Hyatt Centric Las Condes Santiago

Hotels
•
Hyatt Centric
9.2 (1251 reviews)
Enrique Foster 30 , Santiago , cl

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Wonderful location
Friendly staff
Clean rooms
Cons:
Service delays during peak times
Issues with breakfast service

Categories

Cleanliness
8.53
Comments regarding cleanliness were mixed, with some mentions of issues in certain areas like the water quality.
Service
9.5
Generally positive sentiments towards service, with some complaints about staff attentiveness during busy times.
Location
9.54
Frequent positive remarks about the hotel's location, indicating it is desirable and convenient.
Room Quality
9.49
Positive feedback on room comfort and decor, contributing to a good lodging experience.
Amenities
9.02
Mostly positive feedback with mention of limitations in catering services.
Value for Money
8.98
Value for money is viewed positively but there are mentions of additional costs that impacted perception.
Food and Beverage
9.03
Breakfast received positive remarks, though some service issues were noted.
Overall Experience
9.5
Overall perception is positive with a number of return guests indicating a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:53

Property Description

Modern Accommodation in Las Condes

Luxurious Amenities
Experience the convenience of 9 meeting rooms, a terrace garden, a fully-equipped gym, and an outdoor swimming pool.

Culinary Delights
Indulge in a variety of dining options including a restaurant with locally inspired cuisine, a cafeteria, and a roof-top bar with stunning views of the skyline and the Andes mountains.

Ready to experience comfort and luxury in the heart of Las Condes? Book your stay now and elevate your travel experience.

Important information:

The pool at Hyatt Centric Las Condes Santiago will be closed for maintenance and unavailable to guests until June 30th. We apologize for any inconvenience. Please contact the hotel directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 1251 reviews
Cleanliness: 8.53
Service: 9.5
Location: 9.54
Room Quality: 9.49
Amenities: 9.02
Value for Money: 8.98
Food and Beverage: 9.03
Overall Experience: 9.5
L
Luñansky • solo_traveller • ar
7
2026-05-15 • via Nuitee
C
Cristián • couple • cl
10
2026-05-14 • via Nuitee
D
Daniela • couple • ar
10
Excelente!!!
Pros:

Impecable la atención, las instalaciones y

Cons:

Nada

2026-05-12 • via Nuitee
A
Andre • solo_traveller • cl
10
2026-05-11 • via Nuitee
B
Bravo • solo_traveller • us
9
2026-05-10 • via Nuitee
R
Rodrigo • couple • ar
8
2026-05-10 • via Nuitee
C
Carlos Gonzalo • couple • ar
9
2026-05-06 • via Nuitee
Y
Yilein • family_with_children • pe
4
inconforme, no lo recomiendo para ir con familia
Pros:

la limpieza mala y el desayuno muy poco variado

Cons:

demasiado caro para un servicio tan mediocre

2026-05-06 • via Nuitee
D
Diren • couple • gb
10
Pros:

Great location that is las condes.
Great bar
Nice view

2026-05-05 • via Nuitee
G
GUSTAVO • couple • br
9
Exvelente
Pros:

Conforto do quarto e atendimento dos colaboradores

2026-05-04 • via Nuitee
P
Priscila • couple • br
8
Otimo custo-benefício, muito confortável
Pros:

Ótima localização, hotel moderno e confortável

Cons:

N/a

2026-05-04 • via Nuitee
F
Fabrizio • family_with_children • it
8
Pros:

Ottima la colazione

2026-05-04 • via Nuitee
G
Gaston • solo_traveller • ar
3
Buena ubicación, mala experiencia ,no está a la altura de un Hyatt
Pros:

La ubicación es muy buena y la cama es cómoda. Nada más.

Cons:

Definitivamente no está a la altura de lo que debería ser un Hyatt. Me asignaron la habitación 1511, ubicada frente a una puerta de servicio, con ruidos constantes de platos, bandejas y movimiento del personal. Pedí el cambio de habitación y la gestión fue lenta y poco resolutiva. El personal (en este caso Agustín) dio muchas vueltas sin ofrecer una solución clara.

Finalmente me ofrecieron otra habitación, pero en un piso más bajo y al lado del ascensor, es decir, el mismo problema de ruido. Además, ni siquiera permitían ver la habitación previamente, lo cual generó aún más pérdida de tiempo.

El servicio en general es deficiente: intenté pedir room service y estuve 40 minutos sin poder comunicarme. Al hacer el check-out, me informaron que no respondían el teléfono porque había mucha gente, algo totalmente inaceptable para un hotel de esta categoría.

Los ascensores están en mal estado, el hotel se percibe viejo y mal mantenido, y la calidad del restaurante es baja.

La atención es irregular: algunos empleados son correctos, pero en general no hay nivel de servicio.

Me iba a quedar cuatro noches y me fui a las dos.

2026-05-03 • via Nuitee
A
Abel • couple • cl
9
Fin de semana en Santiago
Pros:

Atención del personal. Cena y desayuno exquisitos.
Instalaciones de primer nivel.

Cons:

Nada. Todo muy bien

2026-05-03 • via Nuitee
R
Rivero • solo_traveller • ve
8
2026-05-03 • via Nuitee
E
Eduardo • couple • br
9
2026-05-03 • via Nuitee
P
Paula • solo_traveller • us
10
2026-05-01 • via Nuitee
D
Daniela Beatriz Josefa • couple • ar
7
2026-04-29 • via Nuitee
T
Thiago • couple • br
5
Não vale o valor.
Pros:

Quarto amplo e arrumado, porém não totalmente limpo

Cons:

Banheiro com problemas, água com cheiro muito forte de enxofre praticamente inviabilizando o seu uso.
televisão com problema, não era possível alterar o volume, quarto com a limpeza média, cortinas cujas e mesa com manchas.
Frigobar vazio, serviço de quarto lento (mais de 45 minutos para entregarem uma bebida, com uma ligação extra de cobrança pedindo para cancelar, somente assim entregaram).

2026-04-29 • via Nuitee
M
Mariano Agustin • couple • ar
8
Muy bueno
Pros:

Si excelente hotel

Cons:

Para ser el hotel de la categoría que es, el estacionamiento debería estar incluido en el precio

2026-04-26 • via Nuitee