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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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BBQ facilities
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Luggage storage
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Safety deposit box
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Tour desk
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Soundproof rooms
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Shared lounge/TV area
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Concierge service
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Kid meals
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Evening entertainment
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Outdoor furniture
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Cooking class
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Swimming nearby
Review Highlights
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Property Description
Luxurious Accommodation with Outstanding Amenities
Located in Phnom Penh, The Bale Phnom Penh by LifestyleRetreats offers a luxurious stay with top-notch amenities. The property features an outdoor swimming pool, free private parking, and a beautiful garden for guests to relax in.
Exceptional Dining and Service
Indulge in a culinary experience at the on-site restaurant or opt for convenient room service. The 24-hour front desk and concierge service ensure that all your needs are met promptly, while free WiFi is available throughout the property for your convenience.
Exciting Entertainment and Activities
Enjoy evening entertainment or explore the city with activities like cycling, promising a memorable stay. With air-conditioned rooms equipped with modern facilities, The Bale Phnom Penh guarantees a comfortable and enjoyable visit.
Book your stay at The Bale Phnom Penh by LifestyleRetreats for a truly remarkable experience!
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
People no matter the age stay for US$30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
What a phenomenal place! Absolutely stunning! It’s a gorgeous as it looks in the pictures and the rooms are huge and stunning. Food is delicious and reasonably priced. Staff are lovely. Yes, it’s out of Phnom Penh but this is why we booked it for a few days chilling at the end of our trip and it was perfect!
Nothing - loved everything about it.
Just love it 🥰
Nice pool with great view on the river Mekong.
The room was spacious.
The general manger was friendly.
The property needs a proper refurbishment, for example the glass door of our room didn’t close properly, water from the bath tube was not working. Baby cot was old and wobbly. Overall the hotel looks old and all materials worn off. It might have been a fancy hotel when they opened but it’s really not the case anymore.
Service could be improved a lot:
The Hotel organized a birthday dinner for a guest and her large group of friends in front of the swimming pool with full-on lights and huge props and signs ‘love” etc. It didn’t feel right to privatize a public space of the hotel without being informed way in advance. If we would have known we would have had dinner outside of the hotel.
Also we had to wait a very long time, more than 30mn to be served at the restaurant because the chef told us they had to prepare in priority for the group of people which were part of the birthday celebration.
Food not memorable
Very average food unfortunately, and some days we had a buffet as part of the breakfast others we didn’t. No idea why the buffet wasn’t always available.
Location.
There is nothing to do around the hotel so 1 night is
More than enough.
The staff are so friendly and full with love warming welcome
I’ve no any complaints for this property.
Calm atmosphere. The staff is friendly. The food is good. The relaxing athmosphere at the Mekong river is wonderful.
Everything was well maintained and incredibly beautiful. The food was amazing. The staff were attentive and kindly set up the room for a birthday as well as making a cake.
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Amazing staff, beautiful room and pool area! The staff did a flower arrangement for my boyfriend’s birthday and the room was perfect.
Amazing kind staff
Good breakfast
Loved the suite
A fan outside would be good
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