WoodSpring Suites Nashville near Rivergate

Everything ok

Everything,had to call the Police on the HOTEL STAFF/ MANAGER.. Floors were so dirty and disgusting that they clearly are NOT being washed. Fridge would not get cold,had to keep moving my food and drinks into freezer and back,TV had a issue where a pop up kept going around the screen every 3 minutes Every channel so TV was not a option.Manager Lee and Manager Sunny very unprofessional,no communications between staff and management....they say 1 thing yet expect to then change what they said and tried to blame me( very Unprofessional) Will get your floor cleaned up NEVER HAPPENED.Will swap out your Fridge NEVER HAPPENED They knew the room had a bad microwave,yet wait till after I arrive to switch it out? Lee stated he would fix the issues and instead because that night the guest above me kept me up half the night walking loudly around on the floor,boom,boom,boom over and over and over and over get it now!!! Only after reaching out to Police and bookings.com was there any offer of a Room change and at that point it's to late for THAT AS WELL. Woodspring Suites never offered another room until after I reached out to You bookings and they lied to your representative claiming they offered another room and I declined,Grrrrrrr that is a Bold face LIE 100%. They then called the Police on me and claimed Disorderly contact yet I never had a face to face conversation so even though I chose to stay in the original room,they sent someone to my room to ask me again if I was checking out? Why would they do this? To make a false claim of disorderly conduct,they were trying to falsely get me kicked out.BIG BIG MISTAKE,I WILL be contacting a ATTORNEY/ LAWYER over this HOTEL.

Great location

EXTREMELY DIRTY. Mold on the window sill, the floors in our room were sticky and had black sections of caked on dirt. Toothpaste on the door stopper, painters tape trying to hold an outlet on, the bathroom door didn’t even close, splatters of things that have been spilled on the walls. It was absolutely awful. We checked in at 3, put our stuff in the room and didn’t return until 11:30 so we didn’t have a chance to look over the room before we left. Had we done that, we wouldn’t have even stayed.

Everything... there was 3 of us staying in the double queen room. The bathroom only had 2 sets of towels and when we asked for one more towel the night front desk said "no, you know the rules." We asked what that meant and she said they only cleaned the room every 2 weeks! We were only staying one night! Would never recommend this hotel to anyone.

I liked everything

There where bugs everywhere I did not stay at the hotel overnight I had to shorten my trip due to this hotel being really nasty

The room was dirty, the bed uncomfortable only giving 2 pillows, bugs guts all over wall and not cleaned off.

It's the most horrible place I've ever seen. Not for the place but for the atmosphere, starting from the receptionists to all the guests.... That's a drug addict hotel, with children sitting outside at 1:am smoking. The receptionist was there with 3 children surrounding the place at 1:am.... That place is crazy, I felt fear and extreme discomfort. All the people who came in and out could be seen on their faces and appearance that they were under the effects of coughing drugs, horrible! I had never seen anything like it. They gave me a phone number to call if there was a problem (apparently I was lucky that nothing happened to me but it seems that it is a problematic place) arriving a man with a strong smell of marijuana was fighting with the receptionist. The dirty floor, spider web, the homeskeper does not have. Clean towels ... you have to ask for them at reception .... The craziest place I've ever known in my entire life. I have much more to say, but it would take me much longer.... I don't recommend it to anyone

Everyone is treated equally. I have an express need to be treated novelty. I want to feel special. Equal is also good just not excellent.