Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
5.4
Multiple reviews mentioned cleanliness issues such as being filthy, mold in the bathroom, and insect's cocons.
Service
8.9
Reviews positively highlighted the helpfulness and friendliness of the staff.
Location
9.4
Consistently praised for its excellent location near the Royal Palace and eateries.
Room Quality
6.4
Some rooms were described as comfortable, but others noted poor maintenance and discomfort.
Amenities
7.4
Basic amenities were mentioned with some complimentary services, but noted lack of hot water and toilet paper.
Value for Money
6.4
Value was discussed, with some feeling that the price did not reflect the quality of the stay.
Food and Beverage
7.9
Mentioned the presence of nearby local eateries; however, food quality wasn't a significant focus.
Overall Experience
7.4
General sentiment was mixed, with significant positives and negatives that balanced the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:43

Property Description

Luxurious Rooms with Modern Amenities

Indulge in comfort at The Artist Residence in Phnom Penh. Each room is equipped with a flat-screen TV, air conditioning, and free Wi-Fi. The private bathrooms feature complimentary toiletries, and you can enjoy a good night's sleep on the cozy bedding.

Convenient Facilities and Services

Experience convenience with our 24-hour front desk, ticket service, and luggage storage. Relax on the terrace or take a leisurely stroll to nearby attractions such as the National Museum and Royal Palace Phnom Penh.

Ideal Location for Exploring

Located just steps away from the Mekong River and within walking distance to Wat Phnom Mountain, The Artist Residence offers a prime location for exploring the city. Book your stay now and immerse yourself in the charm of Phnom Penh at The Artist Residence.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 327 reviews
Cleanliness: 5.4
Service: 8.9
Location: 9.4
Room Quality: 6.4
Amenities: 7.4
Value for Money: 6.4
Food and Beverage: 7.9
Overall Experience: 7.4
F
frank • solo_traveller • kh
4
2026-07-09 • via Nuitee
R
Rochelle • solo_traveller • vn
3
They need to close for a month to fix all the broken things/ repaint/ thoroughly clean then it'll be
Pros:

Very good location and all the rooms have potential but they need a lot of work. It's a really nice building and from the photos, we were excited to stay but sadly I think these photos are over 5 y.o.

Cons:

Wayne on reception greeted us, and there was a huge cobweb behind him. When I pointed it out, he was already aware but not at all fazed.

He sent us up 5 flights of steep stairs to 501 and 502 - he talked a lot about leaving the key card in for the electricity because the 5th floor is the hottest so we should keep the AC running. 502 (mine), the A/C didn't work and 501 didn't have anywhere for the key card. I went back down and he said 501 electricity works without needing the key card, and he said he'd send somebody up to fix my AC.
We went out, when we got back they said I had to move to 201 because 502's AC didn't work. In 201, the TV didn't work but the important things were clean (bedding and towels) but there were cobwebs on the ceilings. The mattresses were on the floor which doesn't bother me but I'm not a diva/ elderly. The staircase to the beds was sturdy but a tall person couldn't have stood up up there.

Also, the plug sockets were hanging off the walls and many didn't work. I had to unplug the fridge to charge my phone and my friend luckily had purchased a longer wire phone charger because the only socket working was close to a window. The room door also didn't lock, Wayne says it locks from inside then you need the key to open again. Not so, we tried.

And Christine washed up in 501 then had a shower and some of the rice from our breakfast appeared in her shower so the plumbing's bad also.

2026-07-09 • via Nuitee
P
Phoebe • solo_traveller • au
7
Lovely place and owners. Would stay again.
Pros:

- Staff were great and took my bags up the 8 flights of stairs (I was on the top floor) which was a massive help
- Staff were always smiley and happy to have a chat especially main owner couple
- My flight was delayed and I arrived at 1:30am and the staff stayed up to ensure I could check in and already had the aircon on in the room so it was cold and nice to arrive to
- Room was spacious and good hot water and fridge is super handy and also had water bottles on arrival
- Great location close to riverside and a whole bunch of restaurants and Royal Palace

Cons:

- The stairs were intense (not the most large luggage friendly) but staff will help if needed. It is a good workout
- Bit of mould in the bathroom but understandable since it is very high heat and humidity

2026-06-19 • via Nuitee
E
Evgenii • solo_traveller • ge
5
2026-06-05 • via Nuitee
C
Caroline • family_with_children • fr
2
Décevant
Pros:

La recherche de solution de l’hôte

Cons:

J’ai payé pour 2 nuit mais arriver dans la chambre il y avait du produit et l’odeur chimique s’était imprégnée dans la pièce. Sans compter le nombre de fourmis présente. Étant donner que je n’avais pas payer pour cela j’ai été très mécontente et déçu. J’ai demander remboursement et ça a été refuser. J’ai donc pu avoir une autre chambre qui malgres tout ne convenait pas et j’ai du négocier pendant un long moment. Au final j’ai pu dormir qu’une seule nuit et je me suis faite rembourser la deuxième. La deuxième chambre sentait moins le produit mais j’ai retrouvé des faux cils et des cheveux dans le lit ét dans la salle de bain. Je souligne quand même le professionnalisme et le faite qu’il est chercher des solutions pour nous satisfaire.

