Hyatt Place Niagara Falls

Hotels
Hyatt Place
8.1 (3022 reviews)
310 Rainbow Blvd South , Niagara Falls , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Cons:
Parking garage condition
Limited breakfast options

Categories

Cleanliness
7.56
The parking garage is in bad shape and the breakfast area could use better upkeep.
Service
8.53
Staff were generally very welcoming and kind, with some exceptions noted.
Location
9.07
Excellent location, right next to the waterfalls.
Room Quality
8.02
Rooms are average and served basic needs.
Amenities
7.55
Breakfast options and parking need improvement.
Value for Money
8.01
Affordable hotel, suitable for the price point.
Food and Beverage
7.56
Breakfast could include more options, lacking fresh fruit and yogurt.
Overall Experience
8.53
Overall a good choice, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:40

Property Description

Prime Location near Attractions
Hyatt Place Niagara Falls is just a 3-minute walk from the Conference Center and close to Old Falls Street, Rainbow Bridge, and American Falls.

Modern Amenities
Each room features a flat-screen TV, free toiletries in the private bathroom, and a convenient desk. Guests can enjoy the indoor swimming pool and free WiFi throughout the property.

Convenience and Service
The hotel offers a fitness centre, business centre, and 24/7 reception assistance for guests' needs. With Niagara Falls State Park just 100 metres away, the hotel is the perfect choice for a memorable stay.

Book your stay at Hyatt Place Niagara Falls for a luxurious and convenient experience.

Important information:

Pets can be accommodated at an extra charge of USD 100 per room, per stay (1–6 nights), additional pet cleaning fee USD 100 per room (7-10 nights).

Parking is available at the property. Parking charges are a seasonal rate charged per day. Please reach out to property with any questions on this.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAG

Location

Guest Reviews

8.1
Based on 3022 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.53
T
TATIANA couple ru
4
Pros:

Близость к ниагарскому водопаду, 5 минут пешком

Cons:

В номерах нет халатов, воды, мыльных принадлежностей. Отель не соответствует своей категории и бренду.

2026-08-22 via Nuitee
M
Michael family_with_children us
5
Convenient location but dirty run down hotel. Beds are ok. Poor customer service
Pros:

Convenient location

Cons:

The building looks new in the outside but inside it is dirty and broken. Management is not taking good care of this facility. I never expected to see a Hyatt this dirty and run down. Needs A LOT OF MAINTENANCE. Also customer service was poor.

2026-08-22 via Nuitee
N
Nancy solo_traveller us
8
Family trip
Pros:

Beds comfy, liked 2 queens and sofabed. Good size room. location perfect, close to Niagara Park and Falls and eateries . Safe area. Check in and out easy.

Cons:

Breakfast was ok but could be improved.

2026-08-22 via Nuitee
R
Ranjith family_with_children us
7
visited to see NiagaraFalls and stayed nearby at the Hyatt hotel. It was very nice and only 0.3 mile
Pros:

The hotel is located right next to the state park, so the next morning we were able to just walk over and visit Niagara Falls, which was amazing! What I liked most about this hotel is definitely its location. The hotel itself is decent—nothing too fancy, but not bad either. Honestly, I have no complaints. They also provided a complimentary breakfast, which was a nice surprise since I wasn't sure if it was originally included in my booking.

Cons:

The room should have been cleaner, and it would be great if they added a light, fresh fragrance to the air. I mean they cleaned as per normal check out standard, but I was exepected more fresh fragance in the room air.

2026-08-21 via Nuitee
S
Stephen family_with_children us
10
2026-08-21 via Nuitee
S
Syed Nabeel family_with_children pk
10
Overall amazing - clean n well located to falls
Pros:

Location to falls and restaurants

Cons:

Room service is not daily, it should be

2026-08-20 via Nuitee
I
Iakupova family_with_children us
7
2026-08-20 via Nuitee
G
Geerd family_with_children nl
8
Prachtige locatie vlakbij de Falls
Pros:

De locatie is geweldig. We zaten op een hoge verdieping en hadden uitzicht op de kloof. De watervallen kan je vanuit het hotel niet zien. Als je het hotel uitloopt dan ben je met een paar minuten lopen bij de ingang van de Niagara Falls state park. Levendig en veilig ook in de avond. We konden makkelijk op en neer naar de watervallen. Bijv voor de lichtshow. Vlakbij het hotel heb je een aantal restaurants waar je prima kan eten. Parkeren kan tegen gereduceerd tarief in de parkeergarage tegenover het hotel. Ontbijt was prima. De meiden hebben gezwommen in het zwembad en er waren bij het zwembad badlakens van het hotel voor iedereen. De service van het hotelpersoneel was super. Mijn dochter had geen maandverband meer en de dame van de receptie bood haar een stapel maandverband aan!
Heel mooi startpunt voor een rondje hardlopen in de ochtend.

Cons:

Tijdstip voor het ontbijt had wat later gekund. Rond sluitingstijd waren nog een hoop gasten in het restaurant. Een half uur verruiming zou perfect geweest zijn.

2026-08-20 via Nuitee
D
Diego family_with_children it
4
Pros:

Posizione

Cons:

Pulizie non comprese (un cartello indicava pulizie ogni due giorni alla reception).credo che queste informazioni debbano essere condivise al momento della prenotazione e non quando uno ha già pagato (anche perchè erano circa 280$ a notte).
Colazione altro cartello che avevano un lack of food e che quindi si scusavano per gli eventuali disagi

2026-08-19 via Nuitee
S
SUSAN family_with_children us
8
Cons:

Breakfast should have been included.

2026-08-18 via Nuitee
C
Cynthia family_with_children us
8
2026-08-17 via Nuitee
D
Dunphy family_with_children us
10
Fun family getaway!
Pros:

Location was excellent with all activities within a short walk from the hotel. Staff was friendly and rooms were clean. Hotel comped us breakfast during our stay. We stayed in a King Suite which had a separate bedroom, living room and small kitchen with a microwave.

Cons:

We pretty much liked everything. Since our room had a microwave it would have been nice to have some paper plates and plastic utensils in the room. We were able to get some paper plates and plastic utensils from the main lobby.

2026-08-17 via Nuitee
D
Dan extended_group us
10
2026-08-16 via Nuitee
A
Anne julia extended_group gb
7
Great location to discover both sides of the falls.
Pros:

Location, friendly and helpful staff. Shower Gel, shampoo welcome

Cons:

Roof top bar - no bar.

2026-08-16 via Nuitee
B
Brian couple us
6
2026-08-16 via Nuitee
A
Alon family_with_children il
9
Great location
Pros:

Excellent location, right next to the state park entrance. Convenient parking is available by the hotel. The rooms are relatively spacious. There is also an excellent washing machine, which we found very useful. The breakfast was the best and most varied we had at any hotel during our trip.

2026-08-15 via Nuitee
A
Angelina family_with_children us
10
I would stay there again.
Pros:

Perfect location…

Cons:

A little run down but that didnt affect my stay… room was clean and comfortable .. staff they were super cordial, helpful… breakfast was good, rooftop for fireworks was awesome…

2026-08-15 via Nuitee
A
Ayesha solo_traveller qa
8
Pros:

The location and proximity to Naigara Falls.
Friendly nature of staff
Easy check in and check out
Baggage storage facility
Easy and central location
Good housekeeping team

Cons:

No chance for early check in or late check out as the place is blocked booked.

2026-08-15 via Nuitee
M
Mohamad family_with_children us
9
2026-08-15 via Nuitee
L
Luis solo_traveller pr
8
Pros:

Easy access and walking distance from the falls

Cons:

No much do outside

2026-08-14 via Nuitee