Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful rooms
Exceptional staff
Cons:
Cleanliness issues
Distance from town

Categories

Cleanliness
8.85
Mentioned as lacking a bit in one review, suggesting some room for improvement.
Service
10
Staff were described as friendly, attentive, and exceptional across multiple reviews.
Location
9.32
Location was noted as quiet yet requiring some travel to town; overall positive.
Room Quality
9.86
Rooms were consistently described as beautiful, spacious, and comfortable.
Amenities
9.31
Amenities like the pool and breakfast offerings received positive feedback.
Value for Money
9.84
Value for money highlighted positively, especially by international travelers.
Food and Beverage
9.6
Food was praised for variety and quality, particularly during special occasions.
Overall Experience
10
Most reviews expressed happiness with the experience and likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:27

Property Description

Luxurious Amenities

The Alantara Sanur offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, and a garden. Guests can also enjoy a complimentary 10-minute back and shoulder massage, adding an extra touch of relaxation to their stay.

Convenient Services

With a restaurant on-site, free WiFi, and a 24-hour front desk, guests can expect convenience and comfort throughout their stay. Additionally, car and bike hire services are available for exploring the area at a fee, and a free shuttle service to Sanur area is provided on schedule.

Delicious Dining Options

Start your day right with a delicious continental breakfast available daily at the property. For other dining choices, Kopi Bali House and Batu Jimbar Café are located nearby, offering a taste of local cuisine.

Experience luxury, convenience, and great dining options at The Alantara Sanur. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

9.6
Based on 1804 reviews
Cleanliness: 8.85
Service: 10
Location: 9.32
Room Quality: 9.86
Amenities: 9.31
Value for Money: 9.84
Food and Beverage: 9.6
Overall Experience: 10
S
Sharon • couple • au
8
Beautiful small resort
Pros:

Very relaxing, beautiful room & pool, fantastic food, great staff.

Cons:

No shops close by but there was a free shuttle to transfer in and out of Sanur.

2026-09-19 • via Nuitee
P
Patrick • couple • fr
9
Une perle
Pros:

La tranquillité, la piscine, la gentillesse du personnel

2026-09-18 • via Nuitee
R
Ramon • solo_traveller • nl
9
Great stay
Pros:

We had a wonderful experience here! The staff is incredibly friendly and welcoming, which made our stay feel very special. The gardens are beautiful and meticulously maintained, creating a lovely and relaxing atmosphere. We also absolutely loved the pool setting; it is a gorgeous area, and the floating cushions in the pool were a fantastic touch for relaxing. To top it all off, the food was delicious. We highly recommend this place!

Cons:

Overall we enjoyed our time here, and when we had a small cleanliness issue, it was fixed very quickly. That being said, some of the facilities could use a bit of maintenance. The gym feels a little outdated because the materials are getting old, the yoga mats are falling apart, and the space could use a deep clean. The pool area could also use some care, as the towels are worn out and ready to be replaced, and some of the umbrellas have seen better days.

2026-09-18 • via Nuitee
A
Anna • couple • de
8
Wir haben unseren Aufenthalt sehr genossen und würden das The Alantara Sanur jederzeit weiterempfehlen!
Pros:

Wir hatten einen wunderschönen Aufenthalt im The Alantara Sanur. Alles war sehr schön und gepflegt. Das Frühstück war besonders lecker – die Cooking Station mit frisch zubereiteten Eiern war super, und auch der Kaffee hat uns sehr gut geschmeckt.
Der Service war wirklich ausgezeichnet. Alle Mitarbeiter waren unglaublich freundlich, aufmerksam und hilfsbereit, sodass man sich jederzeit sehr willkommen gefühlt hat.
Unser Zimmer war sauber und gemütlich, und auch die Umgebung sowie der Balkon waren sehr schön. Der Spa-Bereich hat uns ebenfalls sehr gut gefallen und lädt wunderbar zum Entspannen ein.
Insgesamt ein tolles Hotel mit hervorragendem Service und einer sehr angenehmen Atmosphäre. Wir haben unseren Aufenthalt sehr genossen und würden das The Alantara Sanur gerne weiterempfehlen!

Cons:

Wenn man überhaupt einen kleinen Kritikpunkt suchen möchte: Unser Zimmer lag direkt über dem Restaurant. Dadurch hatten wir als Ausblick leider das Vordach des Restaurants, und es war dort etwas lauter.

