Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Spacious accommodations
Cons:
Basic breakfast options
Some locations can be a distance from the main attractions

Categories

Cleanliness
8.79
Most reviews mention clean and well-maintained rooms.
Service
9.16
Numerous mentions of friendly and helpful staff.
Location
9
Good proximity to the beach and main attractions, though somewhat decentralized in some instances.
Room Quality
9.05
Generally positive comments about spacious and comfortable rooms.
Amenities
8.78
Amenities include a rooftop pool and spacious accommodations, although some areas need improvement.
Value for Money
8.84
Overall fair pricing for the services provided.
Food and Beverage
8.39
Breakfast options were viewed as basic with room for improvement.
Overall Experience
9.16
Guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:02

Property Description

Luxurious Suites “Cielo y Mar”

Located on the vibrant 5th avenue, just 250 meters from the beach, Suites “Cielo y Mar” offers a perfect blend of comfort and convenience.

Breathtaking Views

Wake up to the gentle Caribbean sea breeze from your balcony and enjoy picturesque views of the garden on the first level or mangrove and Caribbean sea on the second level.

Modern Amenities

Each suite is thoughtfully equipped with a comfortable bed, A/C, fan, Wi-Fi, kitchen area with essential appliances, coffee machine, closet, and a private bathroom.

Immerse yourself in the Mexican and international atmosphere of the neighborhood and experience the city's vibrant multiculturalism.

Book your stay at Suites “Cielo y Mar” now and indulge in a truly unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 1425 reviews
Cleanliness: 8.79
Service: 9.16
Location: 9
Room Quality: 9.05
Amenities: 8.78
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.16
H
Hector • solo_traveller • us
7
2026-04-18 • via Nuitee
M
Magdalena • family_with_children • gb
9
Clean, spacious apartments near the beach.
Pros:

Nice, clean apartments. The location is great location within walking distance of the beach , yet situated on the outskirts of the town. Good breakfast and the rooms are spacious. We really enjoyed our stay.

Cons:

Nothing major, but we had some difficulty to check in outside working hours, despite informing the owner in advance. We spend about 1 hour waiting by the entrance gate at 7 pm with no one around to let us in and no answer to our phone calls. Eventually we contact them via What’s Up and after a long while received a code to the key locker. Also, be aware that swimming pool is much smaller that it appears on the pictures, it’s more a paddling pool for a few people to cool down but no space to swim.

2026-04-18 • via Nuitee
N
Niall • solo_traveller • ie
10
2026-04-15 • via Nuitee
A
Anders • couple • no
8
2026-04-15 • via Nuitee
• family_with_children • ie
8
Pros:

Great location, only a short walk into the centre of Playa del Carmen and very close to the beach.

2026-04-14 • via Nuitee
N
Niall • solo_traveller • ie
10
2026-04-14 • via Nuitee
B
Brandon Uriel • solo_traveller • mx
8
2026-04-13 • via Nuitee
T
Tellenbach • solo_traveller • ch
9
2026-04-13 • via Nuitee
M
Michael • family_with_children • de
9
Ein unvergesslicher Urlaub in einer super schönen Unterkunft
Pros:

Ruhige Lage und nettes Personal

Cons:

Frühstück könnte etwas abwechslungsreicher sein, aber hat gepasst

2026-04-13 • via Nuitee
J
Julliano • couple • br
10
2026-04-13 • via Nuitee
O
Oscar Paglia • solo_traveller • ar
7
Nancy y Oscar..Argentina
Pros:

El trato del personal
Exelente

Cons:

La zona en que está emplazado

2026-04-11 • via Nuitee
H
Haakon • family_with_children • be
8
Pros:

Het comfort in de kamers.

Cons:

De toegang tot de parking. Was zeer ingewikkeld ivm de sleutel van de poort.
Wij zijn toegekomen na sluitingstijd van dz receptie en hadden geen toegang meer tot de parking.

2026-04-10 • via Nuitee
J
Jerzy • couple • pl
3
Pros:

Lokalizacja czystość, śniadanie ok adekwatne do ceny.

Cons:

Personel, trudność wyegzekwowania czegokolwiek Np. faktury (kilka prób i obietnic bez pokrycia)

2026-04-10 • via Nuitee
F
Francisco • couple • cl
9
Excelente estadía
Pros:

Muy buena atención del personal , en especial la señora Patricia.

Cons:

Creo que el desayuno podría ser un poco mejor

2026-04-10 • via Nuitee
W
wissal • couple • es
6
Pros:

La chambre spacieuse

Cons:

Assez loin du centre et des restaurants et il a fallu louer des velos a chaque fois

2026-04-10 • via Nuitee
M
María Eugenia • couple • es
9
Vacaciones en pareja
Pros:

El alojamiento está cuidado y limpio

Cons:

El desayuno podría ser un poco más variado

2026-04-08 • via Nuitee
L
Laura • couple • fr
8
2026-04-07 • via Nuitee
M
Marie-Laure • solo_traveller • ca
10
Pros:

Petit logement très bien situé (loin du cirque de PdC). Staff super sympathique et chambre très confortable.
La piscine est minuscule mais agréable avec une belle vue. Je recommande

Cons:

N/A

2026-04-07 • via Nuitee
D
Denilson • couple • br
10
2026-04-06 • via Nuitee
L
Lucie • family_with_children • fr
8
Pros:

Emplacement pratique, proche des commerces de la 5eme avenue. Parking. Chambre spacieuse avec balcon.

Cons:

Pas de rideaux sur toutes les fenêtres donc beaucoup de lumière tôt le matin.
Petit déjeuner limité en choix.

2026-04-05 • via Nuitee