Candeo Hotels Tokyo Shimbashi

Hotels
Candeo Hotels
8.3 (2647 reviews)
Minatoku Shinbashi 3-6-8 , Tokyo , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean
Great Location
Friendly Staff
Good Breakfast
Cons:
Small Rooms
Limited Amenities
Noise Issues

Categories

Cleanliness
7.95
Mentioned as very clean, but small rooms and older structure noted.
Service
8.75
Staff is friendly, helpful, and professional despite service confusions.
Location
8.95
Incredibly convenient near Shimbashi Station with many nearby restaurants.
Room Quality
7.45
Rooms are small and some reports of discomfort, although generally comfortable.
Amenities
8.25
Onsen and breakfast options positively noted, some service issues with room amenities.
Value for Money
8.15
Satisfactory experience overall, but some mentioned it could offer better variety.
Food and Beverage
8.65
Breakfast praised for variety and quality.
Overall Experience
8.25
Mixed reviews but satisfactory with strong positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:06

Property Description

Luxurious Accommodation
Experience the epitome of comfort at Candeo Hotels Tokyo Shimbashi, located in the heart of Tokyo. Unwind in our air-conditioned rooms equipped with modern amenities and enjoy the convenience of free WiFi during your stay.

Relaxation and Wellness
Indulge in ultimate relaxation with our spa, sauna, and wellness center facilities. Rejuvenate your senses after a long day of exploring the vibrant city of Tokyo and pamper yourself with a soothing spa treatment.

Convenient Location
With key attractions like Sakurada Park and Shimbashi Station just a stone's throw away, Candeo Hotels Tokyo Shimbashi offers the perfect base for your Tokyo adventure. Explore nearby shrines and parks before returning to the comfort of our 4-star hotel.

Book now for an unforgettable stay at Candeo Hotels Tokyo Shimbashi!

Important information:

Please note, breakfast for children sleeping in an existing bed are not included in rates with breakfast.

Breakfast for children sleeping in an existing bed who are 2 years and younger can be provided for free upon request.

Breakfast for children sleeping in an existing bed who are 3-11 years old can be provided for an additional fee upon request.

Please note, children sleeping in an existing bed are not provided with amenities including blankets and pillows.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2647 reviews
Cleanliness: 7.95
Service: 8.75
Location: 8.95
Room Quality: 7.45
Amenities: 8.25
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.25
J
Juan de Dios family_with_children es
6
2026-07-04 via Nuitee
S
Steve family_with_children ch
10
2026-07-03 via Nuitee
E
Ezequiel solo_traveller ar
9
2026-07-03 via Nuitee
J
Jovanović family_with_children rs
8
Pros:

12th floor spa was good and the view from the lobby on the 11th floor, as well as the room itself on the 7th floor at night were cool.

Cons:

Prior advice from staff would be useful in case you are there when an earthquake hits....the procedure in Japan is such that you stay inside the building/hotel unless instructed otherwise...We did not get these instructions...so we took the fire escape down to the street...which is actually not what you are supposed to do.

2026-07-01 via Nuitee
M
MARIA family_with_children es
9
2026-06-29 via Nuitee
T
Ting extended_group hk
8
2026-06-29 via Nuitee
E
Elizabeth family_with_children sg
9
Have an enjoyable tome
Pros:

Location great as near a lot of dining, carpark and park

2026-06-29 via Nuitee
S
Sonia family_with_children no
10
2026-06-29 via Nuitee
E
Eleonora family_with_children it
4
Pros:

Ottima posizione, colazione buona, onsen bello.

Cons:

La stanza da 4 persone è un loculo. Invivibile. Abbiamo dovuto spedire le valigie prima per poterci girare nella stanza. Ci siamo dovuti andare a lavare ogni sera all onsen perché il bagno era ingestibile per 4 persone.

2026-06-29 via Nuitee
R
Raffaella extended_group it
9
2026-06-28 via Nuitee
H
Huyen Le solo_traveller de
9
Klasse Hotel in guter Lage
Pros:

Nachdem das Candeo in Osaka uns schon sehr überzeugt hatte, mussten wir bei dieser Reise erneut in einem Candeo übernachten! Die Lage nahe Shimbashi ist sehr gut zu erreichen.
Beim Betreten des Hotel strömt ein angenehmes Raumparfüm entgegen, welches ich mir auch für Zuhause gekauft habe.
Das Zimmer hat eine gute Größe und die Sitzecke am Fenster finde ich persönlich großartig! Das Bett mit den Simmons-Matratzen ist super gemütlich und darauf habe ich sehr gut geschlafen. Mein Mann hat die Sky Spa jeden Abend genutzt, auch wenn diese kleiner ist als in Osaka.
Das Personal war sehr freundlich und man kann über den Fernseher die Reinigung des Zimmers jeden Tag einstellen.
Um die Waschmaschinen nutzen zu können, muss man sich eine App herunterladen und den Waschvorgang digital bezahlen (fand ich super, da die Waschmaschinen nicht ständig belegt waren). Das Frühstück hatten wir nicht dazu gebucht, da an jeder Straßenecke ein konbini steht.

Cons:

Mini Kontra: Beim leeren des Mülls wäre es super, wenn auch Klopapier nachgefüllt wird (ohne dass man die Zimmerreinigung bucht)

2026-06-28 via Nuitee
D
Diana Corina family_with_children ro
9
Pros:

Good breakfast, the room was clean, also the reception was nice. Around the hotel we had plenty of restaurants, shops and the station was at a 5 minutes walk.

Cons:

It was a very bad smell in the room. The hotel should do something about this because our friends also had the same problem with their room.

2026-06-27 via Nuitee
Z
Zac solo_traveller gb
10
2026-06-27 via Nuitee
C
Cristina family_with_children ro
6
2026-06-26 via Nuitee
A
Alexis family_with_children it
9
2026-06-24 via Nuitee
A
Alexis family_with_children it
9
Pros:

Il quartiere e la posizione dell'albergo è ottima. c'è la spa all'ultimo piano e il personale è molto premuroso. Scelta della colazione molto ampia e ben presentata. Ci sono tantissimi ristoranti attorno all'albergo e la metro è vicinissima.

Cons:

Da europeo, le camere sono molto piccole. Non c'è un armadio per mettere i vestiti. So che è una cosa tipica giapponese però loro rifanno solo il letto e la pulizia del bagno, non passano l'aspirapolvere durante tutto il soggiorno e non credo che abbiano cambiato le lenzuola.

2026-06-24 via Nuitee
C
Catherine solo_traveller au
8
2026-06-23 via Nuitee
F
fumiyoshi extended_group jp
9
Pros:

連泊プラン
2日目の清掃依頼が 当日8時までの
テレビからの予約システムになってますが
確認不足でしたが 電話から当日掃除依頼で
していただけました
朝食メニューの8割位が毎日変わって美味しく頂きました

2026-06-22 via Nuitee
K
kawamoto couple jp
8
大変心地良かったです。
Pros:

清潔でありながら空間の質も広さも申し分なく
丁度いい心地良さを感じることができました。

Cons:

ルームクリーニングのタイミング

2026-06-22 via Nuitee
T
Tanno couple jp
10
六本木より安い
Pros:

大浴場、ポテチ

Cons:

なし

2026-06-21 via Nuitee