Hotel Chaco

Hotels
9.3 (714 reviews)
2000 Bellamah Avenue Northwest , Albuquerque , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and modern rooms
Good value for money
Cons:
Noise from construction
Some service inconsistencies
Room service menu issues

Categories

Cleanliness
9.23
Multiple reviews highlight the cleanliness of rooms, but some reports of noise in certain areas.
Service
9.7
Overall, staff were very friendly and accommodating, with some exceptions noted.
Location
9.54
Excellent location, walkable to restaurants and near attractions, though affected by nearby construction.
Room Quality
9.19
Rooms are described as modern, lovely, and quiet, providing a good experience.
Amenities
8.92
Amenities noted positively, though specific concerns about coffee quality and bar service were raised.
Value for Money
9.58
Great value observed in relation to the pricing and overall experience.
Food and Beverage
8.73
Food and beverage options are good, but some guests had issues with room service menus.
Overall Experience
9.5
The stay was overwhelmingly positive, with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 18:41

Property Description

Luxury Oasis in Albuquerque

Outdoor Pool and Fitness Center: Enjoy a refreshing dip in the outdoor swimming pool or break a sweat at the fitness center during your stay at Hotel Chaco.

Dining and Entertainment: Indulge in delicious meals at the on-site restaurant, sip on cocktails at the in-house bar, and explore the vibrant nightlife with the Kimo Theater just 3.2 km away.

Convenience and Comfort: Benefit from amenities such as free WiFi, room service, and a 24-hour front desk, ensuring a seamless stay at Hotel Chaco.

Experience luxury and convenience at Hotel Chaco. Book now for an unforgettable stay in Albuquerque!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 30 per day.

Location

Guest Reviews

9.3
Based on 714 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.54
Room Quality: 9.19
Amenities: 8.92
Value for Money: 9.58
Food and Beverage: 8.73
Overall Experience: 9.5
D
Davide Giovanni • solo_traveller • it
8
Pros:

La struttura è molto bella.

Cons:

Unico appunto hanno un servizio di parcheggio con valletto compreso ma quando siamo arrivati noi non abbiamo trovato nessun tipo di accoglienza, solo un portone chiuso e altri ospiti che cercavano di capire come accedere alla struttura.

2026-07-12 • via Nuitee
C
Cecile • couple • us
7
Really strange room
Pros:

This is a lovely hotel, very clean with a great but over-priced restaurant. There were some serious drawbacks for us, as you an read below. Mostly design flaws, which are not the fault of the employees, just the idiots who put them in place.

Cons:

The design of the king room was completely silly. The see-through semi-frosted panel into the shower, and then THE TOILET area was so stupid. The door to the bathroom was one of those useless sliding doors that provide no sound proofing. You had better be traveling alone or with an exhibitionist to feel comfortable in this room.
And because of the floor to ceiling transparent panel, you can't turn on the light at night in the bathroom if you need it. There is an under the sink counter bright mood/night light couldn't be turned off, and shone brightly into the bedroom at night through the panel. We tried EVERY switch we could find, and I eventually had to crawl around on the floor to find the plug.

And watch your head: the very thick glass shelf above the coffee maker is hard to see, and when you bend forward to use it, WHAM! I'm still sporting a nice big bruise on my forehead.

2026-07-11 • via Nuitee
K
Kathy • couple • us
10
Wonderful stay!
Pros:

Luxurious!

Cons:

Music on the rooftop was cheesy!!

2026-07-10 • via Nuitee
R
Ryan • couple • us
10
2026-07-08 • via Nuitee
A
Anju • couple • us
5
will not stay here again. Too expensive for the service and facility comfort.
Pros:

the room was comfortable and the interior of the hotel and asthetics

Cons:

There was no breakfast in the hotel. The front desk put us in a wrong room and when we called them they oh we see you have a full balcony so we will move you. we paid for a higher class room ad they put us in a standard. No staff to attend at the pool, staff was not friendly.

2026-07-06 • via Nuitee
J
Jaramillo • couple • us
10
Excellent hotel with a great theme and amazing staff, great views, and just really satisfied…
Pros:

Super great location…

Cons:

Little pricey, but worth it!

2026-07-02 • via Nuitee
R
Robert • solo_traveller • us
10
2026-06-29 • via Nuitee
C
Cheryl T • solo_traveller • us
10
2026-06-29 • via Nuitee
B
Beatriz • couple • us
8
2026-06-29 • via Nuitee
A
Ana • solo_traveller • us
10
Staff was super attentive and helpful !
Pros:

Excellent from the time we pulled up to check in to check out!
Property well maintained !

Cons:

N/A

2026-06-28 • via Nuitee
U
Ullrich • solo_traveller • de
5
Pros:

Clean rooms

Cons:

No breakfast in the Hotel
Pool was not available you to Maintenance
Still, Waiting for my Ingo after for weeks

2026-06-23 • via Nuitee
N
Neal • couple • us
10
Pros:

Staff was great. Very clean. Great location

2026-06-18 • via Nuitee
M
Metin • couple • tr
10
2026-06-13 • via Nuitee
J
Julien • couple • fr
10
Pros:

Chambre propre moderne spacieuse
Emplacement parfait
Piscine agréable

2026-06-12 • via Nuitee
H
Hillary • couple • us
9
A beautiful hotel in an excellent location. Order your breakfast in room!
Pros:

The architecture is stunning. The rooms are beautiful, well appointed, and very comfortable. The dinner we had on the rooftop restaurant was wonderful; the views from there were lovely at sunset. Enjoyed the specialty cocktails there as well. The location is excellent and a decent walk to old town and even the Rio Grande and associated park. We very much enjoyed our stay here.

Cons:

I did not like that we had to walk across the street to get breakfast. Somehow I had missed upon our arrival check-in that room service was the only way to enjoy breakfast at the hotel. The food and coffee we got across the street was excellent, but it was very noisy inside the large industrial warehouse and so we ended up eating our to go breakfast in the hotel lobby. Unfortunately, the only place to sit was outside the large, loud business conference room. It was not ideal for the level of comfort to be expected at such a beautiful hotel.

2026-06-11 • via Nuitee
A
Aaron • couple • us
9
Pros:

The rooms are huge and I loved the rooftop restaurant

2026-06-10 • via Nuitee
A
Alyssa • solo_traveller • us
10
2026-06-01 • via Nuitee
A
Andrew • couple • us
10
We enjoyed our stay very much and will be staying here again when we revisit in a few years
Pros:

clean, modern, great location, friendly and supportive staff

2026-05-31 • via Nuitee
C
Charles • couple • us
6
2026-05-26 • via Nuitee
B
Brooke • solo_traveller • ca
9
2026-05-26 • via Nuitee