Hotel y Cabañas El Parque

Hotels
9.3 (756 reviews)
Km. 2,5 camino Villarrica - Pucón , Villarrica , cl

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Cons:
Minor room maintenance issues
Limited breakfast variety

Categories

Cleanliness
8.65
Some rooms had maintenance issues noted, affecting overall cleanliness.
Service
9.99
Most reviews praised the staff for their friendliness and assistance.
Location
9.66
The stunning views and environment were frequently highlighted.
Room Quality
8.61
Some rooms lacked air conditioning and had minor maintenance issues.
Amenities
9.14
Amenities were appreciated but needed some updates.
Value for Money
9.1
Good quality but some felt the price could be better aligned with the offerings.
Food and Beverage
9.65
Breakfast was particularly noted as delicious, though lacking variation.
Overall Experience
9.62
Overall, guests had a great experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:54

Property Description

Luxurious Accommodations
Hotel El Parque offers elegantly designed rooms equipped with modern amenities such as flat-screen TVs and free toiletries. Some rooms even provide stunning views of the lake, ensuring a relaxing stay for guests.

Recreational Activities
Guests can indulge in a variety of activities at Hotel El Parque, from relaxing on the private beach to playing tennis or taking a refreshing dip in the outdoor pool. The hotel's serene surroundings also make it ideal for cycling enthusiasts looking to explore the area.

Convenient Location
Conveniently situated just 30 km from the majestic Villarrica volcano, Hotel El Parque is also in close proximity to Casino Enjoy and Termas Menetue hot springs, offering guests easy access to popular attractions. With shuttle services available, your stay is sure to be hassle-free.

Experience luxury, recreation, and convenience at Hotel El Parque. Book now for an unforgettable stay!

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency.
In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Extra beds are available for a surcharge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 756 reviews
Cleanliness: 8.65
Service: 9.99
Location: 9.66
Room Quality: 8.61
Amenities: 9.14
Value for Money: 9.1
Food and Beverage: 9.65
Overall Experience: 9.62
G
Galleguillos couple cl
10
2026-07-02 via Nuitee
C
Constanza solo_traveller cl
7
2026-07-01 via Nuitee
L
Lissete couple cl
7
2026-06-28 via Nuitee
L
Lorena solo_traveller cl
1
RATAS EN LOS TECHOS
Cons:

Horrible experiencia, primer día, ratones en el techo, me dicen que colocaran trampas, segunda noche lo mismo , nos cambian a otra cabaña y más encima hacen el cobro adicional por ser más cara.

2026-06-28 via Nuitee
L
luis couple cl
10
Satisfacción
2026-06-27 via Nuitee
J
Jhon_Bustos family_with_children cl
10
Pros:

el desayuno muy rico y variado, el personal muy amable, la habitación super cómoda

2026-06-22 via Nuitee
A
antonia couple cl
8
Bonito
Pros:

Hermoso el lugar

Cons:

Desayuno muy básico

2026-06-22 via Nuitee
A
alvarorivasayres couple cl
10
Tranquilidad, hermoso lugar y buen desayuno
Pros:

Tranquilidad y jardines

Cons:

No existe consejería 24/7 y no contestan al llamar a conserjería

2026-06-21 via Nuitee
S
sofia couple cl
8
Pros:

Estuvo todo perfecto

Cons:

El unico problema que tuvimos fue que habia pedido si podía tener el desayuno del primer dia más temprano porque tenia que trabajar y me dijeron que sí. Pero cuando baje no había nadie y no estaba listo. Por lo que no pude tomar desayuno ese día

2026-06-19 via Nuitee
R
Rodrigo solo_traveller cl
1
Roedores en habitación.
Pros:

La vista al lago.

Cons:

Habitación antigua y con roedores paseándose por entretecho y tabique de la habitación.

2026-06-17 via Nuitee
A
Alejandro solo_traveller cl
7
Excelente restoran. Exelente vista
Pros:

La comida, excelente

2026-06-17 via Nuitee
N
Natalia Francisca solo_traveller cl
9
2026-06-16 via Nuitee
J
JORGE couple cl
10
Pros:

Excelente acogedor!!

2026-06-09 via Nuitee
M
María couple cl
9
Buena
Pros:

Las cabañas, el entorno

Cons:

El desayuno

2026-06-08 via Nuitee
J
juan pablo arriagada solo_traveller cl
10
2026-06-01 via Nuitee
S
Solsona solo_traveller cl
10
Pros:

En realidad nis encanta y siempre que podemos ir somos de ese lugar

Cons:

Todo es maravillosos

2026-05-31 via Nuitee
M
Maria ignacia couple cl
9
Pros:

la ubicación y la calidad del personal

Cons:

el restaurante cerraba muy temprano

2026-05-30 via Nuitee
P
Patricia couple cl
10
Pros:

Muy lindo lugar, comida excelente!

2026-05-29 via Nuitee
J
Juan Sebastian solo_traveller ar
10
Resort excelente!!!
Pros:

Todo!!!!!!

Cons:

Nos gusto todo!!!

2026-05-28 via Nuitee
E
elizabeth family_with_children cl
10
Pros:

Precioso! Los alrededores llenos de vegetacion y playa ideal para relajarse, ademas el desayuno delicioso! Muchas cosas dulces hechas con dedicacion, el cafe muy rico tambien

2026-05-28 via Nuitee