierge service, 24-hour front desk, and free WiFi throughout the property.

Comfortable Rooms with Stunning Views

Relax in well-equipped guest rooms featuring air conditioning, flat-screen TVs, and private bathrooms with free toiletries. Some rooms offer balconies and city views, providing a perfect retreat after a day of exploring Hanoi.

Delicious Dining Options and Relaxing Sun Terrace

Start your day with a buffet, à la carte, or Asian breakfast at the hotel. Unwind on the sun terrace or explore nearby attractions like Vincom Center and One Pillar Pagoda. Book your stay at Royal St Hanoi Hotel for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Adults stay for VND 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 68 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
N
Nguyen • extended_group • vn
8
2026-04-17 • via Nuitee
K
Kumar • solo_traveller • my
7
2026-04-16 • via Nuitee
J
Jacek • family_with_children • pl
1
Pros:

Nic oszukali nas w sprawie rezerwacji i wystawili za drzwi o 22 po przyjeździe

Cons:

To że wiedzieli o co chodzi i udawali że rezerwacja którą była potwierdzona jest nie aktualna bo wynajem i pokoje komuś innemu

2026-04-16 • via Nuitee
H
Henri • family_with_children • fr
7
2026-04-05 • via Nuitee
S
Steven • family_with_children • gb
10
Lovely hotel.
Pros:

Fabulous place to stay, very courteous and welcoming staff. Great location for local attractions. Clean and well presented.

Cons:

Nothing.

2026-04-02 • via Nuitee
M
Madhubhashini • family_with_children • sg
7
2026-03-21 • via Nuitee
J
JACOB • family_with_children • us
7
Pros:

Staff is nice, polite, helpful.

Cons:

The food is not good, fresh. The coffee was not warm.

2026-03-18 • via Nuitee
S
Steven • family_with_children • gb
8
Great place to stay.
Pros:

Immaculate hotel, very pleasant and welcoming staff. Great location.

Cons:

Unfortunately the room didn't have a window.

2026-03-17 • via Nuitee
N
Nadia • couple • fr
10
Excellent
Pros:

L’accueil et la gentillesse du personnel.
La chambre était très propre et très confortable.
Le petit déjeuner était délicieux copieux et varié avec vue panoramique sur la ville.
L’hôtel est à 10 minutes à pieds du musé d’ethnographie.

2026-03-10 • via Nuitee
H
HONG • couple • au
8
Okay stay
Pros:

Many restaurants around, closed to my family members. Convenient for airport route.

Cons:

A bit far from central attractions, hard mattress

2026-03-07 • via Nuitee
L
Liović • couple • hr
10
2026-02-28 • via Nuitee
H
Hoài • couple • vn
10
2026-02-23 • via Nuitee
C
Catherine • family_with_children • fr
9
2026-01-30 • via Nuitee
V
Vladimir • family_with_children • ru
9
2026-01-24 • via Nuitee
M
Michal • solo_traveller • cz
8
Pros:

The hotel is in a good location, the staff is very helpful and kind, the breakfast at this hotel was great.

Cons:

Dear accommodation, on the last day when leaving the hotel I was charged for two small water bottles which are normally free and replenished daily by the staff, I recommend buying your own water if you don't want to unnecessarily pay triple the price for a bottle!

2026-01-23 • via Nuitee
K
Kim Long • couple • vn
8
2026-01-20 • via Nuitee
L
Long • extended_group • vn
9
2026-01-20 • via Nuitee
E
Emily • couple • pl
8
Pros:

All good. Room was clean and tidy, bed comfy.

Cons:

Our room did not have a window so it was rather dark all the time - the description on booking didnt say it’s gonna be a windowless room

2026-01-20 • via Nuitee
N
Nguyễn • extended_group • vn
8
2026-01-19 • via Nuitee
H
Hang • extended_group • vn
8
2026-01-18 • via Nuitee