Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Family rooms
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Centrally located
Cons:
Small rooms
No elevator
Parking issues

Categories

Cleanliness
7.01
Some reports of humidity in the bathroom and maintenance issues.
Service
8.48
Good response from staff and general helpfulness highlighted.
Location
9.02
Proximity to Zócalo and central areas repeatedly praised.
Room Quality
6.97
Issues with small room size, hard pillows, and inadequate ventilation mentioned.
Amenities
7.5
Absence of elevators and limited TV channels noted.
Value for Money
7.96
Competitively priced for central location, though some complaints about reservation management.
Food and Beverage
8.01
Coffee and breakfast service with generally positive comments.
Overall Experience
7.48
Overall satisfaction with location and service, but several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:10

Property Description

Prime Location in Puebla Centro District
Hotel Frida is conveniently situated in the heart of Puebla, with key attractions such as Puebla Convention Centre and Biblioteca Palafoxiana just a short distance away. Guests can easily explore the city center and enjoy stunning city views from the balconies in each room.

Comfortable Rooms with City Views
Experience comfort and convenience in every room at Hotel Frida. From flat-screen TVs and private bathrooms to safety deposit boxes and cozy bedding, each room is designed to make your stay enjoyable and relaxing.

Convenient Amenities and Services
Enjoy a hassle-free stay with 24-hour front desk assistance, concierge services, and complimentary WiFi. Whether you're here for business or leisure, Hotel Frida ensures that your needs are met for a memorable stay.

Book your stay at Hotel Frida now and immerse yourself in the vibrant culture and attractions of Puebla!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.8
Based on 405 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 7.48
R
Rodríguez Mota • solo_traveller • mx
9
2026-09-10 • via Nuitee
A
Alejandro • couple • mx
4
Pros:

Desayuno ? No hay solo un cofre break

Cons:

Hace mucho calor en las habitaciones no se puede dormir

2026-09-07 • via Nuitee
T
Tomás • solo_traveller • mx
9
2026-09-06 • via Nuitee
V
Vázquez Sánchez • solo_traveller • mx
6
2026-09-03 • via Nuitee
G
Gloria • solo_traveller • mx
9
2026-08-28 • via Nuitee
S
Sandoval • solo_traveller • mx
9
Pros:

Todo bien

2026-08-28 • via Nuitee
V
Vázquez Sánchez • solo_traveller • mx
6
Cons:

La Recepción Pésima!!, parece que te estás registrando en algún reclusorio.

2026-08-24 • via Nuitee
D
Donis Rojas • couple • mx
10
2026-08-21 • via Nuitee
R
Renato • solo_traveller • mx
8
2026-08-19 • via Nuitee
V
VICTOR DANIEL • solo_traveller • mx
9
Pros:

Esta a 2 cuadras del zocalo, buena ubicación.

Cons:

El Internet no llega muy bien a ciertas habitaciones.

2026-08-19 • via Nuitee
M
Maciel • solo_traveller • mx
9
2026-08-12 • via Nuitee
R
Raul • family_with_children • mx
9
Convenient for visiting the downtown of Puebla city
Pros:

Location is in the downtown of Puebla and makes convenient for visiting around

Cons:

Probably they can at least provide a place to get water

2026-08-12 • via Nuitee
W
Wiliam Sánchez • solo_traveller • mx
9
2026-08-11 • via Nuitee
G
Gethse • solo_traveller • mx
5
2026-08-11 • via Nuitee
L
larios paez • solo_traveller • mx
5
Pros:

La cercanía con el centro de la ciudad, las instalaciones limpias y el valet parking.

Cons:

Me dieron un tercer piso (cuarto nivel) y había habitaciones disponibles en las plantas inferiores, al parecer por haberle contratado por la app y no directamente con el hotel, me tocó la habitación del corredor de las escalera ( la única ventana de la habitación era hacia el corredor de la escalera) y escuché en cada ocasión que alguien ocupaba las escaleras, la única puerta de servicios ( del personal de limpieza está a un lado de la puerta de la habitación, es decir mientras la puerta de servicios estaba abierta no se podía abrir la habitación que nos tocó.

2026-08-08 • via Nuitee
E
Elias • extended_group • mx
8
2026-08-02 • via Nuitee
M
Mario • solo_traveller • mx
10
Excelente servicio
Pros:

Limpieza y tranquilidad del lugar.
Personal amable en todo momento.

Cons:

No Aplica

2026-07-20 • via Nuitee
F
Fátima • family_with_children • mx
10
2026-07-19 • via Nuitee
V
Victoria • solo_traveller • mx
8
2026-07-18 • via Nuitee
D
Daniel • solo_traveller • mx
10
Pros:

La cercanía al centro

2026-07-17 • via Nuitee