Hotel Victoria

Hotels
7.6 (3125 reviews)
Via Nazionale,102/r , Florence , it

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues noted
Room quality not up to standard
Amenities need improvement

Categories

Cleanliness
7.03
Several comments on room cleanliness are positive, but also mention low-quality supplies.
Service
8.52
Consistently praised as friendly and helpful according to multiple reviews.
Location
8.52
Often mentioned as a significant advantage for accessibility to attractions.
Room Quality
7.03
Mixed feedback; some found it dated and cramped, while others mentioned comfortable beds.
Amenities
6.53
Amenities received negative mentions regarding quality and availability.
Value for Money
8.02
Most reviews indicate that the hotel offers good value when considering its location.
Food and Beverage
7.53
Breakfast variety received praise, but some commented on management of food service.
Overall Experience
7.62
Overall guest experiences were generally positive despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:58

Property Description

Luxurious Accommodation in Florence's Historic Centre

Classic-Style Rooms: Experience the charm of classic-style rooms at Hotel Victoria, complete with free WiFi for your convenience. Most rooms are equipped with air conditioning for a comfortable stay. The private bathrooms come with a hairdryer and complimentary toiletries.

Convenient Location: Situated in the San Lorenzo district, the hotel is a stone's throw away from the renowned Accademia Gallery and a short 5-minute walk from Santa Maria Novella Station. Explore the city with ease as the Medici Chapels are just a 5-minute walk from the property.

Parking and Accessibility: For added convenience, parking is available nearby at an extra charge. Enjoy car pick-up and delivery services, making your stay hassle-free. Book your stay at Hotel Victoria now for an unforgettable experience in Florence.

Important information:

Air conditioning is available from 1 June until 30 September only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

7.6
Based on 3125 reviews
Cleanliness: 7.03
Service: 8.52
Location: 8.52
Room Quality: 7.03
Amenities: 6.53
Value for Money: 8.02
Food and Beverage: 7.53
Overall Experience: 7.62
D
dirkbraeckman solo_traveller be
9
2026-09-12 via Nuitee
M
Mari solo_traveller fi
10
Pros:

Huone siisti, erinomainen aamiainen. Kaikki mitä ehdin nähdä kolmen päivän aikana kävelyetäisyyden päässä. Lyhyt matka rautatieasemalta hotelliin.

Cons:

-

2026-09-11 via Nuitee
D
Diba couple tr
5
Cons:

Yastıklar kokuyordu, havlularda ağır bir sirke kokusu vardı. Otele söylediğimizde yastıkları değiştirdiler

2026-09-11 via Nuitee
Z
zvi couple il
7
בינוני
Pros:

אהבנו שהכל קרוב ונגיש
לא אהבנו שמרחו אותנו בקשר לטלוויזיה שלא היתה

Cons:

ספרו לנו סיפורים

2026-09-11 via Nuitee
G
Gabriela extended_group de
8
Gutes Hotel in der Altstadt
Pros:

Sehr zentrale Lage, direkt am Mercato Centrale. Zum Bahnhof sind es 10 Minuten und zum Dom 15 Minuten zu Fuß.
Großartiges Frühstück, sehr nettes Personal.
Die Straße vorm Hotel ist tagsüber sehr laut. Nachts war es ruhiger, man konnte aber dank der Klimaanlage gut bei geschlossenen Fenster schlafen.

Cons:

Nichts

2026-09-11 via Nuitee
M
Milo21 solo_traveller fr
7
Pros:

Bien situé proche de la gare.
Tres bon petit déjeuner.

Cons:

Un peu bruyant (centre ville)
Chambre juste à côté de l'ascenseur.

2026-09-10 via Nuitee
M
Maria family_with_children pl
2
Nie polecam
Pros:

Duże łóżko

Cons:

Bardzo głośno od ulicy przez całą noc. Brzydki zapach w pokoju.

2026-09-10 via Nuitee
K
Konstancja family_with_children pl
6
bardzo udany pobyt.
Pros:

Bardzo przyjemna obsługa w recepcji oraz przy obsłudze śniadań

Cons:

pokój usytuowany blisko klimatyzatorów. Duży hałas :(

2026-09-09 via Nuitee
C
Chb solo_traveller it
9
2026-09-09 via Nuitee
M
Mohsen solo_traveller us
7
Thank you for hospitality.
Pros:

It was near every single places.

Cons:

Very hot with no air conditioning in every places in hotel.

2026-09-09 via Nuitee
E
Emma couple it
7
2026-09-08 via Nuitee
S
Stanimirović solo_traveller rs
9
Pros:

Najviše mi se dopala ljubaznost osoblja i čiste prostorije

Cons:

Nema tople vode za tuširanje

2026-09-07 via Nuitee
A
André solo_traveller be
6
Ok pour une nuit
Pros:

-Très proche de la gare et de toutes les "attractions".
-Très bon petit déjeuner
-literie très confortable
-possibilié de déposer ses bagages avant le Check-in et après le Check-out

Cons:

-Personnel à la réception pas très accueillant
-chambre froide...et je ne parle pas de la température (aussi peu accueillante que le réceptionniste)
-chambre donnant sur la rue et très bruyante (fenêtres datant de Mathusalem et dans un état pitoyable).
-très petite salle de bains
-Pression de la douche pas terrible
-l'hôtel se situe dans une rue pas très rassurante

2026-09-06 via Nuitee
C
Carla solo_traveller pt
6
Pros:

Optima localização, perto da estação e do mercado central, muito perto a pé das principais atrações

Cons:

Falta um espelho de corpo inteiro no quarto, e mais arrumação para pendurar toalhas

2026-09-06 via Nuitee
G
Guidolin solo_traveller it
6
Pros:

La posizione

Cons:

Il prezzo, il servizio, non c'era terrazzo

2026-09-06 via Nuitee
Лилия solo_traveller by
8
2026-09-06 via Nuitee
P
Peter solo_traveller de
8
2026-09-06 via Nuitee
I
Isabelle family_with_children fr
8
Florence est une belle ville pour un séjour de quelques jours.
Pros:

L’emplacement est idéal, en plein centre de Florence.
Le petit déjeuner est copieux et les lits sont confortables.

Cons:

La climatisation est un peu bruyante.

2026-09-05 via Nuitee
J
Javier solo_traveller cl
9
Pros:

La ubicación fue excelente, y la amabilidad y disposición del personal también.
El desayuno también era bueno.

2026-09-05 via Nuitee
N
Natasa solo_traveller rs
10
Pros:

Hotel ima savršenu lokaciju! Restorani i prodavnice u nizu, jako blizu železničke stanice i samog centra.

Cons:

Fali malo da se "utegne"

2026-09-05 via Nuitee