Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Centrally located
Cons:
Small rooms
No elevator
Parking issues

Categories

Cleanliness
7.01
Some reports of humidity in the bathroom and maintenance issues.
Service
8.48
Good response from staff and general helpfulness highlighted.
Location
9.02
Proximity to Zócalo and central areas repeatedly praised.
Room Quality
6.97
Issues with small room size, hard pillows, and inadequate ventilation mentioned.
Amenities
7.5
Absence of elevators and limited TV channels noted.
Value for Money
7.96
Competitively priced for central location, though some complaints about reservation management.
Food and Beverage
8.01
Coffee and breakfast service with generally positive comments.
Overall Experience
7.48
Overall satisfaction with location and service, but several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:10

Property Description

Prime Location in Puebla Centro District
Hotel Frida is conveniently situated in the heart of Puebla, with key attractions such as Puebla Convention Centre and Biblioteca Palafoxiana just a short distance away. Guests can easily explore the city center and enjoy stunning city views from the balconies in each room.

Comfortable Rooms with City Views
Experience comfort and convenience in every room at Hotel Frida. From flat-screen TVs and private bathrooms to safety deposit boxes and cozy bedding, each room is designed to make your stay enjoyable and relaxing.

Convenient Amenities and Services
Enjoy a hassle-free stay with 24-hour front desk assistance, concierge services, and complimentary WiFi. Whether you're here for business or leisure, Hotel Frida ensures that your needs are met for a memorable stay.

Book your stay at Hotel Frida now and immerse yourself in the vibrant culture and attractions of Puebla!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 303 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 7.48
O
Oscar couple mx
4
2026-04-10 via Nuitee
R
Ramirez family_with_children mx
10
Pros:

La atención del personal del turno de la mañana

Cons:

La aptitud de la chica que estuvo en la noche

2026-04-09 via Nuitee
M
Mary Paz extended_group mx
10
2026-04-08 via Nuitee
I
Idania family_with_children mx
10
La habitación estaba limpia, cómoda y bien cuidada. Aunque el edificio es antiguo, tiene ese encanto colonial que combin
Pros:

Me hospedé en este hotel en el centro de Puebla, muy cerca del Zócalo, y la ubicación fue sin duda lo mejor de la experiencia. Está a unos pasos de la catedral, restaurantes y varios puntos turísticos, lo que hace muy fácil recorrer la zona caminando.

Cons:

Me gustó todo

2026-04-07 via Nuitee
B
Brisa Jacqueline family_with_children mx
10
Pros:

Excelente ubicación

Cons:

En la cama había algunos cabellos y el jabón del baño estaba lamoso

2026-04-06 via Nuitee
H
Hilarion family_with_children mx
9
Pros:

El personal muy amable, nos la pasamos genial en la estancia

Cons:

La regadera

2026-04-05 via Nuitee
J
Jose Luis family_with_children mx
8
Pros:

La atención del personal y la ubicación

Cons:

Calle en remodelación, ruido fuerte toda la noche.
El cancel de la regadera estaba sucio en la base

2026-04-05 via Nuitee
A
Arlo family_with_children mx
10
Excelente servicio
Pros:

Excelente servicio. Vamos a regresar!!!

2026-04-04 via Nuitee
O
Oswaldo Moreno Montes family_with_children mx
10
2026-04-04 via Nuitee
G
Gaby family_with_children mx
9
Pros:

Muy cerca del centro, con estacionamiento.

2026-04-03 via Nuitee
M
Miguel Angel family_with_children mx
10
Pros:

la atención, las instalaciones la cercanía

Cons:

las camas son un poco duras

2026-04-01 via Nuitee
A
Angélica extended_group mx
9
Bien pero con mala suerte
Pros:

Nos proporcionaron habitación al llegar (7.30am).

Cons:

La actitud de su recepcionista nocturno. Quien de entrada te recibe de mala gana , me negó la habitación, y en la.primera noche al.solicitarle al valet parking me dijo que tendría que llevar el auto yo misma de manera muy grosera.Y para mala suerte estaban haciendo trabajos frente al hotel de reeencarpentamiento, así que nos despertaron a las 6 am .

2026-04-01 via Nuitee
S
Silvia family_with_children mx
4
Pros:

Nada

Cons:

Ruidoso, sucio, descuidado, no había shampoo ni jabón, personal grosero y poco cortés

2026-04-01 via Nuitee
H
Herrerias Bernardino family_with_children mx
9
Pros:

Todo el lugar y servicio de calidad, excepto un detalle.

Cons:

Que despues de las 0000am tu tienes que llevar tu auto al estacionamiento, esta a la vuelta de la esquina pero seria un gran detalle que el servicio fuera 24 hrs.

Y esta ocasión no hubo agua caliente por la noche.

2026-03-30 via Nuitee
H
Herrerias Bernardino family_with_children mx
10
2026-03-29 via Nuitee
M
Miel family_with_children mx
9
Pros:

La atención de recepción ,muy amables

Cons:

El.agua tibia del baño

2026-03-29 via Nuitee
D
Diord extended_group mx
8
Buena
Pros:

Solo tome café, pero bien

Cons:

Las escaleras, y que me toco un tercer piso

2026-03-28 via Nuitee
A
Alvaro family_with_children mx
9
2026-03-27 via Nuitee
O
Ochoa family_with_children gt
8
Pros:

Todo muy lindo

2026-03-26 via Nuitee
A
Aguilar Montero family_with_children mx
10
2026-03-24 via Nuitee