Hotel Victoria

Hotels
7.6 (2639 reviews)
Via Nazionale,102/r , Florence , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues noted
Room quality not up to standard
Amenities need improvement

Categories

Cleanliness
7.03
Several comments on room cleanliness are positive, but also mention low-quality supplies.
Service
8.52
Consistently praised as friendly and helpful according to multiple reviews.
Location
8.52
Often mentioned as a significant advantage for accessibility to attractions.
Room Quality
7.03
Mixed feedback; some found it dated and cramped, while others mentioned comfortable beds.
Amenities
6.53
Amenities received negative mentions regarding quality and availability.
Value for Money
8.02
Most reviews indicate that the hotel offers good value when considering its location.
Food and Beverage
7.53
Breakfast variety received praise, but some commented on management of food service.
Overall Experience
7.62
Overall guest experiences were generally positive despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:58

Property Description

Luxurious Accommodation in Florence's Historic Centre

Classic-Style Rooms: Experience the charm of classic-style rooms at Hotel Victoria, complete with free WiFi for your convenience. Most rooms are equipped with air conditioning for a comfortable stay. The private bathrooms come with a hairdryer and complimentary toiletries.

Convenient Location: Situated in the San Lorenzo district, the hotel is a stone's throw away from the renowned Accademia Gallery and a short 5-minute walk from Santa Maria Novella Station. Explore the city with ease as the Medici Chapels are just a 5-minute walk from the property.

Parking and Accessibility: For added convenience, parking is available nearby at an extra charge. Enjoy car pick-up and delivery services, making your stay hassle-free. Book your stay at Hotel Victoria now for an unforgettable experience in Florence.

Important information:

Air conditioning is available from 1 June until 30 September only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2639 reviews
Cleanliness: 7.03
Service: 8.52
Location: 8.52
Room Quality: 7.03
Amenities: 6.53
Value for Money: 8.02
Food and Beverage: 7.53
Overall Experience: 7.62
Y
Yussel Javier family_with_children mx
10
Pros:

La atencion de la gente

Cons:

No tengo comentarios

2026-03-28 via Nuitee
R
Romina family_with_children it
9
Pros:

Colazione abbondante e varia. Torte fatte in casa. Vasto assortimento dolce e salato. Possibilità di avere caffè cappuccino latte succhi acqua. Frutta fresca, Yogurt. Non manca nulla. Posizione ottima.

2026-03-28 via Nuitee
L
Lionella extended_group it
7
2026-03-28 via Nuitee
M
Mickael couple fr
8
Pros:

Hôtel simple et très classique dans sa déco. Personnel très gentil et chambre très propre.

Cons:

Rien

2026-03-28 via Nuitee
M
Mehr family_with_children es
6
Pros:

Just location.

Cons:

The lights of the room, and the pressure of water. And breakfast was normal

2026-03-28 via Nuitee
R
Romina solo_traveller it
9
Posizione eccellente
Pros:

Alloggiato più volte. Colazione abbondante e varia dal dolce al salato non manca nulla compreso le torte fatte in casa. Posizione eccellente.

2026-03-28 via Nuitee
A
Annick family_with_children fr
8
2026-03-27 via Nuitee
F
Ferrara solo_traveller it
8
Pros:

Prezzo posizione gentilezza

Cons:

Camera economica con poca luce perché la finestra era fronte muro del bagno ricavato dentro senza finestra e quindi puzzava di umido

2026-03-26 via Nuitee
V
VALTER family_with_children it
8
speciale
Pros:

ottima posizione x visita citta

2026-03-26 via Nuitee
J
John couple us
7
2026-03-26 via Nuitee
N
Nora family_with_children hu
7
Pros:

Nagyon jo helyen van, a piac mellett. A szemelyzet kedves, segitokesz.

Cons:

Eleg poros volt a szoba a takaritas ellenere is. Nincs takaro csak lepedo a szobaban, igy nagyon hideg volt este. Volt klima de hiaba allitottunk futesre, nem mukodott rendesen.

2026-03-25 via Nuitee
V
VALENTINA couple it
8
Soggiorno breve ma molto piacevole, la pulizia della camera poteva essere più accurata ma il rapporto qualità prezzo è l
Pros:

Posizione fantastica,Personale gentilissimo e reception 24/24. Molto buona anche la colazione.

2026-03-25 via Nuitee
G
giuseppe family_with_children it
8
Breack a Firenze
Pros:

Posizione a pochi passi dalla stazione e da santa Maria Novella, mercato a 1 minuto a piedi e tutte le maggiori attrazioni nel raggio di 1km.

Cons:

Per il prezzo pagato peccato che non fosse compresa la colazione, se non con un'aggiunta economica ingiustificata. Tuttavia tutto intorno ci sono delle caffetterie che con pochi euro offrono un'ampia scelta per la colazione.

2026-03-25 via Nuitee
V
Vasil couple al
8
2026-03-25 via Nuitee
I
Ingenito family_with_children it
8
2026-03-25 via Nuitee
O
Onur solo_traveller tr
8
Excellent
Pros:

Location

Cons:

Bathroom

2026-03-24 via Nuitee
S
Sabine solo_traveller it
7
2026-03-23 via Nuitee
E
elena solo_traveller it
7
Pros:

Struttura comoda, vicino alla stazione.
Camera un po’ datata ma con bagno nuovo e fornita di tutto il necessario.
Colazione a buffet, dolce e salato. Personale gentile e disponibile.
Buona soluzione per un breve soggiorno.

2026-03-23 via Nuitee
Z
Zini couple it
6
2026-03-23 via Nuitee
D
Deyan couple gb
6
2026-03-23 via Nuitee