Apartamentos Massol

Hotels
Open Room
8.8 (50 reviews)
C/ Pere Melià 7, Esquina Vicente Buades, Pollenca, Illes Balears, 7470 , Pollensa , ES

Children allowed

Facilities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Street parking
See all facilities

Review Highlights

Pros:
Clean and well-maintained apartments
Friendly and helpful staff
Great location near the beach
Cons:
Noise from neighboring rooms
Laundry service not clearly advertised

Categories

Cleanliness
9.26
The apartments were very clean and well-maintained.
Service
9.23
Staff were friendly and helpful throughout the stay.
Location
9.27
Great location within walking distance to the beach, restaurants, and shops.
Room Quality
8.22
The room had all necessary utilities but some issues with noise from neighboring rooms.
Amenities
8.25
Well-equipped but some facilities such as the laundry were not clearly communicated.
Value for Money
8.71
Overall, a satisfactory value given the proximity to the beach and local amenities.
Food and Beverage
8.76
No specific mention, but standard food options are expected at this hotel tier.
Overall Experience
8.73
Overall a very enjoyable stay with a desire to return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:50

Property Description

Outdoor Swimming Pools and Recreational Amenities - Relax in one of the 2 outdoor swimming pools or explore the area with bicycles available for rent.

Complimentary Wireless Internet and Concierge Services - Stay connected with free Wi-Fi and make use of the helpful concierge services during your stay.

Kitchenettes and Balconies - Enjoy the convenience of kitchenettes in air-conditioned rooms with private balconies, perfect for a cozy stay.

When you stay at Apartamentos Massol in Pollensa, immerse yourself in comfort near the beach, just minutes away from local attractions.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.8
Based on 50 reviews
Cleanliness: 9.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
M
Martin
10
Pros:

Great apartment and fantastic to have use of the facilities at the hotel next door.

2025-09-04 via Nuitee
A
Andrew
8
Pros:

Nice apartment, very clean. Everything worked that should do. The only criticism would be around the kitchen. The cupboards are poorly laid-out, with the top ones so high that even I struggled to get items from them and I'm six feet tall. There was no oven- something like a Baby Belling, or making the microwave a combination would be useful. Other than that, very nice and we had a great stay.

2025-07-24 via Nuitee
E
Emma
8
We'll definitely be back but with a few caveats.
Pros:

Overall it was brilliant. A few minutes walk from the beach, bars and restaurants. At the base of Cap de Formentor for cycling which was a bonus. The room itself had all the necessary utilities, cutlery etc and was always kept very clean. The only troubles we had was the shower overflowed in 2-3 minutes, the walls are paper thin meaning you can hear your neighbours close doors, shower and move items around in the middle of the night. Laundry is also self-service but across the road and costs €4 which isn’t advertised ahead of time. Despite that, we’d absolutely return and enjoyed coming back to a cool room with an air con unit per room!

2025-07-20 via Nuitee
B
Barbara
10
A Perfect and quiet getaway
Pros:

We were really pleased in our decision to stay at the Massol Apartments. The accommodation was perfect for our needs and the pool area was always clean and tidy with loungers available throughout the day. From checking in to leaving the staff were friendly and helpful. Shops, restaurants and the beach are only a short walk away along with the bus station if you are wanting to use public transport. We would definitely recommend the Massol to family and friends.

2025-07-15 via Nuitee
S
Sally Jessica partner
10
Pros:

The apartments are well located, approximately a 5 minute walk to the beach with lots of shops around. The pool area is small, but it was never busy and there were always plenty of places to sit. We often had the pool to ourselves. The surrounding area is safe and the apartments are in a gated complex. We would definitely book again as the apartments were comfortable and had everything we needed.

2025-07-14 via Nuitee
E
Emma
10
Pros:

This complex was family oriented, not too loud with great food and great facilities. Would recommend

2025-06-13 via Nuitee
V
Verified traveler
6
Pros:

Ett enkelt boende. Tyvärr fick vi ingen städning 2 av 5 nätter av oklar anledning. Uteplatsen var inte heller så rolig.

2025-05-23 via Nuitee
F
Florian
8
Kurzaufenthalt
Pros:

Gemütlich nicht allzu sauber, Defekte Abzugshaube in der Küche und unter dimensionierte Abluft im Bad.

2025-04-24 via Nuitee
A
Adam family
8
Pros:

Beautiful little place. Great pool! Clean and tidy with useful appliances in the kitchen. Spacious balcony.
And comfortable beds. Sofa beds in the bedroom only suitable for people under 6ft!

2024-11-05 via Nuitee
M
Meghan
10
Great location and very comfortable
Pros:

The checkin location was not so clear on the booking, however when we arrived they did have signs but would have appreciated the direction before arrival. Kettle was broken but when I went to the front desk he ran in all directions to get me one. So appreciated

2024-09-20 via Nuitee
A
Anders
6
Pros:

Lejligheder, køkken og møbler i ringe nedslidt forfatning. Men god pool v aparthotel flora, og dejlig tæt på by og strand

2024-08-02 via Nuitee
R
Rafael
6
Apartamento tranquilo
Pros:

La estancia a ido bien. El apartamento es sencillo, pero hay tranquilidad al ser un comolejo pequeño.
Nos lo encontramos algo sucio y no hay nada para barrer ni fregar. En nuestro caso, los dias que estuvimos no habia servicio de limoieza, porque era domingo.

2024-07-08 via Nuitee
A
Aoife
8
Pros:

The apartments are spacious but with basic facilities however the location is fantastic and the staff are very helpful and friendly.

2024-06-13 via Nuitee
S
Simona
10
Pros:

Albergo comodissimo silenzioso con vista montagna. Unica pecca un po' di odore di muffa considerando che stavamo a piano terra. Comunque ci ritornerei molto molto volentieri.

2024-05-18 via Nuitee
R
Roger
10
Awesome stay
Pros:

Perfect accommodation for my stay while cycling, couldnt have done more to be helpful

2023-10-08 via Nuitee
J
Jean-Marc partner
10
Pros:

Perfect

2023-10-05 via Nuitee
S
Stuart family
10
Pros:

Lovely spot within 10 mins of the beach

2023-09-16 via Nuitee
A
Anthony
2
Mécontent
Pros:

Je n'ai malheureusement pas pu venir pour raison d'un nouvel emploi.. aucune flexibilité dans le remboursement ou meme pour un avoir pour pouvoir revenir l'année prochaine! C'est pas grave il y a plein d'hôtels ;)

2023-08-21 via Nuitee
J
Jennifer partner
8
Pros:

Overall we were happy with apartment, it was basic but had everything we needed. I found the bed a little firm for my personal preference

2023-08-16 via Nuitee
M
Melisa friends
10
Pros:

Muy buenos apartamentos. Limpios y bien ubicados. El personal muy amable. Super recomendado!

2023-07-20 via Nuitee