Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Centrally located
Cons:
Small rooms
No elevator
Parking issues

Categories

Cleanliness
7.01
Some reports of humidity in the bathroom and maintenance issues.
Service
8.48
Good response from staff and general helpfulness highlighted.
Location
9.02
Proximity to Zócalo and central areas repeatedly praised.
Room Quality
6.97
Issues with small room size, hard pillows, and inadequate ventilation mentioned.
Amenities
7.5
Absence of elevators and limited TV channels noted.
Value for Money
7.96
Competitively priced for central location, though some complaints about reservation management.
Food and Beverage
8.01
Coffee and breakfast service with generally positive comments.
Overall Experience
7.48
Overall satisfaction with location and service, but several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:10

Property Description

Prime Location in Puebla Centro District
Hotel Frida is conveniently situated in the heart of Puebla, with key attractions such as Puebla Convention Centre and Biblioteca Palafoxiana just a short distance away. Guests can easily explore the city center and enjoy stunning city views from the balconies in each room.

Comfortable Rooms with City Views
Experience comfort and convenience in every room at Hotel Frida. From flat-screen TVs and private bathrooms to safety deposit boxes and cozy bedding, each room is designed to make your stay enjoyable and relaxing.

Convenient Amenities and Services
Enjoy a hassle-free stay with 24-hour front desk assistance, concierge services, and complimentary WiFi. Whether you're here for business or leisure, Hotel Frida ensures that your needs are met for a memorable stay.

Book your stay at Hotel Frida now and immerse yourself in the vibrant culture and attractions of Puebla!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 286 reviews
Cleanliness: 7.01
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 7.48
T
Torres • family_with_children • mx
10
Pros:

Muy tranquilo

Cons:

El primer día hubo mucho ruido y tardo el agua caliente

2026-02-28 • via Nuitee
G
Guadalupe Chávez • family_with_children • mx
9
Cons:

Que no tiene elevador 🤪

2026-02-28 • via Nuitee
J
JOSE • solo_traveller • mx
8
Agradable
Pros:

El inmueble cuidado y la decoración padre

Cons:

Solo un poco más de acojinamiento al colchón

2026-02-28 • via Nuitee
G
Giovanna • extended_group • mx
8
2026-02-23 • via Nuitee
A
Arevalo leyva • family_with_children • mx
10
Mi experiencia
Pros:

Muy cerca de la catedral a 10 minutos caminando muy bonito la próxima vez que regrese reservaré aquí.

Cons:

El ventilador de pedestal no funciona tiene la clavija rota y no se puede conectar.

2026-02-22 • via Nuitee
E
Esteban • family_with_children • mx
9
2026-02-13 • via Nuitee
C
Claudia • couple • mx
9
Descanso en el corazón de Puebla
Pros:

Lá ubicación, muy buena, el edificio colonial y que el ruido se aisla de la calle y está confortable y agradable el ambiente tranquilo adentro excelente ubicación.

Cons:

No hay Netflix y los canales de la tv son limitados

2026-02-12 • via Nuitee
M
Maria Guadalupe • family_with_children • mx
10
Pros:

El ambiente

2026-02-12 • via Nuitee
E
Emily • family_with_children • mx
4
Pros:

La ubicación

Cons:

Los cuertos heran muy pequeños, estaban sucios con manchas de moho, la tele no servía, la cerradura del cuarto no es nada segura es cerradura de cuarto por lo que con una moneda se habre. Le pedimos a la de limpieza que no entrará al cuarto y aun asi entró, no respeto. Las camas estaban muy duras y las almohadas también, de mala calidad. Lo único rescatable es el lobby se ve nice y la ubicación..No lo recomiendo

2026-02-10 • via Nuitee
J
JOSE LUIS BV • family_with_children • mx
8
Muy buen alojamiento pero no extraordinario
Pros:

La ubicación del hotel y la habitación era amplia

Cons:

Colchones incómodos y muchas escaleras

2026-02-08 • via Nuitee
E
E • family_with_children • mx
8
2026-01-31 • via Nuitee
M
MARTHA • family_with_children • mx
8
Pros:

La ubicación y el café de en la mañana.

Cons:

poca ventilación, zona de regadera con moho.
Muy poca la cantidad de jabón para uso.

2026-01-26 • via Nuitee
F
Fabiola • family_with_children • mx
8
Limpio y bonito pero necesita mantenimiento
Pros:

Lugar limpio, muy amables todos, muy rico el café con pan

Cons:

La habitación muy chiquita, no servía el teléfono y la TV no se veia bien

2026-01-24 • via Nuitee
S
Sael • family_with_children • mx
7
2026-01-23 • via Nuitee
A
Adrian Francisco • family_with_children • mx
7
Pros:

Ubicación

Cons:

Según dejan bajarte a registrar pero la policía. Se quería llevar mi auto.

2026-01-23 • via Nuitee
G
González Torres • family_with_children • mx
10
Pros:

Muy buena ubicación

Cons:

Nada, todo perfecto

2026-01-22 • via Nuitee
E
Erika Guadalupe • family_with_children • mx
9
2026-01-21 • via Nuitee
V
victor • family_with_children • mx
4
2026-01-21 • via Nuitee
M
Marco Antonio • couple • mx
9
Muy buena
Pros:

La ubicación

Cons:

Que no cuenta con un espejo para verte completo al alistarse para verte antes de salir del hotel

2026-01-19 • via Nuitee
R
Roberto Azael • family_with_children • mx
8
Pros:

La sercania

2026-01-19 • via Nuitee