Mayfair Inn and Suites

Front desk staff needs some training about customer services. The guy who checked us in was very unprofessional “bro in us” and seem very unhappy about his job.

Clean room

Bad neighborhood, no amenities

The hotel is good (clean room and bathroom), and the staff was really nice with me, but the location is a little awkward.

You get what you Pay For lol

Hotel tried to steal from me. Immediately after checkout, I received many attempted charges for $300+ to my credit card on file. Luckily, my bank declined them all, marking them as fraudulent.

Also, there was food inside the microwave in my room, with rice that had turned blue.

You get what you pay for.

Great location near subway. It took only 20 minutes to get to midtown Manhattan. Very quiet. Clean room, comfortable. Staff were very friendly and helpful. Street parking seemed a little unsafe so I purchased nearby gated parking which I found very satisfactory. It is in the middle of a colorful family neighborhood with food trucks and street musicians. Way cheaper than hotels in Manhattan! I would definitely stay here again.

My room was incredibly small. The bathroom was the same size as the bedroom area. Bathroom floor was covered in something like Pledge; was always greasy. Bathroom sink missing faucet aerator so water just kind of sprayed everywhere.
Upon arriving, I was charged a $15 a day "cleaning fee" but the cleaner only came twice in the 8 days I was there. Bedroom had marijuana stickers on the wall.
Shower curtain was 18" too long and laid in a big wet pile on the floor. Bathroom mirror light fixture was non-functional. Website photographs are wildly deceiving and shot with incredibly wide angle lenses to misguide guests at the accommodations. Overall it was mostly clean and safe, but it just felt like a neglected old hotel.

Poor front desk services. Lack of pillows, missing TV remote control, and no sleep stands.

We felt in a motel the rooms are very very small nowhere to open the suitcases properly. Shower the same the water were coming out to the entire bathroom from the shower because it was so small. Noisy sometimes.

I booked this property because I could get 2 beds and it was "only a 20 minute train ride" from what I thought was a comparable property in Manhattan.
When we arrived we were given a room with only 1 full size bed. After calling expedia to confirm that I did book a room with 2 beds I went back to the desk and was given a room with 2 twins.
While settling in to our room our door beeped and opened. Because the front desk had given another guest a key to our room. The front desk clerk didn't really seem bothered by this.
We left to go to a show at Lincoln Center and when we got back (about midnight) our keys didn't work. The clerk said we were on room 405 not room 406 and wanted to give us keys to room 405. Thankfully we were able to convince her that our things were in room 406, or at least that's where we left them.
Saturday night our key cards were deactivated again. And this time no one was at the front desk. Instead there was a note "call me at..." because the staff also operates the hotel across the street. When he showed up they had marked us as checked out, even though we were staying through Monday.
We never had any house keeping. Which means we ran out of toilet paper. And there was no one at the desk to help.
DO NOT STAY HERE.
On Sat night police were looking for a criminal on the street and the door to this hotel does not lock and there was no one at the desk. Made me feel super unsafe.

Bad / unsafe location

Broken tiles scratch myself on

The neighborhood is not the best.

A.c worked fine. Staff was friendly

Tv was not working, no toilet paper

Basic is the right word for this place In a marginal but authentic neighborhood. Not for people who aren’t used to the realities of urban life in a city destroyed by gentrification and global capitalism. Convenient to public transportation.

I got intimidated by the reviews on the Google map but it was actually better than what I expected. Good price for business trip

first of all there was no one at one at the desk when i arrived, i had to wait until they showed up, the microwave did not work, the mirror was broken and had sharp edges,
when i went down stairs again, their was no one at the desk, but some one had fixed the door so it was held open, it was dark in front of the place, and i felt unsafe.

At 730 in the morning somebody....maybe staff tried comknv into our room. We told front desk and no explanation.