Sky Serra Hotel

Hotels
•
Sky Hotéis
9 (4896 reviews)
Rua Tirol, 149 , Gramado , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Tour desk
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Café da manhã variado
Funcionários prestativos
Cons:
Limpeza inconsistente
Problemas de qualidade nos quartos

Categories

Cleanliness
8.46
Multiple reviews mentioned issues with room cleanliness and missed cleaning services.
Service
9.43
Generally positive feedback on service, but some complaints about overzealous promotion and insufficient staff.
Location
9.97
Location received praise for being excellent and quiet.
Room Quality
7.92
Complaints about hard beds, poor quality pillows, and maintenance issues.
Amenities
8.95
Amenities were generally liked, but some dissatisfaction with swimming pool and paid parking.
Value for Money
8.41
Some reviews pointed to feeling overpriced for the service and food quality provided.
Food and Beverage
8.96
Breakfast variety appreciated, but quality of baked goods received negative comments.
Overall Experience
9.93
Mixed experiences but overall still positive indications of willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:05

Property Description

Luxurious Accommodation
Sky Serra Hotel offers elegant rooms equipped with modern amenities, ensuring a comfortable stay for all guests. Each room features a wardrobe, a flat-screen TV, and a private bathroom, providing a relaxing retreat after a day of exploring Gramado.

Convenient Services
With a 24-hour front desk and tour organization services, Sky Serra Hotel goes above and beyond to meet the needs of its guests. Enjoy the convenience of free WiFi throughout the property and take advantage of the helpful staff who are always ready to assist with any inquiries or arrangements.

Delicious Dining Options
Start your day right with a delicious à la carte breakfast at Sky Serra Hotel. Indulge in a variety of freshly prepared dishes to energize yourself before heading out to discover the nearby attractions.

Book your stay at Sky Serra Hotel now and experience the perfect blend of comfort, convenience, and culinary delights.

Important information:

Please note that the hotel charges a 10% service fee.
The pool will not be available until May 31th 2023.
All outlets are 220 voltz

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 4896 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 7.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.93
L
Lauermann • family_with_children • br
10
Pros:

Ambiente super agradável, funcionários educados , quarto maravilhoso e café da manhã excelente.

2026-03-21 • via Nuitee
R
Rebeca • family_with_children • br
10
2026-03-21 • via Nuitee
P
Pedrini • family_with_children • br
8
2026-03-21 • via Nuitee
G
Garcia • couple • br
10
Perfeita
Pros:

Gostamos da localização do quarto, a limpeza , a cordialidade dos colaboradores, café maravilhoso, piscina top.

Cons:

Nada a declarar

2026-03-20 • via Nuitee
D
Dos Santos • family_with_children • br
9
Gostei
Pros:

Hotel bem localizado e instalações boas. Café da manhã muito bom

Cons:

Piscina infantil muito suja,água estava turva,aparentemente suja,bem diferente da piscina dos adultos.

2026-03-20 • via Nuitee
M
Marcos • family_with_children • br
9
Pros:

O hotel é bem localizado. Funcionários bem receptivos. O apartamento é bom. Uma piscina aquecida para relaxar no final do dia. Café da manhã bem completo e delicioso.

2026-03-20 • via Nuitee
J
Joao Vitor • couple • br
10
2026-03-20 • via Nuitee
A
Alejandro • extended_group • ar
10
2026-03-20 • via Nuitee
J
Jose • extended_group • br
8
2026-03-19 • via Nuitee
N
Nina Carla • family_with_children • br
10
2026-03-19 • via Nuitee
V
Viviane • family_with_children • br
10
Pros:

Tudo

Cons:

Nada

2026-03-18 • via Nuitee
G
Guilherme • couple • br
10
2026-03-18 • via Nuitee
A
Alana • couple • br
7
2026-03-18 • via Nuitee
T
Tayná • couple • br
10
2026-03-18 • via Nuitee
S
souza nascimento • couple • br
8
Gostei muito e voltaria com certeza
Pros:

Estrutura

Cons:

Longe do centro

2026-03-18 • via Nuitee
M
Matheus • couple • br
10
Ótima
Pros:

Café da manhã

Cons:

Nada

2026-03-17 • via Nuitee
C
Claudete • family_with_children • br
10
Pros:

A localização era adequada aos meus propósitos e o café da manhã é excelente. Sem falar na simpatia e cortesia dos funcionários.

Cons:

Poderia ter mais um elevador

2026-03-17 • via Nuitee
P
Paulo • couple • br
10
2026-03-17 • via Nuitee
G
Gabriela • couple • br
8
Boa!
Pros:

O hotel é bom, tudo limpinho!

Cons:

Minha única ressalva é a tv não ter Netflix 🥲 só funciona canais abertos, isso é um ponto negativo queria muito ter deitado naquela cama tão boa e olhado uma Tevezinha 😅

2026-03-17 • via Nuitee
M
Mattos • family_with_children • br
10
Ótima!
Pros:

Quarto confortável, limpeza excelente!
Recepção muito disponível.
O hotel é ótimo! Café da manhã maravilhoso.

2026-03-17 • via Nuitee