Ironwood Hotel

Hotels
8.8 (272 reviews)
Burgos Street corner Juan Luna Street, Barangay 34, Leyte , Tacloban , ph

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Accommodating staff
Comfortable rooms
Cons:
No hot water
Street noise

Categories

Cleanliness
8.2
Clean and nice bathrooms mentioned, but a complaint about no hot water in the shower.
Service
9.2
Staff described as very attentive and accommodating in multiple reviews.
Location
9.2
Great location with attractions nearby and easy access to transport.
Room Quality
8.7
Comfortable beds and spacious rooms, although limited by some lacking amenities.
Amenities
8.7
Nice facilities including the restaurant, but some guests mentioned limited options.
Value for Money
8.7
Overall value is considered good based on the quality and experience.
Food and Beverage
8.7
Breakfast was noted as better than average, with good options at the restaurant.
Overall Experience
9
Great experience overall with minor issues but very enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:58

Property Description

Modern Accommodation with City View
Ironwood Hotel, conveniently located near MacArthur Landing Memorial National Park, offers modern accommodation with a city view. Each room is equipped with a desk, flat-screen TV, and free WiFi. Some rooms even provide a stunning city view for a memorable stay.

Concierge Service and Shared Lounge
Guests at Ironwood Hotel can enjoy a range of amenities including a shared lounge, concierge service, and luggage storage. The 24-hour front desk is ready to assist with any inquiries, while the on-site restaurant and bar are perfect for relaxing after a day of exploring Tacloban.

Convenient Airport Transfers and Room Service
With the Daniel Z. Romualdez Airport just 9 km away, guests can easily access Ironwood Hotel. Additionally, the hotel offers airport transfers and room service for a hassle-free stay. Book your stay now at Ironwood Hotel for a memorable experience in Tacloban.

Important information:

Please note that the Twin Room and the Queen Room don't have windows.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: DZR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for ₱ 950 per person per night when using an existing bed.
    People 12 years old and over stay for ₱ 1,350 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 272 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
R
Rosielyn • couple • ph
4
Noise from outside, I couldn’t sleep
Pros:

The facilities, clean room

Cons:

The room was very noisy in the night. The noise u can hear is from the outside like from the motor, car etc. The window has a very thin glass / or kind of plastic glass and when u close it u can see the side it is not really fully closed. That’s why I didn’t really sleep good. The room facility was good though.

2026-07-01 • via Nuitee
A
Anthony • solo_traveller • au
10
Pros:

Good newly renovated hotel

Cons:

Hotel mett our expectations

2026-06-26 • via Nuitee
S
SIMON • couple • au
8
Comfortable...charming staff...excellent service in both restaurants...and very good food.
Pros:

Good service. Great food...I loved the restaurant on the top floor...it has one of the most interesting menus that I have ever seen ! Breakfast was also excellent. Getting poached eggs perfect is a skill...and the breakfast chef got them just right!

Cons:

The room and bathroom are terribly small...that is unfortunate ...otherwise the hotel is terrific.

2026-06-16 • via Nuitee
C
christiangL9676QH • Couples
10
One of the best
Pros:

1 night is not enough! Super nice ng mga staff and the hotel vibes is the best.

2026-06-15 • via Tripadvisor
A
andrewiil • Friends getaway
8
Room and Wi-Fi review
Pros:

The room is wonderful and very comfortable, and I truly appreciate the hospitality. However, the air conditioning doesn’t cool the room enough, so it feels a bit warm at times. The Wi-Fi connection is also quite weak, which makes it difficult to use. I hope these can be improved, but overall I enjoyed my stay. Thank you.

2026-06-13 • via Tripadvisor
2
266kristelmaem • Couples
10
Highly Recommended Stay in Tacloban City
Pros:

I had a wonderful stay at Ironwood Hotel. The staff were very accommodating, always smiling, and easy to talk to, which made the whole experience feel warm and welcoming.
The breakfast buffet was one of the highlights of my stay. I really loved the menu, especially the fish embutido ,it was delicious and definitely something I looked forward to every morning.
Overall, my experience at Ironwood Hotel was excellent. The hotel offers great hospitality, good food, and a comfortable atmosphere that makes guests feel at home. I would gladly stay here again and highly recommend it to anyone visiting the area.

2026-06-13 • via Tripadvisor
9
925mafef • Couples
10
Best experience in Tacloban ❤️
Pros:

Best experience while we are in Tacloban. My husband really enjoy staying at the hotel. I will recommend Ironwood Hotel. Excellent rate from Location down to Amenities 🫶❤️

2026-06-11 • via Tripadvisor
L
loriel962 • Business • Philippines
4
Customer satisfaction feedback
Pros:

Ruth from the front desk needs to be more empathic and not just following by the book procedures. When asked about the standard procedure for the customers, she failed to provide unless was asked.

2026-06-04 • via Tripadvisor
C
Cyril • couple • us
7
Pros:

The location, and the restaurants are good.

Cons:

The AC was broken the whole stay so it was so warm inside the room. The bathroom is so tight as well the trash can doesn’t even fit.

2026-06-01 • via Nuitee
K
Kent • couple • jp
7
2026-05-31 • via Nuitee
E
Errol • extended_group • ph
6
Pros:

It’s clean, close to everything.

Cons:

Well, I think this hotel is kind of overpriced. Its rates are almost at the same level as hotels in other provinces like Seda Bacolod and Iloilo. The air conditioning was not cool enough, and I ended up sweating for 2 days. The breakfast servings were limited, and the refills were slow — sometimes there were no refills at all. The internet was also slow. I got disconnected from several online meetings because of the poor connection. I hope they can improve this.

2026-05-14 • via Nuitee
S
stevepQ9872DC • Family
10
Nice just really nice
Pros:

Everything was great. The staff was courteous and helpful. The rooms were clean and comfortable. It was very quiet and peaceful The location was excellent getting from north tacloban to south was easy. The prices were excellent. We didn’t have a single issue. Ironwood is now our “ go to” in tacloban.

2026-05-09 • via Tripadvisor
S
Scott • solo_traveller • ca
7
Pros:

Staff

Cons:

No hot water in room

2026-04-20 • via Nuitee
M
Magnolia • solo_traveller • au
9
2026-04-12 • via Nuitee
S
Sunshine10768378335 • Family
10
Relaxing with family
Pros:

The location..the room..the buffet..Worth it..

2026-04-09 • via Tripadvisor
M
Matthew • couple • au
10
2026-04-09 • via Nuitee
M
Michael • family_with_children • us
10
Had a great stay in a huge and fancy room.
Pros:

Nicest Room "Presidential Suite" we have ever stayed in and the largest in the Philippines. They upgraded us so we could be next to our family in another room.

2026-04-07 • via Nuitee
F
febbied2026 • Business
10
best hotel to stay in town
Pros:

good location.rooms are spacious and clean, hotel staffs are very accommodating.

2026-03-25 • via Tripadvisor
A
Aaron • couple • us
6
Pros:

The Leaf restaurant and lounge was exceptional. The food was great, the staff above par, and the ambiance amazing. Would go back JUST for that.

Cons:

The smell of the room was like fish. There was a leak I believe from the bathroom to the sleeping area. The internet was down the entire first day/night we stayed. No ATM in the hotel. Since the internet was down, could not watch TV in the room. Needed to ask for extra toilet paper. Fiance said that the fridge items should have been free or cost less. Hotel hallway on our floor smelled odd, I assume because there was a restaurant 1 floor above. Hall outside of our room was used for storage.

2026-03-18 • via Nuitee
C
Craig • solo_traveller • us
9
2026-03-17 • via Nuitee