1 Craven Hill Gardens

Hotels
8.5 (5352 reviews)
1 Craven Hill Gardens , London , gb

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Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Fire extinguishers
First aid kit available
Invoice provided
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean room
Cons:
Poor cleanliness
Broken amenities
High price for quality

Categories

Cleanliness
7.1
Several reviews mentioned issues with cleanliness, particularly odors and maintenance problems.
Service
10
Most reviews noted friendly and welcoming staff, with positive remarks about service.
Location
10
The location was frequently praised as excellent and well-situated.
Room Quality
7.57
Mixed sentiments due to reported issues like cold rooms, small sizes, and lack of certain amenities.
Amenities
8.11
Availability and condition of amenities received criticism, especially regarding the elevator.
Value for Money
7.06
The price was deemed high for the quality and issues experienced during the stay.
Food and Beverage
8.59
Mention of lacking breakfast options affected the rating overall; no complaints about quality.
Overall Experience
9.55
General sentiment varied, but many enjoyed their overall stay despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:03

Property Description

Luxurious Accommodation
1 Craven Hill Gardens, a 4-star property in London, offers elegantly designed rooms with modern amenities like flat-screen TVs, coffee machines, and kitchenettes in some rooms. The property, just 1.1 km from Hyde Park, provides a comfortable stay for guests.

Convenient Location
Situated 1.3 km from Royal Albert Hall and The Serpentine, this hotel is perfect for travelers looking to explore London's cultural landmarks. London City Airport is also easily accessible at just 16 km away.

Exceptional Service
With English-speaking staff ready to assist you, 1 Craven Hill Gardens ensures a seamless stay for all guests. From check-in to check-out, experience top-notch hospitality during your London getaway.

Book now for an unforgettable stay at 1 Craven Hill Gardens!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply. Please be aware that the property does not accept contactless payments : physical credit or debit card required upon check in.

Reception opening hours is from 9AM till 9PM, There is no after hours check in available.

For the lost key between 9PM to 9AM (when reception is closed) Guest will pay £100 call out fee.

From 5th of December 2024 till 1st of March 2025 there will be elevator improvement works and elevator will be out of service.

Valid Photo ID (a driving license or passport) is required at the time of check-in to be scanned by the property and must match the card used at the time of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 5352 reviews
Cleanliness: 7.1
Service: 10
Location: 10
Room Quality: 7.57
Amenities: 8.11
Value for Money: 7.06
Food and Beverage: 8.59
Overall Experience: 9.55
N
Noemi • family_with_children • ar
7
La zona me gustó
Pros:

Sin desayuno

Cons:

Poca predisposición de la recepción por mi dificultad dado q no hablo inglés

2026-04-11 • via Nuitee
W
WILCO • couple • nl
7
2026-04-10 • via Nuitee
A
Amaya • solo_traveller • es
8
Práctico y bien ubicado
Pros:

Buena ubicación

Cons:

Faltaba una mesa y sillas para poder desayunar o comer los cuatro.
Las camas un poco pequeñas. Se me salían los pies.

2026-04-10 • via Nuitee
N
Nora • couple • de
8
2026-04-10 • via Nuitee
R
Rae • couple • au
8
Good convenient location. Great facilities
Pros:

Location. Our room had fridge and kitchen so could self cater. Close to public buses and trains. Near Kensington gardens.

Cons:

Room was a little small

2026-04-10 • via Nuitee
P
Patricia • couple • ca
10
2026-04-10 • via Nuitee
M
Marzana • couple • gb
7
2026-04-09 • via Nuitee
M
McCleave • solo_traveller • gb
10
2026-04-09 • via Nuitee
I
Ian • family_with_children • gb
7
Night away to museums
Pros:

Good location for the museums and good value for money

Cons:

The bed wasn’t the most comfortable for me with very thin pillows. Room was quite warm too

2026-04-09 • via Nuitee
G
Gorka • couple • es
8
2026-04-08 • via Nuitee
S
Svitlana • family_with_children • pl
9
Polecam ten hotel.
Pros:

Codzienne spszątanie pokoju i zmiana ręczników. Aneks kuchenny w pełnem wypożyczeniem, ekspres do kawy, kawa, herbata, ciasteczko. W pokoiu bylo ciepło. Spodobało się wsystko.

2026-04-08 • via Nuitee
W
William • couple • gb
9
Very good value for money and worth the stay !
Pros:

Value for money

Cons:

The bed was quite tough and hard to sleep on

2026-04-08 • via Nuitee
V
Vlado Perich • couple • hr
9
2026-04-08 • via Nuitee
T
Tiziana • couple • it
9
Pros:

La posizione, perché è vicino ad Hyde Park e alla stazione della metro, in una zona elegante e anche a poca distanza da negozi e ristoranti.
La stanza era pulita e accogliente, il bagno molto comodo con una doccia molto grande

Cons:

L'angolo cottura non era provvisto di un pentolino per scaldare il latte

2026-04-08 • via Nuitee
J
Joseph • couple • nl
7
Pros:

Privacy was good and very excellent cleaning service. The cleaner lady was very helpful as well in case extra service or support needed👍

Cons:

Noise very early in the morning and also hot water stopped running from shower

2026-04-07 • via Nuitee
V
Velda • extended_group • lv
7
Great
Pros:

The location is exceptional. Close to Paddington station and Queensway station. Room included all we needed for quick cooking. Many sockets to charge devices and no converter from EU charger needed because the USB port was built in.

Cons:

The walls are quite thin so we heard neighbours pretty well. For the base floor studio there was no option to open the window, to get a bit of fresh air.

2026-04-06 • via Nuitee
M
Matteo • solo_traveller • it
8
2026-04-06 • via Nuitee
R
rbetik12 • couple • rs
7
Pros:

Great location, room was very clean. Quiet place in city center near Hyde Park.

Cons:

Absence of kitchen facilities - no soap or sponge to clean plates.

2026-04-06 • via Nuitee
T
Tamar • family_with_children • de
9
Gut
Pros:

Ich war insgesamt sehr zufrieden mit meinem Aufenthalt. Die Lage des Hotels ist gut – ruhig und gleichzeitig zentral. In der Nähe gibt es Supermärkte, Restaurants, eine U-Bahn-Station sowie Bushaltestellen, sodass man sich sehr gut fortbewegen kann.

Besonders hervorheben möchte ich das Personal: alle Mitarbeiter waren sehr freundlich, hilfsbereit und unterstützend. Es war problemlos möglich, mein Gepäck sowohl vor dem Check-in als auch nach dem Check-out im Hotel zu lassen, was ich sehr praktisch fand.

Das Hotel war insgesamt sehr sauber, und das Zimmer wurde täglich gereinigt.

Cons:

In der Küche gab es keine Tücher oder Waschmittel, was etwas unpraktisch war. Außerdem war das Wasser zum Duschen morgens leider kalt, und die Zimmertemperatur war eher niedrig. Da ich tagsüber meistens unterwegs war, war es für mich noch in Ordnung, aber sonst wäre es unangenehm gewesen.

2026-04-06 • via Nuitee
D
Diane • couple • fr
10
2026-04-06 • via Nuitee