2026-09-18 • via Nuitee
K
Karen • solo_traveller • au
8
2026-09-17 • via Nuitee
C
Catherine • couple • au
10
A beautiful peaceful environment. Loved it. The staff are so friendly and kind.
Pros:

Beautiful surroundings

Cons:

Nothing

2026-09-16 • via Nuitee
L
Leslou Boutry • solo_traveller • fr
10
Pros:

Très bel hôtel , placé un peu à l'écart mais avec services de navette. Petit déjeuner buffet excellent ( le meilleur de notre voyage) et personnel très serviable et aimable.

Cons:

La chambre de la villa privée sentait fort l humidité et le renfermé.

2026-09-15 • via Nuitee
W
Wells • solo_traveller • au
10
Wonderful stay
Pros:

We spent a lot of our time in the fabulous swimming pool relaxing on their floating beanbags. The restaurant provided delicious breakfast buffets with a wide choice of local and Western style food. Every staff member was sweet, kind and welcoming.

Cons:

The location is slightly far away from the beach but the hotel had a complimentary shuttle which helped.

2026-09-15 • via Nuitee
T
Tijana • solo_traveller • rs
7
Pros:

The hotel staff was perfect. Always friendly, smiling and ready to help. The hotel yard is also perfectly arranged and it is very pleasant to stay in it as well as in the area around the pool

Cons:

Room hygiene is at an unacceptably low level for a 4-star hotel. Upon entering the room, we found bed linen with large yellow stains. At our request, the bed linen was changed. The towels in the bathroom, as well as those around the pool, are no longer white but worn and gray. The bathroom was uncomfortably dark and did not give the impression of cleanliness.

2026-09-15 • via Nuitee
F
Fiona • solo_traveller • nz
10
Awesome Alantara
Pros:

The amazing welcoming and friendly staff and service, were exceptional!! Our room with a pool was beautiful and very special. Bed and pillows were incredibly comfortable.

Cons:

Maybe just more vegetarian/vegan options but I understand we are a small percentage of people and the staff would offer to make anything vege if needed which was kind of them.

2026-09-15 • via Nuitee
L
Laura • couple • lu
7
Déception pour un hôtel 4 étoiles
Pros:

Le personnel était très sympa.
Il y a une navette gratuite pour aller au centre (toutes les 2h environ).
Grand choix au petit-déjeuner.
Pour quelqu’un qui veut dîner à l’hôtel il y a des soirées à thème.
Les parties communes sont jolies.

Cons:

La chambre est sombre par rapport aux photos sur internet. Elle était également poussiéreuse et les serviettes étaient sales. La vaisselle souvent sale.
Le sèche cheveux ne séchait pas du tout.
La rue principale entre l’hôtel et le centre difficile à traverser.
Le bruit (gens bruyants, chiens qui aboient…)

2026-09-14 • via Nuitee
A
Adam • family_with_children • au
10
Such a relaxing & 10/10 experience
Pros:

Since the moment we arrived we felt very relaxed and welcomed. Our room was amazing. All the attention to detail and the layout was perfect. The pool and restaurant was 10/10 and the breakfast and room service were flawless.

Cons:

That we had to leave.

2026-09-13 • via Nuitee
A
Adam • family_with_children • au
10
2026-09-13 • via Nuitee
M
Margaret • solo_traveller • au
8
Pros:

Pool area, breakfast, meal area.
Spa excellent 👌

Cons:

Location difficult walk to Sanur beach. But did provide a regular shuttle service every 2 hours to try to compensate for location.

2026-09-13 • via Nuitee
M
mike • couple • au
8
Good value formoney
Pros:

Friendly staff

Cons:

Pool area is pretty cramped

2026-09-12 • via Nuitee
C
Corinne • solo_traveller • fr
8
2026-09-12 • via Nuitee
T
Trevor • couple • au
10
Very relaxing staff were lovely
Pros:

Very well kept and maintained beautifully.

2026-09-12 • via Nuitee
N
NAOKI • family_with_children • au
8
Having nice relax time in resort
Pros:

View from balcony is nice to relax.

Cons:

This location requires grab to go out the centre of Sanur with toddler. On map, the location is close to the centre, however due to main veicle road, pedestrians need to detour. Also Footpath is under construction.

2026-09-11 • via Nuitee
M
Marek • family_with_children • pl
8
2026-09-11 • via Nuitee
K
Kylie • extended_group • au
9
Loved
Pros:

Loved the rooms and grounds staff amazing

Cons:

Just a little to far to walk to make area of sanur

2026-09-10 • via Nuitee