B&B HOTEL LYON Centre Perrache

Hotels
B&B Hotels
8.2 (129 reviews)
43 rue Raulin, Lyon, Auvergne-Rhone-Alpes, 69007 , Lyon , FR

Pets allowed

Facilities

24-hour front desk
Elevator
Breakfast available (surcharge)
Smoke-free property
Wheelchair accessible parking
Self parking (surcharge)
Wheelchair-accessible van parking
Stair-free path to entrance

Review Highlights

Pros:
Good location
Helpful reception staff
Cons:
Security issues
Poor service during emergencies
Theft incident

Categories

Cleanliness
4.6
The hotel experienced a security issue with a broken window and theft, indicating poor cleanliness and attention to safety.
Service
9.07
The service was lacking, as the staff refused assistance during an emergency and did not provide the expected level of help.
Location
10
The hotel is in a good location close to transit and generally quiet, which was positively noted by guests.
Room Quality
9.56
Rooms were described as functional and clean, but mixed feedback from other reviews indicates a need for some improvements.
Amenities
9.09
Amenities include WiFi and air conditioning, but the lack of safety features raised concerns about overall hotel quality.
Value for Money
8.55
Given the theft incident and poor service, the perceived value for money is significantly lowered.
Food and Beverage
9.1
Breakfast was noted as acceptable, but there was no extensive feedback about the food offerings.
Overall Experience
5.6
The overall experience was severely impacted by the negative events during the stay, resulting in a very low rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:09

Property Description

Star-Rated Hotel
This property is officially rated by the French Tourism Development Agency, ATOUT France.

Convenient Amenities
Enjoy 24-hour front desk service, an elevator, and onsite self parking for a hassle-free stay.

Prime Location
Located in Lyon City Centre, just a short drive away from Bellecour Square and Part Dieu Mall.

To book your stay at B&B HOTEL LYON Centre Perrache Berthelot, visit our website now!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 129 reviews
Cleanliness: 4.6
Service: 9.07
Location: 10
Room Quality: 9.56
Amenities: 9.09
Value for Money: 8.55
Food and Beverage: 9.1
Overall Experience: 5.6
D
Denis
10
Pros:

Pas trop loin du secteur touristique qui est accessible à pied

2025-10-12 via Nuitee
C
Caroline
6
Pros:

The air conditioning was near impossible to get to work. The dial just rotated and the temperature would do what it wanted. The bed side light did not work and the hand wash was not restocked. There was a loose socket in the corridor with visible wires. I found dirty cutlery and plates in the racks at breakfast and cereal was not restocked. It’s the second time I have been bitten by a spider at a hotel b&b. Location was great and it would not put me off visiting another hotel b&b.

2025-10-10 via Nuitee
M
Marlène
6
Pros:

Chambre propre
Petit déjeuner trop cher par rapport a ce qui est proposé
Vous avez la meme chose en boulangerie pour 7€ et le personnel n'était pas agréable

2025-10-05 via Nuitee
G
Gopal
10
Value for money!
Pros:

Value for money! Basic travel needs are met and comfort needs especially are met. Highly recommend this hotel. Easy access to attractions in Lyon. Breakfast and reception staff are courteous and friendly

2025-10-04 via Nuitee
O
Osamu
8
Pros:

パーキングが地下にありとても使いやすかった

2025-10-02 via Nuitee
J
Jérémy
10
Pros:

Bon hôtel, propre et personnel professionnel et accueillant

2025-09-30 via Nuitee
M
Miguel
2
Mucho cuidado! Nula seguridad y pésima atención
Pros:

Elegimos este hotel específicamente porque se anuncia con estacionamiento y en buena ubicación. Pero fue un desastre absoluto.

Al hacer el check-in, preguntamos dónde podíamos estacionarnos. El recepcionista nos indicó que estaba bien hacerlo en la calle, enfrente del hotel. Al ver que el edificio contaba con cámaras de videovigilancia y confiando en su criterio como empleado del hotel, que nos aseguró que era una zona "segura" aceptamos su indicación.

Después entendimos la verdadera razón: el estacionamiento del hotel estaba lleno. En lugar de ser honestos o buscar una solución para un servicio que promocionan, optaron por desviarnos a la calle.

Después de cenar, encontramos el cristal de la ventana roto y todas nuestras maletas con todas nuestras pertenencias robadas.

Devastados, pedimos ayuda en recepción. El empleado se NEGÓ a llamar a la policía, argumentando que debíamos hacerlo nosotros mismos. Al ser turistas extranjeros sin línea local, le suplicamos que nos permitiera usar el teléfono con cargo para llamar a la policía y a nuestra agencia de alquiler. También se NEGÓ rotundamente, sugiriendo que fuéramos a una estación de policía que estuviera abierta un domingo por la noche.

Cuando preguntamos por las cámaras de videovigilancia, nos informaron que no tenían forma de ayudarnos, dejando en evidencia que la seguridad que creímos tener era inexistente.

NO RECOMIENDO ESTE HOTEL A NADIE!

2025-09-14 via Nuitee
A
Alvaro partner
8
Pros:

Breakfast OK. You g lady at the reception desk most helpful. Room OK.

2025-08-06 via Nuitee
J
Jérémy
10
Pros:

Séjour agréable à l hôtel

2025-07-16 via Nuitee
C
Cheryl
8
Good Location
Pros:

Hotel is in a good location close to transit and very quiet. We found it all functional and clean.

2025-07-15 via Nuitee
A
Alan
8
Pros:

Great location, up to date property, supports parking but not for larger vehicles, 24 hour desk claim proved to be a bit off as I had to bang on doors to awake someone to let me out of the garage at 5AM to make our flight.

2025-07-09 via Nuitee
V
Verified traveler
8
Pros:

séjour pro, clim parfaite plutôt silencieuse (chambre 508), le réseau mobile est faible, le WIFI gratuit convenable. très bonne literie.

2025-07-09 via Nuitee
S
Silke
10
Pros:

Very clean rooms and a surprisingly good breakfast.

2025-06-21 via Nuitee
B
Beverley
6
Pros:

Relatively good location in terms of public transportation. Friendly at check in. Poor room service. Sometimes paper cups and sometimes not. Same with toilet paper and towels and once cleaning product left on n bathroom. Had a triple room that was stuffy. Had to open the window at night but quiet streets.

2025-06-11 via Nuitee
I
Ivan
10
Pros:

Excellent property. I recommend. The area- not that good. Homeless people sleeping around the corner. Smell of urine prevalent. Might get robbed in the small hours of the night

2025-06-09 via Nuitee
F
Francis partner
8
Pros:

Perfect stay for a couple of days.

2025-06-09 via Nuitee
D
Douglas R
10
Pros:

Really good,

2025-06-07 via Nuitee
P
Paula
10
Pros:

Really convenient and accessible to public transit. Great restaurant choices nearby. Local parking for those driving. Breakfast is fresh and coffee is good. Overall, great choice

2025-06-02 via Nuitee
J
JORGE
8
Pros:

El hotel esta bien, no esperes gran cosa.

2025-05-31 via Nuitee
A
Andrea partner
8
Pros:

Close to the city and quiet - for me a perfect place to stay.

2025-05-30 via Nuitee