Hotel y Cabañas El Parque

Hotels
9.3 (696 reviews)
Km. 2,5 camino Villarrica - Pucón , Villarrica , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Cons:
Minor room maintenance issues
Limited breakfast variety

Categories

Cleanliness
8.65
Some rooms had maintenance issues noted, affecting overall cleanliness.
Service
9.99
Most reviews praised the staff for their friendliness and assistance.
Location
9.66
The stunning views and environment were frequently highlighted.
Room Quality
8.61
Some rooms lacked air conditioning and had minor maintenance issues.
Amenities
9.14
Amenities were appreciated but needed some updates.
Value for Money
9.1
Good quality but some felt the price could be better aligned with the offerings.
Food and Beverage
9.65
Breakfast was particularly noted as delicious, though lacking variation.
Overall Experience
9.62
Overall, guests had a great experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:54

Property Description

Luxurious Accommodations
Hotel El Parque offers elegantly designed rooms equipped with modern amenities such as flat-screen TVs and free toiletries. Some rooms even provide stunning views of the lake, ensuring a relaxing stay for guests.

Recreational Activities
Guests can indulge in a variety of activities at Hotel El Parque, from relaxing on the private beach to playing tennis or taking a refreshing dip in the outdoor pool. The hotel's serene surroundings also make it ideal for cycling enthusiasts looking to explore the area.

Convenient Location
Conveniently situated just 30 km from the majestic Villarrica volcano, Hotel El Parque is also in close proximity to Casino Enjoy and Termas Menetue hot springs, offering guests easy access to popular attractions. With shuttle services available, your stay is sure to be hassle-free.

Experience luxury, recreation, and convenience at Hotel El Parque. Book now for an unforgettable stay!

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency.
In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Extra beds are available for a surcharge.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 696 reviews
Cleanliness: 8.65
Service: 9.99
Location: 9.66
Room Quality: 8.61
Amenities: 9.14
Value for Money: 9.1
Food and Beverage: 9.65
Overall Experience: 9.62
E
Elizabeth • couple • cl
10
Espectacular
Pros:

La ubicación, el entorno es hermoso, el personal es muy preocupado y amable, el desayuno es exquisito y contundente. Las vistas de la habitación son de ensueño.

Cons:

Solo mejorar la calidad de las almohadas, que son muy blanditas y puede doler el cuello a la hora de dormir.

2026-03-07 • via Nuitee
K
Karina • family_with_children • cl
10
Pros:

Todo, impecable

2026-03-02 • via Nuitee
V
Vero Pettersen • couple • cl
10
Nunca decepciona. Siempre estamos felices de haber vuelto.
Pros:

la amplia habitación con terraza con vista al lago. el rico desayuno y buena comida en la noche. La exquisita y limpia playa privada.

Cons:

el que la cocina estuviera cerrada una de las dos noches que pasamos en El Parque. Pedimos delivery

2026-03-02 • via Nuitee
M
Margarita • family_with_children • cl
7
Muy grata estadía en un lugar de una belleza y tranquilidad excepcionales
Pros:

El lugar mismo. Los jardines, la tranquilidad, el acceso a la playa y embarcadero
, la piscina

Cons:

El espacio habilitado para el desayuno.
Mayor variedad en la Carta del Restaurant

2026-02-28 • via Nuitee
C
Claudia • couple • cl
10
Un lugar de ensueño para descansar y disfrutar
Pros:

Todo en las instalaciones es perfecto, lindo, acogedor, la comida exquisita, el personal muy amable , los jardines preciosos

2026-02-28 • via Nuitee
N
Nathalie • extended_group • cl
10
Pros:

El lugar precioso. La vista

2026-02-26 • via Nuitee
V
Víctor • couple • cl
10
Pros:

Lugar ideal para desconectarse. El restaurant con una carta muy variada.

Cons:

Todo estaba excelente

2026-02-25 • via Nuitee
L
leonor pilar • family_with_children • cl
10
Pros:

Exelente elección, precio calidad muy bueno

2026-02-13 • via Nuitee
C
Catalinasantamariae • family_with_children • cl
10
Pros:

El lugar es precioso, desayuno exquisito, todo el personal muy amable y excelente ubicación.

Cons:

Nada

2026-02-13 • via Nuitee
K
Katterine • couple • cl
10
Increíble lugar
Pros:

La vista y tranquilidad, los hermosos jardines, habitación y cama muy cómoda sumado a un desayuno muy rico!, fue una estadía genial que pudimos complementar con un exquisito masaje. Increible!

2026-02-11 • via Nuitee
F
Francisco • couple • cl
9
Agreeable
Pros:

Good

Cons:

The shower

2026-02-11 • via Nuitee
F
Fernanda • solo_traveller • cl
10
2026-02-09 • via Nuitee
G
Gabriela • extended_group • cl
7
Pros:

La ubicación y el restorant que realmente era muy rico

Cons:

Las instalaciones un poco antiguas, el baño tenía poca presión de agua y las ventanas muy difíciles de abrir, hacían matrimonios donde la música se escuchaba hasta las 4 am aprox, considerando el valor de la cabaña, creo que eso es un punto en contra bastante grande, uno reserva para ir a descansar y desconectarse pero las noches del viernes y sábado hubo mucho ruido.

2026-02-09 • via Nuitee
M
María • couple • cl
9
2026-01-30 • via Nuitee
B
BALBINA • family_with_children • cl
10
Pros:

Todo
Espectacular

2026-01-28 • via Nuitee
T
Torsten • couple • de
10
Perfekt für uns , gerne immer wieder
Pros:

Sehr schöne Unterkunft perfekt gelegen und sehr ruhig in einem wunderschönen Garten.
Ausgesucht freundliches Personal und hilfsbereit in allen Fragen.

2026-01-26 • via Nuitee
F
Fabian • couple • de
9
Sehr schönen Urlaub gehabt!
Pros:

Die Lage ist ein Traum. Wir kommen gerne wieder.

Cons:

- Der DJ für die Silvesterparty war ganz schlecht. Er hat leider keine Energie gehabt und die Musik beim Abendessen war nicht so energetisch...

Der Frühstück könnte besser sein. Ich fande es ein bisschen eingeschränkt, wenn man gesundes essen möchte. Kuchen war gut.

2026-01-25 • via Nuitee
J
javier • couple • ar
10
Pros:

El entorno, las instalaciones, el parque.

Cons:

Nada.

2026-01-24 • via Nuitee
U
Urs • couple • ch
10
Pros:

Tout a été génial!

2026-01-24 • via Nuitee
O
Orhan • couple • cl
10
2026-01-22 • via Nuitee