Hotel Silk City

Hotels
•
Independent
7.6 (4 reviews)
S 20/53-4-5, Buddha Vihar Colony, The Mall, Cantonment, Varanasi, Uttar Pradesh, 221002 , Varanasi , IN
91-542-2508723

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Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Supervised childcare/activities
Free breakfast
See all facilities

Review Highlights

Pros:
N/A
Cons:
Poor cleanliness, Dirty rooms, Unresponsive service, Inadequate amenities, High price for value

Categories

Cleanliness
2
Guests consistently mentioned cleanliness as a major issue, with complaints about dirty rooms and unclean sheets.
Service
5
Service received mixed feedback, with some guests reporting friendly staff while others complained about slow and unresponsive service.
Location
5
Location feedback varied, with some guests praising the proximity to landmarks and transport while others did not find it convenient.
Room Quality
3.5
Rooms were criticized for being dirty and inadequately maintained, impacting the comfort of the beds.
Amenities
5
Guests had mixed feelings about the amenities, with some appreciating the gym and pool while others desired more services like a spa.
Value for Money
4
Several guests felt that the high price did not align with the subpar services offered, impacting the perceived value.
Food and Beverage
5
Opinions on breakfast and restaurant services varied, with suggestions for improvement in variety.
Overall Experience
4.5
Most guests had a negative overall experience due to cleanliness issues and poor service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-11-12 10:37

Property Description

Spectacular Views and Convenient Amenities
Embrace scenic views from the terrace and garden while enjoying complimentary wireless internet. Indulge in delicious meals at the restaurant or grab snacks at the café. Unwind at the bar/lounge after utilizing amenities like room service and daily buffet breakfast.

Modern Comforts and Entertainment Options
Relish in the 44 air-conditioned rooms featuring fireplaces, LED TVs, and kitchens with refrigerators. Stay connected with complimentary wired and wireless internet, and enjoy cable programming for entertainment.

Convenient Location and Premium Services
Benefit from amenities like complimentary newspapers, a business center, and a roundtrip airport shuttle. With free valet parking and easy access to JVH Mall and other nearby attractions, Hotel Silk City in Varanasi offers both luxury and convenience.

Book now for an unforgettable stay at Hotel Silk City!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 4 reviews
Cleanliness: 2
Service: 5
Location: 5
Room Quality: 3.5
Amenities: 5
Value for Money: 4
Food and Beverage: 5
Overall Experience: 4.5
L
Luxsana • family
2
Pros:

The hotel was dirty and sheets were not clean!

2025-05-31 • via Nuitee
V
Verified traveler • family
6
Pros:

Check in process was bad and cleanliness was not there

2019-02-21 • via Nuitee
R
Rainer
6
Sauberes Hotel im Zentrum
Pros:

Kühlschrank war defekt, wurde aber ausgetauscht
Frühstücksbüffet war um 7 Uhr Komplett
leer.
Preis ist zu hoch für 3 sternehotel

2018-03-14 • via Nuitee
V
Verified traveler
8
Good value
Pros:

Check it was quick and efficient, room was clean.

2018-03-04 • via Nuitee