Garden Hotel Suzhou

Hotels
9 (23 reviews)
99 Daichengqiao Road , Suzhou , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious room
Nice amenities
Cons:
Thin walls
High food prices
Smoky room odor initially

Categories

Cleanliness
8.39
The room had a strong smoky smell and the bathroom was small and looked dirty.
Service
9.36
The staff was friendly, informative, and efficient.
Location
9.4
Great neighborhood for walking and dining; close to many reasonably priced restaurants.
Room Quality
8.85
The room is spacious with many fine touches, but thin walls can be an issue.
Amenities
9.38
The hotel has a nice layout with gardens and daily cooling drinks for customers.
Value for Money
8.34
Breakfast and restaurant prices are considered expensive.
Food and Beverage
8.89
Breakfast is superior, but overall dining options are pricey.
Overall Experience
9.36
A very enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:14

Property Description

Luxurious Historical Property

Suzhou-Style Garden Oasis: Explore the 48,000 square meters of a typical Suzhou-style garden, a serene retreat within the bustling city.

Modern Comforts and Amenities: Enjoy spacious, soundproof guestrooms with modern designs, equipped with flat-screen TVs, minibars, and free in-room internet.

Leisure and Services: Indulge in a massage, play tennis, or explore the city with travel assistance. Special facilities for disabled guests ensure a comfortable stay.

Book your stay at Garden Hotel Suzhou for a blend of history, luxury, and modern comforts.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 23 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
J
jennifer • solo_traveller • gb
9
This hotel is in a great neighborhood for walking and dining; staff is extremely nice, helpful.
Pros:

The staff was friendly, informative, and efficient. The layout of the hotel with gardens and many buildings was very nice. The room is spacious and has many fine touches. The bed is comfortable.

Cons:

My only small hesitation is that the walls are thin and you can hear people on the other side of the wall, depending on who you get next door.

2026-01-20 • via Nuitee
C
Chia -Shiang • couple • tw
7
2026-01-19 • via Nuitee
A
Antonino • family_with_children • it
10
È la mia seconda volta e sono sicuro che ce ne saranno altre.
Pros:

La gentilezza del personale, la calma dell’ambiente e la comodità dei letti

2026-01-02 • via Nuitee
R
Randy • solo_traveller • us
10
Fantastic
Pros:

Location, historic, very well appointed

2025-11-15 • via Nuitee
A
alessandra • extended_group • it
10
good
Pros:

Hotel molto bello, caratteristico e in buona posizione

Cons:

la colazione è veramente troppo costosa

2025-09-11 • via Nuitee
微风 • couple • nz
8
Location, convenient hotel
Pros:

Location, hotel environment, the hotel is right on Shiquan Street, with many reasonably priced restaurants and silk shops, which is very convenient.
They also provide cooling drinks to customers every day, which is very good.

Cons:

We've booked a Deluxe king Room, at Xiangqulou, when we arrived, they've upgraded our room which is nice, but the room filled of very strong Smoky smell, even in the bed which was terrible, as We've requested a non-smoke room, so next day we have to ask for room change. They changed our room to LiXige, there was a pure place that has no smoke at all. We were very happy.
Restaurant in Garden hotel is very expensive.
The bathroom in Deluxe king room is super small; the colour looks a bit dirty.

2025-08-27 • via Nuitee
A
Anita • young couple • it
10
Stylish
Pros:

The hotel is just amazing, very classy and the breakfast is superior.

Cons:

Credit cards did not work so we had to pay with alipay (not a huge drama of course!), English not spoken by everyone at the hotel but communication was OK

2025-07-24 • via Nuitee
T
Teresa • young couple • gb
10
Exceptional
2025-05-28 • via Nuitee
A
Amy • young couple • us
7
Good
2025-05-08 • via Nuitee
E
Evelyne • solo traveller • us
8
Very good
Pros:

Location

2025-01-25 • via Nuitee
S
Sal • review category business travellers • es
8
Very good
2024-08-15 • via Nuitee
H
Haojiang • group • se
10
Exceptional
2024-07-29 • via Nuitee
J
Jbbreads • family with young children • my
10
It was such a pleasant surprise that this hotel maintains it core historical buildings. Keep it up!
Pros:

Location is strategically convenient with the Metro. It's just a mere walking distance of 7 mins and we have arrived our destination to roam around Suzhou city. Room is exceptionally big and clean. Love the layout and interior design. Staff are all very helpful!

2024-05-22 • via Nuitee
R
Richard • young couple • au
9
Superb
2024-02-02 • via Nuitee
R
Ronny • family with young children • id
10
Exceptional
2023-12-30 • via Nuitee
D
David • review category business travellers • au
10
Exceptional
2023-09-24 • via Nuitee
D
David • review category business travellers • au
10
Have often stayed here because it is so enjoyable and will do so again.
Pros:

Excellent service

2023-09-12 • via Nuitee
L
Lorraine • family with young children • sg
7
Good
Pros:

very good location

Cons:

The aircon keep turning on and off itself

2023-06-09 • via Nuitee
E
Edmundas • review category business travellers • lt
8
Luxury old style Chinese hotel experience
Pros:

It was not the usual hotel experience as it is spreaded among several buildings in traditional Chinese garden style area. I could call it luxury hotel. Close to several Suzhou famous gardens.

Cons:

It looks like target audience are rich local customers and wedding planners. Not clearly signed in English. Was not suggested to order breakfast as it was not possible to book room with breakfast included in advance.

2023-04-25 • via Nuitee
D
David • review category business travellers • au
10
i'll be back
Pros:

beautiful setting, convenient location in centre of old town, exceptionally helpful staff

2023-04-19 • via Nuitee