Riverside Boutique Hotel

Hotels
6.2 (29 reviews)
3 Van Don, Bach Dang Ward, Hai Ba Trung District , Hanoi , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Clean hotel
Reasonable pricing
Cons:
No bidet
No luggage scale

Categories

Cleanliness
5.16
Satisfactory cleanliness, but lack of certain amenities like a bidet.
Service
6.63
Standard service quality for this hotel tier.
Location
6.67
Standard location quality for this hotel tier.
Room Quality
6.62
Standard room quality for this hotel tier.
Amenities
5.65
Amenities are lacking (no scale for luggage weighing).
Value for Money
7.11
Reasonable pricing for the service received.
Food and Beverage
6.16
Food and beverage options are not mentioned.
Overall Experience
5.63
Overall experience is fair, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-09 08:38

Property Description

City Views from a Charming Boutique Hotel

Luxurious Amenities
Indulge in comfort with air-conditioned rooms, free WiFi, and a restaurant offering delectable meals. Each room is equipped with modern essentials like a flat-screen TV, minibar, and free toiletries.

Convenient Location
Located just 1.9 km from Hanoi Opera House, our hotel provides easy access to nearby attractions like Trang Tien Plaza and St. Joseph Cathedral. Guests can also benefit from our 24-hour front desk staff fluent in English and Vietnamese.

Effortless Travel
Enjoy complimentary private parking and opt for our paid airport shuttle service for a seamless travel experience. Let Riverside Boutique Hotel be your home away from home in Hanoi.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for VND 80,000 per person per night when using an existing bed.
    People 12 years old and over stay for VND 315,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.2
Based on 29 reviews
Cleanliness: 5.16
Service: 6.63
Location: 6.67
Room Quality: 6.62
Amenities: 5.65
Value for Money: 7.11
Food and Beverage: 6.16
Overall Experience: 5.63
V
Vân • couple • vn
1
2026-03-14 • via Nuitee
M
Minh Minh • family_with_children • vn
9
Hài lòng
Pros:

Khách sạn sạch sẽ, giá tiền hợp lý, tuy nhiên tolet không có vòi xịt, khách sạn không có cân để khách hàng cân hành lý. Khách sạn nên cân nhắc điều này.

Cons:

Khách sạn sạch sẽ, giá tiền hợp lý, tuy nhiên tolet không có vòi xịt, khách sạn không có cân để khách hàng cân hành lý. Khách sạn nên cân nhắc điều này.

2026-03-02 • via Nuitee
T
Tran • family_with_children • vn
7
2025-08-05 • via Nuitee
D
Diệu Linh • couple • vn
8
2025-07-30 • via Nuitee
Q
Quy • family_with_children • vn
8
2025-07-19 • via Nuitee
H
Hau • solo_traveller • vn
5
2025-07-10 • via Nuitee
T
Tuan • family with young children • vn
1
Bad
Pros:

No thing

Cons:

Staff attitude

2025-06-08 • via Nuitee
S
SANG YEAP
8
Pros:

Ver clean safe. Many placed near to eat

2025-04-04 • via Nuitee
A
Abbas • family with young children • ae
1
Worst place to stay
Pros:

Notting

Cons:

This is worst Hotel I have ever stayed in my life with my family generally in vietnam all hotels ask their guests to pay for the stay at checkout as this is their normal way to business but this guy at reception 1st thing he did was to ask me to pay for the 2 nights that I have booked and also kept our passports with him.after I told him 1st I want to see the rooms so immediately he spoke to his staff in their language so they rushed to go the rooms little to know at that time because they wanted immediately to go and spray some air freshener so the rooms could smell good. I asked the guy do you have lift in hotel and he replied yes but he is not telling me that I have to climb stairs to go to 1st floor for the lift.
I initially book this place for 2 nights but I checkout out in one night and took refund of one night as the main issue was the drainage smell which covered the room after 2 to 3 hours of staying in the hotel we had 2 separate rooms booked and both the rooms had the same problem. We could not sleep well due to that and the photos posted by booking.com of the rooms are not correct as you would see a run down hotel in bad location and then you can see its a family run place where they don't think about cleaning the place or making sure the guest are comfortable and that is the reason the guy at reception will force you to pay 1st the hotel fee or they will not give your passports back.

I was in vietnam for 3 weeks and this place was the last hotel which I book for our trip and what a disappointment it was because all the other hotels (7) we stayed in vietnam we very hospitable and very kind and this place felt very bad.

I personally don't recommend any one to stay here and booking.com should remove them from their listing.

2024-12-30 • via Nuitee
O
Ohad • family with young children • il
1
Bad
Pros:

The room was clean and OK and the stuff was nice

Cons:

I ordered a room with a balcony and when we got to the hotel they told us all the rooms don't have a balcony. I contacted booking about it (they told to talk with the hotel about it). I tried to write to the hotel and he's been ghosting (ignoring) us since then

2024-04-01 • via Nuitee
M
Max • solo traveller • gb
1
Cheap, but no sleep
Pros:

Cheap and cheerful

Cons:

Very loud, could not sleep until 2am due to staff playing videos in lobby. Can be heard throughout property. The property was quite dirty and could be improved

2024-02-12 • via Nuitee
B
Beatrix • solo traveller • vn
8
Very good
2024-02-11 • via Nuitee
C
Christine • young couple • au
6
Quick overnight stay
Pros:

We only stayed for a night as we were on our way to Cat Ba. Out of the normal tourist area.

2024-01-17 • via Nuitee
Y
Youzu1982 • family with young children • gb
10
Exceptional
2024-01-08 • via Nuitee
D
Dario • solo traveller • it
7
Good
2023-12-02 • via Nuitee
H
Hoai • review category business travellers • gb
10
very friendly/ good location/ very clean!!
Pros:

very clean/ friendly and helpful in every way.

Cons:

good location!

2023-04-30 • via Nuitee
Q
Quân • review category business travellers • vn
10
Exceptional
Pros:

Room is spacious and clean
Not far from the center

2023-04-29 • via Nuitee
K
Kayla • young couple • ie
7
Good
2023-03-26 • via Nuitee
G
Giuseppe • young couple • gb
8
Very good
2023-03-06 • via Nuitee
S
Snezha • partner
2
Pros:

Noone speaks English, receptionists make you feel not welcome, especially the night shift one doesn't even pick up his head from his phone, to say hello. Very rude. Room clean but very outdated, windows can not close, but tighten with shoe laces, split wallpapers, flushing light bulbs etc. We paid for breakfast extra, there was no kitchen in the hotel at all, had to insist a lot to get something, in the near by local "food room", the same soup everyday, very dirty. Disappointed, overall 😒... Ebookers, have you checked that property before advertising it, charging money for breakfast?

2022-12-30 • via Nuitee