Savoy Hotel

Hotels
9.2 (667 reviews)
198 Baker St. , Nelson , ca

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and welcoming staff
Great location with beautiful views
Cons:
Small room sizes
Inconsistent cleanliness and service availability

Categories

Cleanliness
8.6
Some guests reported issues with the cleanliness and functionality of amenities.
Service
9.98
Staff were consistently described as friendly and welcoming, enhancing the overall experience.
Location
9.61
Excellent location with nearby restaurants and scenic views.
Room Quality
8.56
Rooms were often mentioned as small, affecting the comfort level.
Amenities
9.09
Amenities such as the sauna and hot tub received positive feedback.
Value for Money
9.05
Guests felt the pricing was fair, although some expressed a desire for better value.
Food and Beverage
9.1
The presence of nearby quality restaurants contributed positively to the dining experience.
Overall Experience
9.57
Despite some shortcomings, the overall sentiment was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:06

Property Description

Luxurious Accommodations

Savoy Hotel in Nelson offers a touch of elegance with every stay. Each room is equipped with a coffee machine for your morning brew, and some even feature a fully-equipped kitchen for your convenience. Relax in front of the flat-screen TV after a day of adventure.

Relaxation and Recreation

Unwind in the hotel's sauna or hit the slopes at the nearby Whitewater Ski Resort. For the more adventurous guests, bike rentals are available for exploring the picturesque surroundings. And don't forget to take advantage of the discounted lift tickets during the winter season.

Exceptional Service

Our dedicated staff is committed to making your stay unforgettable. From check-in to check-out, we are here to cater to all your needs and ensure a seamless experience.

Experience luxury and comfort at Savoy Hotel. Book your stay now for a memorable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YCG

Location

Guest Reviews

9.2
Based on 667 reviews
Cleanliness: 8.6
Service: 9.98
Location: 9.61
Room Quality: 8.56
Amenities: 9.09
Value for Money: 9.05
Food and Beverage: 9.1
Overall Experience: 9.57
D
Dan couple us
8
Nice clean comfortable room, great location. Note stairs and parking situation.
Pros:

Location was perfect, central. Rooms were clean. Bed was comfortable. Considering availability in the area, price was ok.

Cons:

Tiny ice maker in common area. Party with DJ on the rooftop till 10pm, lingering loud guests afterward. Didn't realize I would have to pay extra for parking.

2026-08-28 via Nuitee
J
Julia couple ca
5
Nice rooms but no staff to deal with noise issues
Pros:

Nicely decorated rooms

Cons:

No staff at night so if there were noise issues from other guests it was a problem.

2026-08-27 via Nuitee
D
David couple ca
9
2026-08-26 via Nuitee
P
Peter extended_group sg
8
2026-08-25 via Nuitee
D
Damian solo_traveller au
8
Solid choice would stay again
Pros:

Hot sauna and rooftop spa views are beautiful.

Cons:

The showers look pretty fancy but some features weren't working.

2026-08-25 via Nuitee
C
Can.Ita.Ma solo_traveller ca
8
2026-08-21 via Nuitee
D
Donald solo_traveller ca
10
2026-08-21 via Nuitee
S
Steve couple ca
10
2026-08-18 via Nuitee
G
George couple ca
1
DID NOT EVEN GO once we realized it wasn't handicapped accessible.
Cons:

Either Booking.com or the Savoy was remiss in the description of the hotel: there are no elevators. Didn't discover this until after we'd paid, nonrefundable. Chose not to stay--my 82 year old husband walks only with assistance. BOO!

2026-08-18 via Nuitee
M
Marcin solo_traveller pl
9
2026-08-18 via Nuitee
M
Mary J couple ca
9
Pros:

Very comfy beds

2026-08-17 via Nuitee
A
Arley couple ca
8
Pros:

Great location, very comfortable room and lovely amenities such as hot water on demand for tea and coffee.

2026-08-17 via Nuitee
G
Gordon solo_traveller ca
9
2026-08-16 via Nuitee
M
McCandless couple ca
1
Cons:

Very disappointing experience. The room was extremely small and the bathroom was very dirty and unpleasant.

The biggest issue, however, was being charged an additional $243 after I checked out despite having already prepaid the full cost through Booking.com. The charge appears on my credit card as Savoy Hotel. When I contacted the hotel, they said they didn’t charge me and therefore couldn’t refund it. Booking.com also confirmed they have no record of the additional charge.

Being charged more than double what I agreed to pay and then being told nobody can explain or take responsibility for the charge is extremely frustrating. I would not stay here again.

2026-08-10 via Nuitee
C
Clifford couple us
10
Always enjoyable. We'll be back.
Pros:

Great spot downtown.

Cons:

It's a boutique hotel with a European feel.

2026-08-08 via Nuitee
R
Ron couple us
7
I mistook this hotel for what I wanted but was rewarded with a new find.
Pros:

It’s cool. It starts out feeling a little
‘Budget’ but when you get past the security door it is cool and comfortable. Very peaceful.

Cons:

No parking

2026-08-05 via Nuitee
P
Papabear6112 solo_traveller ca
6
Pros:

Renovations were kinda cool

Cons:

No parking

2026-08-05 via Nuitee
B
Boquien couple fr
8
Comfy but small
Pros:

The communal coffee area was nice

Cons:

The room was very small

2026-08-05 via Nuitee
N
Nick Nelipovitch couple ca
8
Good
Pros:

Great location on the edge of the city centre. Rooms look great and feature comfy beds. There is a nice common area in the middle of the building with coffee/tee and cold beverages. The rooftop terrace provides panoramic views over the surrounding mountains.

Cons:

The rooms are on small side and don’t have closets. There are only three wall hangers for your clothes.

2026-08-04 via Nuitee
N
nelsontS1354PK Solo travel
10
Great classic hotel
Pros:

I had booked with diff hotel , they double booked me so they made arrangements to stay at the savoy, my stay was great probley the best shower ever have had they are simpler to a cruise ship fantastic , friendly staff great experience I would highly recommend

2026-08-02 via Tripadvisor