Candeo Hotels Tokyo Shimbashi

Hotels
Candeo Hotels
8.3 (2481 reviews)
Minatoku Shinbashi 3-6-8 , Tokyo , jp

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Sauna
Massage services
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean
Great Location
Friendly Staff
Good Breakfast
Cons:
Small Rooms
Limited Amenities
Noise Issues

Categories

Cleanliness
7.95
Mentioned as very clean, but small rooms and older structure noted.
Service
8.75
Staff is friendly, helpful, and professional despite service confusions.
Location
8.95
Incredibly convenient near Shimbashi Station with many nearby restaurants.
Room Quality
7.45
Rooms are small and some reports of discomfort, although generally comfortable.
Amenities
8.25
Onsen and breakfast options positively noted, some service issues with room amenities.
Value for Money
8.15
Satisfactory experience overall, but some mentioned it could offer better variety.
Food and Beverage
8.65
Breakfast praised for variety and quality.
Overall Experience
8.25
Mixed reviews but satisfactory with strong positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:06

Property Description

Luxurious Accommodation
Experience the epitome of comfort at Candeo Hotels Tokyo Shimbashi, located in the heart of Tokyo. Unwind in our air-conditioned rooms equipped with modern amenities and enjoy the convenience of free WiFi during your stay.

Relaxation and Wellness
Indulge in ultimate relaxation with our spa, sauna, and wellness center facilities. Rejuvenate your senses after a long day of exploring the vibrant city of Tokyo and pamper yourself with a soothing spa treatment.

Convenient Location
With key attractions like Sakurada Park and Shimbashi Station just a stone's throw away, Candeo Hotels Tokyo Shimbashi offers the perfect base for your Tokyo adventure. Explore nearby shrines and parks before returning to the comfort of our 4-star hotel.

Book now for an unforgettable stay at Candeo Hotels Tokyo Shimbashi!

Important information:

Please note, breakfast for children sleeping in an existing bed are not included in rates with breakfast.

Breakfast for children sleeping in an existing bed who are 2 years and younger can be provided for free upon request.

Breakfast for children sleeping in an existing bed who are 3-11 years old can be provided for an additional fee upon request.

Please note, children sleeping in an existing bed are not provided with amenities including blankets and pillows.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2481 reviews
Cleanliness: 7.95
Service: 8.75
Location: 8.95
Room Quality: 7.45
Amenities: 8.25
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.25
M
Marlene solo_traveller es
4
2026-04-18 via Nuitee
R
Rene Buchholz couple de
3
Sehr kleine Zimmer, winziges Badezimmer, schlechter Service wenn man vor dem Frühstücken abreisen mu
Pros:

Die Lage des Hotels

Cons:

Das extrem kleine Zimmer. Im
Badezimmer konnte sich immer nur ein Erwachsener aufhalten. Das Badezimmer war gerade mal 4qm groß.

2026-04-18 via Nuitee
Y
YIWEN couple tw
10
2026-04-18 via Nuitee
E
Eikenboom solo_traveller nl
10
Pros:

Ligging is prima. 6 minuten van Shimbashi station. Omgeving prettig, veel restaurantjes. Een onsen op de bovenste verdieping.

Cons:

Uitzicht van mijn kamer, maar dat is meestal als je alleen reist.

2026-04-18 via Nuitee
couple sg
8
2026-04-18 via Nuitee
A
Alana solo_traveller au
8
Very comfortable room, hotel is a short walk to a nearby train station
Pros:

Lovely spacious room in a very convenient location. Really nice to have a couch to be able to sit somewhere else in the room that isn't just on the bed. Staff were friendly and stored my luggage and later brought it up to my room. Hotel pyjamas were so comfortable!

Cons:

Bathroom is very small, worked well for me as a solo traveller but quite tight to dry yourself after a shower. There are two washing machines on Level 12 which is helpful, they say they're coin operated but actually you can pay through an app. Only short cycles, so not the most cost effective compared to other hotels, but very convenient nonetheless.

2026-04-18 via Nuitee
A
Abel couple br
10
Excelente
Pros:

Ótimo localização. Pertinho da estação shimbashi. Quarto comportável e tamanho adequado.

Cons:

Café da manhã apenas em estilo japonês. Poderia ter opção internacional.

2026-04-18 via Nuitee
K
Kimberly couple be
8
2026-04-17 via Nuitee
A
Agneta family_with_children se
8
2026-04-17 via Nuitee
M
Meehae solo_traveller us
8
Pros:

Location

Cons:

Room had unpleasant smell

2026-04-17 via Nuitee
solo_traveller de
9
2026-04-16 via Nuitee
C
Candace couple us
9
2026-04-16 via Nuitee
G
Gaurav solo_traveller au
8
2026-04-16 via Nuitee
S
Sarra solo_traveller fr
7
Pros:

Bon emplacement, proche de plusieurs lignes de métro, JR et monorail.
Hotel très propre.

Cons:

Il manque des rangements dans la chambre et un coffre fort pour un 4 étoiles.
Petit déjeuner bon mais peu de choix néanmoins surtout en matière de café.

2026-04-16 via Nuitee
N
noela solo_traveller au
10
2026-04-15 via Nuitee
S
Sabrina couple gb
9
2026-04-14 via Nuitee
C
Candace extended_group us
10
2026-04-14 via Nuitee
N
nicole family_with_children au
7
Do not recommend this location, hotel staff and food were great
Pros:

Breakfast was fantastic but 9.30am finish time when you're on holidays is very rushed especially for the teenagers in our party! Staff were super. We upgraded to a bigger room and that was good.

Cons:

The spa was too small. The women's spa compared to the mens was not great.

2026-04-14 via Nuitee
D
Douglas solo_traveller br
9
2026-04-14 via Nuitee
A
Anastassia couple gb
10
2026-04-14 via Nuitee