1 Craven Hill Gardens

Hotels
8.5 (5503 reviews)
1 Craven Hill Gardens , London , gb

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Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Fire extinguishers
First aid kit available
Invoice provided
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean room
Cons:
Poor cleanliness
Broken amenities
High price for quality

Categories

Cleanliness
7.1
Several reviews mentioned issues with cleanliness, particularly odors and maintenance problems.
Service
10
Most reviews noted friendly and welcoming staff, with positive remarks about service.
Location
10
The location was frequently praised as excellent and well-situated.
Room Quality
7.57
Mixed sentiments due to reported issues like cold rooms, small sizes, and lack of certain amenities.
Amenities
8.11
Availability and condition of amenities received criticism, especially regarding the elevator.
Value for Money
7.06
The price was deemed high for the quality and issues experienced during the stay.
Food and Beverage
8.59
Mention of lacking breakfast options affected the rating overall; no complaints about quality.
Overall Experience
9.55
General sentiment varied, but many enjoyed their overall stay despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:03

Property Description

Luxurious Accommodation
1 Craven Hill Gardens, a 4-star property in London, offers elegantly designed rooms with modern amenities like flat-screen TVs, coffee machines, and kitchenettes in some rooms. The property, just 1.1 km from Hyde Park, provides a comfortable stay for guests.

Convenient Location
Situated 1.3 km from Royal Albert Hall and The Serpentine, this hotel is perfect for travelers looking to explore London's cultural landmarks. London City Airport is also easily accessible at just 16 km away.

Exceptional Service
With English-speaking staff ready to assist you, 1 Craven Hill Gardens ensures a seamless stay for all guests. From check-in to check-out, experience top-notch hospitality during your London getaway.

Book now for an unforgettable stay at 1 Craven Hill Gardens!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply. Please be aware that the property does not accept contactless payments : physical credit or debit card required upon check in.

Reception opening hours is from 9AM till 9PM, There is no after hours check in available.

For the lost key between 9PM to 9AM (when reception is closed) Guest will pay £100 call out fee.

From 5th of December 2024 till 1st of March 2025 there will be elevator improvement works and elevator will be out of service.

Valid Photo ID (a driving license or passport) is required at the time of check-in to be scanned by the property and must match the card used at the time of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 5503 reviews
Cleanliness: 7.1
Service: 10
Location: 10
Room Quality: 7.57
Amenities: 8.11
Value for Money: 7.06
Food and Beverage: 8.59
Overall Experience: 9.55
J
JESSICA • solo_traveller • fr
10
Pros:

Tres propre, Bien situé, entre Hyde park et Kensington palace.10 min de Paddington, Harrison coffee's, supérettes pour les provisions. Quartier familial, calme et sécurisé.
Ils nous ont gardé les bagages avant notre check in pour pouvoir profiter de London rapidement 🤗

2026-05-16 • via Nuitee
K
Kaz • solo_traveller • lt
10
Pros:

!viskaa puiku

Cons:

Viskas gerai

2026-05-16 • via Nuitee
M
mcnamara • solo_traveller • ie
8
2026-05-15 • via Nuitee
E
Eduardo • family_with_children • es
6
Pros:

Todo moderno

Cons:

Un poco lejos del metro

2026-05-15 • via Nuitee
G
Guillaume • couple • fr
8
Good stay
Pros:

Very clean, peacefull, nice hotel keeper, well located near to padington and queensway stations

Cons:

Room a bit narrow

2026-05-14 • via Nuitee
L
Louise • solo_traveller • gb
7
A clean,quiet and convenient location.
Pros:

Quiet and convenient.

Cons:

The window wouldn’t stay open on its own.

2026-05-14 • via Nuitee
M
Mina • couple • fr
10
2026-05-14 • via Nuitee
G
giovanni • solo_traveller • gf
8
Pros:

L'emplacement et la simplicité

Cons:

Le bruit environnant des clients au dessus de la chambre, régulièrement des bruits de pas et de sol qui grince !

2026-05-13 • via Nuitee
K
Kwan • family_with_children • gb
9
2026-05-13 • via Nuitee
C
Cosimo Damiano • couple • it
5
con la stessa somma pagata c è molto molto meglio
Pros:

nulla , hotel completamente anonimo a partire dall esterno che infatti non è per nulla riconoscibile (nessun insegna , cartello che dica che li c è un hotel .

Cons:

camera piccolissima e fredda ( per scaldarla presente piccola stufetta elettrica ) staff insesistente e forzatamente disponibile... letti piccoli e scomodi.

2026-05-13 • via Nuitee
I
Ilona • couple • fr
8
2026-05-13 • via Nuitee
B
Barreiros • couple • fr
4
Bon emplacement, mais nouveaux personnel exécrable et les chambres ne sont pas faites dans les temps. Le ménage laisse à
Pros:

Nous sommes des clients fidèles donc nous aimons l’emplacement et le confort des chambres

Cons:

Le personnel a changé, et nous avons eu un accueil des plus glacial avec le monsieur de la réception pendant tout le séjour. J’ai également eu avec mes points Genius, un surclassement de chambre et au final il n’a pas été appliqué car nous avons eu une chambre beaucoup plus petite que les années précédentes.

2026-05-12 • via Nuitee
I
Ipek • couple • gb
7
It is a good hotel if staying one night only
Pros:

Location was good, reception was helpful and friendly

Cons:

We hung the sign on the door for the room to be cleaned/tidied, but it looks like all that was done was the bed being fixed(not changed) and the bin emptied. The old towels weren’t taken away and no fresh toiletries were provided even though we had run out of shower gel. A bit disappointing 🥲

2026-05-12 • via Nuitee
D
Deborah • solo_traveller • ch
9
Gutes Hotel für einen Kurzaufenthalt
Pros:

Das Zimmer war Sauber, hatte eine Kaffeemaschine un alles was man braucht. Saubere Dusche. Bequemes Bett. Gute Lage

Cons:

Zimmer war nahe am Gang und Türe nicht 100% schalldicht, aber nicht schlimm.

2026-05-12 • via Nuitee
J
josep • family_with_children • es
8
Pros:

Ubicacion

Cons:

Alguna cosa no funcionaba del todo bien, pero sin problema

2026-05-12 • via Nuitee
B
Beryl • solo_traveller • gb
9
Would happily go back.
Pros:

Facilities, cost and location, plus man on reception!

2026-05-12 • via Nuitee
P
Paula • solo_traveller • fr
8
Pros:

L'hôtel très très propre. Bien placé, proche des commerces, restos et metro et au calme en même temps. Franchement je recommande. Rapport qualité prix au top.

2026-05-12 • via Nuitee
A
Alexandra • solo_traveller • gr
9
2026-05-12 • via Nuitee
D
Djienaba • couple • fr
8
2026-05-12 • via Nuitee
A
Anno • couple • nl
7
Leuk verblijf in Londen.
Pros:

De locatie was goed. Op loop afstand van o.a. de metro. Restaurants in buurt. Pub om de hoek.

Cons:

Was kleiner dan gedacht. Wel efficiënt ingedeeld.

2026-05-11 • via Nuitee