1 Craven Hill Gardens

Hotels
8.5 (5637 reviews)
1 Craven Hill Gardens , London , gb

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean room
Cons:
Poor cleanliness
Broken amenities
High price for quality

Categories

Cleanliness
7.1
Several reviews mentioned issues with cleanliness, particularly odors and maintenance problems.
Service
10
Most reviews noted friendly and welcoming staff, with positive remarks about service.
Location
10
The location was frequently praised as excellent and well-situated.
Room Quality
7.57
Mixed sentiments due to reported issues like cold rooms, small sizes, and lack of certain amenities.
Amenities
8.11
Availability and condition of amenities received criticism, especially regarding the elevator.
Value for Money
7.06
The price was deemed high for the quality and issues experienced during the stay.
Food and Beverage
8.59
Mention of lacking breakfast options affected the rating overall; no complaints about quality.
Overall Experience
9.55
General sentiment varied, but many enjoyed their overall stay despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:03

Property Description

Luxurious Accommodation
1 Craven Hill Gardens, a 4-star property in London, offers elegantly designed rooms with modern amenities like flat-screen TVs, coffee machines, and kitchenettes in some rooms. The property, just 1.1 km from Hyde Park, provides a comfortable stay for guests.

Convenient Location
Situated 1.3 km from Royal Albert Hall and The Serpentine, this hotel is perfect for travelers looking to explore London's cultural landmarks. London City Airport is also easily accessible at just 16 km away.

Exceptional Service
With English-speaking staff ready to assist you, 1 Craven Hill Gardens ensures a seamless stay for all guests. From check-in to check-out, experience top-notch hospitality during your London getaway.

Book now for an unforgettable stay at 1 Craven Hill Gardens!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply. Please be aware that the property does not accept contactless payments : physical credit or debit card required upon check in.

Reception opening hours is from 9AM till 9PM, There is no after hours check in available.

For the lost key between 9PM to 9AM (when reception is closed) Guest will pay £100 call out fee.

From 5th of December 2024 till 1st of March 2025 there will be elevator improvement works and elevator will be out of service.

Valid Photo ID (a driving license or passport) is required at the time of check-in to be scanned by the property and must match the card used at the time of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 5637 reviews
Cleanliness: 7.1
Service: 10
Location: 10
Room Quality: 7.57
Amenities: 8.11
Value for Money: 7.06
Food and Beverage: 8.59
Overall Experience: 9.55
J
J solo_traveller nl
8
Comfortable hotel
Pros:

small room but comfortable. There was a small kitchinette in the room which was handy to keep some food for the next day.
Lift to get to upper floor in case you can't carry your bag upstairs.
Quiet street making you can have a good night rest. A lot of restaurants nearby for dinner but also for breakfast. Perfect location, short 5min walk from metro station

Cons:

front desk is open only 9am and 9pm making it tricky if you need assistance in-between those hours,

2026-07-04 via Nuitee
R
Rebecca solo_traveller gb
9
2026-07-03 via Nuitee
K
Karin solo_traveller nl
8
Pros:

De ligging

2026-07-03 via Nuitee
J
James solo_traveller gb
10
2026-07-02 via Nuitee
E
Eleanor couple gb
9
Would absolutely come back again
Pros:

Staff were incredibly friendly and even recognised us from 3 years ago, room has amazing aircon which was so helpful in the heatwave! Bed was comfortable and rooms were clean. Amazing location

Cons:

Room was a little bit small but for one night it was more than enough, a longer stay would have been a bit uncomfortable

2026-07-02 via Nuitee
O
O Reilly extended_group ie
8
2026-07-02 via Nuitee
A
Agostina couple ar
10
I would’ve loved to stayed there for a little bit longer!
Pros:

It’s very refreshing, it’s well located and the facilities are brand new.

Cons:

Nothing!

2026-07-01 via Nuitee
L
Lee solo_traveller gb
10
Pros:

Great location and very clean.

Cons:

People walking up the internal staircase sounded loud and woke us a couple of times.

2026-07-01 via Nuitee
P
Paola solo_traveller gb
9
Fantastic location, very helpful staff, clean, and comfortable. I recommend it.
2026-06-30 via Nuitee
G
Gabija couple gb
8
2026-06-30 via Nuitee
H
Hilde couple no
10
2026-06-30 via Nuitee
K
Karim solo_traveller gb
5
Pros:

Definition of “money talks” property

Cons:

Very basic

2026-06-29 via Nuitee
J
Johannes solo_traveller de
5
2026-06-29 via Nuitee
B
bakoshi solo_traveller gb
8
Pros:

The room was great.

Cons:

The staff weren't really helpful. In terms of locating the room.

2026-06-29 via Nuitee
S
Sue couple gb
8
Our stay was fine but the room was overpriced in comparison with the other hotel we stayed in.
Pros:

Well located, clean and quiet.

Cons:

The room was tiny and would seem to have been overpriced. This may have been because I booked well in advance. We stayed the previous night at an extremely nice hotel, with breakfast, just around the corner for about £40 less.

2026-06-29 via Nuitee
N
Niamh solo_traveller gb
9
2026-06-29 via Nuitee
K
Kirsty extended_group gb
10
Lovely stay
Pros:

The hotel was in a great location with easy access to transport links. Close to Hyde Park and some lovely cafes and shops.
The beds were comfortable, and the air con was welcome in the hot weather.

Cons:

n/a

2026-06-29 via Nuitee
B
Bradley solo_traveller gb
9
Pros:

Location was excellent for us as we were attending BST hyde park event. Room clean and cosy. Thank Goodness for the air con as we were staying during a heatwave.

2026-06-29 via Nuitee
J
Jéssica couple pt
10
2026-06-29 via Nuitee
F
Fedoua solo_traveller ma
7
2026-06-29 via Nuitee