Le Meridien Petaling Jaya

Hotels
•
Le Meridien Hotels & Resorts
9.4 (835 reviews)
Paradigm, 1 Jalan SS7/26A, Kelana Jaya , Petaling Jaya , my

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great food variety
Exceptional service
Cons:
Inconsistent service payment procedures
Dim lighting in rooms

Categories

Cleanliness
8.55
The decor is modern and the room was clean, but the lighting was a bit dim.
Service
10
Staff were extremely helpful, attentive, and welcoming throughout the evening, especially Cik Nazurah and Ms Wardah.
Location
9.52
Ideal location next to a mall, but lack of a nearby metro station.
Room Quality
9.06
Executive room was clean and equipped with basic necessities, although the layout was less cozy.
Amenities
9.51
Modern hotel amenities, including a nice buffet experience.
Value for Money
9.04
Competitive pricing for the location, but some services are expected to be better.
Food and Beverage
10
Excellent variety of food, with many cuisines available, and special mentions for delicious durian dishes.
Overall Experience
9.5
Overall excellent experience with high service quality and great food preferences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:21

Property Description

Rooftop Infinity Pool
Enjoy breathtaking views of the city while relaxing in our rooftop infinity pool.

Dining Options
Indulge in flavorful Malaysian cuisine at Pasar Baru or savor steaks and cocktails at PJ's Bar and Grill.

Convenient Location
Stay close to shopping and transportation with direct access to Paradigm Mall and proximity to Kelana Jaya LRT station.

Experience luxury and convenience at Le Meridien Petaling Jaya. Book now to secure your stay with us!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for MYR 160 per person per night when using an existing bed.
    People no matter the age stay for MYR 160 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 835 reviews
Cleanliness: 8.55
Service: 10
Location: 9.52
Room Quality: 9.06
Amenities: 9.51
Value for Money: 9.04
Food and Beverage: 10
Overall Experience: 9.5
1
171syazwanis • Couples
10
The best seafood buffet
Pros:

The best seafood buffet ever. The oysters are fresh. Prawns and crabs are fresh too. Very friendly staff and the manager also the best. We came here to celebrate our anniversary last year in 2025. Come again this year for same occasion. I love the hospitality and of course the food.

2026-07-25 • via Tripadvisor
H
Hafilah • couple • my
6
2026-07-25 • via Nuitee
S
Sho • solo_traveller • jp
7
総じて問題は無し、快適
Pros:

ロケーションやルーフトップバー

Cons:

浴槽が無い

2026-07-24 • via Nuitee
K
Keng Joo • solo_traveller • tw
8
2026-07-22 • via Nuitee
M
Mohamed Didi • solo_traveller • mv
7
2026-07-19 • via Nuitee
F
FAIRUZ TSMS • solo_traveller • my
9
2026-07-19 • via Nuitee
O
Odyssey28967226838 • Family • Singapore
10
Compliment to front desk office staff - Mr Ferish
Pros:

This is our first visit n stay in Le Meridien Petaling Jaya. We are very impressed by the service rendered to us by your front office staff Mr Ferish for his excellent service. He's very attentive, proactive and understanding. An asset to Le Meridien and we strongly recommend staying with Le Meridien. Thank you.

2026-07-17 • via Tripadvisor
R
ritaw679 • Solo travel
10
A hotel we can trust and satisfy our needs.
Pros:

1. Room with clean floors. Polite housekeeping staffs. Good view from the room. Felt safe. Absolutely great aromatic shower gel.
2. Polite staffs in Pasar Baru. Great salmon steaks which we ate twice. Saturday seafood buffet was good.
3. Unfortunately we couldn’t book the car that we wanted on departure to KLIA but happy with another that brought us safely there.

2026-07-17 • via Tripadvisor
Z
Zeeshan Ali • solo_traveller • gb
8
2026-07-08 • via Nuitee
A
AH KENG • couple • my
9
2026-07-08 • via Nuitee
B
Bobo • couple • my
5
2026-07-06 • via Nuitee
E
emiliagO8118XD • Family
10
Eating experience at Pasar Baru
Pros:

The food selection was great but what's even greater was the service by all the staffs especially Assistant Manager Huzaifah who went above and beyond to celebrate my mother's birthday. Thank you Huzaifah for making this outing memorable!

2026-07-04 • via Tripadvisor
J
Jude • couple • au
8
2026-06-29 • via Nuitee
L
Lukman • solo_traveller • my
10
2026-06-22 • via Nuitee
N
Nurul Athirah • couple • my
8
2026-06-19 • via Nuitee
N
Navigate22936884403 • Family
10
Good Experience
Pros:

Good staff service particularly Rosida and Wardah.

2026-06-13 • via Tripadvisor
D
Datuk Dennis Chiam • solo_traveller • my
8
2026-06-13 • via Nuitee
N
Nurul Athirah • couple • my
8
2026-06-11 • via Nuitee
E
EdenLovingO • Family
2
Service Excellence No Longer a Priority?
Pros:

Disappointed with my recent stay at Le Méridien PJ

Having stayed here before, I was surprised by how much the service standards seem to have declined. Staff appeared less attentive and the overall guest experience did not meet the expectations I have come to associate with the hotel.

The most frustrating incident occurred at the lobby concierge area. I waited for approximately 20 minutes simply to leave my shopping bags with the concierge, but there was no staff available to assist. During that time, no one acknowledged my presence or offered any assistance. It genuinely felt as though the concierge desk had been left unattended.

While the hotel still enjoys a great location and comfortable facilities, service is what truly differentiates a hotel experience. Unfortunately, this stay left me questioning whether guest service remains a key priority for the management team.

Perhaps the recent change in leadership has resulted in a different operational focus, but from a guest's perspective, customer service standards appear to have slipped noticeably. A luxury hotel should never leave guests feeling ignored especially in key guest-facing areas such as the concierge desk.

I hope management takes this feedback constructively and works towards restoring the level of service that guests have come to expect from Le Méridien.

2026-06-08 • via Tripadvisor
R
Ricardo • solo_traveller • es
2
Impossible to not have the number one anemity available expect full charge and think it's not a big
Cons:

The pool was closed for maintenance. I was not made aware of this and would never have returned to the hotel for a last night, had I been made aware

2026-06-08 • via Nuitee