Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Old room furnishings
Spa closed
Shower pressure issues

Categories

Cleanliness
8.34
Several reviews mention the hotel being clean, but there were concerns about the shower, impacting overall cleanliness sentiment.
Service
9.11
Most reviews highlight the staff as friendly and helpful, leading to a high service rating.
Location
9.15
Repeated mentions of great location for exploring the city and proximity to transport links justify a high location score.
Room Quality
8.6
Generally good feedback regarding room comfort and cleanliness, except for some mentions of rooms being old.
Amenities
8.13
While the amenities like breakfast were appreciated, the closed spa and cold jacuzzis slightly lower the score.
Value for Money
8.79
Overall value perception derived from positive mentions about location, cleanliness, and service.
Food and Beverage
8.64
Reviews mention a good variety in breakfast, suggesting a solid food and beverage rating.
Overall Experience
8.81
General satisfaction expressed in multiple reviews, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:35

Property Description

Central Location in Sorrento
Hotel Michelangelo, located in the heart of Sorrento, offers air-conditioned rooms and a refreshing outdoor pool. Just a short stroll from Sorrento train station, this convenient location makes exploring the city a breeze.

Comfortable Accommodations
The rooms at Hotel Michelangelo boast a cozy ambiance with wooden furniture and tiled floors. Each room is equipped with modern amenities including a private bathroom, TV, and minibar, ensuring a comfortable stay for all guests.

Delicious Dining Options
Indulge in a culinary journey at the hotel's restaurant, serving daily changing menus of authentic Neapolitan cuisine. Start your day right with a generous breakfast buffet featuring a variety of sweet and savory options.

Ready to experience the charm of Sorrento at Hotel Michelangelo? Book your stay now!

Important information:

The swimming pool is open from April until September.

Room rates on 31 December include a gala dinner. Extra guests will be charged separately.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    People 3 years old and over stay for € 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2440 reviews
Cleanliness: 8.34
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.13
Value for Money: 8.79
Food and Beverage: 8.64
Overall Experience: 8.81
M
Melissa family_with_children us
10
Great value, location and staff. We really enjoyed our time here.
Pros:

Spacious room and layout with the kids upstairs in their own space and us downstairs. Staff was very friendly and breakfast was fantastic!

Cons:

It was right in the middle of town which is great but if I went back I might want to be closer to a sea view.

2026-06-06 via Nuitee
J
James solo_traveller us
9
Great value
Pros:

Great staff, room, breakfast and location.

Cons:

You had to go to the 5th floor to get a pool towel - the pool was on the first floor.

2026-06-06 via Nuitee
P
Petra solo_traveller de
8
2026-06-04 via Nuitee
S
Suzanne solo_traveller ie
9
Irish review
Pros:

We had a really good experience. Super location, staff were brillant, spotless clean. Great all round

Cons:

Nothing

2026-06-03 via Nuitee
M
Massimo extended_group it
7
Pros:

Struttura milito
Carina accogliete e ben organizzata nel centro di
Sorrento

Cons:

Troppa confusione è rumori dalle
sette del mattino tra le camere , gli ospiti che parlano senza rispetto
Per gli altri . Ma questo
Non dipende dalla struttura

2026-06-01 via Nuitee
A
Aine couple ie
9
2026-05-31 via Nuitee
M
Mehmet couple tr
10
2026-05-30 via Nuitee
F
Frank couple ch
8
Zentral gelegen aber etwas in die Kahre gekommen
Pros:

Lage und Parkmöglichkeit

2026-05-30 via Nuitee
A
aftahrsgrl Family Montreal, Quebec
8
Mom and daughter take Italy! 🇮🇹
Pros:

