Hotel y Cabañas El Parque

Hotels
9.3 (733 reviews)
Km. 2,5 camino Villarrica - Pucón , Villarrica , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Cons:
Minor room maintenance issues
Limited breakfast variety

Categories

Cleanliness
8.65
Some rooms had maintenance issues noted, affecting overall cleanliness.
Service
9.99
Most reviews praised the staff for their friendliness and assistance.
Location
9.66
The stunning views and environment were frequently highlighted.
Room Quality
8.61
Some rooms lacked air conditioning and had minor maintenance issues.
Amenities
9.14
Amenities were appreciated but needed some updates.
Value for Money
9.1
Good quality but some felt the price could be better aligned with the offerings.
Food and Beverage
9.65
Breakfast was particularly noted as delicious, though lacking variation.
Overall Experience
9.62
Overall, guests had a great experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:54

Property Description

Luxurious Accommodations
Hotel El Parque offers elegantly designed rooms equipped with modern amenities such as flat-screen TVs and free toiletries. Some rooms even provide stunning views of the lake, ensuring a relaxing stay for guests.

Recreational Activities
Guests can indulge in a variety of activities at Hotel El Parque, from relaxing on the private beach to playing tennis or taking a refreshing dip in the outdoor pool. The hotel's serene surroundings also make it ideal for cycling enthusiasts looking to explore the area.

Convenient Location
Conveniently situated just 30 km from the majestic Villarrica volcano, Hotel El Parque is also in close proximity to Casino Enjoy and Termas Menetue hot springs, offering guests easy access to popular attractions. With shuttle services available, your stay is sure to be hassle-free.

Experience luxury, recreation, and convenience at Hotel El Parque. Book now for an unforgettable stay!

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency.
In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Extra beds are available for a surcharge.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 733 reviews
Cleanliness: 8.65
Service: 9.99
Location: 9.66
Room Quality: 8.61
Amenities: 9.14
Value for Money: 9.1
Food and Beverage: 9.65
Overall Experience: 9.62
M
María José • extended_group • cl
9
Pros:

La atención del personal y la ubicación

2026-05-21 • via Nuitee
B
Beate • extended_group • cl
9
Nicht umsonst sind wir quasi Stammgäste.
2026-05-21 • via Nuitee
S
Stephanie • couple • cl
8
2026-05-18 • via Nuitee
P
Paola • extended_group • cl
4
Lindo lugar pero las cabañas grandes les falta arreglar
Pros:

Lindo lugar pero cabaña donde uno dierme vieja y llena de ratones en el techo no te dejan de dormir

Cons:

La cabaña

2026-05-17 • via Nuitee
M
mauricio javier • solo_traveller • cl
7
Pros:

La vista al lago y las instalaciones. Poseen muy buen restaurante y precios razonables. Excelente disposición a apoyar estadía.

Cons:

En dias frios de Mayo reciente, la calefacción instalada en cabaña no fue suficiente. Hubo que pedir frazadas adicionales. El frio se filtraba levemente por debajo de 2 puertas de acceso de cabaña - loft. Desayuno muy industrializado, quizás una mejora seria algo más regional como quesos, frutos secos y jugos naturales.

2026-05-11 • via Nuitee
E
Eve Topísima • solo_traveller • cl
10
Pros:

La distribución de los senderos hasta llegar al lago, todo muy limpio y despejado apesar de ser días fríos y lluviosos.

Cons:

El baño si es por mencionar algo.
Poquísimo papel higiénico. Incómodo

2026-05-10 • via Nuitee
P
Paulina • couple • cl
9
2026-05-08 • via Nuitee
P
Paulina • extended_group • cl
10
2026-05-08 • via Nuitee
A
Abarzua • couple • cl
10
2026-05-07 • via Nuitee
G
Gisela • solo_traveller • ar
10
Pros:

El restaurante, sus platos, su atención, la vista de la habitación y del hotel

Cons:

Nada

2026-05-05 • via Nuitee
V
Vale • couple • cl
10
Siempre la mejor atención
Pros:

Siempre es un agrado alojarse por la buena atención que todo el equipo tiene
El desayuno, los jardines, el silencio, es simplemente maravilloso

Cons:

Lo único reprochable es que el bungalow estaba un poco helado pero se solucionado con una suave frazada

2026-05-04 • via Nuitee
M
María soledad • couple • cl
10
Excepcional
Pros:

Todo muy bueno, excelente lugar maravilloso

2026-04-28 • via Nuitee
R
Rodolfo • couple • cl
10
Muy recomendable
Pros:

El servicio bueno

Cons:

Nada

2026-04-23 • via Nuitee
S
Sebastian • couple • cl
9
2026-04-22 • via Nuitee
A
Adriana Carine Michel Da • extended_group • br
10
Hotel lindo!
Pros:

Perfeito na hotelaria, limpeza, lugar, aconchego!!

2026-04-22 • via Nuitee
I
ignacio • solo_traveller • cl
10
Pros:

Las instalaciones, la comida y el personal

2026-04-19 • via Nuitee
4
41b34d17e677705b988c813c1286060b • solo_traveller • cl
10
Excelente estadía !
Pros:

Buen desayuno, bonito entorno, muy bien cuidado

2026-04-18 • via Nuitee
1
11ff2e643f7c70094796255e959bf517 • solo_traveller • es
7
Pros:

Los jardines y las vistas son espectaculares, así como la decoración del comedor y salones, hechos con mucho gusto

Cons:

En la habitación que estuvimos resuena mucho la campana extractora de la cocina mientras de hacen los servicios en el restaurante así como unos golpes recurrentes (podrían ser puertas o cámaras de la cocina)

2026-04-14 • via Nuitee
S
Saez • couple • cl
10
Placentera
Pros:

Bello entorno , comida y atención

Cons:

Nada

2026-04-10 • via Nuitee
T
Tamara • family_with_children • cl
10
Grato momento
Pros:

El lugar era lindo y hermosa vista. Y que me ayudaran a recuperar el tuto de mi bebé 😊

Cons:

.

2026-04-06 • via Nuitee