Premier Lodge Central

They had not addressed the problems from when I stayed at the beginning of December. No forks or TV control. there was still fluff under the bed & settee and a bottle of water & a sock under the bed which was still there 3 weeks later. I'd only noticed this at the beginning of the month as I lost my glasses & was searching in case they had fallen under somewhere.
I was given a key for a room & when I went in someone had left a messy pile of sheets thrown in a heap on the settee & the mattress cover was half on & half off the bed, I then had to go back down the stairs & round to the shop to tell them & they gave me keys to room 4 so I went back up the stairs, walked in & someones' possessions were in there already, I went back down the stairs again & round to the shop & told them so they gave me the keys to the room I'd been in on the 6th December so I went back up the stairs again & that room was fine except there was still no forks or tv control which I didn't need but it shouldn't have been still like that on the 28th december. All this for someone who was nearly 68 years old & disabled. I still like the place & the people but they need to address certain things straight after I leave & not just leave it.

Some suspicious stains on the couch. TV didn't work and when I spoke to a staff member he was very unhelpful. Blinds were broken and didn't stop the sun coming in.

Everything is okk

I lost my glasses & whilst searching for them under the bed & settee it was a bit dusty/fluffy underneath these but everything else was more than perfect.

Even the manager of this assaulted me.

The stove was not working there was no remote control for the TV. What the hail no cartoon on the window absolutely wasted money.

The person who handed over the keys was quite rude. Their behavior and tone towards the guest were inappropriate

Location behaviour not good

No washing machine, no WiFi, some of the rooms not well maintained, curtains were dislodged and not replaced.
More needs to be done.

Despite, the location, you do get plenty of noise from the trams, traffic and people walking past. The information on how to get the keys weren't included and while standing at the door, I had to ring the landline number I found on the plaque next to the door (mobile number on the booking.com website doesn't exist and there was no email address) and some came to let me in and gave the keys. Had to pay £50 cash deposit (no mention of this on the website) but did get it back when I left. My advice is when booking in and booking out, go tot he shop around the corner, which I never knew until someone at Apartment 1 told me..

The blinds weren't put up properly and had missing parts which was hidden in the op drawer of the chest in the bedroom. In the living/kitchen area 2 cupboards were head high with the TV just above and I think the batteries in the control which was discovered o the cupboards mentioned, need to be changed as the TV didn't work. One of those cupboards was different tot he rest of the kitchen and I thought it was an oven at first but I did find some spoons, mug and glass in that cupboard. The bathroom was tiny and barely space between the toilet and basin. The soap dis in the shower was broken and a bit jaggered. Glad I noticed that otherwise i might have been cut.

Overall, I think they could have given better information on how to contact them, give more information on how to book in and book out and definately some DIY skills.

Need basic repairs like curtains or blinds. Its bit hard to sleep during night because of street light and curtains didn’t work. Wire of toaster was damaged. Handwash liquid was expired

Literally smelt like urine. Communication was shocking. No curtains, vertical blinds had all fallen down. Considering it across from a busy bus station and there is no privacy.

Could off been cleaner the building as a hole but get what you pay for

Nothing