Hotel Victoria

Hotels
7.6 (2758 reviews)
Via Nazionale,102/r , Florence , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues noted
Room quality not up to standard
Amenities need improvement

Categories

Cleanliness
7.03
Several comments on room cleanliness are positive, but also mention low-quality supplies.
Service
8.52
Consistently praised as friendly and helpful according to multiple reviews.
Location
8.52
Often mentioned as a significant advantage for accessibility to attractions.
Room Quality
7.03
Mixed feedback; some found it dated and cramped, while others mentioned comfortable beds.
Amenities
6.53
Amenities received negative mentions regarding quality and availability.
Value for Money
8.02
Most reviews indicate that the hotel offers good value when considering its location.
Food and Beverage
7.53
Breakfast variety received praise, but some commented on management of food service.
Overall Experience
7.62
Overall guest experiences were generally positive despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:58

Property Description

Luxurious Accommodation in Florence's Historic Centre

Classic-Style Rooms: Experience the charm of classic-style rooms at Hotel Victoria, complete with free WiFi for your convenience. Most rooms are equipped with air conditioning for a comfortable stay. The private bathrooms come with a hairdryer and complimentary toiletries.

Convenient Location: Situated in the San Lorenzo district, the hotel is a stone's throw away from the renowned Accademia Gallery and a short 5-minute walk from Santa Maria Novella Station. Explore the city with ease as the Medici Chapels are just a 5-minute walk from the property.

Parking and Accessibility: For added convenience, parking is available nearby at an extra charge. Enjoy car pick-up and delivery services, making your stay hassle-free. Book your stay at Hotel Victoria now for an unforgettable experience in Florence.

Important information:

Air conditioning is available from 1 June until 30 September only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2758 reviews
Cleanliness: 7.03
Service: 8.52
Location: 8.52
Room Quality: 7.03
Amenities: 6.53
Value for Money: 8.02
Food and Beverage: 7.53
Overall Experience: 7.62
S
Sandra • solo_traveller • gb
8
2026-04-18 • via Nuitee
R
Rogers • family_with_children • cl
7
Básico puede mejorar
Pros:

La ubicación es muy favorable. La atención de wagno muy servicial para hacer grato el desayuno. Bien variado y contundente, de un todo para servir. Habitación amplia y buen baño, siempre con agua caliente.

Cons:

El ruido en la habitación todas las noches fue un gran problema. Mucho ruido ya que daba a la calle principal y la cama con colchonetas delgadas no nos permitió dormir bien. Las ventanas son de mala calidad y no sellan bien. En general un hotel con instalaciones antiguas , cumple con lo mínimo para la estadía.

2026-04-18 • via Nuitee
S
saverio vincenzo • solo_traveller • it
4
Non valeva il prezzo pagato nè il servizio
Pros:

Posizione

Cons:

Prezzo altissimo perla scarsa qualità dell’hotel, mi è stata negata la colazione…

2026-04-17 • via Nuitee
B
Brozef • family_with_children • mk
8
Decent place to spend few nights
Pros:

Proximity to the main train station and everything else really.
Decent staff.
Cleanliness is okay.
The breakfast is not to shabby.

Cons:

Wi-Fi can be better.

2026-04-16 • via Nuitee
J
JANIO LUIZ • couple • br
6
2026-04-16 • via Nuitee
S
Shirley • solo_traveller • au
10
Pros:

It is really convenient and location is great, very close to the train station and there’s a supermarket right next to the hotel. Hotel staffs are all very friendly and I feel very safe to stay there as a solo traveller

2026-04-16 • via Nuitee
M
Manuel • couple • es
2
muy ruidoso
Pros:

Ubicacion

2026-04-16 • via Nuitee
L
Laura • solo_traveller • us
6
2026-04-15 • via Nuitee
B
Balázs Dénes • solo_traveller • hu
7
2026-04-15 • via Nuitee
A
Arne • couple • se
6
2026-04-15 • via Nuitee
P
Per • extended_group • se
7
2026-04-14 • via Nuitee
E
Eduardo • family_with_children • es
8
2026-04-14 • via Nuitee
• solo_traveller • nl
8
2026-04-14 • via Nuitee
A
Angelo • solo_traveller • it
7
Consigliato per un paio di giorni
Pros:

Ottimo servizio di tenuta bagagli, senza problemi e senza orari.
Ottima posizione.
Staff sempre presente a qualsiasi ora.

Cons:

Purtroppo per niente insonorizzato, né i serramenti lato strada né serramenti interni. Pulizia non impeccabile (soprattutto per quanto riguarda il bagno.. c'era un po' di muffa) per il resto abbastanza buona. Comunque ci tornerei, esperienza positiva in fin dei conti.

2026-04-13 • via Nuitee
N
Nieborg • solo_traveller • de
6
Pros:

Die zentrale Lage, sowohl zu allen Sehenswürdigkeiten als auch zum Bahnhof S.M.N war super
Insgesamt war es im Hotel ruhig und wenn die Fenster geschlossen waren hörte man wenig vom Straßenlärm.
Ausstattung (bis aufs Bett) war passend

Cons:

Das Bett, die Matratzen waren für mich nicht gut. Für die paar Tage auszuhalten, wäre ich länger dort, hätte ich wohl eher die Unterkunft gewechselt

2026-04-13 • via Nuitee
E
ELENA • solo_traveller • es
6
2026-04-13 • via Nuitee
S
Shahid • solo_traveller • se
10
Pros:

The best value for money and the only hotel that had kettle and coffee/tea.
Rooms were big, clean.

2026-04-13 • via Nuitee
H
Hansen • solo_traveller • no
7
Pros:

Rent, ingen trafikkstøy, god frokost, hyggelig personale, god seng.

Cons:

Trangt rom, kaldt vann i dusjen, slitent hotell.

2026-04-13 • via Nuitee
G
Gianluigi • solo_traveller • it
7
Pros:

La disponibilità dello staff per le richieste particolari dovute alle regole della mia amministrazione.
La pulizia della camera, l'ampia disponibilità di asciugamani e di cuscini, la presenza del bollitore e di alcune tisane in camera.

Cons:

Forse la cosa che mi ha dato più fastidio è la difficoltà nell'aprire l'anta della finestra: non ho provato ad aprirla per paura di romperla.

2026-04-13 • via Nuitee
P
Preo • solo_traveller • it
10
2026-04-12 • via Nuitee