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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Babysitting/child services
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Baby safety gates
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Wine/champagne
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Coffee Shop on site
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Fruits
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Pet bowls
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Pet basket
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Strollers
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in the stylishly decorated rooms at Hyatt Centric Gran Via Madrid, offering city views, 55-inch TVs, and custom-designed furniture for a comfortable stay.
Culinary Delights
Savor a buffet breakfast daily and visit Hielo y Carbón for local meats and an extensive wine list. Enjoy a vermouth or gourmet coffee at Ondas while tapping your feet to lively tunes.
Convenient Amenities
Benefit from a 24-hour gym, free WiFi, and room service. Explore Madrid easily with the hotel's central location and nearby metro station.
Book now for an unforgettable experience at Hyatt Centric Gran Via Madrid.
Please note that the property reserves the right to pre-authorize credit cards prior to arrival.
Please note that when booking 5 or more rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Property Video
Guest Reviews
Great hotel
Very central location
À unique experience during the éclipse night
Room was nog and comfortable
Staff friendly and professional
הכל מושלם
כלום הכל היה מושלם
Centrally located
None
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الموقع بالسنتر كل شي حولك فندق نظيف وخدمة ممتازه
صغر حجم البلكونه
Very Helpful staff and good breakfast
nothing
Insuperable cómodo muy buen desayuno en plena gran vía
Location, friendly staff
Late menu
موقعه مقابل بريمارك وبالقرب من كل شي
الغرفه ديلوكس مساحتها جيده السرير ممتاز
نظافة الغرفه اول باول
الازعاج مساء بوفيه الافطار قليل
Great location, right in the middle of Grand Via. The food is great especially the breakfast. The room is big and high ceiling.
Organização e limpeza
Gostei de tudo
Location
Loved this hotel! Great location! I stayed here for about a week and every other day I would get a little treat in the room which was so sweet! When I checked in, I had to wait a little bit which was fine because I was early, so I sat in the lobby having a cappuccino. I was so tired from coming in from Los Angeles so grateful I only had to wait about an hour.
The room is nice and spacious for a hotel in Europe and so is the bathroom, so normal to me, which was excellent! The people here are so nice! Customer service is just amazing! I ate breakfast once, so many choices, it was amazing, I am just not a breakfast person, but I had to try it once. I also had dinner at the restaurant once. I believe it was on the third floor, maybe second. OMG. I wanted to get the same meal every night, but I controlled myself. The meat just came right off the bone. I don’t remember what it was called but they cook it for more than 24 hours and there is a picture attached. Short rib possibly? Anyway, it was delicious.
I also went to the rooftop one night for dinner and drinks once. It is beautiful up there. The smoking area door kept opening and blowing smoke on me, which was annoying. The food was OK up there. It’s more about the cocktails and the view. View is good. Ok. Interesting.
At the end, there were some charges on my room that were not mine so double check your folio when you leave. That’s not on them. That’s on some sneaky person.
They were also very helpful when I could not find an Uber so I made sure to get a taxi through them for the airport the next day.
I wish I had gotten more pictures of the room. It was gorgeous! I would definitely stay here again!
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