Loved this hotel! Right in the center of Sorrento, close to shops, restaurants etc.
lots of hills but the main drag is flat. The pools are not heated but the jacuzzi was and it was warm at 96. My favourite pool was on the roof top. I had it all to myself at one point!
Lots of tanning beds and great views!
Monika and Hugo on the 5th floor bar were so friendly and nice!
Live entertainment one night was great ambiance.
Giuseppe at the restaurant was on point with service and so friendly too! Actually, the restaurant team was very good and the food was top notch!!! So delicious! 🤤
Our only negative experience was the front desk not being very accommodating in regard to our room… We booked with Air Canada Vacations two separate beds with balcony and paid for the upgrade for the better accommodation. I then emailed the hotel prior to our trip to get a balcony and close to an elevator for my mom. We got a tiny room with one bed no balcony but a decent walk to the elevator. We had a view of a driveway. Yes the room was clean and updated but when I asked to get what we paid for they said no. We would have to wait another day and pay 30 or 40 💶 a day to get what we paid for already with ACV! When you pay a lot of money already this was disappointing. I wish the front desk would have liaisoned with ACV to meet our needs instead of turning it around on us. The rest of the front desk staff were very helpful answering any questions we had and booking taxis for us and dinner reservations in town :) We made the best of it anyways! We were only in the room to sleep and get ready really anyways! A must go for dinner is to O’parruchianno La favorite in Sorrento short walk from the hotel. Dinning under the lemon groves and they invented the cannelloni! DELICIOUS 😋 quick taxi to the marina to take the ferry to Capri and Naples. I’m sad to be back here!! I could imagine a life there. Grazie Mille to the staff at Hotel Michelangelo again!! Ciao Ciao! ❤️❤️👏🏻😊😘

2026-05-29 via Tripadvisor
6
64joannaj Couples
6
Did not meet expectations
Pros:

This hotel was recommended by a tour company and all other experiences from Transportation to lodging to excursions has been five out of five.

Our room had towels with holes in them, was not terribly clean, and the service was hit and miss. Though it was a superior room with a balcony it feels very small. The location is excellent however. Our request to fix broken windows and extra bedding for a very uncomfortable bed were met graciously and we appreciated the response. The breakfast buffet was nice.

Just so so overall.

2026-05-29 via Tripadvisor
B
B6983ASlindan Family
10
Michelangelo was a big hit, fabulous hotel
Pros:

My teenage daughter & I just spent a long weekend in Sorrento, a place we have never been to before. We booked a Hotel Michaelagelo as it was a short walk from the main square, looked typically Italian in decor & has very good reviews.
Upon arrival we received a warm welcome & help and help with our cases to our room.
The room was very spacious, extremely clean, with a unexpected large patio area. I was slightly concerned that the hotel & our side of the hotel was next to the train station but we could see if from
Our patio & barely heard a train so it was completely fine. We had bed & breakfast & I can’t say enough how immaculate the restaurant was, the food & drinks choice was huge & the staff were so friendly & attentive.
We spent three nights at the hotel, enjoyed drinks in the outdoor sky bar, we used both the jacuzzi & top floor warm little pool.
There was stunning views & being a ten minute walk from our ge main square was great too. I would love to return to Hotel Michelangelo as it was better than we hoped for in every way.

2026-05-29 via Tripadvisor
S
Stanley couple us
8
Lovely
2026-05-29 via Nuitee
L
LISA couple gb
9
Super Sorrento Hotel
Pros:

Great location , super helpful staff - at desk and especially in breakfast restaurant and sky bar . Very near train station for travel to pompei . And super easy to walk to main square and shopping/ restaurant street. Will definitely return.

Cons:

Small issue only - no complimentary water in room or complimentary toiletries in bathroom As I would expect from a hotel of this calibre in a deluxe suite.

2026-05-24 via Nuitee
O
Oscar couple us
10
Excellent nice and modern hotel, renovated, very close to the Main Street on Sorrento
Pros:

The location was excellent, the hotel has two elevators ,breakfast buffet was great, hotel was quiet and the staff was also amazing, the was this girl on the front desk that we interacted with her a few times and she was always helpful, with great attitude and willing to provide advise or to guide you thru .
There is a very nice bar terrace on the fifth floor where you can actually see the ocean from there during the day.

