Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Spacious accommodations
Cons:
Basic breakfast options
Some locations can be a distance from the main attractions

Categories

Cleanliness
8.79
Most reviews mention clean and well-maintained rooms.
Service
9.16
Numerous mentions of friendly and helpful staff.
Location
9
Good proximity to the beach and main attractions, though somewhat decentralized in some instances.
Room Quality
9.05
Generally positive comments about spacious and comfortable rooms.
Amenities
8.78
Amenities include a rooftop pool and spacious accommodations, although some areas need improvement.
Value for Money
8.84
Overall fair pricing for the services provided.
Food and Beverage
8.39
Breakfast options were viewed as basic with room for improvement.
Overall Experience
9.16
Guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:02

Property Description

Luxurious Suites “Cielo y Mar”

Located on the vibrant 5th avenue, just 250 meters from the beach, Suites “Cielo y Mar” offers a perfect blend of comfort and convenience.

Breathtaking Views

Wake up to the gentle Caribbean sea breeze from your balcony and enjoy picturesque views of the garden on the first level or mangrove and Caribbean sea on the second level.

Modern Amenities

Each suite is thoughtfully equipped with a comfortable bed, A/C, fan, Wi-Fi, kitchen area with essential appliances, coffee machine, closet, and a private bathroom.

Immerse yourself in the Mexican and international atmosphere of the neighborhood and experience the city's vibrant multiculturalism.

Book your stay at Suites “Cielo y Mar” now and indulge in a truly unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 1425 reviews
Cleanliness: 8.79
Service: 9.16
Location: 9
Room Quality: 9.05
Amenities: 8.78
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.16
E
Eduardo_6ll6 • couple • mx
10
Pros:

Todo el lugar está excelente, muy completo y confortable

Cons:

Todo bien

2026-03-21 • via Nuitee
S
Sonia • solo_traveller • be
8
Prima als je kamer zonder zeezicht boekt.
Pros:

Mooie nette kamers met frigo en koffie faciliteiten. Groot terra

Cons:

Ontbijt heel eenvoudig. Hebben enkel gekookte eieren, wat fruit en yoghurt en toast met kaas ham en confituur. Had extra bijbetaald voor zeezicht maar dat was absoluut de moeite niet waard. Hotel ligt ver van zee en er is overal begroeiing die het zicht belemmeren. Zaten op het derde verdiep

2026-03-21 • via Nuitee
D
Davide Ferro • couple • it
10
Pros:

La camera era stupenda, di sera si vedeva la luna piena sul mare, e all'alba un sole meraviglioso. Grazie di tutto è stato stupendo.

Cons:

Nitlente tutto perfetto

2026-03-20 • via Nuitee
F
flore • couple • fr
10
2026-03-20 • via Nuitee
E
Edson • couple • br
7
Boa estadia
Pros:

Tranquilidade do local

Cons:

Café da manhã muito básico. Não há diferença do que se coloca de um dia para o outro. Também a falta de informações da região no check inn é uma característica não só desse hotel, porém nos outros que passamos. Deveriam ter um mapa da região com os pontos próximos ao estabelecimento para melhor orientação do hóspede. Se está de carro tudo se torna perto, porém de não tiver terá que caminhar um pouco p a praia e restaurantes.

2026-03-19 • via Nuitee
2
20253aquasu • family_with_children • fr
9
Excellent séjour
Pros:

Très bon rapport qualité prix
Hotel confortable, grande chambre avec kitchenette, très belle vue mer en roof top avec petite piscine. Petit déjeuner simple mais correct
Très bien situé à 15 minutes à pied de la 5ème avenue et proche des plages 88 et 72. Parking très appréciable.

Cons:

Rien

2026-03-18 • via Nuitee
G
Gabija • family_with_children • lt
9
2026-03-18 • via Nuitee
P
Petr • couple • cz
8
Pros:

Location near the beaches, still close to Playa center. Nice balcony with chairs and nice view. Free and secure parking behind the gate
Great roof pool with sunbeds and shade possibility

Cons:

There was no furniture to store your clothes even though plenty of space in the room to fit it. Nowhere to dry your wet clothes/towels as well, which is also strange considering how close it is to the beach.
Breakfast is really very basic, not many choices

2026-03-18 • via Nuitee
J
Jennifer • couple • ca
7
2026-03-17 • via Nuitee
A
Armaza Salvatici • couple • cl
1
Cons:

Nunca pedimos limpieza del cuarto, aun así ingresaron (no tienen el clásico cartel que se cuelga de la manija de la puerta diciendo si desea o no el servicio).. tenia dinero en mi mochila que desapareció..no quedó en nada (ningún interés de la administración por aclarar el asunto)..de los 4 días, solo 1 día nos duchamos con agua caliente, el desayuno sencillo.
Habitación con "vista al mar" tapado por palmeras...

2026-03-16 • via Nuitee
M
Mickael • family_with_children • fr
8
2026-03-16 • via Nuitee
S
Sarah • couple • es
9
Fantástico lugar a precio muy asequible.
Pros:

Alojamiento con todo lo necesario y con todos los detalles que puedes necesitar viajando y mucho más. Habitación limpia, amplia, terraza, no se podía esperar más, zona tranquila, cama còmoda etc etc…

Cons:

El desayuno se puede mejorar bastante.
Algo alejado de la zona de bares y restaurantes.

2026-03-16 • via Nuitee
Y
Yonhatan • couple • ie
10
Maravilloso lugar.
Pros:

La alberca en el techo es bonita, pequeña y tranquila, se ve el mar y la jungla desde ahi. Me encanto el lugar por la privacidad, el hotel esta frente a la junta y luego tiene arboles que cubren de la vista asi que es ideal.

2026-03-16 • via Nuitee
L
Lorenza • couple • it
8
Struttura consigliata
Pros:

Posizione, pulizia e colazione

Cons:

La doccia aveva l'acqua tiepida quasi sul freddo

2026-03-16 • via Nuitee
F
FranciscoMoraes • family_with_children • pt
7
2026-03-16 • via Nuitee
M
Martin • couple • cz
8
Spokojenost
Pros:

Lokalita klidná, krásný výhled na moře. Nejbližší restaurace a obchody cca 10 minut pěšky. Cukrárna byla blíže:-) Na pláž zhruba taky do 10 minut. Perfektní úklid. Na střeše malý ale dostačující bazén. Avšak nemnoho lehátek - konkrétně 4 dřevěná a asi 2 vaky s kuličkovou výplní.

Cons:

Ocenili bychom více úložných prostor, např. aspoň jednu skříň. A dále absentovala bidetová sprška.
Snídaně dosti jednotvárná, ale dostačující. Někdy plná jídelna a venku celkem foukalo.

2026-03-16 • via Nuitee
O
Oscar San León Toledo • family_with_children • es
9
Pros:

La habitación es enorme y tiene todo lo que necesitas para descansar. La atención también es excelente.

Cons:

Quizá un pelín alejada de playa del carmen, pero vas por el paseo caminando 15min y llegarías. También tiene otras playitas gratis cerca.

2026-03-16 • via Nuitee
Špaček • couple • cz
8
Pros:

Cistota a velikost pokoje

Cons:

Absence skrine a vubec uloznych prostor, absence bidetu nebo bidetove sprsky.

2026-03-15 • via Nuitee
V
Virginia • couple • it
7
2026-03-15 • via Nuitee
L
Léa • couple • fr
10
Pros:

Grande chambre, balcon super, plage à proximité et le centre, les espaces partagé.

Cons:

Douche pas très confortable, petit déjeuner restreint

2026-03-14 • via Nuitee