Candeo Hotels Tokyo Shimbashi

Hotels
Candeo Hotels
8.3 (2566 reviews)
Minatoku Shinbashi 3-6-8 , Tokyo , jp

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Sauna
Massage services
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean
Great Location
Friendly Staff
Good Breakfast
Cons:
Small Rooms
Limited Amenities
Noise Issues

Categories

Cleanliness
7.95
Mentioned as very clean, but small rooms and older structure noted.
Service
8.75
Staff is friendly, helpful, and professional despite service confusions.
Location
8.95
Incredibly convenient near Shimbashi Station with many nearby restaurants.
Room Quality
7.45
Rooms are small and some reports of discomfort, although generally comfortable.
Amenities
8.25
Onsen and breakfast options positively noted, some service issues with room amenities.
Value for Money
8.15
Satisfactory experience overall, but some mentioned it could offer better variety.
Food and Beverage
8.65
Breakfast praised for variety and quality.
Overall Experience
8.25
Mixed reviews but satisfactory with strong positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:06

Property Description

Luxurious Accommodation
Experience the epitome of comfort at Candeo Hotels Tokyo Shimbashi, located in the heart of Tokyo. Unwind in our air-conditioned rooms equipped with modern amenities and enjoy the convenience of free WiFi during your stay.

Relaxation and Wellness
Indulge in ultimate relaxation with our spa, sauna, and wellness center facilities. Rejuvenate your senses after a long day of exploring the vibrant city of Tokyo and pamper yourself with a soothing spa treatment.

Convenient Location
With key attractions like Sakurada Park and Shimbashi Station just a stone's throw away, Candeo Hotels Tokyo Shimbashi offers the perfect base for your Tokyo adventure. Explore nearby shrines and parks before returning to the comfort of our 4-star hotel.

Book now for an unforgettable stay at Candeo Hotels Tokyo Shimbashi!

Important information:

Please note, breakfast for children sleeping in an existing bed are not included in rates with breakfast.

Breakfast for children sleeping in an existing bed who are 2 years and younger can be provided for free upon request.

Breakfast for children sleeping in an existing bed who are 3-11 years old can be provided for an additional fee upon request.

Please note, children sleeping in an existing bed are not provided with amenities including blankets and pillows.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2566 reviews
Cleanliness: 7.95
Service: 8.75
Location: 8.95
Room Quality: 7.45
Amenities: 8.25
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.25
A
alix extended_group fr
10
2026-05-09 via Nuitee
H
Helen couple au
10
All we wanted, needed and expected
Pros:

All excellent especially the location

Cons:

Nil

2026-05-09 via Nuitee
H
Helen couple au
10
Everything we wanted, needed and expected
Pros:

Proximity to everything
Easy access

Cons:

Couldn’t find reception straight away

2026-05-09 via Nuitee
S
Stefán couple is
9
2026-05-08 via Nuitee
K
Katrin couple de
8
Gute Lage, Frühstück gut, Personal freundlich, Onsen prima. Preis-Leistung ist gut.
Pros:

Die Lage in Shimbashi ist toll. Viele kleine und größere Restaurants, Combinis etc. praktisch überall und in der unmittelbaren Nähe. Die Metro ist in wenigen Minuten fußläufig erreichbar. Das Personal ist sehr freundlich und hilfsbereit, spricht Englisch. Das Frühstück war i.O., es gab eine gute Auswahl. Der kleine Onsen (geschlechtergetrennt) war schön und auch nicht überfüllt. Zimmer war blitzsauber.

Cons:

Das Zimmer war ziemlich klein und uns leider viel zu warm (was aber sicher Geschmackssache ist), Man kann das Zimmerfenster nicht öffnen. Trotzdem würden wir alleine aufgrund der Lage wieder kommen.

2026-05-08 via Nuitee
M
MIGUEL solo_traveller fr
9
Excellent hôtel bien placé
Pros:

L'emplacement central près de la gare de shimbashi
Le onsen incroyable ouvert toute la nuit
Les chambres spacieuses
Des jolis pyjamas mis a disposition

Cons:

Le room service différent selon les collaborateurs, un coup le lit est fait un coup non, un coup les produits (thé, café, etc) sont chargés un coup non

2026-05-07 via Nuitee
D
Debra couple nz
10
Pros:

The location of the property was good was only a 5min walk from Shimbashi station

2026-05-06 via Nuitee
M
Michele Piero extended_group it
10
Pros:

Ottima posizione, camera spaziosa , pulizia ottima , colazione super !

2026-05-06 via Nuitee
Y
Yen Shan couple tw
10
2026-05-05 via Nuitee
T
TETSUYA couple jp
10
2026-05-05 via Nuitee
M
Mehrnaz Mohebbi family_with_children ir
8
Pros:

Very clean and peaceful place. Location is perfect as is close to Shimbashi train station and t
O lots of restaurants. Staff was helpful and friendly.

Cons:

Room was small and room floor were not sweeped and cleaned every day.

2026-05-04 via Nuitee
K
Kairi family_with_children ee
9
2026-05-04 via Nuitee
M
Mario family_with_children ch
8
2026-05-03 via Nuitee
B
Byung couple au
10
2026-05-02 via Nuitee
M
Meehae solo_traveller us
8
Pros:

Location. Close to station and many restaurants near by. Big windows and sitting area made me fill spacious despite size of actual room.
Also public bath was excellent bonus.

Cons:

Bathroom in the room was too small but functional.

2026-04-28 via Nuitee
R
Rémi family_with_children fr
10
Pros:

Hotel proche de la gare de Shibashi, qui permet de prendre le métro et les trains. La chambre est bien organisée et le petit déjeuner est top avec une partie continentale et une partie japonaise. Un bain commun est présent dans l'hotel avec une partie en extérieure pour se rafraichir et un sauna.

2026-04-27 via Nuitee
H
Heinz solo_traveller ch
10
Pros:

Lage, Ausstattung, Personal.

Cons:

Der wäschetrockner kann man auf nur 40 Minuten vorausbezahlen. Auch nach 89 Minuten war die wäsche nich gäbzlich trocken. Ist aber das einzige kleine Bell.

2026-04-26 via Nuitee
K
Katerina family_with_children de
10
Tolle Unterkunft mit Onsen in zentraler Lage.
Pros:

Onsen

Cons:

Manchmal mussten wir morgens kurz warten, bis Sitzplätze im Frühstücksraum frei wurden.

2026-04-26 via Nuitee
C
CHUN LI couple tw
10
2026-04-25 via Nuitee
C
CHUN LI couple tw
10
2026-04-25 via Nuitee