2026-05-21 • via Nuitee
K
Keith • solo_traveller • us
10
Le vie du Phnom Penh!
Pros:

This place radiates the charm of 1930’s French Indochina set in the vibrant heart of Phnom Penh. Curved wooden banisters, hinting at clandestine corners and old-world charm. Just up the street from the National Museum and a few minutes tuk-tuk travel to the Royal Palace. Walk the other way to many bars and local restaurants.

Cons:

So long as you’re ready for lots of spiraling stairs, nothing!

2026-05-18 • via Nuitee
F
Françoise • couple • fr
8
Bon séjour dans un super quartier. Un coup de neuf serait bienvenu...
Pros:

Très bien situé, dans une rue en plein centre. Très grande chambre avec mezzanine, avec balcon donnant sur la rue. Grands lits très confortables. Les deux ou trois (jeunes) personnes qui gèrent l'accueil et le bar sont extra.

Cons:

Certains équipements ne sont pas fonctionnels, le mobilier (chaise ou tables) et installations sont parfois un peu vieillots et dégradés. L’ensemble de l'établissement mériterait un rafraîchissement.

2026-05-03 • via Nuitee
H
Hoftun Johnsen • solo_traveller • no
8
Great location, good value for money, a bit hard beds.
2026-04-21 • via Nuitee
J
Jade • solo_traveller • nz
7
2026-04-18 • via Nuitee
C
Carme • solo_traveller • es
4
Un hostal decebedor amb una ubicació excel·lent
Pros:

El gran avantatge era la ubicació a la ciutat, molt a prop del riu Tonle Sap, a tocar del Palau Reial i pràcticament davant del Museu de Phnom Penh, que és una delícia.

Cons:

Ni el noi de recepció de dia, ni l'hostal, força brutejat i sense encant, ni el preu, que considero car.

2026-04-10 • via Nuitee
K
Kelian • couple • de
7
Pros:

The staff is really caring and friendly, but the pictures show a place 15 years ago...

2026-04-09 • via Nuitee
P
Paaaola • solo_traveller • fr
3
Sale mais personnel très aimable
Cons:

Cafards, fourmis, vers parasite qui sortent du robinet, fuite d'eau. Chambre sans fenêtre qui sent l'humidité. Pas moyen d'empêcher les moustiques d'entrer par la ventilation qui fait un bruit de tracteur.

2026-03-31 • via Nuitee
A
Amélie • solo_traveller • fr
10
2026-03-23 • via Nuitee
O
Oleksii Li • solo_traveller • ua
7
Good. location. OK for 2-3 nights stay
Pros:

Good location. Night markets, dining and riverside in a few minutes. I payed extra and stayed in the room on 1st floor. Washing machine and kitchenette ate the point. The internet is not good but OK.

Cons:

Bathroom is not comfortable at all. No sponge or soap to wash dishes. Fridge has leak. Some ants. AC placed awful. Shower faucet sprinkling in all possible directions. A bit noisy

2026-03-22 • via Nuitee
M
michel • family_with_children • th
5
2026-03-13 • via Nuitee
A
AndySA89 • family_with_children • kh
9
Pros:

Good location and large room

Cons:

Was a little overpriced

2026-03-12 • via Nuitee
O
ozgecan • family_with_children • tr
9
2026-03-08 • via Nuitee
L
Lemarié • family_with_children • fr
8
Satisfaisant tout en méritant un coup de propre
Pros:

Je suis revenue ici pour la 3eme fois car c’est bien situé et pratique pour une chambre solo parfois au meme prix qu’en dortoir... et que j’aime bien le personnel

Cons:

Les salles de bains mériteraient vraiment un coup de neuf. C’est étroit, rouillé par endroit, un peu sale et mon papier toilettes etait très humide.

2026-03-06 • via Nuitee
E
Eliott • extended_group • fr
4
2026-03-03 • via Nuitee
I
Ingrid • family_with_children • fr
7
Bien pour un bref passage. Mais il y a mieux aux alentours
Pros:

La localisation

Cons:

L’état général du logement et la propreté laisse à désirer.

2026-03-03 • via Nuitee