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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Tour desk
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Ironing service
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Dry cleaning
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Non-smoking throughout
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Street parking
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Stylish Accommodation in Mexico City
Convenience at Your Fingertips: Casa Decu offers concierge services, free bikes, and a 24-hour front desk to cater to all your needs during your stay.
Modern Comforts: Enjoy the convenience of non-smoking rooms, free WiFi, and room service in this 4-star hotel. Each room is equipped with a flat-screen TV, a fridge, and plush bed linen for a comfortable stay.
Delightful Dining: Indulge in delectable American cuisine at the on-site restaurant.
Experience the best of Mexico City at Casa Decu. Book now for an unforgettable stay!
Please note that continental breakfast is for free. American breakfast has an extra charge.
Some rooms have a terrace subject to availability upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Breakfast on the roof terrace! And the super convenient location in a beautiful area of Mexico City.
Nothing
Tout : localisation, confort de la chambre, gentillesse du personnel
Rien
Breakfast offered a very generous series of options and the a la carte menu was delicious! The upstairs terrace was clean, well designed , and a pleasure to use. Location could not be better and our room was wonderfully quiet. Remarkably clean and beautifully designed! Great bedding!
That we had to leave!
I really like the neighborhood and I liked the hotel but I have a problem with the payment. I had booked a total of four separate stay and I only got receipts for three stays. All my reservations were with Booking.com. The five nights day, which was the longest, I was overcharged $79. The front desk kept telling me it was Booking.com‘s problem. I’m trying to resolve this, but the Hotel did not give me a receipt for my five nights stay and I can’t seem to get any response from them. Booking.com needs some kind of proof that I overpaid. The amount it shows on my booking on Booking.com is $79 less than I was charged and I just want to resolve this. It has nothing to do with the taxes as my Booking.com charges all include the taxes. It’s very frustrating.
I’m having trouble with the communication. I wrote them a note and I called them and I can’t get any response. I did not get a receipt for my five nights day and I was overcharged by $79. I’m trying to resolve this with Booking.com, but I need a copy of my receipt.
ubicación perfecta
Location was great. Room was great. Breakfast was good however it could have been enhanced with some cheese, tomatoes or other types of food that would compliment the bread that was provided.
Very tight en-suite toilet.
Well sized suite with two separate bedrooms. Roof terrace was lovely location for relaxed breakfast.
La ubicación, la limpieza, la fruta y el café por la mañana fueron lo mejor de este hotel; por lo demás, era muy mediocre teniendo en cuenta el precio.
Mi habitación estaba en el último piso y había mucho ruido proveniente de la terraza; parecía que estaban moviendo los muebles constantemente.
La iluminación de la habitación era muy tenue.
El personal era inconsistente; dependiendo de con quién trataras, o eran muy amables y serviciales o antipáticos y poco serviciales.
Location
Noisy. No amenities in room. People and kids clumping up the stairs at 12 am and 6 am
Friendly staff
Beautiful interior design. Lovely rooftop terrace. Fluffy towels and made in Mexico bathroom products. Continental breakfast was good. Ordered a hot dish (at a fair extra cost) which was excellent. All staff friendly and helpful. Special thanks to Carlos from the front desk who went out of his way at 2am to help fix an issue I had with a taxi I had pre-booked from the airport to the hotel.
Staff, budget friendly , beautiful decor, clean
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