Marmalade

Cold or undercooked food, terrible service, overcharged compared to their website, never again

Beautiful setting at the back of the property. Dining was delicious, breakfast & dinner

Me and my friend got violently sick a few days before our trip and called to cancel. I asked if it was possible to get a refund, to which they said yes, as long as we contact the agent we went through to book them. I did that and the agent came back with that they refused the refund. I called them again regarding this and they didn’t have time to assist me and blew me off. Had we known they would have refused us, we could have given the stay to family or friends, since it was already paid for. Very dissappointing and unprofessional. We were thinking of coming to Portree some other time, but I know for certain that we won’t be using this hotel anymore.

Location, cleanliness,

An absolutely fantastic stay! From the moment we arrived we had an amazing time
Stayed 3 nights with my wife to celebrate her birthday, the room we had was lovely and clean with a super comfy bed and stunning views.
We had breakfast each day and evening meal in the hotel twice, delicious. So well cooked and beautifully presented.
A mention to the staff, every team member was so friendly and helpful, it really made a difference to our stay. Special thanks to Chloe and Rachel who were great in the restaurant, and to Abi who sorted a couple of requests in our room.
Without doubt we would stay again and have already recommended this hotel to others .
Thanks for making the weekend so special for us both

Room had a lovely view of the garden and the harbor in the distance. Quiet, clean, cozy, and comfortable, with a good restaurant on site for breakfast and dinner and other spa-like amenities. On site parking and a fairly central location on Skye made daytripping easy. 10 minute walk to the center of Portree for shops and restaurants.

Dining room staff worked their arse off.

We spent four nights at the Marmalade Hotel which was hotel number six on our tour of Scotland.

Location - The hotel is only a 5-minute walk away from the centre of Portree, it's on a hill above the town in a quiet suburb. It is set in mature in mature gardens, commanding views over the village of Portree, the loch and the Cuillin Mountains, and breath-taking views of the coastlines.
The hotel is a mix of an historic Manor House and contemporary modern architecture. We found both tranquil and bustling at the same time.

Staff - Great staff the welcome at reception was excellent and check in in went smoothly. They were always helpful with any request even arranging a laundry pick up for us. Never short of a friendly chat and some advice on where best to to avoid the rush. Restaurant staff in the morning at breakfast were friendly and very quick with our orders.

Room - Our room was in the modern section of the hotel. Large spacious with views over the gardens and the Cuillin Hills. There were tea and coffee available in the room, along with water and some delicious biscuits and a Nespresso coffee machine. The bed was very comfortable and slept well. The on suite bathroom was clean and had the essentials for your stay. The room was kept clean and tidy for the whole of our stay. Thank you.

Food - We had an excellent breakfast every morning set in the older Manor House with garden views. There was a good selection of fruit, juices, yoghurt and pastries if you wanted a continental style. there was also a good choice of hot breakfasts. Full Scottish was excellent as was the Eggs Benedict, Avo on Toast etc. What ever we chose was delicious.

This is definitely a hotel to recommend if you are going to stay on Skye. Being in Portree it is also central for all the attractions in any direction. In addition, its secluded position meant it was away from the main busy tourist areas.

Modern clean and all staff friendly

Incredible staff, so welcoming, helpful, and hospitable. The hotel is well-styled and comfortable, and impeccably clean.
A reduced dinner menu was available (local cheeses, breads, etc) which was delicious and great to enjoy by the fire.
We awoke to a stunning view of the well-managed garden and the faint sound of bagpipes playing in the town centre. Bliss.
Parking was easy, too.