Casa Decu

Hotels
8.8 (1243 reviews)
10 Culiacan Culiacan #10,Col. Hipodromo Condesa, Del. Cuauhtemoc, 06170 , Mexico City , mx

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
No elevator
Noisy in mornings
Room comfort issues

Categories

Cleanliness
8.3
Cleanliness was generally appreciated, but some reviews raised concerns about strong odors and cleanliness perceptions.
Service
9.3
Consistently positive sentiments about the staff being friendly and helpful.
Location
9.3
Location is highly praised, noted for its convenience and charm.
Room Quality
8.3
Positive mentions of comfortable rooms, though concerns about mattress comfort were noted.
Amenities
8.8
Amenities like breakfast and rooftop terrace are favored, though some minor improvements suggested.
Value for Money
8.8
Value perceived well, though some guests felt the price was high relative to their experiences.
Food and Beverage
8.8
Breakfast received positive feedback, but some reviews indicated it could be improved.
Overall Experience
8.8
Overall positive experience with guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:45

Property Description

Stylish Accommodation in Mexico City

Convenience at Your Fingertips: Casa Decu offers concierge services, free bikes, and a 24-hour front desk to cater to all your needs during your stay.

Modern Comforts: Enjoy the convenience of non-smoking rooms, free WiFi, and room service in this 4-star hotel. Each room is equipped with a flat-screen TV, a fridge, and plush bed linen for a comfortable stay.

Delightful Dining: Indulge in delectable American cuisine at the on-site restaurant.

Experience the best of Mexico City at Casa Decu. Book now for an unforgettable stay!

Important information:

Please note that continental breakfast is for free. American breakfast has an extra charge.

Some rooms have a terrace subject to availability upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$25 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1243 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
3
380malinid Couples
4
Not for us!
Pros:

We stayed at Casa Decu in Mexico City in April 2026. We had originally planned to stay three nights but decided to leave after the first night.

The room lacked some basic amenities—we did not have central air/heat or even a ceiling fan for air circulation. The layout was also quite tight: the bedroom was almost entirely taken up by the bed, with very little additional space. There was a small outer area with a closet and some furniture (no coffee-maker), but it didn’t offset how cramped the main room felt.

The only window had no screen and could be seen into from the staircase, so we had to keep it closed at night for privacy, which made the room feel even more closed in. The bathroom was also quite small.

We also found the response from the front desk disappointing. There was no hot water in the sink, and although we reported it the same evening, we were told it would only be looked into the next day at 10am, which did not feel like an appropriate response.

The hotel is spread across four floors and does not have an elevator, and the stairs are quite steep. This could be challenging if you have large luggage or prefer to avoid frequent trips up and down stairs.

On a positive note, the breakfast terrace was lovely, which is why we’re giving two stars instead of one.

Overall, this hotel just wasn’t the right fit for us.

2026-04-05 via Tripadvisor
R
Rocio couple es
8
Pros:

El desayuno, la ubicación y la cama estupendas

Cons:

Falta ascensor

2026-04-05 via Nuitee
A
Alicia solo_traveller us
8
2026-04-01 via Nuitee
J
José Roberto solo_traveller es
7
2026-03-31 via Nuitee
J
Janis couple ca
1
We booked another hotel after 1 night. Lost our money.
Pros:

If you love a room that is the same size as the bed, you’ll love this place. No chair, no desk, no place to open your suitcase, no problem, this is the place for you. It’s advertised as a junior suite, so if you like a surprise when you find it’s the furthest thing from the description and flown hours to get there, you’re in luck.

Cons:

Deceitful advertising

2026-03-31 via Nuitee
C
Chris couple gb
6
Good location but not much else
Pros:

Great location, comfortable bed

Cons:

Paper thin walls, you can hear everything. Breakfast included was terrible, only had some bread, fruits and yoghurt, you have to pay extra for the real breakfast which is overpriced. The room itself is not a very nice place to be in, it gives a cold feel and the furniture is dusty.

2026-03-31 via Nuitee
J
Julia Cook family_with_children us
10
2026-03-29 via Nuitee
M
Margaret family_with_children us
9
Nice boutique at a good price in Condessa
Pros:

Pleasant and helpful staff, though it could get a little backed up at front desk. Great location on side street, right by lots of green space and restaurants. Our suite was very spacious and comfortable, but sound does carry from courtyard. It was a great deal pricewise. Nice breakfast on pretty rooftop space.

2026-03-27 via Nuitee
P
Patricia couple es
7
Bien.
Pros:

Bonito y limpio. Bien ubicado.

Cons:

El desayuno muy muy muy pobre. Personal un poco desagradable/frío. Caro para lo que es la verdad.

2026-03-27 via Nuitee
M
Marina solo_traveller br
7
2026-03-27 via Nuitee
E
Egle couple lt
9
Good stay in Condesa
Pros:

Very good location, beautiful terrace, really good breakfast (except coffee), very friendly and helpful staff.

Cons:

Bed could be more comfortable and “paper” walls.

2026-03-26 via Nuitee
L
lilianasM881JD Couples New York City, New York
10
Thank you for a wonderful stay in the city
Pros:

The location is unbeatable; it’s in a very quiet area yet very central to the tourist attractions. I found the breakfast delicious, and the chefs were always happy to accommodate my requests. My room was more spacious than I’d imagined, and the bed was very comfortable. The cleanliness was impeccable, and the staff at reception were always friendly and very helpful. I highly recommend it, and I hope to return on my next trip.

2026-03-20 via Tripadvisor
M
Morgane couple fr
9
Charming hotel in Condesa
Pros:

Nice hotel in Condesa area, the room was nice and clean. Friendly staff. Great location to stay in the city, close to restaurants, cafes and bars.

2026-03-20 via Nuitee
S
Sarahbella82 family_with_children au
10
2026-03-18 via Nuitee
D
Dianne extended_group us
3
No hot water for shower
Cons:

They didn’t have any hot water when we tried to shower in the morning and were not apologetic about it

2026-03-17 via Nuitee
H
Hiten couple gb
4
Very disappointed and won’t be returning or recommending.
Pros:

Very poor, coffee was bitter. Fruit was the best part. Children’s cereal and the bread wasn’t great

Cons:

The room was quite small, no where to put your make up on. The sink in the bathroom only had cold water and got blocked. Told staff member, was told it would be fixed but never happened. Every morning without fail someone came to drop something off and made such a lot of noise we were woken up every morning at 5am.

2026-03-08 via Nuitee
M
Michael couple ca
8
Cons:

The bed

2026-03-08 via Nuitee
M
Matthew couple us
10
2026-03-07 via Nuitee
M
Marthe couple us
9
Pros:

no fuss. clean, comfortable, well located

Cons:

wish they served plain yoghurt with breakfast yoghurt.

2026-03-05 via Nuitee
J
julian couple gb
8
hotel was great for what we needed
Pros:

breakfast very good if you want to pay more. the standard breakfast was ok

Cons:

booked a room with a terrace. it was tiny with 2 chairs on the ground floor. the 4 walls going up 4 levels. more like somewhere you get sent as a punishment. definitely don't go for rooms with a terrace on the ground floor.
would have liked a kettle in the room as going up the 4 flights of stairs then along to the kitchen for hot water was a little annoying. fridge and basic kitchen all there....No Kettle! seems mad to me.

2026-03-02 via Nuitee