The Balé Phnom Penh by LifestyleRetreats

Hotels
9.1 (131 reviews)
National Road 6A, Bridge no. 8, Bah Keng, Along the rive side, , Phnom Penh , KH

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Calm atmosphere
Good food

Categories

Cleanliness
9.1
Standard quality for this hotel tier.
Service
9.6
The staff are so friendly and full with love warming welcome.
Location
9.3
The relaxing atmosphere at the Mekong river is wonderful.
Room Quality
8.9
Standard quality for this hotel tier.
Amenities
8.6
Standard quality for this hotel tier.
Value for Money
8.8
Standard quality for this hotel tier.
Food and Beverage
9.1
The food is good.
Overall Experience
9.4
A hotel to dream of.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:49

Property Description

Luxurious Accommodation with Outstanding Amenities

Located in Phnom Penh, The Bale Phnom Penh by LifestyleRetreats offers a luxurious stay with top-notch amenities. The property features an outdoor swimming pool, free private parking, and a beautiful garden for guests to relax in.

Exceptional Dining and Service

Indulge in a culinary experience at the on-site restaurant or opt for convenient room service. The 24-hour front desk and concierge service ensure that all your needs are met promptly, while free WiFi is available throughout the property for your convenience.

Exciting Entertainment and Activities

Enjoy evening entertainment or explore the city with activities like cycling, promising a memorable stay. With air-conditioned rooms equipped with modern facilities, The Bale Phnom Penh guarantees a comfortable and enjoyable visit.

Book your stay at The Bale Phnom Penh by LifestyleRetreats for a truly remarkable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Location

Guest Reviews

9.1
Based on 131 reviews
Cleanliness: 9.1
Service: 9.6
Location: 9.3
Room Quality: 8.9
Amenities: 8.6
Value for Money: 8.8
Food and Beverage: 9.1
Overall Experience: 9.4
I
ief • extended_group • be
10
2026-09-16 • via Nuitee
D
Daniel • couple • kh
9
Pros:

Quiet and small

Cons:

Construction noise from off-site
Balcony needed some comfortable outdoor seating - two chairs were very basic and not comfortable.

2026-09-10 • via Nuitee
M
Mathilde • couple • sg
8
2026-08-24 • via Nuitee
T
Thierry • couple • fr
10
Pleins les yeux
Pros:

Chambre avec vue sur le Mékong . Tres bien décorée et lit super . Très agréable avec le jacuzzi sur la terrasse . Super restaurant . Personnels au top !

Cons:

Rien

2026-08-23 • via Nuitee
J
Jean-Paul • solo_traveller • fr
10
Pros:

Tout

2026-06-15 • via Nuitee
T
Tatiana • couple • kh
10
2026-05-02 • via Nuitee
P
Piotr • family_with_children • kh
10
Great for family holiday
Pros:

Great we get family villa with private pool with mekong river view all was great huge room

Cons:

All good

2026-05-01 • via Nuitee
M
Mohamed fairoos • couple • ae
10
2026-03-28 • via Nuitee
M
Max • family_with_children • kh
9
Pros:

The location was great. The pool was a great surprise. A good size and very clean. The puddings in the restaurant, excellent.

Cons:

Our air con unit was very noisy.

2026-03-02 • via Nuitee
V
VALERIE • family_with_children • fr
9
Très beau, mais trop loin du centre
Pros:

L'hôtel est super, le personnel sympa, et les chambres très chouettes. Le service est réactif et vraiment gentil et disponible.

Cons:

Hôtel trop éloigné du centre de PP. Les jacuzzi extérieurs ne sont ni chauffés, ni ne font des bulles.
L'équipement salle de bain qu'il faut demander à la réception. Sous prétexte écologique, il n'y a ni brosse à dent, ni coton tige ; aucun nécessaire de toilette

2026-02-26 • via Nuitee
L
Lea • couple • ch
10
Pros:

Très bel hôtel design et propre. Les chambres sont incroyablement spatieuses et confortables. Les parties communes et la piscine au bord du Mékong sont très agréables et bien entretenues. Enfin, le personnel est très sympathique et serviable.

2026-02-24 • via Nuitee
R
Rosana • family_with_children • fr
10
2026-02-08 • via Nuitee
S
Susannah • couple • gb
10
A stunning hotel that you’d be mad to miss!
Pros:

What a phenomenal place! Absolutely stunning! It’s a gorgeous as it looks in the pictures and the rooms are huge and stunning. Food is delicious and reasonably priced. Staff are lovely. Yes, it’s out of Phnom Penh but this is why we booked it for a few days chilling at the end of our trip and it was perfect!

Cons:

Nothing - loved everything about it.

2026-01-29 • via Nuitee
V
VALERIE • extended_group • fr
10
2026-01-21 • via Nuitee
A
Anastasia • couple • ru
10
Pros:

Just love it 🥰

2026-01-19 • via Nuitee
P
Pierre-Louis • solo_traveller • hk
7
Hotel needs refurbishing
Pros:

Nice pool with great view on the river Mekong.
The room was spacious.
The general manger was friendly.

Cons:

The property needs a proper refurbishment, for example the glass door of our room didn’t close properly, water from the bath tube was not working. Baby cot was old and wobbly. Overall the hotel looks old and all materials worn off. It might have been a fancy hotel when they opened but it’s really not the case anymore.

Service could be improved a lot:
The Hotel organized a birthday dinner for a guest and her large group of friends in front of the swimming pool with full-on lights and huge props and signs ‘love” etc. It didn’t feel right to privatize a public space of the hotel without being informed way in advance. If we would have known we would have had dinner outside of the hotel.
Also we had to wait a very long time, more than 30mn to be served at the restaurant because the chef told us they had to prepare in priority for the group of people which were part of the birthday celebration.

Food not memorable
Very average food unfortunately, and some days we had a buffet as part of the breakfast others we didn’t. No idea why the buffet wasn’t always available.

Location.

There is nothing to do around the hotel so 1 night is
More than enough.

2025-12-26 • via Nuitee
M
michael • extended_group • gb
10
2025-12-22 • via Nuitee
A
allan • couple • ee
8
2025-12-22 • via Nuitee
V
Voleap • couple • kh
9
2025-12-10 • via Nuitee
J
Jasmine • couple • gb
10
2025-11-27 • via Nuitee