Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Spacious accommodations
Cons:
Basic breakfast options
Some locations can be a distance from the main attractions

Categories

Cleanliness
8.79
Most reviews mention clean and well-maintained rooms.
Service
9.16
Numerous mentions of friendly and helpful staff.
Location
9
Good proximity to the beach and main attractions, though somewhat decentralized in some instances.
Room Quality
9.05
Generally positive comments about spacious and comfortable rooms.
Amenities
8.78
Amenities include a rooftop pool and spacious accommodations, although some areas need improvement.
Value for Money
8.84
Overall fair pricing for the services provided.
Food and Beverage
8.39
Breakfast options were viewed as basic with room for improvement.
Overall Experience
9.16
Guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:02

Property Description

Luxurious Suites “Cielo y Mar”

Located on the vibrant 5th avenue, just 250 meters from the beach, Suites “Cielo y Mar” offers a perfect blend of comfort and convenience.

Breathtaking Views

Wake up to the gentle Caribbean sea breeze from your balcony and enjoy picturesque views of the garden on the first level or mangrove and Caribbean sea on the second level.

Modern Amenities

Each suite is thoughtfully equipped with a comfortable bed, A/C, fan, Wi-Fi, kitchen area with essential appliances, coffee machine, closet, and a private bathroom.

Immerse yourself in the Mexican and international atmosphere of the neighborhood and experience the city's vibrant multiculturalism.

Book your stay at Suites “Cielo y Mar” now and indulge in a truly unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 1425 reviews
Cleanliness: 8.79
Service: 9.16
Location: 9
Room Quality: 9.05
Amenities: 8.78
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.16
J
julien • family_with_children • fr
10
2026-02-28 • via Nuitee
B
Ber • extended_group • fr
10
Pros:

Emplacement génial proche plage et pas loin de la 5ieme avenue. Petit frigo, et cafetière très appréciable. Propre, personnel très agréable. Vue magnifique sur la forêt et mer.

2026-02-28 • via Nuitee
L
LAURA • couple • fr
10
Pros:

La grandeur des chambres confortables, le calme, la proxima de la plage 72 et de la ville

Cons:

Attention aux chutes la sortie de piscine est très glissante

2026-02-27 • via Nuitee
A
Andréa • couple • fr
10
J’ai beaucoup aimé quand même, merci encore à la dame de m’avoir aidé pour la valise.
Pros:

Le personnel m’a aidé pour ma valise, vraiment très sympathique

Cons:

Je pense la piscine seulement n’est pas très grande

2026-02-27 • via Nuitee
J
Johannes • couple • de
9
2026-02-26 • via Nuitee
S
Sonia • couple • be
8
Great value
Pros:

Ruime kamers. Alles voorzien. Zelfs koffie op de kamer en flesjes water. Beperkt ontbijt keuze maar ok. Op wandel afstand van winkels en restaurants en in rustige buurt

Cons:

Niets

2026-02-25 • via Nuitee
B
brenda • solo_traveller • gb
9
Lovely room and quiet location
Pros:

Great room and clear instructions to check in. Really peaceful.

Cons:

I think some more information/ communication would have improved my stay. I arrived in the evening and needed to eat, wasn’t sure where to go. Breakfast was ok, but I missed that you could ask for hard boiled eggs, until the second day. Would it maybe be possible to have scrambled or fried? A variety of fruit would have been an improvement.

2026-02-25 • via Nuitee
C
Cobo • family_with_children • es
7
Pros:

La habitacion y las camas

Cons:

El desayuno,muy básico.

2026-02-25 • via Nuitee
D
Denis.joe • couple • fr
10
Pros:

Superbe hôtel avec un belle emplacement... Petit déjeuner copieux illimité... Belle piscine

2026-02-25 • via Nuitee
C
Clémentine • couple • fr
8
2026-02-24 • via Nuitee
E
Erin • couple • de
7
Schöne ruhige Unterkunft in Playa del Carmen
Pros:

Das Frühstück hatte wenig Auswahl, aber man hatte immer Eier und frisches Obst, leider allerdings erst ab 8. Ich war ein Fan von dem Balkon und der Dachterasse. Und es war schön ruhig.

2026-02-24 • via Nuitee
B
Bogdancikov • solo_traveller • pt
10
2026-02-24 • via Nuitee
S
Sheila • couple • mx
8
Pros:

no pude probar el desayuno ni la alberca por que salimos temprano. pero la alberca se veia muy rica

2026-02-24 • via Nuitee
K
Krystina • couple • ca
9
Loved it
Pros:

Room was great. Spacious, had a nice private deck and good water pressure in shower with hot water. Breakfast was basic but still appreciated. Great location. Would definitely go back.

Cons:

Breakfast could have a bit more variety

2026-02-24 • via Nuitee
B
Bogdancikov • solo_traveller • pt
10
2026-02-24 • via Nuitee
C
Cami Zapata • family_with_children • cl
7
Pros:

La pieza muy cómoda

Cons:

Quedaba alejado del centro, pero fue muestro error no revisar bien la distancia

2026-02-24 • via Nuitee
B
Brigitte • couple • fr
8
Idéal pour profiter du front de mer tout en étant excentré du bruit de la 5th Av
Pros:

J’ai adoré la chambre exécutive numéro 18 👍🏻
Le personnel est agréable.

Cons:

Tout en restant simple le petit déjeuner pourrait être amélioré. Par exemple avoir un choix entre 2 fruits frais ex : papaye et ananas ou autre. Il n’y avait que de la papaye lors de notre séjour et pas de bol ce n’est pas notre fruit exotique préféré.

2026-02-22 • via Nuitee
T
Tori • couple • gb
10
Great value stay in quiet location
Pros:

The location was great for us as it is outside the busy town (it is about 20 min walk) so quiet at night. We loved our room as it was very big and had a great view. We also appreciated the filter coffee in the room.

Cons:

The breakfast could be better, the bread was very sweet and they only had hard boiled eggs. But for the total price we were very happy.

2026-02-22 • via Nuitee
R
Ramóna • couple • hu
8
2026-02-14 • via Nuitee
L
L • family_with_children • ar
9
Hermoso lugar con mala ubicación
Pros:

La limpieza, la atención del personal

Cons:

La ubicación respecto al centro de la ciudad, la habitación podría contar con una pava eléctrica

2026-02-14 • via Nuitee