Red Roof Inn Chicago - Alsip

Hotels
•
Red Roof Inn
7.8 (302 reviews)
12340 S Cicero Ave , Chicago , us
+1 708-389-3080

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Poor cleanliness
Room quality issues
Bad odors

Categories

Cleanliness
5.7
Multiple reviews indicate issues with cleanliness, including dirty rooms, mold, and untidy bathrooms.
Service
9.7
Some positive mentions of friendly staff, despite issues with response to problems.
Location
10
Several reviews highlight the convenient location.
Room Quality
5.7
Negative comments regarding room conditions, including odors and poor maintenance.
Amenities
6.7
Mention of minimal amenities and issues with provided items like towels.
Value for Money
8.2
Concerns expressed about inadequate value given the condition of the hotel.
Food and Beverage
9.7
No specific mention, assumed a standard offering.
Overall Experience
6.7
General consensus suggests guests felt disappointed by their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:12

Property Description

Convenient Location
Located just 26 km from Chicago and 13 km from Midway International Airport, Red Roof Inn Chicago-Alsip offers easy access to major attractions.

24-Hour Front Desk
Enjoy the convenience of a 24-hour front desk, ensuring assistance and service round the clock for a hassle-free stay.

Nearby Attractions
Explore the nearby city of Aurora, located only 49 km away, for a day filled with adventure and sightseeing.

Book your stay at Red Roof Inn Chicago-Alsip for a comfortable and convenient experience.

Important information:

One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 3 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Guest Reviews

7.8
Based on 302 reviews
Cleanliness: 5.7
Service: 9.7
Location: 10
Room Quality: 5.7
Amenities: 6.7
Value for Money: 8.2
Food and Beverage: 9.7
Overall Experience: 6.7
M
McCoul • solo_traveller • us
2
2026-08-13 • via Nuitee
F
Fran • family_with_children • us
7
Grateful to be close enough to the big city, in comfort.
Pros:

The property was well maintained and staff was readily available for help.

Cons:

The door was propped open quite a bit.

2026-07-21 • via Nuitee
S
ShaKeyia • couple • us
8
2026-07-15 • via Nuitee
T
Terrence • solo_traveller • us
1
Was 1 of the worst experiences
Pros:

Nothing

Cons:

Nothing was working and the staff didn't mention it while I was checking in, when went back to ask what was going on and asked for a refund he said he couldn't do anything about and then lied to my face and said I've been in the room for hours when I was only there for 20 minutes and that was only because I was trying to see what was going on and why things wasn't working

2026-07-10 • via Nuitee
E
Elizafan • extended_group • us
5
2026-06-23 • via Nuitee
J
James • extended_group • us
1
Couldn’t accommodate us and only got refunded $69.
2026-06-18 • via Nuitee
S
Syed • extended_group • us
1
Pros:

Nothing

Cons:

So many things were bad

2026-06-13 • via Nuitee
J
Jignashu • family_with_children • ca
1
Overall, this was one of the worst hotel experiences I have had. I would strongly advise to avoid.
Pros:

Nothing, Booking.com should be ashamed to keep this on their list

Cons:

The entire property smelled heavily of marijuana, and the rear side of the accommodation was particularly unpleasant and poorly maintained. The room itself had a strong vomit-like odor, making it uncomfortable to stay in.
I reported these issues to the staff, but no action was taken to address my concerns. The bathroom was in very poor condition as well, matching the overall state of the hotel. Even basic fixtures were problematic—the hot water knob was installed in reverse, adding to the frustration.

2026-06-12 • via Nuitee
M
Matt • solo_traveller • us
1
Cons:

Run down not as pictured on web site door was broke ac was not working going into error every few hrs they just unplug it for a few seconds then plug it back it didn't have my rooms I paid for 6 weeks in advance had to down size from 2 beds to 1 with no accommodation saying we'll the rooms are more now so they wouldn't compensate me

2026-06-12 • via Nuitee
W
Walkingstick • solo_traveller • us
10
Pros:

Everything was very clean. The staff was extremely polite.

2026-06-09 • via Nuitee
A
Austin • family_with_children • us
3
Don’t recommend this stay
Pros:

a/c worked good

Cons:

Do NOT recommend. Paid for 2 room with 2 beds in each room and was given 2 rooms with 1 bed each and one of the room doors didn’t even lock!

2026-06-08 • via Nuitee
M
Marshall • extended_group • us
4
2026-06-08 • via Nuitee
A
Amy • solo_traveller • us
8
Good location and close to venue I was there for.
Pros:

Location good

Cons:

Nothing I can think of

2026-06-06 • via Nuitee
T
Tabitha • family_with_children • us
7
2026-06-06 • via Nuitee
D
Daniel • couple • us
4
2026-06-02 • via Nuitee
A
Asghari • solo_traveller • us
1
2026-06-01 • via Nuitee
S
Shenise • family_with_children • us
6
2026-05-30 • via Nuitee
L
Luis A • solo_traveller • pr
9
2026-05-30 • via Nuitee
A
Arpitha • family_with_children • us
8
2026-05-29 • via Nuitee
G
González • solo_traveller • us
8
Pros:

Habitacion comoda y el baño

Cons:

Escaleras para el segundo piso dificiles

2026-05-18 • via Nuitee