Hotel Victoria

Hotels
7.6 (2630 reviews)
Via Nazionale,102/r , Florence , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues noted
Room quality not up to standard
Amenities need improvement

Categories

Cleanliness
7.03
Several comments on room cleanliness are positive, but also mention low-quality supplies.
Service
8.52
Consistently praised as friendly and helpful according to multiple reviews.
Location
8.52
Often mentioned as a significant advantage for accessibility to attractions.
Room Quality
7.03
Mixed feedback; some found it dated and cramped, while others mentioned comfortable beds.
Amenities
6.53
Amenities received negative mentions regarding quality and availability.
Value for Money
8.02
Most reviews indicate that the hotel offers good value when considering its location.
Food and Beverage
7.53
Breakfast variety received praise, but some commented on management of food service.
Overall Experience
7.62
Overall guest experiences were generally positive despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:58

Property Description

Luxurious Accommodation in Florence's Historic Centre

Classic-Style Rooms: Experience the charm of classic-style rooms at Hotel Victoria, complete with free WiFi for your convenience. Most rooms are equipped with air conditioning for a comfortable stay. The private bathrooms come with a hairdryer and complimentary toiletries.

Convenient Location: Situated in the San Lorenzo district, the hotel is a stone's throw away from the renowned Accademia Gallery and a short 5-minute walk from Santa Maria Novella Station. Explore the city with ease as the Medici Chapels are just a 5-minute walk from the property.

Parking and Accessibility: For added convenience, parking is available nearby at an extra charge. Enjoy car pick-up and delivery services, making your stay hassle-free. Book your stay at Hotel Victoria now for an unforgettable experience in Florence.

Important information:

Air conditioning is available from 1 June until 30 September only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2630 reviews
Cleanliness: 7.03
Service: 8.52
Location: 8.52
Room Quality: 7.03
Amenities: 6.53
Value for Money: 8.02
Food and Beverage: 7.53
Overall Experience: 7.62
A
Antonio • couple • es
8
Repetiría
Pros:

Me gustó mucho su ubicación porque cerca de todas las zonas que hay que visitar y aunque es un hotel un poco viejo está súper limpio. También la gente del servicio encantadores.

Cons:

Si hay que poner un pero son las camas que la verdad los colchones eran bastante viejos y se hundían.

2026-02-14 • via Nuitee
A
Armando • family_with_children • ar
9
Pros:

Muy buena atención.Excelente ubicación entre SM Novella y el centro histórico.Buen desayuno. Recomendable.

2026-02-13 • via Nuitee
G
Grigollo • family_with_children • it
8
Ottima esperienza
Pros:

Posizione ottima per raggiungere tutti i luoghi d'interesse principale

Cons:

Nulla

2026-02-13 • via Nuitee
S
Stefano Giovanni • solo_traveller • ie
8
2026-02-13 • via Nuitee
R
Radić • family_with_children • hr
5
2026-02-12 • via Nuitee
A
Ana Dominique • extended_group • cl
8
2026-02-12 • via Nuitee
L
Lala • family_with_children • az
10
Florence
Pros:

Spacious, clean room with comfortable beds. The hotel is in a great location. I really enjoyed the breakfast, especially the fresh croissants.

2026-02-09 • via Nuitee
H
Huimad • couple • ma
8
2026-02-08 • via Nuitee
T
Teresa • couple • gb
8
Good central location for visiting Florence
Pros:

Good location

Cons:

Nothing

2026-02-08 • via Nuitee
A
Aurora • solo_traveller • gb
9
2026-01-30 • via Nuitee
D
Daniel • extended_group • hu
6
Pros:

neighborhood, staff, room, bed

Cons:

The breakfast was very bad. There was a lot of sweet things, like croissants ands other pastries, but the rest of the food was disappointing. First, there was no kitchen, when we stayed there, so you can forget omlette and such things. Boiled egg was the only option, if u wanted something warm. There was only one kind of cheese, one kind of ham. Fruits was mostly apples. In a mediterrian country... I have been lots of places in Italy, hotels with breakfast, all over the year, but so far this was the least acceptable for 8-10 euros/day.

2026-01-30 • via Nuitee
M
Mirella • couple • it
7
Pros:

La posizione, la stanza calda

Cons:

Camera vecchia

2026-01-29 • via Nuitee
O
Oscar • family_with_children • it
6
2026-01-29 • via Nuitee
G
Giuseppe • solo_traveller • it
7
2026-01-29 • via Nuitee
C
Chiara • extended_group • it
8
Ci siamo trovate bene
Pros:

Posizione, colazione

Cons:

Niente

2026-01-28 • via Nuitee
U
Ubillas • solo_traveller • es
10
2026-01-26 • via Nuitee
A
Alessandro • solo_traveller • it
6
2026-01-26 • via Nuitee
R
Rigers • family_with_children • al
10
Pros:

Staff was very good and helpful

2026-01-26 • via Nuitee
A
Anna Maria • family_with_children • it
5
Pros:

La posizione

Cons:

La struttura aveva un odore di chiuso

2026-01-26 • via Nuitee
S
STEFANO • family_with_children • it
8
Ottimo hotel
Pros:

Ampiezza stanza ,pulizia, colazione,posizione.

Cons:

Arredamento parti comuni con troppo mobilio

2026-01-25 • via Nuitee