Sky Serra Hotel

Hotels
•
Sky Hotéis
9 (4896 reviews)
Rua Tirol, 149 , Gramado , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Tour desk
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Café da manhã variado
Funcionários prestativos
Cons:
Limpeza inconsistente
Problemas de qualidade nos quartos

Categories

Cleanliness
8.46
Multiple reviews mentioned issues with room cleanliness and missed cleaning services.
Service
9.43
Generally positive feedback on service, but some complaints about overzealous promotion and insufficient staff.
Location
9.97
Location received praise for being excellent and quiet.
Room Quality
7.92
Complaints about hard beds, poor quality pillows, and maintenance issues.
Amenities
8.95
Amenities were generally liked, but some dissatisfaction with swimming pool and paid parking.
Value for Money
8.41
Some reviews pointed to feeling overpriced for the service and food quality provided.
Food and Beverage
8.96
Breakfast variety appreciated, but quality of baked goods received negative comments.
Overall Experience
9.93
Mixed experiences but overall still positive indications of willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:05

Property Description

Luxurious Accommodation
Sky Serra Hotel offers elegant rooms equipped with modern amenities, ensuring a comfortable stay for all guests. Each room features a wardrobe, a flat-screen TV, and a private bathroom, providing a relaxing retreat after a day of exploring Gramado.

Convenient Services
With a 24-hour front desk and tour organization services, Sky Serra Hotel goes above and beyond to meet the needs of its guests. Enjoy the convenience of free WiFi throughout the property and take advantage of the helpful staff who are always ready to assist with any inquiries or arrangements.

Delicious Dining Options
Start your day right with a delicious à la carte breakfast at Sky Serra Hotel. Indulge in a variety of freshly prepared dishes to energize yourself before heading out to discover the nearby attractions.

Book your stay at Sky Serra Hotel now and experience the perfect blend of comfort, convenience, and culinary delights.

Important information:

Please note that the hotel charges a 10% service fee.
The pool will not be available until May 31th 2023.
All outlets are 220 voltz

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 4896 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 7.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.93
A
Allan Cassio • couple • br
10
2026-02-14 • via Nuitee
M
Macarena Beatriz • family_with_children • uy
10
Pros:

Con mi familia quedamos totalmente conformes; un desayuno muy variado, habitaciones muy limpias y con todo lo necesario. La atención fue excelente. Un lugar muy agradable.

2026-02-14 • via Nuitee
D
Daiana • family_with_children • br
10
2026-02-14 • via Nuitee
H
Hoviler • couple • br
8
Boa
Pros:

O hotel é muito bom e confortável, café da manhã muito bom!

Cons:

A área da piscina estava bem mal cuidada, água turva já logo de manhã, espreguiçadeiras quebradas e sujas.
Começaram a cobrar pelo estacionamento, então todos os hóspedes querem estacionar externamente, tendo que estacionar em locais proibidos.
O Hotel sendo longe do centro da cidade, não deveria cobrar pelo estacionamento! 🤦‍♂️🤦‍♂️🤦‍♂️

2026-02-14 • via Nuitee
C
cassio • family_with_children • br
9
2026-02-14 • via Nuitee
S
sonia cristina • family_with_children • br
10
2026-02-14 • via Nuitee
C
Cunha • family_with_children • br
10
2026-02-13 • via Nuitee
E
Edison • couple • br
9
Vai tranquilo
Pros:

Localização

Cons:

Cobrança da garagem

2026-02-13 • via Nuitee
G
Guillermo • family_with_children • uy
10
Pros:

Buen día les comparto la experiencia que vivimos con mi señora en el Hotel. Lo que más me sorprendió fue el profecionalismo de la gente que trabaja en toda la cadena SKY son súper amables detallistas. La infraestructura excelente desde las duchas con buena presión y temperatura hasta la limpieza de la habitación. Y 11 puntos de 10 para el desayuno un lujo siempre impecable con la limpieza y reposición de las cosas hay de todo y más de lo que requiere un buen desayuno muy recomendable los felicito por el lugar y seguro que vamos a volver! Muchas gracias por todo pasamo genial! Desde Uruguay con cariño Guillermo Galindo!! 🇺🇾🇺🇾🇺🇾🇺🇾🇺🇾

Cons:

La verdad es que nada sigan así qué van muy bien!!

2026-02-13 • via Nuitee
F
Franco • family_with_children • br
10
Pros:

Quarto amplo e confortável com uma linda sacada. Piscina aquecida.

2026-02-13 • via Nuitee
C
CLAUDIA • family_with_children • br
6
2026-02-13 • via Nuitee
A
Alisson • solo_traveller • br
10
Excelente atendimento e acomodação.
Pros:

Tudo, o atendimento é excelente, muito bem localizado, não é tão próximo ao centro, assim não tem tanto barulho e se torna um hotel tranquilo, mas o acesso ao centro é muito fácil e rápido.

2026-02-13 • via Nuitee
D
Dilço • couple • br
9
Fantástico
Pros:

Café colonial

2026-02-12 • via Nuitee
M
Moraes Salami • family_with_children • br
10
Pros:

Localização, café da manhã excelente, conforto

2026-02-12 • via Nuitee
R
Rosa • solo_traveller • br
10
2026-02-12 • via Nuitee
S
Stuani • family_with_children • br
8
2026-02-12 • via Nuitee
E
Edilene • family_with_children • br
10
Pros:

O hotel é bem equipado com uma boa estrutura.

Cons:

Gosto de me hospedar mais próximo do centro. Pensei que a pé era fácil acessar, mas com criança é longe. Mas em contra partida para fugir do agito e barulho é excelente para descansar.

2026-02-11 • via Nuitee
B
Bruno Felipe • solo_traveller • br
8
Cordialidade e bom atendimento
Pros:

Quarto limpo e organizado

Cons:

Ficamos em um quarto próximo a piscina, o que tirou minha privacidade. Amo ficar com janela aberta e admirar a vista sem que seja observada .

2026-02-11 • via Nuitee
E
Ederson • family_with_children • br
10
Pros:

Excelente localização, acomodações.

2026-02-11 • via Nuitee
V
Viviane • solo_traveller • br
7
Razoável para passar um dia
Pros:

Custo benefício

Cons:

Café da manhã

2026-02-11 • via Nuitee