Cons:

The only thing that I didn’t like was that my room that was located on the six floor was facing the rail tracks of the local train , since the train station is almost about a block from the back of the hotel, but I was never disturbed on my sleep because the local train doesn’t run after midnight , and also the room had a very good sound proofing doors on the balcony,

2026-05-22 via Nuitee
L
LadyBarbara Couples
10
Fabulous hotel, first class experience.
Pros:

A really lovely hotel.
Spotlessly clean, well placed and very pleasant and professional staff.
Ideally situated in Sorrento.
Nice,bright and modern bedrooms.
Large bathrooms and huge shower.
Varied breakfast menu with immaculately presented staff.

2026-05-21 via Tripadvisor
J
Julia couple ar
10
Muy bueno! Recomiendo el hotel!!
Pros:

Bien ubicado. Cerca de la estación y del centro histórico, puerto.

Cons:

Una recomendación: mejorar el área de desayuno. Hay mucho ruido. Capacitar al personal con el armado de mesas y retiro de vajilla para que se realice con más suavidad.

2026-05-20 via Nuitee
T
trevorv829 Couples Upminster, Greater London, England
10
Fantastic location in heart of Sorrento
Pros:

Fantastic position … 5 minutes walk from train station and supermarket, 15min walk to main square (lots of cafes and shops en-route to the square) Many restaurants and bars in the square and further 5mins to Old Town and steps down to the Ferry Port. Walking distance to Marina Grande where fishing village and lots of restaurants,
Hotel had everything you need .. very helpful staff at reception, rooftop bar open from 12noon each day with hot tub (swimming pool and sun deck on 1st floor and another hot tub on 6th) We had room with a balcony which was lovely for sitting out after a long day travelling. Special mention to Francesco in the dining room who always greeted us for breakfast and gave us such useful information from his wide experience of the area and great places to visit. I reviewed many hotels before booking this one and would definitely recommend for both location, next to all amenities, care from staff and nothing was too much trouble

2026-05-14 via Tripadvisor
P
Peter couple am
4
Ok but wouldnt rush back to this hotel.
Pros:

Location was fairly central.

Cons:

It desperately needs a refurb. It is dated and run down, lift carpets are dirty and smelt. There are many unused parts with untapped potential which could so easily bring some life to the hotel.

2026-05-14 via Nuitee
1
12ashlieb Family
10
Wonderful Welcome to Italy
Pros:

I had a WONDERFUL stay here - 4 nights (departed on day 5). It was my first trip to Italy and the first leg of our 2 week trip (went with my 3 siblings in memory of our mother who passed). Their rooms are comfy and updated. Huge bathrooms/showers. Location was great! Their staff was aMAZing!! Their breakfasts had variety and something for everyone - their wait staff went above and beyond (HUGE shoutout to Francesco and Giuseppe). EVERYONE was so very kind, warm and welcoming - and quite funny when you get to talking to them. Extremely memorable! The 3-course dinners were pretty amazing as well. Something different every night and a lot of items I wouldn't order and was pleasantly surprised!

2026-05-12 via Tripadvisor
דנט couple il
10
We had a wonderful stay at this hotel in Sorrento! The place is absolutely charming, with a beautiful atmosphere and eve
Pros:

We had a wonderful stay at this hotel in Sorrento!
The place is absolutely charming, with a beautiful atmosphere and everything was clean and comfortable. The staff was amazing — so friendly, helpful, and welcoming throughout our entire stay.

The food was delicious, fresh, and full of flavor, and the location was absolutely perfect — close to everything and ideal for exploring Sorrento.

Since we were celebrating our honeymoon, the hotel surprised us with a complimentary upgrade to a much better room with a beautiful balcony, along with a bottle of champagne waiting for us. It was such a thoughtful and special gesture that made our stay even more memorable.

We truly enjoyed every moment and would happily recommend this hotel to anyone visiting the area!

2026-05-10 via Nuitee